Matthew Flegel, P.A.-C.
Family Medicine
364 W. Wright Avenue
Shepherd, MI 48883 Directions
4.8 out of 5
312 verified ratings
312 Ratings, 180 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Matthew Flegel, P.A.-C. for attentive, compassionate, and thorough care. He is described as knowledgeable, a good listener, and effective at explaining conditions and treatment plans. Staff and office atmosphere are frequently noted as friendly and professional. Common positives include strong bedside manner, responsiveness for urgent needs, and successful management of complex health issues. Minor operational issues mentioned involve prescription ordering and occasional receptionist rudeness.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
They're all very nice there Veronica his nurse always always asking questions and about my health too she and asked me how my day is gone I mean she's a very friendly lady I love her I love her she's so sweetheart and Matthew is the same way he talks about your health and what we need and you need to do what our goal is and he's him and hers right there behind me pushing me all the way they're a great team and I like both of them and I'm glad I ended up with him he was my fourth doctor he seems to know more about the other three doctors I had before him and yes I recommend him to anybody I really like him a lot
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
Excellent care whenever it is needed. All staff is friendly and caring
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
My experience was good.
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend. Dr Flegel is very friendly, knowledgeable, thorough, and personable. Facility is small so services (lab tests for example) are very quick and the staff is very nice.
Jul 12, 2026
What would you tell family and friends about your experience with this provider?
I called about my poison ivy and the doctor did a video conference and got me on way to better health that was a win
Jul 6, 2026
What would you tell family and friends about your experience with this provider?
When I needed help right away because a doctor in another system had bailed on all his patients, Matthew took the steps necessary to get me a needed appointment with another doctor, who turned out to be a much better doctor than the one who bailed on all his patients.
Jul 5, 2026
What would you tell family and friends about your experience with this provider?
Great staff
Jul 2, 2026
What would you tell family and friends about your experience with this provider?
Listen and listen carefully friends families neighbors and ops I would like to say Dr Matthew Flegel is one of the best doctors in the world he care about his patience he give them time he listen to him and understand them he helps in any way and every way that he can Even on his off days he calls his patients to make sure that they will taken care of I thank him everyday cuz he's my friend and my doctor and I love him so very much thank you for letting me tell what I had to say Dr Matt is one hell of a guy and his staff
Jun 30, 2026
What would you tell family and friends about your experience with this provider?
He's helping me with what's wrong that my old doctor just gave me pills to cover the pain up.
Jun 30, 2026
What would you tell family and friends about your experience with this provider?
Easy to talk to and explains In an easy to understand way
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
Matt is very caring and listens to what his patients have to say. If he can't help you then he will make sure to send you to someone who can.
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Best Doctor and staff I’ve had in [AGE] years.
Jun 24, 2026
What would you tell family and friends about your experience with this provider?
that the are the best The one concern I do have is it seems like the Staff is asked to take on more patients which makes the appointment run late. When I first started coming to this office my appointment was never late but I have noticed in the past 12 months they seem to be running behind. Please don't over work the medical staff. We need them to be able to focus on our health treatments.
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
Give you some good advice on what you need
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Very thoughtful, reviewed history before meeting in person. Explained what his care plane for me thourly.
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Matthew and his staff is always so friendly and they listen. I highly recommend them
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
I have had a very good experience with Matthew and his staff.
Jun 12, 2026
What would you tell family and friends about your experience with this provider?
Very professional
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
Great experience!!
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
Very polite and pleasant office visit.
Jun 5, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend Matt as your physician him and his team are very thorough. Treat you respectfully never dismissive of any of your worries or concerns always make sure that all of your questions are answered top-notch medical provider if you’re looking for someone that would be great located in Shepherd, Michigan
Jun 5, 2026
What would you tell family and friends about your experience with this provider?
It was very nice that they squeezed me in. I'm giving Matt the highest score possible, even though he didn't give me a prescription. I was sick, but if antibiotics won't help, there is no need to take them.
Jun 4, 2026
What would you tell family and friends about your experience with this provider?
You are in good hands
May 30, 2026
What would you tell family and friends about your experience with this provider?
One thing about Dr Matt every time I call him he always respond every time I needed him he was always there Dr Matt is the best doctor I ever had and I will continue seeing him until my last breath I will not linger no other place else again Dr Matt has proven to me over and over again that he's the best doctor for me
May 29, 2026
What would you tell family and friends about your experience with this provider?
I would say he is the best family doctor around here
May 28, 2026
What would you tell family and friends about your experience with this provider?
Matt is good at listening. I believe I can trust him because he explains why he makes the decisions he does. If he feels I need a specialist because he has done what he can do, he sends me in the right direction.
May 27, 2026
Dr. Flegal & office staff are wonderful. I enjoy going to the doctor everytime. Keep up the great work Shepherd clinic , doctor & staff!!
May 27, 2026
What would you tell family and friends about your experience with this provider?
Alot of my family & friends have already switched to Dr. Flegal,s office. I actually enjoy Dr visits.
May 25, 2026
What would you tell family and friends about your experience with this provider?
Very good provider and worth taking up as a PCP, appointments can be a challenge to schedule, especially if you, yourself have a busy schedule
May 20, 2026
What would you tell family and friends about your experience with this provider?
Good Dr and staff
May 18, 2026
What would you tell family and friends about your experience with this provider?
Dr.flegel is a good listener curious and easy to talk to. An all around great guy
May 18, 2026
What would you tell family and friends about your experience with this provider?
I would recommend them to anyone
May 18, 2026
What would you tell family and friends about your experience with this provider?
I was very satisfied with this provider ! Z
May 18, 2026
What would you tell family and friends about your experience with this provider?
Great office from front to back. An office that really cares.
May 15, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend these health professionals to family and friends.
May 14, 2026
What would you tell family and friends about your experience with this provider?
Excellent. Very happy with Matt and his staff.
May 9, 2026
What would you tell family and friends about your experience with this provider?
Dr. Flegel did his research on my medical history and was very thorough with his exam as I’m a diabetic. Also very caring and shows he wants to improve my health.
May 7, 2026
What would you tell family and friends about your experience with this provider?
Matthew is very kind and respectful ☺️ I would highly recommend him!
May 7, 2026
What would you tell family and friends about your experience with this provider?
Matt takes time to listen and find out what is going on. If he can't he will follow-up with a specialist to help figure out what is going on. Very respectful.
May 4, 2026
What would you tell family and friends about your experience with this provider?
My only complaint is when I go into the examining room, I have sometimes waited for well over 1/2 hour before anyone comes in. My preference would be to not go back until I'm ready to be seen.
May 1, 2026
What would you tell family and friends about your experience with this provider?
Excellent care
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
that he is a very caring doctor
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Dr Flegel is easy to talk to. He listens and try to provide you with solutions to your health issues.
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
Very personable Familiar faces so more of a personal connectiom
Apr 21, 2026
What would you tell family and friends about your experience with this provider?
I love Matt and his staff and I would recommend him to others
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Very good
Apr 15, 2026
Always happy to see patient. Thanks doc.!
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Great doctor and staff.
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
I tell them how wonderful it is to go there.Matt is very professional, kind understanding and factual
Apr 9, 2026
What would you tell family and friends about your experience with this provider?
Yes they are very friendly clean and if you can't make an appointment they're willing to work with you and make another appointment or if they have to cancel appointment due to emergency and they explain why I mean yes I'd recommend them