MyMichigan Medical Oncology & Hematology: West Branch
621 Court Street, Suite 105
West Branch, MI 48661 Directions
4.8 out of 5
449 verified ratings
449 Ratings, 240 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan Medical Oncology & Hematology: West Branch for compassionate, knowledgeable, and thorough oncology care. Many comments highlight providers who listen, explain diagnoses and treatment plans clearly, and provide life-saving or curative interventions. Staff professionalism and teamwork are frequently noted. A few comments mention limited communication via the patient portal, occasional rushed visits, rescheduled appointments, and small exam rooms for wheelchair access. Overall sentiment is strongly positive regarding clinical skill and outcomes.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 13, 2026
Santiago Moscoso Martinez, M.D.
Caring. Patient. Knowledgeable. Listens and considers. Excellent full person care. Staff is lovely. Office comforting.
Feb 24, 2026
What would you tell family and friends about your experience with this provider?
I feel I am getting very good care from Dr Moscoso. and my husband agrees. We feel if I were in need of immediate care, that care would be given by Dr Moscoso's team
Feb 23, 2026
Dr moscoso listened and evaluated the conditions i reported on my health. He then explained what conditions would make it necessary for me to immediately call and report to him.
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
Dr moscoso clearly communicated what symptoms required reporting to him for determination of response.
Feb 21, 2026
Dr. Moscoso followed me for the last 1.5 years as he guided me through my cancer diagnosis. He and his staff were always there to answer any questions that I had. His staff helped me by preparing paperwork for the insurance companies and disability company. The Dr was always very well prepared for my appointment, with his experience taking care of patients he knew what questions I would have for him. I trusted my life with him and he got me through this difficult time. In my own words I would say that “ he is a top notch Doc”
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
Excellent doctor, I would highly recommend
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
The Dr and his staff saved my life, got me through a year and a half of cancer treatments not only with the medication but also with the counseling and friendship that you would need going through these circumstances. The Dr always had the time to listen and answer my questions, I never felt rushed or I never left the office feeling like I may still have a question that needed answered
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
Very satisfied. He listens and takes action.
Feb 10, 2026
What would you tell family and friends about your experience with this provider?
I absolutely love the doctor!!!!! But they usually reschedule my appointment once sometimes twice once they make it and I have considered switching for this reason very frustrating.
Feb 10, 2026
What would you tell family and friends about your experience with this provider?
Very satisfied
Feb 9, 2026
What would you tell family and friends about your experience with this provider?
The Doctor stays in the room for 20 minutes maximum. When you ask a question his reply is that is not my area contact some one else. It showed up on the PET scan he ordered.
Feb 8, 2026
What would you tell family and friends about your experience with this provider?
Very professional and courteous.
Feb 8, 2026
What would you tell family and friends about your experience with this provider?
Thank you very much
Feb 8, 2026
What would you tell family and friends about your experience with this provider?
Best professional care
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
Excellent care always
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
Dr M is very knowledgeable and thorough.
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
I was very empress will the knowledge and professionalism with everyone…
Feb 2, 2026
What would you tell family and friends about your experience with this provider?
It's the best I've had since I started
Feb 2, 2026
What would you tell family and friends about your experience with this provider?
If it wasn’t for this doctor and adding chemotherapy to my treatment I really don’t think I would’ve made it. He speaks very softly so I have to listen closely. My husband is usually with me and has questions and also gets answers. I deep down believe he and the radiation Dr both saved my life! !!!! I pray it never comes back.
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
Good
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
Dr. Moscoso and his staff are excellent. However they have limited time, with a very large patient load. It can be difficult for them to give me a timely answer for my questions. Dr. Moscoso has limited time at appointments, so it is difficult discuss my many concerns. I do appreciate his referral to Dr. Campagnarro, a Multiple Myeloma Specialist at the U of M Hospital.
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
He is an excellent doctor who is very professional and takes the time to explain your treatment plan completely. I feel very fortunate to have him as my doctor and trust him to help me make the best decisions for my care.
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
Very nice Dr. Listens to you. Explains medical results s[ you understands.
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
He was very friendly, easy to understand. Listened to me and answered my questions. I feel he had a great understanding of my diagnosis and where we would go with treatment.
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Trustworthy
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
That I'm glad that he's my doctor.He saw that I had cancer and he went after it aggressively and because of that right now I am cancer free.I would send anyone I knew to him.I think he's a wonderful Doctor.
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
I am very happy with this doctor, he seems to care about my health and keeps an eye on any changes.
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
Listens to you
Jan 20, 2026
What would you tell family and friends about your experience with this provider?
Dr. Moscoso is always supportive and patient. He takes the time to answer my questions and makes me feel truly cared for.
Jan 18, 2026
What would you tell family and friends about your experience with this provider?
I have never had to wait more than expected (just a few minutes) for him to see me. He listens and always gives good explanations to my questions.
Jan 16, 2026
Very knowledgeable and through treating my cancer
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
Hes a great doctor and the stafe is great. They treat you like family. That meant alot to me. Seems like there really care about your well being.
Jan 12, 2026
What would you tell family and friends about your experience with this provider?
Great staff
Jan 12, 2026
What would you tell family and friends about your experience with this provider?
Dr and staff are wonderful.
Jan 12, 2026
What would you tell family and friends about your experience with this provider?
He is kind, professional, and very thorough.
Jan 9, 2026
What would you tell family and friends about your experience with this provider?
Nice Dr good patient relationship, explain my situation to me in detail
Jan 8, 2026
What would you tell family and friends about your experience with this provider?
They are very professional, and helpful!
Dec 28, 2025
I went to appointment, first time meeting Dr. Moscoso, very scared of my lab results and what he might be going to tell me. He explained all to me listening to my questions as he went along. When appointment was completed I was much calmer and more informed. I thanked him before I left.
Dec 28, 2025
What would you tell family and friends about your experience with this provider?
Dr. Moscoso is very kind, knowledgeable and respectful. I felt at ease when with him. He didn’t cut me off when I was asking a question. He was aware of my concerns and addressed them appropriately. I couldn’t ask for a better person.
Dec 27, 2025
What would you tell family and friends about your experience with this provider?
That the doctor was caring answered my questions, 3xplained things well.
Dec 24, 2025
What would you tell family and friends about your experience with this provider?
Perfect etc
Dec 19, 2025
What would you tell family and friends about your experience with this provider?
I do have a hard time understanding Dr. Mascoso sometimes. But I am very happy with him over all.
Dec 19, 2025
What would you tell family and friends about your experience with this provider?
Everyone has been very nice. My last visit was great news with Doc M 😊
Dec 19, 2025
What would you tell family and friends about your experience with this provider?
Very good Drs. But rooms are too small for wheel chairs. Had a terrible time getting into the room
Dec 18, 2025
What would you tell family and friends about your experience with this provider?
He saved my life when I looked absolutely hopeless. He looks beyond his responsibility to grasp the whole picture, and the whole person. I am thriving as far as his care.
Dec 15, 2025
What would you tell family and friends about your experience with this provider?
Dr Moscoso is an excellent doctor and Laura his nurse is super.
Dec 15, 2025
What would you tell family and friends about your experience with this provider?
I’m a Survivor!!! Doctor added chemotherapy to my radiation and Happy he did. I wouldn’t of made.
Dec 13, 2025
What would you tell family and friends about your experience with this provider?
Feel very secure with this healthcare provider and doctor Muscato
Dec 11, 2025
Vary good
Dec 11, 2025
What would you tell family and friends about your experience with this provider?
Very good