MyMichigan Family Medicine: Shepherd
364 W. Wright Avenue
Shepherd, MI 48883 Directions
4.9 out of 5
670 verified ratings
670 Ratings, 397 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise the Shepherd MyMichigan Family Medicine team for compassionate, attentive, and thorough primary care. Providers are described as excellent listeners who explain diagnoses, involve patients in care plans, and demonstrate strong bedside manner. Staff are friendly and professional, creating a family-like atmosphere. A few comments note prescription refill/order issues and occasional scheduling access for urgent same-day care. Many patients report strong trust, referrals, and life-changing care experiences.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 26, 2026
Robert Reichmann, M.D., M.P.H.
What would you tell family and friends about your experience with this provider?
Dr. Reichmann is an excellent doctor. I would highly recommend him. He listens and makes sure to address your questions and offers great information.
Oct 24, 2026
What would you tell family and friends about your experience with this provider?
He is the best
Oct 23, 2026
What would you tell family and friends about your experience with this provider?
Great doctor.
Oct 23, 2026
What would you tell family and friends about your experience with this provider?
The family is thrilled to have found Dr. Reichmann for [NAME]. Uncle first met Doctor R in the hospital and was drawn to the kind care he was shown. The office staff is equally patient and compassionate. Thank you.
Oct 19, 2026
What would you tell family and friends about your experience with this provider?
Very friendly staff and Dr. treats you like a person, not a job.
Oct 19, 2026
What would you tell family and friends about your experience with this provider?
Dr Reichmann is a phenomenal physician. He is going above and beyond to serve our community and take care of his patients. The fault with our doctor shortage lies with MyMichigan and its business/recruitment practices. Our excellent doctors should not have to shoulder this burden and responsibility. Dr Reichmann should be given the budget for a staff necessary to run a bustling clinic. MyMichigan should be doing everything possible to recruit more doctors to our area. While I understand there are challenges unique to rural medicine, and that geographic competition is fierce, MyMichigan should also be aware of these difficulties and prepared to meet them. What will happen if this system overworks the wonderful providers we do have? What will happen when someone’s care falls through the cracks and the consequences are irreversible? Healthcare may be a business, but it succeeds only if patients get the care they need, not simply if you can put money in your bank.
Oct 18, 2026
What would you tell family and friends about your experience with this provider?
Good clinic. Matt is very approachable. Always takes time to listen.
Oct 16, 2026
What would you tell family and friends about your experience with this provider?
He listens to your concerns, always makes sure your prescriptions are filled , no long waits in the office, very caring
Oct 16, 2026
What would you tell family and friends about your experience with this provider?
5 stars!
Oct 16, 2026
What would you tell family and friends about your experience with this provider?
Dr. Reichmann listened to me and answered my question. Everyone was polite in the office.
Oct 15, 2026
What would you tell family and friends about your experience with this provider?
The Best..all are friendly & knowledgeable & care about you.😊
Oct 15, 2026
What would you tell family and friends about your experience with this provider?
Yes I would and have recommended him and I know someone that is now seeing him because of my recommendation.
Oct 15, 2026
What would you tell family and friends about your experience with this provider?
Great interaction with Dr. M and his student.
Oct 15, 2026
What would you tell family and friends about your experience with this provider?
Everyone does their best to make the visit a good experience.
Oct 14, 2026
What would you tell family and friends about your experience with this provider?
Best Doctor and staff ever!
Oct 14, 2026
What would you tell family and friends about your experience with this provider?
He will listen to what you have to say, and if he can't provide the help you need he will send you elsewhere.
Oct 14, 2026
What would you tell family and friends about your experience with this provider?
Matt's a good guy very knowledgeable n has good sense of humor n listens well and takes alot of notes. I wouldn't really want to go anywhere else..
Oct 13, 2026
What would you tell family and friends about your experience with this provider?
Treated very well and do all they can to meet your needs!
Oct 11, 2026
What would you tell family and friends about your experience with this provider?
I would say that i highly recommend Dr. Reichman because he listens to your needs and does anything he can to improve your situation. He knows what is going on with his patients and stays updated. He is kind and courteous every single time. His staff are very busy but are also extremely kind and thorough no matter hiw many patients are in the waiting room. Just an all around good experience when you have to visit the doctor.
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Always reviews recent medical history, asks probing questions. Outlines future procedures to consider
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Very happy with the care I get
Oct 5, 2026
What would you tell family and friends about your experience with this provider?
One of the best things about living in Alma is having Dr. Reichman as my physician
Oct 5, 2026
What would you tell family and friends about your experience with this provider?
He does an excellent job and would recommend his services to everyone
Oct 5, 2026
What would you tell family and friends about your experience with this provider?
I have referred him to many of my friends..
Oct 5, 2026
What would you tell family and friends about your experience with this provider?
Caring and efficient office. I recently moved to another area, I will still be seeing this office. They are worth the trip!!!
Oct 5, 2026
What would you tell family and friends about your experience with this provider?
Kind and clear on what he says. Seems do good to have a good conversation with him. Very glad I found him.
Oct 2, 2026
What would you tell family and friends about your experience with this provider?
Had a very random health event pop up recently and the staff and Matt were right on top of it. They worked me in their busy schedules and got it handled promptly that was very appreciated. I would recommend Matt and his team to any one any day.
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Excellent care, communication and friendly staff.
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
Matt and his staff know what they are doing.
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Matt always listen to my health concerns. He always offers suggestions that helps me maintain and improve my health.
Sep 26, 2026
What would you tell family and friends about your experience with this provider?
Excellent visit. Very caring doctor!
Sep 26, 2026
What would you tell family and friends about your experience with this provider?
Very good.
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Professional, courteous., attentive, friendly and helpful.
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
That he’s a caring and kind doctor that teaches you what you need to know about your health and answers every question thoroughly.
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
Professional Easy to talk with. Helpful Knowledgeable
Sep 22, 2026
What would you tell family and friends about your experience with this provider?
They listen to you & try to solve your problems.
Sep 22, 2026
What would you tell family and friends about your experience with this provider?
Dr. Reichmann listens and talks about what he thinks you need to do or see in order to gets the answers of what is affecting you
Sep 21, 2026
What would you tell family and friends about your experience with this provider?
Dr. Reichman is very kind and I did not feel rushed while in my appointment. He listened and answered my questions thoroughly. My husband also thought he was very thorough and seemed very respectful.
Sep 21, 2026
What would you tell family and friends about your experience with this provider?
Matthew gives you the care for you
Sep 20, 2026
What would you tell family and friends about your experience with this provider?
Professional from beginning to end.
Sep 19, 2026
What would you tell family and friends about your experience with this provider?
Dr R is responsive to all of your health concerns and needs. His calm assurance is demonstrated a good path for health to return.
Sep 19, 2026
What would you tell family and friends about your experience with this provider?
Friendly,answered questions on my level plus I never felt hurried.
Sep 19, 2026
What would you tell family and friends about your experience with this provider?
Very good Dr
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
Dr Flegal is a dedicated provider, great staff & very clean office. Some of my family has already switched to him.
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
The care I receive at MyMichigan Medical Offices Shepherd and Matthew D Flegel has always been excellent and the attention to detail, perfect. They always do their best to make my visits as convenient as possible.
Sep 12, 2026
What would you tell family and friends about your experience with this provider?
I was impressed with the office and clinical staff. They seem overwhelmed with the amount of patients they currently have in their practice but received excellent care and service!
Sep 6, 2026
What would you tell family and friends about your experience with this provider?
Dr Reichmann is respectful, kind and extremely compassionate with my elderly father. Speaks to him respectfully and in terms he understands. My father and highly respect him and are appreciative of him and his staff. Thank you to all, Dr. Reichmann and nurse Ashley are always so helpful with our concerns.
Sep 5, 2026
What would you tell family and friends about your experience with this provider?
He is very knowledgeable and thorough. Really listens and makes you feel heard and cared for. Very grateful to have him as our doctor.
Sep 5, 2026
What would you tell family and friends about your experience with this provider?
Excellent care