MyMichigan Endocrinology: Sault Ste. Marie
146 W. Spruce Street
Sault Ste. Marie, MI 49783 Directions
4.8 out of 5
320 verified ratings
320 Ratings, 191 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise MyMichigan Endocrinology: Sault Ste. Marie and specifically Dr. Virgin for being knowledgeable, compassionate, and an excellent listener who explains diabetes care clearly. Many credit improved A1C and better diabetes management. Telehealth visits are valued and often equivalent to in-person care, though scheduling access and long wait times are recurring frustrations. Several comments note phone/portal communication and front-desk responsiveness as inconsistent. Nursing staff receive frequent positive mentions.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Feb 24, 2026
Kelli Virgin, D.O., M.P.H.
What would you tell family and friends about your experience with this provider?
She is a really nice doctor easy to talk to
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and welcoming
Feb 20, 2026
She has helped explain to me diabetes management.
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
High recommendation
Feb 17, 2026
What would you tell family and friends about your experience with this provider?
Excellent doctor and really listens to her patients.
Feb 8, 2026
What would you tell family and friends about your experience with this provider?
Dr. Virgin is excellent. My only question is why is there not an after visit summary in My Chart. It has been a week since my visiit. The nurse said she would bring an after visit summary in to me after my visit but I never received one and it still is not in my chart.
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
She is an excellent Doctor and I would encourage them to get an appointment with her if that is what they need.
Feb 6, 2026
What would you tell family and friends about your experience with this provider?
Good experience
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
I will recommend to family and friends
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
DR.Virgin is a great doctor endocrinologist
Jan 31, 2026
What would you tell family and friends about your experience with this provider?
I’ve been seeing Dr. Virgin for a couple years now and she’s very familiar with the different aspects of my treatment regime. I feel she’s a very good doctor and helps me maintain good control of my diabetes. Thank you, Dr. virgin!
Jan 29, 2026
What would you tell family and friends about your experience with this provider?
Schedule with Dr. Virgin
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
Good things
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Excellent doctor. She has helped me get my A1C down from 8.4 to 7.1.
Jan 25, 2026
Excellent,and she was so nice,and explained everything very well.looking forward to seeing her at my next appointment.
Jan 25, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider. Is always familiar with my chart including new info from other providers. Very supportive and listens.
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
She’s an excellent listener
Jan 14, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Jan 11, 2026
What would you tell family and friends about your experience with this provider?
She is great love her winter is hard but she is great by telaheath or in person
Jan 10, 2026
What would you tell family and friends about your experience with this provider?
Excellent doctor but would prefer it if I didn't have to drive, often in snow and ice, for an hour, just to sit in front of a computer to see her.
Jan 9, 2026
What would you tell family and friends about your experience with this provider?
Dr. Virgin listens attentively and addesses all of my questions and concerns. Her knowledge is most reassuring. Dr. Virgin has experience in not only Diabetes but also this new diagnosis of EPI. I ALWAYS leave her office with confidence in her care and knowledge. As a person Dr Virgin is a very warm and reassuring Doctor. The Upper Peninsula is fortunate to have her expertise. Thank God for blessing us with Dr. Kelli Virgin
Jan 7, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and helpful
Dec 30, 2025
What would you tell family and friends about your experience with this provider?
Excellent very knowledgeable and caring Staff at desk hardly looked up to acknowledge I was even there
Dec 25, 2025
Very friendly and easy to talk too and ask questions always with a smile.
Dec 25, 2025
What would you tell family and friends about your experience with this provider?
Easy to talk to and ask questions very friendly and always with a smile.
Dec 24, 2025
What would you tell family and friends about your experience with this provider?
Took 6 weeks to get a script for new Accu-Chek monitor. Poor med Teck support! Lack of communication with doctor!
Dec 23, 2025
What would you tell family and friends about your experience with this provider?
The provider is well prepared for your visit. She easily engages her patient into the health concern at hand. She is even keel, never rushed, and appears genuinely well versed in her specialty.
Dec 18, 2025
Dr. Virgin is a wonderful, and deeply professional and dependable physician
Dec 18, 2025
Excellent Dr. Listens to concerns and addresses issues. Staff is also very helpful!
Dec 18, 2025
What would you tell family and friends about your experience with this provider?
She's the best.
Dec 13, 2025
What would you tell family and friends about your experience with this provider?
Dr Virgin is a straight forward no nonsense true professional who is an asset to the medical field.
Dec 12, 2025
What would you tell family and friends about your experience with this provider?
Dr Virgin has always responded to my needs as they come up. She takes the time to really explain what she needs for me to do to follow her carefully thought out instructions. We discuss my care together and arrive at a decision that we both think will work the best for me. I enjoy my visits with her.
Dec 10, 2025
What would you tell family and friends about your experience with this provider?
Fine physician. Very knowledgable and friendly.
Dec 6, 2025
What would you tell family and friends about your experience with this provider?
I only had 1 visit. When I got there she asked why I was there. I told her I received a message from her nurse saying that the doctor wants to see me and in fact when I met her for my appointment she said no I didn’t request that. As far as now you’re stable. I had to change my schedule for this non needed appointment. Also while in my appointment there was someone in the next room. I could hear their whole conversation as if the were in my room sitting next to me.
Nov 30, 2025
What would you tell family and friends about your experience with this provider?
The only problem I ever have is getting through to a person in Dr. Virgin’s office on the telephone. The only thing I ever reach is voicemail.
Nov 26, 2025
What would you tell family and friends about your experience with this provider?
Dr. Virgin is a very good doctor. She is an excellent listener and is very thorough. I highly recommend her!!!
Nov 25, 2025
What would you tell family and friends about your experience with this provider?
Dr Virgin is very thorough and explains my medical condition in a way i can understand. She takes a long time going over things, and never rushes.
Nov 25, 2025
What would you tell family and friends about your experience with this provider?
Dr Virgin put my concerns in perspective and helped have one less concern as I have major medical complex issues. I really appreciate herr please let her know this
Nov 24, 2025
What would you tell family and friends about your experience with this provider?
She is easy to talk to. Explains how my meds work or if I can no longer use a specific medication. Down to earth and never acts like I’m a bother. I Really Hope we don’t loose her here in the U.P.
Nov 24, 2025
What would you tell family and friends about your experience with this provider?
She is upbeat and shares that energy with me. She told me I was doing good and is hopeful we can reduce my medications. She tailors her plan of care around me and what I can do. I appreciate her expertise.
Nov 19, 2025
What would you tell family and friends about your experience with this provider?
Doctor Virgini is an excellent Doctor. Always u derstanding of my needs and goals we are trying to reach together.
Nov 19, 2025
What would you tell family and friends about your experience with this provider?
Come here, you will be heard, listened to and have all your answers before you leave.
Nov 13, 2025
What would you tell family and friends about your experience with this provider?
The staff and Dr Virgin are very concerned and take care of you. Especially the new nurse I had! She was wonderful and made me feel very comfortable and well taken care of.
Nov 12, 2025
What would you tell family and friends about your experience with this provider?
Dr. Virgin is an excellent physician. She's a great listener and explains things very well. I would highly recommend Dr. Virgin!!!
Nov 12, 2025
What would you tell family and friends about your experience with this provider?
I've had an excellent experience - I do recommend her to many individuals.
Nov 10, 2025
What would you tell family and friends about your experience with this provider?
Good doctor
Nov 10, 2025
What would you tell family and friends about your experience with this provider?
Love her and always recommend.
Nov 7, 2025
What would you tell family and friends about your experience with this provider?
Very satisfied with everything
Nov 6, 2025
What would you tell family and friends about your experience with this provider?
Kelli is very helpful. She told me about things I did not even know. If anyone ever has questions, she is the best person to ask. Jacie, a worker was also very helpful and nice. I recommend Kelli full heartedly.