MyMichigan Endocrinology: Sault Ste. Marie
146 W. Spruce Street
Sault Ste. Marie, MI 49783 Directions
4.8 out of 5
315 verified ratings
315 Ratings, 192 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan Endocrinology: Sault Ste. Marie and specifically Dr. Virgin for being knowledgeable, compassionate, and an excellent listener who explains diabetes care clearly. Many credit improved A1C and better diabetes management. Telehealth visits are valued and often equivalent to in-person care, though scheduling access and long wait times are recurring frustrations. Several comments note phone/portal communication and front-desk responsiveness as inconsistent. Nursing staff receive frequent positive mentions.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 20, 2026
Kelli Virgin, D.O., M.P.H.
What would you tell family and friends about your experience with this provider?
Dr. Virgin is a very caring and knowledgeable provider who treats me as a whole person. She is very thorough about understanding my overall health, not simply focusing on my autoimmune disease.
May 20, 2026
What would you tell family and friends about your experience with this provider?
Would highly recommend Dr. Virgin.
May 19, 2026
What would you tell family and friends about your experience with this provider?
Dr. Virgin is an excellent provider.
May 18, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend
May 18, 2026
What would you tell family and friends about your experience with this provider?
Was like talking to a good friend, had some laughs but very professional
May 11, 2026
What would you tell family and friends about your experience with this provider?
Even though it was online, she communicates well, listens well, answers questions, etc. She was concerned about my sugar numbers being high again after I stopped the Ozempic myself because I started having some unhealthy issues and because I also gained every pound back I had lost.
May 9, 2026
Dr Virgin is is a fine physician. She is someone I can confind in, and feel she takes the time to truely listen to my concerns, and is very patient with my questions and concerns.
May 9, 2026
What would you tell family and friends about your experience with this provider?
Help me take care my problem
May 9, 2026
What would you tell family and friends about your experience with this provider?
Dr Vurgin is a fine Dr.
May 7, 2026
What would you tell family and friends about your experience with this provider?
Absolutely
May 7, 2026
What would you tell family and friends about your experience with this provider?
Overall happy with these services
May 1, 2026
Dr Virgin is an excellent doctor and I would recommend her highly.
May 1, 2026
What would you tell family and friends about your experience with this provider?
I have an will continue to refer people to Dr virgin. She's a good doctor who really cares about her patients.
May 1, 2026
What would you tell family and friends about your experience with this provider?
Dr Virgin is an excellent doctor and I would recommend her to anyone who is in need of a doctor.
Apr 29, 2026
What would you tell family and friends about your experience with this provider?
Good experience
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
She is very well informed and knowledgeable on various topics and issues. She is also very motivated to help you reach any goal you set forth with her or other care providers.
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
Dr Virgin is very caring and listens to me when I explain my issues. She never makes me feel like I'm wasting her time.
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
Good service
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Thoughtful Doctor that knows her stuff !
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Ok yo see Dr. virgin and receive her expertise.
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Keeps up on best practices and gives you current updates.
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Dr. Virgin is so kind and listens carefully to everything you had to say! She is very gifted and talented who is always ready to help! I feel very lucky to have her as my Dr
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
Give your providers more time for appointments so patients don't have to wait so long.
Apr 19, 2026
What would you tell family and friends about your experience with this provider?
I would provide a positive reference.
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
She was personable. She knew my medical history
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
I would prefer, after driving an hour, to see Dr. Virgin in person. In roughly 6 years, I've only had a face to face meeting once. Patient portal messages could be answered in a more timely fashion.
Apr 12, 2026
What would you tell family and friends about your experience with this provider?
I am very grateful for getting referred to this office for services as I felt listened to. cared about and I received great information about many important health related issues for me and I feel like the changes I will be making after talking with her about my diet, how, what I eat I believe will make a great difference in my health problems. After going for the lab work and possibly adding or changing meds, I think I will feel even better. Thanks for seeing me, thanks for great service.
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
Love her as my doctor she great she is very knowledgeable and we genuinely like each other
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
Pleasant experience. Dr. Virgin very easy to talk to and I understand what she is saying to me. She is very thorough. It's a pleasure to see her.
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
Professional and knowledgeable
Apr 8, 2026
What would you tell family and friends about your experience with this provider?
Does a great job, sent my prescription out same day, I picked it up within an hour.
Apr 4, 2026
What would you tell family and friends about your experience with this provider?
Looking forward to following up With Dr. Virgin and getting my future health plan addressed.
Apr 2, 2026
What would you tell family and friends about your experience with this provider?
Office staff is good and tech/nurse are good. Don’t care for virtual visits, but most likely the wave of the future.
Apr 1, 2026
What would you tell family and friends about your experience with this provider?
I highly recommend Dr. Virgin. She is very knowledgeable, professional, and has a friendly demeanor.
Mar 28, 2026
What would you tell family and friends about your experience with this provider?
Dr. Virgin is an exceptional endocrinologist who possesses extensive knowledge and expertise in managing diabetic needs. Her overall medical practice is highly commendable.
Mar 28, 2026
What would you tell family and friends about your experience with this provider?
They were awesome!
Mar 27, 2026
What would you tell family and friends about your experience with this provider?
So long as you are willing to do virtual visits this is a great place to
Mar 27, 2026
What would you tell family and friends about your experience with this provider?
Great
Mar 26, 2026
What would you tell family and friends about your experience with this provider?
All good
Mar 26, 2026
What would you tell family and friends about your experience with this provider?
Dr. Kelli Virgin is very easy to talk to. She really listens to what you have to say. I highly recommend her.
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend!
Mar 20, 2026
What would you tell family and friends about your experience with this provider?
Awesome provider
Mar 14, 2026
What would you tell family and friends about your experience with this provider?
Dr Virgin is top notch. Her office staff especially the registration desk that is the worse in the area. The young man who checks you in for appointments, makes alpointments should be reassigned to a position where he has no contact with the public.
Mar 13, 2026
What would you tell family and friends about your experience with this provider?
Kelly is an endocrinologist professional and she always knows my situation and how I can improve and what to do to correct conditions of my blood sugar. I would recommend Kelly to family and friends and which I do and I will hide her very professional and observant as a doctor. Thank you for the privilege.
Mar 12, 2026
What would you tell family and friends about your experience with this provider?
I trust her with my medical issues.
Mar 12, 2026
What would you tell family and friends about your experience with this provider?
She listened very carefully ,asked pertinent and understanding questions and explained very clearly her plan. Did not rush me, and I was thrilled her level of care
Mar 10, 2026
What would you tell family and friends about your experience with this provider?
I had a great visit
Mar 7, 2026
What would you tell family and friends about your experience with this provider?
Great doctor, knowledgeable info, pleasant personality.
Mar 2, 2026
What would you tell family and friends about your experience with this provider?
Very nice and understanding. Staff responds to messages on mychart quickly.
Mar 1, 2026
What would you tell family and friends about your experience with this provider?
So grateful for dr virgin and her staff.