Jessica Matheny, F.N.P.-B.C., M.S.N.
Family Medicine
211 Long Rapids Road
Alpena, MI 49707 Directions
4.7 out of 5
198 verified ratings
1 Location
198 Ratings, 114 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Jessica Matheny for being caring, professional, and an excellent listener who provides clear explanations and thorough care. Many note prompt appointment availability, effective prescriptions, and successful referrals (e.g., neurosurgeon/vestibular therapy) that resolved dizziness. Office staff are described as friendly and helpful. A few comments mention occasional disengagement or phone scheduling/door access issues. Overall sentiment is strongly positive with trust in clinical competence and communication.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
Very good provider
Mar 3, 2026
What would you tell family and friends about your experience with this provider?
No waiting was very on time!
Feb 28, 2026
I was able to get in the next day for an appointment. The whole office experience was great! The people are ALL so very caring and helpful. Jessica really shines with her personality, experience, professionalism and knowledge. Please keep up the great work! It is very much appreciated. Thank you!
Feb 28, 2026
What would you tell family and friends about your experience with this provider?
Exceilent! I liked Jessica! Very professional and attentive to my needs. Glad I made the switch. Thank you!
Feb 28, 2026
What would you tell family and friends about your experience with this provider?
My family suggested this facility to me and I’m very glad they did and I already have suggested other friends and family to the same place, I’ve never felt so relieved leaving a doctors office because they actually took care of my issues
Feb 27, 2026
Jessica and her staff is amazing. She takes all the time you need and never makes you feel rushed. I would recommend Jessica to anybody.
Feb 24, 2026
What would you tell family and friends about your experience with this provider?
I have only had one initial appointment with Jessica as I am a new patient. I feel like she listened, asked appropriate questions, and was very pleasant!
Feb 22, 2026
What would you tell family and friends about your experience with this provider?
Easy to schedule, kind staff from check to provider. She listened to me and addressed my concerns.
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
I always get good care at. Mi michigan health.
Feb 19, 2026
Listened to me with compassion and understanding
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
Jessica was very understanding and kind and helpful by listening and seemed to understand what I was trying to explain
Feb 17, 2026
What would you tell family and friends about your experience with this provider?
Very professional
Feb 16, 2026
What would you tell family and friends about your experience with this provider?
She is very professional, thorough, and addressed all of my concerns during my visit. I would highly recommend!
Feb 6, 2026
What would you tell family and friends about your experience with this provider?
Best experience I have ever had. Very grateful she is my doctor.
Jan 29, 2026
What would you tell family and friends about your experience with this provider?
Excellent care
Jan 10, 2026
What would you tell family and friends about your experience with this provider?
The visit, and facility was well directed, and the wait for care time was pleasant.
Jan 10, 2026
What would you tell family and friends about your experience with this provider?
It was all good everything taken care of
Jan 7, 2026
What would you tell family and friends about your experience with this provider?
It was just what I needed
Dec 31, 2025
What would you tell family and friends about your experience with this provider?
Jessica was great my only complaint is who ever answer the phone to schedule appointments has never answered always goes to voicmail.
Dec 24, 2025
What would you tell family and friends about your experience with this provider?
Good listened to what I had say
Dec 18, 2025
What would you tell family and friends about your experience with this provider?
It’s okay
Dec 18, 2025
What would you tell family and friends about your experience with this provider?
Jessica is always easy to talk to. Takes the time to listen to you makes sure you understand what the plan is your medical treatment
Dec 17, 2025
What would you tell family and friends about your experience with this provider?
Good experience
Dec 16, 2025
What would you tell family and friends about your experience with this provider?
My doctor ans staff have been courteous and compassionate. My recent issue and visit with my doctor was addressed immediately and my referral and appt with a specialist was conducted the same day. I so very much appreciate the urgency on behalf of my doctor to push and resolve a serious issue asap! Thank you !
Dec 12, 2025
What would you tell family and friends about your experience with this provider?
Very personable, thorough, caring, and clear in explanations.
Dec 9, 2025
What would you tell family and friends about your experience with this provider?
Friendly & knowledgeable.
Dec 5, 2025
What would you tell family and friends about your experience with this provider?
Very good
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
I appreciate being seen promptly by a provider when I have symptoms of an infection.
Dec 1, 2025
What would you tell family and friends about your experience with this provider?
She was very nice but she is not my regular Dr.
Nov 29, 2025
What would you tell family and friends about your experience with this provider?
Very knowledgeable & personable.
Nov 28, 2025
What would you tell family and friends about your experience with this provider?
Very good service.
Nov 17, 2025
What would you tell family and friends about your experience with this provider?
She is very professional and kind to listen to me providing immediate care to know the cause of my pain and acting according to it to prescribe the correct medicines.
Nov 17, 2025
What would you tell family and friends about your experience with this provider?
good
Nov 17, 2025
What would you tell family and friends about your experience with this provider?
Jessica is extremely easy to talk to, listens carefully and helps me find the necessary solutions
Nov 15, 2025
What would you tell family and friends about your experience with this provider?
She gave me 2 prescriptions & I'm feeling better!
Nov 14, 2025
What would you tell family and friends about your experience with this provider?
She is a wonderful caring doctor that listens to all of your problems. If she doesn't know the exact question or answer she will reach out to someone who would know.
Nov 10, 2025
What would you tell family and friends about your experience with this provider?
She’s amazing and I would recommend her.
Nov 10, 2025
What would you tell family and friends about your experience with this provider?
Jessica is very patient caring and listen to you when you are there. The nurse is very nice and the medical receptionist are always willing to help you and polite when you come in
Nov 10, 2025
What would you tell family and friends about your experience with this provider?
Good
Nov 8, 2025
What would you tell family and friends about your experience with this provider?
She did not seem very engaged. It just seemed like she was just trying to get through another patient and be done. I almost never go to the doctor so when I do go it's because I'm very concerned about something
Nov 7, 2025
What would you tell family and friends about your experience with this provider?
This is the first time that I had Jessica for an appointment. I had bronchitis and she checked me and said I had a slight rattle in my chest.. she prescribed three different medication’s for me and I am taking them now. I usually have Christie Worth as my doctor, but she was all booked up.. I was very happy with Jessica.
Nov 6, 2025
What would you tell family and friends about your experience with this provider?
I would recommend this provider / practitioner without reservation.
Nov 6, 2025
What would you tell family and friends about your experience with this provider?
Jessica is incredible! She really made me feel like she was hearing what I had to say and tried to understand it. She was asking questions to learn more and was very thorough! We were able to joke a bit which made me much more comfortable since doctors offices can make me nervous. I would recommend Jessica to anyone and everyone!
Oct 26, 2025
What would you tell family and friends about your experience with this provider?
She was very professional and friendly, easy to talk to and her nurse was new and very good.
Oct 22, 2025
What would you tell family and friends about your experience with this provider?
I felt heard and was able to ask questions and given relevant information about my situation.
Oct 21, 2025
What would you tell family and friends about your experience with this provider?
Was good to talk to herbagain
Oct 20, 2025
What would you tell family and friends about your experience with this provider?
It is excellent.
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
My provider was off that week and the person who took appointments recommended Jessica, since she had a few openings. Jessica was very professional and able to calm me and help me with my situation. Thanks!
Oct 13, 2025
What would you tell family and friends about your experience with this provider?
She listens to my needs and shows respect in my care.
Oct 12, 2025
What would you tell family and friends about your experience with this provider?
That I liked her and she was thorough. She listened to me and treated me with the utmost respect.