MyMichigan Urgent Care Alpena
393 Long Rapids Road
Alpena, MI 49707 Directions
4.9 out of 5
107 verified ratings
107 Ratings, 48 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 27, 2025
Was there anything that you feel was outstanding?
Speedy response and listening
What could have been done to improve your experience?
No it was great
Aug 27, 2025
Was there anything that you feel was outstanding?
All the treatment of the staff was amazing
What could have been done to improve your experience?
Not a thing
Aug 27, 2025
Was there anything that you feel was outstanding?
Promptness
What could have been done to improve your experience?
Television
Aug 27, 2025
Was there anything that you feel was outstanding?
Amber listened to my concerns.She went over and beyond to take of my needs
Aug 26, 2025
Was there anything that you feel was outstanding?
The service from the , they listened to what I needed.
What could have been done to improve your experience?
Always room to improve but it was great.
Aug 26, 2025
Was there anything that you feel was outstanding?
Their care and the wait time.
Aug 26, 2025
Was there anything that you feel was outstanding?
Caring
Aug 26, 2025
Was there anything that you feel was outstanding?
Concern of all providers
Aug 20, 2025
Was there anything that you feel was outstanding?
The staff is very friendly
Aug 20, 2025
Was there anything that you feel was outstanding?
Yes time frame
Aug 20, 2025
Was there anything that you feel was outstanding?
Professional Speedy Friendly
Aug 20, 2025
Was there anything that you feel was outstanding?
The staff is friendly
Aug 18, 2025
Was there anything that you feel was outstanding?
Wasn’t much of a wait time Receptionist & nurse & PA was very friendly
What could have been done to improve your experience?
Instructions not clear to stay in room or come out after Dr left
Aug 18, 2025
Was there anything that you feel was outstanding?
Every aspect of my visit
What could have been done to improve your experience?
More knowledge of mental illness
Aug 18, 2025
Was there anything that you feel was outstanding?
Cleanliness of facility very good / timely visit caring staff
Aug 18, 2025
Was there anything that you feel was outstanding?
Prompt care
Aug 18, 2025
Was there anything that you feel was outstanding?
I’m always shown care & visits are quick
Aug 17, 2025
Was there anything that you feel was outstanding?
Explanation of treatment. What to do if symptoms get worse.
Aug 17, 2025
Was there anything that you feel was outstanding?
They all listened well
What could have been done to improve your experience?
Everything was great
Aug 17, 2025
Was there anything that you feel was outstanding?
Politeness
Aug 17, 2025
Was there anything that you feel was outstanding?
Very kind all staff and compassionate
What could have been done to improve your experience?
Nothing great service
Aug 16, 2025
Was there anything that you feel was outstanding?
Everyone was good
Aug 14, 2025
Was there anything that you feel was outstanding?
The staff was courteous, understanding and excellent
What could have been done to improve your experience?
Not one thing! It was perfect!
Aug 13, 2025
Was there anything that you feel was outstanding?
Reception people great
Aug 13, 2025
Was there anything that you feel was outstanding?
Every thing was explained well and checked for
Aug 13, 2025
What could have been done to improve your experience?
Not a thing
Aug 13, 2025
Was there anything that you feel was outstanding?
I already do…………I hear nothing but good about this urgent care
Aug 13, 2025
Was there anything that you feel was outstanding?
Doctor was very nice and straightforward
What could have been done to improve your experience?
Very good experience overall
Aug 13, 2025
Was there anything that you feel was outstanding?
Time and care
Aug 13, 2025
Was there anything that you feel was outstanding?
Offering to turn light off for headache \migraine
Aug 11, 2025
Was there anything that you feel was outstanding?
Stephanie and Mike were excellent. Made me feel comfortable.
Aug 11, 2025
Was there anything that you feel was outstanding?
Overall care for patient and proper treatment
Aug 11, 2025
Was there anything that you feel was outstanding?
Second visit in a week. Same issue. Very pleased with staff. No complaints
Aug 11, 2025
Was there anything that you feel was outstanding?
In and out quickly
Aug 11, 2025
Was there anything that you feel was outstanding?
Fast service caring staff
Aug 8, 2025
Was there anything that you feel was outstanding?
Every time I come in I am seen right away. My concerns are heard, and I receive excellent feedback.
What could have been done to improve your experience?
Nothing. This place is great
Aug 7, 2025
Was there anything that you feel was outstanding?
Everything was perfect.
Aug 6, 2025
Was there anything that you feel was outstanding?
Great visit
Aug 6, 2025
Was there anything that you feel was outstanding?
The nurse and doctor helped my son stay calm with the fish hook in his hand
Jul 30, 2025
Was there anything that you feel was outstanding?
Everyone was excellent!!
What could have been done to improve your experience?
Nothing; it was a good experience
Jul 27, 2025
Was there anything that you feel was outstanding?
Misty is a great nurse
What could have been done to improve your experience?
Amber is great but too quick to want to leave room
Jul 18, 2025
Was there anything that you feel was outstanding?
I’m so happy this place is available
Jul 17, 2025
Was there anything that you feel was outstanding?
Amber is nice and helped me
Jul 17, 2025
Was there anything that you feel was outstanding?
The doctor was great with my son making him feel calm and took great care of him,
Apr 24, 2025
Was there anything that you feel was outstanding?
I always look forward to Misty being there. Love her,
Apr 24, 2025
Was there anything that you feel was outstanding?
Great service. My nurse was so kind and made me feel so much better and at ease. She really cares about patients. My doctor was very thorough.
What could have been done to improve your experience?
The girl at front desk was on her phone and ignored me
Apr 24, 2025
What could have been done to improve your experience?
Front staff are always on her phone and. It’s aggravating
Apr 21, 2025
Was there anything that you feel was outstanding?
Misty is always great
What could have been done to improve your experience?
Maureen- smile