MyMichigan Urgent Care Alpena
393 Long Rapids Road
Alpena, MI 49707 Directions
4.9 out of 5
197 verified ratings
197 Ratings, 130 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 16, 2025
Was there anything that you feel was outstanding?
So nice with my daughter and me!
Sep 16, 2025
Was there anything that you feel was outstanding?
The staff really cared
What could have been done to improve your experience?
Nothing, they are doing a wonderful job.
Sep 16, 2025
Was there anything that you feel was outstanding?
Short wait time
Sep 16, 2025
Was there anything that you feel was outstanding?
Everything
Sep 16, 2025
Was there anything that you feel was outstanding?
Care and service. All concerns were addressed.
Sep 15, 2025
Was there anything that you feel was outstanding?
Everything
Sep 15, 2025
Was there anything that you feel was outstanding?
Just friendly and knowledgeable
Sep 13, 2025
Was there anything that you feel was outstanding?
Time taken to make diagnosis rather than rush was outstanding
What could have been done to improve your experience?
Unsure
Sep 13, 2025
Was there anything that you feel was outstanding?
Great service
Sep 13, 2025
Was there anything that you feel was outstanding?
Treated with respect
Sep 13, 2025
Was there anything that you feel was outstanding?
Everything
Sep 10, 2025
Was there anything that you feel was outstanding?
Doctor and nurse was Excellent! Lady at front desk (nice)
Sep 10, 2025
Was there anything that you feel was outstanding?
Quick
What could have been done to improve your experience?
Nothing in my situation
Sep 10, 2025
Was there anything that you feel was outstanding?
I was having an off moment and was comforted by staff
What could have been done to improve your experience?
Nothing everyone was very helpful and polite
Sep 10, 2025
Was there anything that you feel was outstanding?
Had an insurance data issue at check in that Denise was very diligent and patient within solving the issue. Michael,RN BSN and Stephanie,PA were both very compassionate ,helpful ,efficient and were able to diagnose and treat my issue. We appreciate for the high level of care from the entire team today. Thank you !
Sep 10, 2025
Was there anything that you feel was outstanding?
Compassion
Sep 9, 2025
Was there anything that you feel was outstanding?
Everyone was super helpful and kind
Sep 9, 2025
Was there anything that you feel was outstanding?
Fast service
Sep 9, 2025
Was there anything that you feel was outstanding?
The staff
Sep 8, 2025
Was there anything that you feel was outstanding?
Staff was very nice and helpful
Sep 8, 2025
Was there anything that you feel was outstanding?
The staff was quick and kind
Sep 8, 2025
Was there anything that you feel was outstanding?
Finally got some treatment that helped me. Thank you,
What could have been done to improve your experience?
🙂
Sep 8, 2025
Was there anything that you feel was outstanding?
The doctor.
Sep 8, 2025
Was there anything that you feel was outstanding?
Everyone is friendly and helpful. Would recommend to others.
Sep 7, 2025
Was there anything that you feel was outstanding?
Short wait time
Sep 7, 2025
Was there anything that you feel was outstanding?
Speediness
What could have been done to improve your experience?
Hot coffee while we waited
Sep 7, 2025
Was there anything that you feel was outstanding?
Friendly receptionist. Minimal wait time.
What could have been done to improve your experience?
I collected a urine specimen , could not get results until a currier picked it up due to weekend, not fault but a better system to get results quicker would be nice.
Sep 7, 2025
Was there anything that you feel was outstanding?
My tech was great and getting in and out quick was great too
Sep 7, 2025
Was there anything that you feel was outstanding?
Everyone was helpful and listened to concerns. Thank you!
Sep 7, 2025
Was there anything that you feel was outstanding?
Service
Sep 7, 2025
Was there anything that you feel was outstanding?
[Removed patient name for privacy] was really hoping he was taller than what his last record showed and the nurse took the theme to do his height again.
What could have been done to improve your experience?
Na the visit was outstanding
Sep 7, 2025
Was there anything that you feel was outstanding?
Kindness of all staff. Front desk , nurse , doc
Sep 6, 2025
Was there anything that you feel was outstanding?
Every employee was pleasant
What could have been done to improve your experience?
Tacos
Sep 6, 2025
Was there anything that you feel was outstanding?
The receptionist!
Sep 6, 2025
Was there anything that you feel was outstanding?
All of it they did was great
What could have been done to improve your experience?
Time
Sep 6, 2025
Was there anything that you feel was outstanding?
Great
Sep 6, 2025
Was there anything that you feel was outstanding?
Great people
Sep 6, 2025
Was there anything that you feel was outstanding?
The courtesy of all staff ,very satisfied
Sep 6, 2025
Was there anything that you feel was outstanding?
Receptionist is very polite and friendly
Sep 5, 2025
Was there anything that you feel was outstanding?
Yes I think the provider excellent care for the situation
Sep 5, 2025
Was there anything that you feel was outstanding?
Caring attitude gentle knowledge
Sep 5, 2025
Was there anything that you feel was outstanding?
The service was outstanding
Sep 5, 2025
Was there anything that you feel was outstanding?
Nurse care
Sep 4, 2025
Was there anything that you feel was outstanding?
There was no line!
Sep 4, 2025
Was there anything that you feel was outstanding?
Patient care
Sep 4, 2025
Was there anything that you feel was outstanding?
Everything. Staff was very efficient and caring.
Sep 4, 2025
Was there anything that you feel was outstanding?
Friendly, knowledgeable staff.
Sep 4, 2025
Was there anything that you feel was outstanding?
The whole team today was amazing
Sep 4, 2025
Was there anything that you feel was outstanding?
Care and explanation
Sep 4, 2025
Was there anything that you feel was outstanding?
All service rendered was outstanding
What could have been done to improve your experience?
I have no complaints