Kelli Virgin, D.O., M.P.H.
Endocrinology
550 Osborn Boulevard, Suite 102
Sault Ste. Marie, MI 49783 Directions
4.8 out of 5
319 verified ratings
1 Location
319 Ratings, 188 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Dr. Virgin for being knowledgeable, compassionate, and an excellent listener who explains diabetes care clearly and helps patients reach better A1C and glucose control. Telehealth is valued and often equivalent to in-person visits, though scheduling and phone/portal communication gaps (after-visit summaries, long waits for appointments, difficulty reaching staff) are recurring frustrations. Staff/nursing help is frequently praised. Travel distance and limited clinic capacity are noted barriers.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 18, 2026
Dr Virgin is amazing, very knowledgeable and listens to concerns and ideas. She has helped me better my health overall and one of the best endocrinologists I have seen in 25 years.
Oct 18, 2026
What would you tell family and friends about your experience with this provider?
Dr Virgin is the absolute best. She actually listens to me and provides feedback.
Oct 17, 2026
What would you tell family and friends about your experience with this provider?
Dr Virgin is awesome! Do not lose her! Office staff is fair at best. Receptionist NEVER looked up from her computer while I was checking in. Medical Assistant also did not look up from her computer except to take my vital signs, and then I had to ask her what my BP was. After my visit with the Dr completed I waited in the room for a few minutes before going into the hallway. At that point the MA came out of a back room with a mouth full of food and told me to wait while she printed out my after visit summary. As I was the only patient in the office at the time, I can’t see why the MA couldn’t wait to eat until after I had left rather than having me have to wait for her.
Oct 17, 2026
What would you tell family and friends about your experience with this provider?
I was super impressed with Dr. Virgin, and the entire office. I would refer anyone who is willing to travel to see her. She was very thorough and patient and very knowledgeable. Also, a good listener.
Oct 15, 2026
What would you tell family and friends about your experience with this provider?
I received good care but I don't feel I'm getting hands-on care. Would rather have in person care
Oct 15, 2026
What would you tell family and friends about your experience with this provider?
My experience with Keli Virgin gives me confidence that I never received before.
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Dr. Virgin and staff are thorough and considerate with all my concerns and needs.
Oct 7, 2026
What would you tell family and friends about your experience with this provider?
She a very thorough doctor
Oct 2, 2026
What would you tell family and friends about your experience with this provider?
Takes time needed to explain things, listens well, very knowledgeable.
Oct 2, 2026
What would you tell family and friends about your experience with this provider?
Her office staff is not as educated as you would expect. They are nice. You will be in the office a long time bring snacks. Dr seems nice and knowledgeable. Do not like the tele health in office thing.
Sep 30, 2026
What would you tell family and friends about your experience with this provider?
She is knowledgeable and kind
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Exceiient
Sep 22, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and helpful.
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
Kelli Virgin is a Doctor that truly cares about her patients and it’s obvious because she reads the test, scans and reports to paint the most comprehensive picture of your health possible!!! She is a rockstar Doctor on all levels A++
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
Kelli Virgin is professional and well trained in Endocrinology. She's friendly and easy to talk to.
Sep 13, 2026
What would you tell family and friends about your experience with this provider?
Recent appt didn’t go as great. New office in new building not clearly identified. A simple piece of paper on a door isn’t professional. The new office should’ve been clearly identified. I was 10min late for appt due to difficulty finding office, not building and then not seenfor another 50 minutes. It was frustrating.
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
Dr Kelli is just amazing. Very thorough bringing up things that of course I wouldn't know anything about as she is getting to the root of my problem. I recommend her highly
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
Dr. Virgin is very attentive to my concerns and very knowledgeable.
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
Good doctor but, poor staff.
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
Knowledgeable and friendly, supportive of my endocrine health
Sep 5, 2026
What would you tell family and friends about your experience with this provider?
She's thorough and a great Dr.
Sep 4, 2026
What would you tell family and friends about your experience with this provider?
Great Dr.
Sep 4, 2026
What would you tell family and friends about your experience with this provider?
I value her knowledge!!
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Follow up is poor. Recent example I sent her a portal message concerning test results- no response. I then left 2 or 3 voice mails to her office on the same subject with no follow up call. Given it was agreed we would discuss after the test results came in there is no excuse for the missing follow up.
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
She is super nice
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
Thoroughly pleased!
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
I never saw a nurse. I did see Dr. Virgin and she was very nice and helpful but VERY DIFFICULT to get a timely appointment. My PC dubbed it as Urgent and it took 7 weeks to get in. This created a lot of anxiety and worry. She was nice and on time but I had NO IDEA it was virtual and truth be told I could have gotten online at home.
Sep 1, 2026
What would you tell family and friends about your experience with this provider?
It was my first appointment with her and my first ever tele health appointment. I was apprehensive at first but it was very good and I would recommend her.
Sep 1, 2026
What would you tell family and friends about your experience with this provider?
I enjoy having Dr virgin as my Dr she explains everything so I understand it
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
Prompt appointment, Dr. Listened to me, asked and answered questions. Very likable and informed
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
The nurse who assisted me before I saw Doctor Virgin was exceptional. She performed everything flawlessly and made me feel at ease, especially since Doctor Virgin’s appointment is a telehealth session on a computer screen. It’s wonderful to actually meet someone in person who possesses the necessary expertise and went over my health history, ensuring that I was well-informed beforehand.
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
I have recently referred others to Dr. Virgin if appropriate to their needs.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Everyone is very professional, office is clean and Doctor Virgin is so good to listen and respond to what ever concerns you have.
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
Wonderful person she is a excellent doctor.
Aug 20, 2026
What would you tell family and friends about your experience with this provider?
Dr. Virgin is very personable and attentive. Highly recommend her!
Aug 14, 2026
What would you tell family and friends about your experience with this provider?
Quality health care and extremely professional
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
Dr Virgin really took the time to explain what to expect after surgery. As well as why it is now the best option at this time. So really appreciate her taking the extra time explaining everything
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
So far I've had one visit but I feel like she will help me.
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and knowledgeable.
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
Dr Virgin is always attentive to my concerns and we discuss them thoroughly.
Jul 30, 2026
What would you tell family and friends about your experience with this provider?
Dr Virgin is excellent and I would recommend her to anyone
Jul 30, 2026
What would you tell family and friends about your experience with this provider?
Excellent recommend Kelli for sure
Jul 30, 2026
What would you tell family and friends about your experience with this provider?
Thorough, concise, very knowledgeable
Jul 24, 2026
What would you tell family and friends about your experience with this provider?
Service is very good 👍.
Jul 24, 2026
She has lots of noledge in the practice and she is very caring, I really appreciate the care that I have been receiving. (THANK YOU 😊 SO MUCH.
Jul 23, 2026
What would you tell family and friends about your experience with this provider?
Great doctor
Jul 22, 2026
What would you tell family and friends about your experience with this provider?
Excellent care
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
I love my Docter
Jul 15, 2026
What would you tell family and friends about your experience with this provider?
They care about their service and provide good care.
Jul 15, 2026
What would you tell family and friends about your experience with this provider?
Dr virgin and staff is very professional and excellent in their work.