350 Ratings, 163 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 5, 2025
Five star all the way.
Feb 5, 2025
Dr. Castillo did an excellent job in all categories regarding the [ ] that I had and scheduling further [ ] and [ ].
Feb 3, 2025
I had an excellent experience at Coconut Point Hospital. Everyone was very friendly, courteous and knowledgeable.
Feb 2, 2025
Excellent. Hope I will be able to visit her in the future.
Jan 31, 2025
Everyone was helpful and knowledgeable.
Jan 31, 2025
Iris who did my [ ] and updated my record was very kind and efficient
Jan 31, 2025
First visit with her l thought she was very good and impressed with her
Jan 30, 2025
Dr Castillo is caring, professional, listens, doesn�t jump to conclusions, and offers personalized advice and support! Best doctor Ive ever had, hands down!
Jan 29, 2025
My visit with Doctor Castillo was like being with my best friend, she listened very carefully to what I had to say and her response was professional and comforting , couldn’t have asked for a better physician.
Jan 29, 2025
They all were and Dr Castillo was wonderful
Jan 29, 2025
Everyone we encountered
Jan 29, 2025
Dr. Castillo was very helpful in going over my [ ] and explained cause and effect. She spent more time with me as I had a long list of questions and appreciated her time with me.
Jan 25, 2025
Everyone that I was involved with were excellent
Jan 24, 2025
Dr and nurse were friendly and thorough. I appreciate not feeling rushed and having each question answered. All done with a smile
Jan 23, 2025
She lifted my spirits and treated me like an intelligent adult. She was exactly what I needed.
Jan 23, 2025
Dr. Jessica Castillo has provided me with the best in everything I have needed since she became my doctor. She is always calm and comforting and has provided me with reassurance when I was put in a very challenging situation recently. I felt very fortunate to have her as my General Practioner, after Dr. [ ] left. She is of the same caliber, and doctors like them are very hard to find.
Jan 22, 2025
Dr. Jessica Castillo
Jan 22, 2025
Everyone I was in contact with provided the best care.
Jan 22, 2025
This was a meet and greet visit with Dr Castillo. She was very easy to talk with and a good listener. She offered information that was helpful and I never felt rushed.
Jan 22, 2025
Love Dr. Castillo! The entire staff were great!
Jan 22, 2025
Doctor and assistant were very competent and had a friendly attitude which put me at ease as this was my first visit.
Jan 21, 2025
It was only my first time seeing her. I will be having [ ] and other tests done. I will be able to make a better decision after all is done.
Jan 19, 2025
Lee group I have been impressed with all the staff at Lee health. DR. Castillo is a out standing physician and a credit to your staff. She moved very quickly and got appointments for me along with other staff members. I would highly recommend DR. Castillo and Lee Health to any patients needing results. [ ]
Jan 18, 2025
My Dr. spent time with me and I felt better after she explained things. I still have tests and diagnosis coming but I felt better after the appointment than when I went in.
Jan 18, 2025
Please keep her and her nurse! They are amazing!!!!
Jan 17, 2025
Finally a health care person I could talk to and relate with as a human yay!!
Jan 16, 2025
I am from the east coast of Fl and had dr who were my friends yet I enjoy Lee Health and my Drs here better! They seem to care more, listen more and give me the time and responses that reassure me.
Jan 16, 2025
She was interested in things I do in my life.
Jan 13, 2025
Dr. Castillo was knowledgeable, sensitive, decisive and went above and beyond to refill medications and connect me with specialists. I have been searching for a doctor since I moved here from New York more than four years, and she is the perfect choice.
Jan 11, 2025
Very hepfu; having pcp available with block ties to get in quickly
Jan 9, 2025
Liked this MD very much!
Jan 9, 2025
The doctor and staff were so wonderful. They took great care if me. I only wish I could keep her as my regular doctor I liked her so much. The said she had no appointments for 7 months. She is a keeper
Jan 8, 2025
I'm sorry I had a [ ] during my appointment. But thanks for being cool about it.
Jan 8, 2025
Nurse did a great job. I would have liked more time with Dr. after waiting 6 months to see her. Thought I would get more time but nurse said it was scheduled as an introductory appointment. New verbiage for me. Dr. Said she would get back to me after [ ]. She met my immediate needs and I hope you will keep her so there can be a doctor/ patient relationship.?
Jan 7, 2025
I couldn't ask for better care or service..
Jan 6, 2025
Both doctor & nurse were very good &took their time to answer my questions
Jan 4, 2025
Everyone in the office was very good and all respect
Jan 4, 2025
overall outstanding
Jan 1, 2025
10 star +++ for Dr. Castillo! I have a different primary care Doctor Who could not see me for my complex medical situation. She was absolutely awesome and the best I could ever have asked for! She listened she was compassionate and she cared and I could not have asked for any better outcome on my visit! I am an RN and very particular about my doctors and I would extremely highly recommend her. Thank you Dr. Castillo for taking care of me!!!!!!
Jan 1, 2025
all were great
Dec 30, 2024
Both Diana and Dr Castillo made it a good experience.
Dec 30, 2024
Jessica Castillo was very thorough and addressed all of my concerns.
Dec 27, 2024
Dr. CASTELL and her Assistant IRIS were both patient, joyful, kind, knowledgable and spent plenty of time with me explaining and answering all of my questions! IThank you both for helping me to feel very comfortable. Sincerely [ ]
Dec 26, 2024
Dr. Castillo is a gem!
Dec 24, 2024
Iris & Dr Castillo both take the time to answer questions and follow through their both excellent and work well together never any questions left unanswered
Dec 24, 2024
The entire experience as new to Florida was excellent.
Dec 21, 2024
She was awesome!
Dec 21, 2024
I appreciate Dr Castillo. Very caring and knowledgeable.
Dec 21, 2024
I have found Dr. Castillo to be one of the most caring and informative physicians I have ever seen at Lee Health. Also the staff of nurses I have met at the Coconut Facility has been excellent in their services.
Dec 20, 2024
Best primary doctor I've seen