MyMichigan Family Medicine: Shepherd
364 W. Wright Avenue
Shepherd, MI 48883 Directions
4.9 out of 5
646 verified ratings
646 Ratings, 384 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise the Shepherd MyMichigan Family Medicine team for compassionate, attentive, and thorough primary care. Providers are described as excellent listeners who explain diagnoses, involve patients in care plans, and demonstrate strong bedside manner. Staff are friendly and professional, creating a family-like atmosphere. A few comments note prescription refill/order issues and occasional scheduling access for urgent same-day care. Many patients report strong trust, referrals, and life-changing care experiences.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 29, 2026
Matthew Flegel, P.A.-C.
What would you tell family and friends about your experience with this provider?
Matt is good at listening. If I need further help from a specialist he set that up . Matt has a good personality.i feel comfortable with his care
Jul 27, 2026
What would you tell family and friends about your experience with this provider?
Kind and caring provider
Jul 27, 2026
What would you tell family and friends about your experience with this provider?
Good Doctor, he doesn't rush you like a lot of doctors do.
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
They're all very nice there Veronica his nurse always always asking questions and about my health too she and asked me how my day is gone I mean she's a very friendly lady I love her I love her she's so sweetheart and Matthew is the same way he talks about your health and what we need and you need to do what our goal is and he's him and hers right there behind me pushing me all the way they're a great team and I like both of them and I'm glad I ended up with him he was my fourth doctor he seems to know more about the other three doctors I had before him and yes I recommend him to anybody I really like him a lot
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
Excellent care whenever it is needed. All staff is friendly and caring
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
My experience was good.
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
This was my first appointment with this medical office. Everyone from the receptionist to the nurse to the doctor were kind and helpful.
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Excellent and through with his evaluation. Gives easily understandable directions for self care.
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend. Dr Flegel is very friendly, knowledgeable, thorough, and personable. Facility is small so services (lab tests for example) are very quick and the staff is very nice.
Jul 13, 2026
What would you tell family and friends about your experience with this provider?
Excellent caring Doctor and Staff.
Jul 12, 2026
What would you tell family and friends about your experience with this provider?
I called about my poison ivy and the doctor did a video conference and got me on way to better health that was a win
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
This office is caring and compassionate starting when you walk in the door. I care I received in this office far exceeded the care I received in the hospital the week before. My needs were met not ignored.
Jul 6, 2026
What would you tell family and friends about your experience with this provider?
When I needed help right away because a doctor in another system had bailed on all his patients, Matthew took the steps necessary to get me a needed appointment with another doctor, who turned out to be a much better doctor than the one who bailed on all his patients.
Jul 5, 2026
What would you tell family and friends about your experience with this provider?
good doctor
Jul 5, 2026
What would you tell family and friends about your experience with this provider?
Great staff
Jul 4, 2026
What would you tell family and friends about your experience with this provider?
I feel confident with the doctor
Jul 3, 2026
What would you tell family and friends about your experience with this provider?
I highly recommend Dr. Reichmann
Jul 3, 2026
What would you tell family and friends about your experience with this provider?
All good things
Jul 2, 2026
What would you tell family and friends about your experience with this provider?
I have promoted Doc to just about anyone that will listen to me!
Jul 2, 2026
What would you tell family and friends about your experience with this provider?
Vert friendly & knowledgeable. Our regret is that we didn't become a patient earlier.
Jul 2, 2026
What would you tell family and friends about your experience with this provider?
Listen and listen carefully friends families neighbors and ops I would like to say Dr Matthew Flegel is one of the best doctors in the world he care about his patience he give them time he listen to him and understand them he helps in any way and every way that he can Even on his off days he calls his patients to make sure that they will taken care of I thank him everyday cuz he's my friend and my doctor and I love him so very much thank you for letting me tell what I had to say Dr Matt is one hell of a guy and his staff
Jun 30, 2026
What would you tell family and friends about your experience with this provider?
Dr Reichmann is a very caring and knowledgeable Dr who listens and takes time with you!!
Jun 30, 2026
What would you tell family and friends about your experience with this provider?
He's helping me with what's wrong that my old doctor just gave me pills to cover the pain up.
Jun 30, 2026
What would you tell family and friends about your experience with this provider?
Easy to talk to and explains In an easy to understand way
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
Very good experience.
Jun 28, 2026
What would you tell family and friends about your experience with this provider?
Dr is always friendly and takes the time to listen patients.
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
Matt is very caring and listens to what his patients have to say. If he can't help you then he will make sure to send you to someone who can.
Jun 26, 2026
Answered all questions and showed support for my condition.
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Both Dr Reichman and the 2 nurses listened and responded to our questions.
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Very good experience.
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Best Doctor and staff I’ve had in [AGE] years.
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
Doctor Reichmann always takes the time to answer all my questions .
Jun 24, 2026
What would you tell family and friends about your experience with this provider?
that the are the best The one concern I do have is it seems like the Staff is asked to take on more patients which makes the appointment run late. When I first started coming to this office my appointment was never late but I have noticed in the past 12 months they seem to be running behind. Please don't over work the medical staff. We need them to be able to focus on our health treatments.
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
I have no complaints.
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
Dr. Reichmann is an important part of my life, he has guided me through some very challenging medical issues with great care, clarity and medical knowledge. I am very fortunate to be his patient.
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
Great doctor
Jun 20, 2026
What would you tell family and friends about your experience with this provider?
Would highly recommend Dr. Reichman
Jun 20, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and caring doctor
Jun 20, 2026
What would you tell family and friends about your experience with this provider?
This was a type of Meet & Greet First time appointment. Went over history - covered past issues. Went well
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
Very Professional
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
I am [AGE] and this doctor is the first doctor I have felt comfortable with in over 40 years. He listens, makes sure I am heard and understand what he says, and questions what my concerns are so he can explain what and why he feels the best ways to make sure I get the treatment I need.
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
Give you some good advice on what you need
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
I am incredibly grateful for the care I receive from my primary healthcare provider. He consistently takes the time to listen, understand my concerns, and consider the full picture of my health, including my complex medical history. Rather than simply treating symptoms, he works to identify and address the underlying cause whenever possible. I appreciate that he values collaboration and encourages me to actively participate in decisions about my treatment plan. His compassion, thoroughness, and respect for my input make me feel heard, supported, and genuinely cared for. In a healthcare system that can often feel rushed, his thoughtful approach and dedication to patient-centered care stand out and have made a meaningful difference in my health and quality of life. His willingness to converse with my specialty providers shows his desire to do right by his patients whenever possible.
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Top notxh
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Very thoughtful, reviewed history before meeting in person. Explained what his care plane for me thourly.
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Matthew and his staff is always so friendly and they listen. I highly recommend them
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
I have had a very good experience with Matthew and his staff.
Jun 15, 2026
What would you tell family and friends about your experience with this provider?
Dr. Reichman is very attentive, doesn't prescribe pills that aren't necessary and shows genuine concern for his patients. I don't feel like just another person with a problem, I feel like he cares and does all he can to assist with my diabetic needs without being mean and goes out of his way to make you laugh, understand and appreciate the dedication to his practice and patients.
Jun 15, 2026
What would you tell family and friends about your experience with this provider?
Great Doctor who will help you with your needs.