MyMichigan Family Medicine: Shepherd
364 W. Wright Avenue
Shepherd, MI 48883 Directions
4.9 out of 5
636 verified ratings
636 Ratings, 382 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise the Shepherd MyMichigan Family Medicine team for compassionate, attentive, and thorough primary care. Providers are described as excellent listeners who explain diagnoses, involve patients in care plans, and demonstrate strong bedside manner. Staff are friendly and professional, creating a family-like atmosphere. A few comments note prescription refill/order issues and occasional scheduling access for urgent same-day care. Many patients report strong trust, referrals, and life-changing care experiences.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jun 30, 2026
Robert Reichmann, M.D., M.P.H.
What would you tell family and friends about your experience with this provider?
Dr Reichmann is a very caring and knowledgeable Dr who listens and takes time with you!!
Jun 30, 2026
What would you tell family and friends about your experience with this provider?
He's helping me with what's wrong that my old doctor just gave me pills to cover the pain up.
Jun 30, 2026
What would you tell family and friends about your experience with this provider?
Easy to talk to and explains In an easy to understand way
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
Very good experience.
Jun 28, 2026
What would you tell family and friends about your experience with this provider?
Dr is always friendly and takes the time to listen patients.
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
Matt is very caring and listens to what his patients have to say. If he can't help you then he will make sure to send you to someone who can.
Jun 26, 2026
Answered all questions and showed support for my condition.
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Both Dr Reichman and the 2 nurses listened and responded to our questions.
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Very good experience.
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Best Doctor and staff I’ve had in [AGE] years.
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
Doctor Reichmann always takes the time to answer all my questions .
Jun 24, 2026
What would you tell family and friends about your experience with this provider?
that the are the best The one concern I do have is it seems like the Staff is asked to take on more patients which makes the appointment run late. When I first started coming to this office my appointment was never late but I have noticed in the past 12 months they seem to be running behind. Please don't over work the medical staff. We need them to be able to focus on our health treatments.
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
I have no complaints.
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
Dr. Reichmann is an important part of my life, he has guided me through some very challenging medical issues with great care, clarity and medical knowledge. I am very fortunate to be his patient.
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
Great doctor
Jun 20, 2026
What would you tell family and friends about your experience with this provider?
Would highly recommend Dr. Reichman
Jun 20, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and caring doctor
Jun 20, 2026
What would you tell family and friends about your experience with this provider?
This was a type of Meet & Greet First time appointment. Went over history - covered past issues. Went well
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
Very Professional
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
I am [AGE] and this doctor is the first doctor I have felt comfortable with in over 40 years. He listens, makes sure I am heard and understand what he says, and questions what my concerns are so he can explain what and why he feels the best ways to make sure I get the treatment I need.
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
Give you some good advice on what you need
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
I am incredibly grateful for the care I receive from my primary healthcare provider. He consistently takes the time to listen, understand my concerns, and consider the full picture of my health, including my complex medical history. Rather than simply treating symptoms, he works to identify and address the underlying cause whenever possible. I appreciate that he values collaboration and encourages me to actively participate in decisions about my treatment plan. His compassion, thoroughness, and respect for my input make me feel heard, supported, and genuinely cared for. In a healthcare system that can often feel rushed, his thoughtful approach and dedication to patient-centered care stand out and have made a meaningful difference in my health and quality of life. His willingness to converse with my specialty providers shows his desire to do right by his patients whenever possible.
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Top notxh
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Very thoughtful, reviewed history before meeting in person. Explained what his care plane for me thourly.
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Matthew and his staff is always so friendly and they listen. I highly recommend them
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
I have had a very good experience with Matthew and his staff.
Jun 15, 2026
What would you tell family and friends about your experience with this provider?
Dr. Reichman is very attentive, doesn't prescribe pills that aren't necessary and shows genuine concern for his patients. I don't feel like just another person with a problem, I feel like he cares and does all he can to assist with my diabetic needs without being mean and goes out of his way to make you laugh, understand and appreciate the dedication to his practice and patients.
Jun 15, 2026
What would you tell family and friends about your experience with this provider?
Great Doctor who will help you with your needs.
Jun 14, 2026
What would you tell family and friends about your experience with this provider?
Easy to get along with, very careing
Jun 13, 2026
What would you tell family and friends about your experience with this provider?
Very impressed
Jun 12, 2026
What would you tell family and friends about your experience with this provider?
Very professional
Jun 11, 2026
What would you tell family and friends about your experience with this provider?
I would recommend this doctor and office
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
Great experience!!
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
Very polite and pleasant office visit.
Jun 9, 2026
What would you tell family and friends about your experience with this provider?
Dr. Reichmann always listens to my concerns. I always leave the office feeling better about what we discussed. He's always up to date on the latest information that is available about healthcare. He's on time and is very caring.
Jun 6, 2026
What would you tell family and friends about your experience with this provider?
Dr. Reichmann is a great physician unfortunately his support staff is an adequate. I am more than disappointed with the Service and care. The support staff has provided me.
Jun 5, 2026
What would you tell family and friends about your experience with this provider?
That doc Reichmann is a very caring young man. He listens well. No negatives about him at all.
Jun 5, 2026
What would you tell family and friends about your experience with this provider?
Dedicated, professional, knowledgeable, he knows each of his patients and takes personal interests in each on their healthcare for improving their lifestyle.
Jun 5, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend Matt as your physician him and his team are very thorough. Treat you respectfully never dismissive of any of your worries or concerns always make sure that all of your questions are answered top-notch medical provider if you’re looking for someone that would be great located in Shepherd, Michigan
Jun 5, 2026
What would you tell family and friends about your experience with this provider?
It was very nice that they squeezed me in. I'm giving Matt the highest score possible, even though he didn't give me a prescription. I was sick, but if antibiotics won't help, there is no need to take them.
Jun 4, 2026
What would you tell family and friends about your experience with this provider?
You are in good hands
May 30, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider 👍
May 30, 2026
What would you tell family and friends about your experience with this provider?
One thing about Dr Matt every time I call him he always respond every time I needed him he was always there Dr Matt is the best doctor I ever had and I will continue seeing him until my last breath I will not linger no other place else again Dr Matt has proven to me over and over again that he's the best doctor for me
May 29, 2026
What would you tell family and friends about your experience with this provider?
I would say he is the best family doctor around here
May 28, 2026
What would you tell family and friends about your experience with this provider?
Matt is good at listening. I believe I can trust him because he explains why he makes the decisions he does. If he feels I need a specialist because he has done what he can do, he sends me in the right direction.
May 27, 2026
Dr. Flegal & office staff are wonderful. I enjoy going to the doctor everytime. Keep up the great work Shepherd clinic , doctor & staff!!
May 27, 2026
What would you tell family and friends about your experience with this provider?
This office is awesome
May 27, 2026
What would you tell family and friends about your experience with this provider?
Hee seems to are about his patients.
May 27, 2026
What would you tell family and friends about your experience with this provider?
Alot of my family & friends have already switched to Dr. Flegal,s office. I actually enjoy Dr visits.
May 25, 2026
What would you tell family and friends about your experience with this provider?
Very good provider and worth taking up as a PCP, appointments can be a challenge to schedule, especially if you, yourself have a busy schedule