MyMichigan Family Medicine: Shepherd
364 W. Wright Avenue
Shepherd, MI 48883 Directions
4.9 out of 5
663 verified ratings
663 Ratings, 396 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise the Shepherd MyMichigan Family Medicine team for compassionate, attentive, and thorough primary care. Providers are described as excellent listeners who explain diagnoses, involve patients in care plans, and demonstrate strong bedside manner. Staff are friendly and professional, creating a family-like atmosphere. A few comments note prescription refill/order issues and occasional scheduling access for urgent same-day care. Many patients report strong trust, referrals, and life-changing care experiences.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Sep 5, 2026
Robert Reichmann, M.D., M.P.H.
What would you tell family and friends about your experience with this provider?
Excellent care
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Excellent, friendly & knowledgeable...Definitely recommended
Sep 1, 2026
What would you tell family and friends about your experience with this provider?
I have always felt that the service was excellent
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
Dr. Reichman listens to every issue and takes his time to make the best decisions for your health. I will say I will not be seeking another provider as I have trusted him for over 10 years with my Health.
Aug 29, 2026
Was there anything that you feel was outstanding?
Quick
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
Very caring and compassionate; knowledgeable
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
This is a an awesome Dr Office the staff is always pleasant when you arrive
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
When a specialist referral bailed on all his patients, leaving me without the surgery I needed as soon as possible, Matt’s stat referral to another specialist, who turned out to be a much better doctor then the first, facilitated a very timely surgery which caught the cancer before it could spread.
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and helpful in my medical issues.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Dr Matt is a special kind of doctor he put his people first he makes sure that we are well taken care of every time we come into the office he treat us with the utmost respect he's one of the greats and I myself appreciate him so very much he let me know when and when I can't take my medication and when to use things that I'm not supposed to use if you know what I mean he always tell me right and I really appreciate him he's one of a kind
Aug 24, 2026
What would you tell family and friends about your experience with this provider?
That they provide very good care.
Aug 23, 2026
What would you tell family and friends about your experience with this provider?
Excellent place to have a doctor .
Aug 22, 2026
What would you tell family and friends about your experience with this provider?
Dr Bob is outstanding. Very helpful. Knowledgeable. I would recommend anytime to anyone.
Aug 22, 2026
What would you tell family and friends about your experience with this provider?
Doc and staff work hard. Think they are booked. Which makes it hard to focus on everyone. Just my thoughts. We need more Doctors! Which i know you are short handed. Maybe make the workplace less toxic !! That would maybe keep people from leaving. As [OCCUPATION], I would have been fired.. I do first hand that the upper management doesn't get back to patients, I've ask and called and never heard back from anyone. No issues with the doctors office. Higher-ups are the ones that im talking about. Maybe they should be let go, just my thoughts. Im sure like in the pass there be no replies, but just maybe. Thank you. Have a great day.
Aug 22, 2026
What would you tell family and friends about your experience with this provider?
Nice providers
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
This was our first appointment, we were incredibly pleased and impressed with Dr. Reichmann. He communicates so well, and shows genuine concern. Better still, he listened to our concerns, and we came away, feeling that this man actually is there to maintain and even improve our health. As we left, all I could think of was a blessed we were that he is our new doctor!
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
Very good care.
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
My son also sees Matt on a regular basis
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
I receive excellent care from this office. I would not hesitate to recommend Matt and his staff.
Aug 20, 2026
What would you tell family and friends about your experience with this provider?
Always courteous, thorough, and kind people. Highly recommend
Aug 20, 2026
What would you tell family and friends about your experience with this provider?
Dr Reichmann listens to my concerns and explains what is pertinent to my health
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Matt was a excellent listener, friendly and very helpful.
Aug 18, 2026
What would you tell family and friends about your experience with this provider?
He's good. I've recommended him to others.
Aug 17, 2026
What would you tell family and friends about your experience with this provider?
I have a lot of faith in Matt and his staff.
Aug 16, 2026
What would you tell family and friends about your experience with this provider?
Matt is very thorough at his job. Easy to share personal health issues with him. Just recently recommended Matt to a friend.
Aug 15, 2026
What would you tell family and friends about your experience with this provider?
Friendly staff. Excellent care.
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
I love Dr Mat and all the staff. Have referred several friends to him
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend!
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
I am very happy with this office and Matt!
Aug 10, 2026
What would you tell family and friends about your experience with this provider?
Staff and Dr. Reichmann are very caring, listen and advise carefully.
Aug 10, 2026
What would you tell family and friends about your experience with this provider?
Very professional, friendl and respectful.
Aug 8, 2026
What would you tell family and friends about your experience with this provider?
I would HIGHLY recommend this doctor and office to ALL of them!! Dr Prouty HIGHLY recommended Dr Reichman. He was right!!
Aug 8, 2026
What would you tell family and friends about your experience with this provider?
Yes I highly recommend Dr.Reichmann and his staff. Dr.Reichmann is kind, professional and a wonderful provider. I actually recommend him to anyone that is searching for a PCP.
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
Very good Dr. well informed on all my needs
Aug 5, 2026
What would you tell family and friends about your experience with this provider?
Super
Aug 3, 2026
What would you tell family and friends about your experience with this provider?
He listens very carefully and makes a game plan. Pretty good at telling you “how it is” and working to get you on target. Friendly and easy to talk about your health issues.
Aug 1, 2026
What would you tell family and friends about your experience with this provider?
Would refer them in a heartbeat
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
Very caring staff and easy to talk with...they provided me with fast answers to my questions and helped me find good solutions to my issues. They provide excellent care.
Jul 29, 2026
What would you tell family and friends about your experience with this provider?
Matt is good at listening. If I need further help from a specialist he set that up . Matt has a good personality.i feel comfortable with his care
Jul 27, 2026
What would you tell family and friends about your experience with this provider?
Kind and caring provider
Jul 27, 2026
What would you tell family and friends about your experience with this provider?
Good Doctor, he doesn't rush you like a lot of doctors do.
Jul 25, 2026
What would you tell family and friends about your experience with this provider?
It was an excellent visit from start to finish.
Jul 24, 2026
What would you tell family and friends about your experience with this provider?
They are all extremely helpful and always available to help
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
They're all very nice there Veronica his nurse always always asking questions and about my health too she and asked me how my day is gone I mean she's a very friendly lady I love her I love her she's so sweetheart and Matthew is the same way he talks about your health and what we need and you need to do what our goal is and he's him and hers right there behind me pushing me all the way they're a great team and I like both of them and I'm glad I ended up with him he was my fourth doctor he seems to know more about the other three doctors I had before him and yes I recommend him to anybody I really like him a lot
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
Excellent care whenever it is needed. All staff is friendly and caring
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
My experience was good.
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
This was my first appointment with this medical office. Everyone from the receptionist to the nurse to the doctor were kind and helpful.
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Excellent and through with his evaluation. Gives easily understandable directions for self care.
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend. Dr Flegel is very friendly, knowledgeable, thorough, and personable. Facility is small so services (lab tests for example) are very quick and the staff is very nice.