MyMichigan EZCare Bay

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4.8 out of 5

240 verified ratings

240 Ratings, 130 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 18, 2025
I had a very satisfactory experience with Jessica Lerczak. She listened to my concerns and explained everything to me. I feel like she truly cares about her patients and tries to put them at ease.

Jan 6, 2025
What would you tell family and friends about your experience with this provider?
He didn't take into account household history of illness and wouldn't prescribe me antibiotics for walking pneumonia because he said I needed a chest X-ray. I had to go to urgent care, was seen by an MD who gave me antibiotics without chest X-ray just based on household history of illness. If the office knew the telemedicine appointment was for pneumonia and they knew he wouldn't give antibiotics I shouldn't have been able to schedulethe appointment. It was a waste of my time.

Jan 6, 2025
What would you tell family and friends about your experience with this provider?
Very comfortable with the doctors of the office. Very knowledgeable and friendly

Jan 3, 2025
What would you tell family and friends about your experience with this provider?
Concerned and very helpful

Jan 3, 2025
What would you tell family and friends about your experience with this provider?
They are caring and not in a hurry.

Dec 27, 2024
What would you tell family and friends about your experience with this provider?
Very welcoming by all staff. Friendly, listened to concerns.

Dec 21, 2024
What would you tell family and friends about your experience with this provider?
Very good and to the point.

Dec 3, 2024
What would you tell family and friends about your experience with this provider?
Go there for care

Dec 2, 2024
What would you tell family and friends about your experience with this provider?
Jessica is a very caring provider. She really listens and is very compassionate

Nov 29, 2024
What would you tell family and friends about your experience with this provider?
Such an excellent office and staff!!!!!!

Nov 25, 2024
What would you tell family and friends about your experience with this provider?
I am very pleased with the care Jess provided, and look forward to having her for my Women health needs. She is a great addition to your team!

Nov 23, 2024
What would you tell family and friends about your experience with this provider?
She was very patient and attentive. Made this appointment very relaxing and informative

Nov 23, 2024
What would you tell family and friends about your experience with this provider?
Excellent service, Jessica very personal, caring and listen !

Nov 21, 2024
What would you tell family and friends about your experience with this provider?
Before my appointment, he looked over my previous health information. During my visit, he listened to me seriously.

Nov 19, 2024
What would you tell family and friends about your experience with this provider?
Dr. McKellip is amazing! He was so kind and understanding when I brought my [age] year old daughter into urgent care for a sick visit. He made us chuckle a couple times too which we needed! Much appreciated!

Nov 19, 2024
What would you tell family and friends about your experience with this provider?
Jessica was very attentive toward my medical issues.

Nov 18, 2024
What would you tell family and friends about your experience with this provider?
She was very thorough. This was my first visit with her and I was very pleased with her.

Nov 9, 2024
What would you tell family and friends about your experience with this provider?
Very pleasant, knowledgeable, and professional provider. I am a new MI resident and very pleased my new PCP referred me to this practice.

Nov 9, 2024
What would you tell family and friends about your experience with this provider?
I just joined this practice and I am so happy I found their office!

Nov 4, 2024
What would you tell family and friends about your experience with this provider?
Jessica was friendly and very competent.

Nov 2, 2024
What would you tell family and friends about your experience with this provider?
Excellent people and care!

Oct 31, 2024
What would you tell family and friends about your experience with this provider?
I've been going for yrs. for Mammograms. Now I'm starting with,gynecological services. They really care!!

Oct 31, 2024
What would you tell family and friends about your experience with this provider?
Very positive experience

Oct 28, 2024
Dr. Paul McKellip was very caring and informative. He listened and found the answers to my questions. Together we planned my care.

Oct 28, 2024
What would you tell family and friends about your experience with this provider?
Smooth, punctual,complete.

Oct 28, 2024
What would you tell family and friends about your experience with this provider?
recommend this office

Oct 28, 2024
What would you tell family and friends about your experience with this provider?
Professional, respectful, on time, and kind.

Oct 28, 2024
What would you tell family and friends about your experience with this provider?
He was informative and caring.

Oct 28, 2024
What would you tell family and friends about your experience with this provider?
I would highly recommend Lora, she was very friendly and helpful and I am so thankful that I went in to see her! I am getting better already.

Oct 28, 2024
What would you tell family and friends about your experience with this provider?
I felt heard and understood!!

Oct 25, 2024
What would you tell family and friends about your experience with this provider?
Without typing too much 20/10 so happy I was about to meet and be serviced by her!

Oct 21, 2024
What would you tell family and friends about your experience with this provider?
They were very friendly. I got the care I needed even on a short notice

Oct 21, 2024
What would you tell family and friends about your experience with this provider?
Perfect

Oct 18, 2024

Oct 18, 2024
What would you tell family and friends about your experience with this provider?
Professional , considerate ,knowledgeable .

Oct 14, 2024
What would you tell family and friends about your experience with this provider?
I would tell them, “Waste of time! If you feel well enough to drive to the doctor, don’t bother with virtual visits!”

Oct 14, 2024
What would you tell family and friends about your experience with this provider?
Listened to what I had to say. Wasn’t in a rush. And I received the quality care I was hoping for.

Oct 14, 2024
What would you tell family and friends about your experience with this provider?
Very friendly and great at explaining what they were doing and giving explanations of what to expect next.

Oct 13, 2024
What would you tell family and friends about your experience with this provider?
Very nice and personable. Jess was very kind and it was nice for her to come in and talk first before my exam.

Oct 7, 2024
What would you tell family and friends about your experience with this provider?
She is extremely knowledgeable and very caring when it comes to women's reproductive health. She takes the whole patient into mind, not just their health when talking with them. She truly educated me and my boyfriend about everything even if I already knew about it. Truly recommend her as a provider!

Oct 4, 2024
What would you tell family and friends about your experience with this provider?
Very good experience

Oct 3, 2024
What would you tell family and friends about your experience with this provider?
I was very happy with the care I received from Paul McKellip.

Oct 2, 2024
What would you tell family and friends about your experience with this provider?
Good

Oct 2, 2024
What would you tell family and friends about your experience with this provider?
Jessica made me feel comfortable and in a safe place to talk about my medical condition. She was empathetic, understanding and very knowledgeable. I greatly appreciated her professionalism and assistance with getting me diagnosed and treated properly.

Oct 1, 2024
What would you tell family and friends about your experience with this provider?
I thought. Paul was very friendly and knowledgable.. I had my questions answered and we agreed on the same meds . I would definitely see him again virtually. This was very easy for me . I picked up my prescription within a couple hours . Thank you

Sep 30, 2024
What would you tell family and friends about your experience with this provider?
It is frustrating to talk to receptionist about healthcare concerns and medication that they are not familiar with. I would rather leave a voicemail for a nurse or other qualified personnel

Sep 28, 2024
What would you tell family and friends about your experience with this provider?
It was my first time there. I was seen by Paul. Also Tyler was there too. They were both great.

Sep 27, 2024
What would you tell family and friends about your experience with this provider?
Paul was absolutely amazing! He might be the best provider I've seen at that location. Seemed to really care about what was going on and asked questions to really understand what was going on. I hope I get him every time!

Sep 27, 2024
What would you tell family and friends about your experience with this provider?
Very thorough. Took lots of time explaining my options and was very detailed. Very kind. Made me feel super comfortable.

Sep 26, 2024
What would you tell family and friends about your experience with this provider?
Jess is a very through and caring person and explains what she is doing at all times. Very impressed with her.