Matthew Flegel, P.A.-C.
Family Medicine
364 W. Wright Avenue
Shepherd, MI 48883 Directions
4.8 out of 5
309 verified ratings
309 Ratings, 181 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Matthew Flegel, P.A.-C. for attentive, compassionate, and thorough care. He is described as knowledgeable, a good listener, and effective at explaining conditions and treatment plans. Staff and office atmosphere are frequently noted as friendly and professional. Common positives include strong bedside manner, responsiveness for urgent needs, and successful management of complex health issues. Minor operational issues mentioned involve prescription ordering and occasional receptionist rudeness.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Excellent, friendly & knowledgeable...Definitely recommended
Sep 1, 2026
What would you tell family and friends about your experience with this provider?
I have always felt that the service was excellent
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
Very caring and compassionate; knowledgeable
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
When a specialist referral bailed on all his patients, leaving me without the surgery I needed as soon as possible, Matt’s stat referral to another specialist, who turned out to be a much better doctor then the first, facilitated a very timely surgery which caught the cancer before it could spread.
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and helpful in my medical issues.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Dr Matt is a special kind of doctor he put his people first he makes sure that we are well taken care of every time we come into the office he treat us with the utmost respect he's one of the greats and I myself appreciate him so very much he let me know when and when I can't take my medication and when to use things that I'm not supposed to use if you know what I mean he always tell me right and I really appreciate him he's one of a kind
Aug 22, 2026
What would you tell family and friends about your experience with this provider?
Nice providers
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
Very good care.
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
My son also sees Matt on a regular basis
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
I receive excellent care from this office. I would not hesitate to recommend Matt and his staff.
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Matt was a excellent listener, friendly and very helpful.
Aug 18, 2026
What would you tell family and friends about your experience with this provider?
He's good. I've recommended him to others.
Aug 17, 2026
What would you tell family and friends about your experience with this provider?
I have a lot of faith in Matt and his staff.
Aug 16, 2026
What would you tell family and friends about your experience with this provider?
Matt is very thorough at his job. Easy to share personal health issues with him. Just recently recommended Matt to a friend.
Aug 15, 2026
What would you tell family and friends about your experience with this provider?
Friendly staff. Excellent care.
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
I love Dr Mat and all the staff. Have referred several friends to him
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend!
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
I am very happy with this office and Matt!
Aug 5, 2026
What would you tell family and friends about your experience with this provider?
Super
Aug 3, 2026
What would you tell family and friends about your experience with this provider?
He listens very carefully and makes a game plan. Pretty good at telling you “how it is” and working to get you on target. Friendly and easy to talk about your health issues.
Jul 29, 2026
What would you tell family and friends about your experience with this provider?
Matt is good at listening. If I need further help from a specialist he set that up . Matt has a good personality.i feel comfortable with his care
Jul 24, 2026
What would you tell family and friends about your experience with this provider?
They are all extremely helpful and always available to help
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
They're all very nice there Veronica his nurse always always asking questions and about my health too she and asked me how my day is gone I mean she's a very friendly lady I love her I love her she's so sweetheart and Matthew is the same way he talks about your health and what we need and you need to do what our goal is and he's him and hers right there behind me pushing me all the way they're a great team and I like both of them and I'm glad I ended up with him he was my fourth doctor he seems to know more about the other three doctors I had before him and yes I recommend him to anybody I really like him a lot
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
Excellent care whenever it is needed. All staff is friendly and caring
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
My experience was good.
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend. Dr Flegel is very friendly, knowledgeable, thorough, and personable. Facility is small so services (lab tests for example) are very quick and the staff is very nice.
Jul 12, 2026
What would you tell family and friends about your experience with this provider?
I called about my poison ivy and the doctor did a video conference and got me on way to better health that was a win
Jul 6, 2026
What would you tell family and friends about your experience with this provider?
When I needed help right away because a doctor in another system had bailed on all his patients, Matthew took the steps necessary to get me a needed appointment with another doctor, who turned out to be a much better doctor than the one who bailed on all his patients.
Jul 5, 2026
What would you tell family and friends about your experience with this provider?
Great staff
Jul 2, 2026
What would you tell family and friends about your experience with this provider?
Listen and listen carefully friends families neighbors and ops I would like to say Dr Matthew Flegel is one of the best doctors in the world he care about his patience he give them time he listen to him and understand them he helps in any way and every way that he can Even on his off days he calls his patients to make sure that they will taken care of I thank him everyday cuz he's my friend and my doctor and I love him so very much thank you for letting me tell what I had to say Dr Matt is one hell of a guy and his staff
Jun 30, 2026
What would you tell family and friends about your experience with this provider?
He's helping me with what's wrong that my old doctor just gave me pills to cover the pain up.
Jun 30, 2026
What would you tell family and friends about your experience with this provider?
Easy to talk to and explains In an easy to understand way
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
Matt is very caring and listens to what his patients have to say. If he can't help you then he will make sure to send you to someone who can.
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Best Doctor and staff I’ve had in [AGE] years.
Jun 24, 2026
What would you tell family and friends about your experience with this provider?
that the are the best The one concern I do have is it seems like the Staff is asked to take on more patients which makes the appointment run late. When I first started coming to this office my appointment was never late but I have noticed in the past 12 months they seem to be running behind. Please don't over work the medical staff. We need them to be able to focus on our health treatments.
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
Give you some good advice on what you need
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Very thoughtful, reviewed history before meeting in person. Explained what his care plane for me thourly.
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Matthew and his staff is always so friendly and they listen. I highly recommend them
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
I have had a very good experience with Matthew and his staff.
Jun 12, 2026
What would you tell family and friends about your experience with this provider?
Very professional
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
Great experience!!
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
Very polite and pleasant office visit.
Jun 5, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend Matt as your physician him and his team are very thorough. Treat you respectfully never dismissive of any of your worries or concerns always make sure that all of your questions are answered top-notch medical provider if you’re looking for someone that would be great located in Shepherd, Michigan
Jun 5, 2026
What would you tell family and friends about your experience with this provider?
It was very nice that they squeezed me in. I'm giving Matt the highest score possible, even though he didn't give me a prescription. I was sick, but if antibiotics won't help, there is no need to take them.
Jun 4, 2026
What would you tell family and friends about your experience with this provider?
You are in good hands
May 30, 2026
What would you tell family and friends about your experience with this provider?
One thing about Dr Matt every time I call him he always respond every time I needed him he was always there Dr Matt is the best doctor I ever had and I will continue seeing him until my last breath I will not linger no other place else again Dr Matt has proven to me over and over again that he's the best doctor for me
May 29, 2026
What would you tell family and friends about your experience with this provider?
I would say he is the best family doctor around here
May 28, 2026
What would you tell family and friends about your experience with this provider?
Matt is good at listening. I believe I can trust him because he explains why he makes the decisions he does. If he feels I need a specialist because he has done what he can do, he sends me in the right direction.
May 27, 2026
Dr. Flegal & office staff are wonderful. I enjoy going to the doctor everytime. Keep up the great work Shepherd clinic , doctor & staff!!
May 27, 2026
What would you tell family and friends about your experience with this provider?
Alot of my family & friends have already switched to Dr. Flegal,s office. I actually enjoy Dr visits.