MyMichigan Family Medicine: Shepherd
364 W. Wright Avenue
Shepherd, MI 48883 Directions
4.9 out of 5
617 verified ratings
617 Ratings, 361 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise the Shepherd MyMichigan Family Medicine team for compassionate, attentive, and thorough primary care. Providers are described as excellent listeners who explain diagnoses, involve patients in care plans, and demonstrate strong bedside manner. Staff are friendly and professional, creating a family-like atmosphere. A few comments note prescription refill/order issues and occasional scheduling access for urgent same-day care. Many patients report strong trust, referrals, and life-changing care experiences.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jun 10, 2026
Matthew Flegel, P.A.-C.
What would you tell family and friends about your experience with this provider?
Great experience!!
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
Very polite and pleasant office visit.
Jun 9, 2026
What would you tell family and friends about your experience with this provider?
Dr. Reichmann always listens to my concerns. I always leave the office feeling better about what we discussed. He's always up to date on the latest information that is available about healthcare. He's on time and is very caring.
Jun 6, 2026
What would you tell family and friends about your experience with this provider?
Dr. Reichmann is a great physician unfortunately his support staff is an adequate. I am more than disappointed with the Service and care. The support staff has provided me.
May 30, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider 👍
May 30, 2026
What would you tell family and friends about your experience with this provider?
One thing about Dr Matt every time I call him he always respond every time I needed him he was always there Dr Matt is the best doctor I ever had and I will continue seeing him until my last breath I will not linger no other place else again Dr Matt has proven to me over and over again that he's the best doctor for me
May 29, 2026
What would you tell family and friends about your experience with this provider?
I would say he is the best family doctor around here
May 28, 2026
What would you tell family and friends about your experience with this provider?
Matt is good at listening. I believe I can trust him because he explains why he makes the decisions he does. If he feels I need a specialist because he has done what he can do, he sends me in the right direction.
May 27, 2026
Dr. Flegal & office staff are wonderful. I enjoy going to the doctor everytime. Keep up the great work Shepherd clinic , doctor & staff!!
May 27, 2026
What would you tell family and friends about your experience with this provider?
This office is awesome
May 27, 2026
What would you tell family and friends about your experience with this provider?
Hee seems to are about his patients.
May 27, 2026
What would you tell family and friends about your experience with this provider?
Alot of my family & friends have already switched to Dr. Flegal,s office. I actually enjoy Dr visits.
May 25, 2026
What would you tell family and friends about your experience with this provider?
Very good provider and worth taking up as a PCP, appointments can be a challenge to schedule, especially if you, yourself have a busy schedule
May 22, 2026
What would you tell family and friends about your experience with this provider?
Very good Dr. to have
May 21, 2026
What would you tell family and friends about your experience with this provider?
Dr. Reichmann takes time to discuss your concerns and offers sound sensible advice. He presents a very calming atmosphere.
May 20, 2026
What would you tell family and friends about your experience with this provider?
Excellent care and friendly staff
May 20, 2026
What would you tell family and friends about your experience with this provider?
Dr Reichmann is the best. He really cares about you and what you have to say.
May 20, 2026
What would you tell family and friends about your experience with this provider?
Good Dr and staff
May 18, 2026
What would you tell family and friends about your experience with this provider?
Dr.flegel is a good listener curious and easy to talk to. An all around great guy
May 18, 2026
What would you tell family and friends about your experience with this provider?
I would recommend them to anyone
May 18, 2026
What would you tell family and friends about your experience with this provider?
I was very satisfied with this provider ! Z
May 18, 2026
What would you tell family and friends about your experience with this provider?
Great office from front to back. An office that really cares.
May 15, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend these health professionals to family and friends.
May 14, 2026
What would you tell family and friends about your experience with this provider?
Excellent. Very happy with Matt and his staff.
May 11, 2026
What would you tell family and friends about your experience with this provider?
Great doctor
May 9, 2026
What would you tell family and friends about your experience with this provider?
Dr Reichmann was so kind with dad and so was Ashley. Very kind and attentive to our concerns as he is aging and concerns for driving, were handled respectfully and gently.
May 9, 2026
What would you tell family and friends about your experience with this provider?
Absolutely the best doctor I've had and everyone is friendly and attentive. Great place for medical care.
May 9, 2026
What would you tell family and friends about your experience with this provider?
Dr. Flegel did his research on my medical history and was very thorough with his exam as I’m a diabetic. Also very caring and shows he wants to improve my health.
May 8, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend.
May 7, 2026
What would you tell family and friends about your experience with this provider?
Matthew is very kind and respectful ☺️ I would highly recommend him!
May 7, 2026
What would you tell family and friends about your experience with this provider?
Matt takes time to listen and find out what is going on. If he can't he will follow-up with a specialist to help figure out what is going on. Very respectful.
May 4, 2026
What would you tell family and friends about your experience with this provider?
Just had my first appointment with this Dr. And I m very happy with the care . I would highly recommend him!
May 4, 2026
What would you tell family and friends about your experience with this provider?
I would recommend
May 4, 2026
What would you tell family and friends about your experience with this provider?
My only complaint is when I go into the examining room, I have sometimes waited for well over 1/2 hour before anyone comes in. My preference would be to not go back until I'm ready to be seen.
May 1, 2026
What would you tell family and friends about your experience with this provider?
Excellent care
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Dr. Reichmann is a very good listener and thoughtful in his responses
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
Best Dr we’ve had for a long time!!
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
that he is a very caring doctor
Apr 26, 2026
What would you tell family and friends about your experience with this provider?
Dr. Reichmann listens to what you say. He gives great solutions and excellent quality of care. He really cares about everyone. I highly recommend him.
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
I have never had a primary doctor before, first visit usually makes me back off. With this doctor, he almost immediately made me feel at ease. He listened to me, spoke to me with respect and in words I could understand. At [AGE] I have found my first primary doctor. I am most pleased.
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
Dr. Reichmann listens to his patients and he takes the time to explain things. He’ll not let you leave his office until what he told you is understood. Very caring and friendly!!
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
He is very compenent
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Dr Flegel is easy to talk to. He listens and try to provide you with solutions to your health issues.
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
Very personable Familiar faces so more of a personal connectiom
Apr 21, 2026
What would you tell family and friends about your experience with this provider?
I love Matt and his staff and I would recommend him to others
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
Hes a great Doctor and cares about your health! He takes the time you need and listens to your concerns. He cares about his patients!! I would highly recommend!
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Very good
Apr 15, 2026
Always happy to see patient. Thanks doc.!
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Great doctor and staff.
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
I tell them how wonderful it is to go there.Matt is very professional, kind understanding and factual