MyMichigan CardioVascular Institute:Birch Run

9900 E. Birch Run Road

Birch Run, MI 48415 Directions

(989) 754-3000

4.8 out of 5

1,114 verified ratings

1,114 Ratings, 745 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise the cardiology team at MyMichigan CardioVascular Institute: Birch Run for excellent clinical skill, compassionate bedside manner, clear explanations, and attentive staff. Many comments call the physicians among the best, credit them with life-saving care, and highlight trust and thoroughness. Minor negatives focus on long wait times and occasional rushed visits or phone communication issues. Overall sentiment is strongly positive with recurring appreciation for listening, professionalism, and effective treatment.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Aug 27, 2026
What would you tell family and friends about your experience with this provider?
Medications I am taking are gone over during visit. I use the patient portal to get my test results.

Aug 27, 2026
What would you tell family and friends about your experience with this provider?
Great

Aug 27, 2026
What would you tell family and friends about your experience with this provider?
Very kind an Professional in his working with me

Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Would recommend

Aug 26, 2026
What would you tell family and friends about your experience with this provider?
He's very easy to talk to and very compassionate and caring

Aug 26, 2026
What would you tell family and friends about your experience with this provider?
It is always a pleasure working with Mary and Dr. Ketphal they are easy to talk to and willing to answer you questions. [NAME]

Aug 26, 2026
What would you tell family and friends about your experience with this provider?
I think the world of Dr Khetarpal. He has been my doctor for nearly 10 years. He provides very good care! Doctor speaks quietly. Explains what is going on, how to correct it or work with it. Very knowledgeable. He is an excellent physician/specialist

Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Be. paired to wait an hour or more in the waiting room. Before your appointment, cause it's so slow. Never get to your appointment on time.

Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Dr Fattal is a great physician.

Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Excellent staff and Doctor

Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Listened to my concerns and answered all my questions

Aug 26, 2026
What would you tell family and friends about your experience with this provider?
He’s a good doctor, intelligent and caring!

Aug 25, 2026
What would you tell family and friends about your experience with this provider?
He is very personable and professional.

Aug 25, 2026
What would you tell family and friends about your experience with this provider?
Best I have received since I have returned to Michigan in the last [ ] years.

Aug 24, 2026
What would you tell family and friends about your experience with this provider?
That he one of best cardiologist in our area!!!!!

Aug 24, 2026
What would you tell family and friends about your experience with this provider?
I would probably tell my family that the office visit was well organized and my appointment started on time. I had a short few minutes in the waiting room. Dr. Fatal has always taken time to explain things in a manner that I can understand. He always asks about my daily life Physical , Social, and mental activities. He may make a few suggestions to change my routine up daily. Dr. Fatal always looks at current test results and comments from my various Drs. Some of the questions were a little challenging to answer because as a rule I only have an annual visit to his office.

Aug 24, 2026
What would you tell family and friends about your experience with this provider?
Dr fatal and staff always listened and seemed to care what I had to say

Aug 23, 2026
What would you tell family and friends about your experience with this provider?
From the time I arrive for my appointment I never wait more than 5 minutes to start my visit. Very punctual office staff. Very friendly staff.

Aug 22, 2026
What would you tell family and friends about your experience with this provider?
Very caring doctor but staff is not very friendly.

Aug 22, 2026
What would you tell family and friends about your experience with this provider?
Very good

Aug 20, 2026
What would you tell family and friends about your experience with this provider?
He is easy to talk to and explains things clearly.

Aug 20, 2026
What would you tell family and friends about your experience with this provider?
Wait time was over an hour . Not happy with that. That means the office is overbooked

Aug 20, 2026
What would you tell family and friends about your experience with this provider?
Great bedside manner, very informative,listens to your concerns and answers your questions. Excellent Dr. and staff!

Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Dr Khetarpal is extremely conscientious and went over all past tests, monitoring, etc ordered by a retired cardiologist. He is caring and concerned as is his staff.

Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Good doc

Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Friendly and efficient

Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Very good

Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Praise his care and how much you like his staff.

Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Recommend highly. Always interested in the patient and makes you feel comfortable and makes you feel like family

Aug 18, 2026
What would you tell family and friends about your experience with this provider?
He’s very good but I usually have to wait one and a half hours or even two to see Dr Kherphaul. My appointments take forever!!

Aug 18, 2026
What would you tell family and friends about your experience with this provider?
Very good and attentive Doctor !

Aug 17, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend

Aug 17, 2026
What would you tell family and friends about your experience with this provider?
An excellent doctor.

Aug 17, 2026
What would you tell family and friends about your experience with this provider?
Dr Katerpahl and his staff are great. Mary is and always has been there for both myself and my husband thru the years

Aug 15, 2026
What would you tell family and friends about your experience with this provider?
I love him! He is kind attentive and never hurries you

Aug 13, 2026
What would you tell family and friends about your experience with this provider?
Dr. Fatal is not only a knowledgeable physician he is also very caring. He takes time with you and explains things well.

Aug 13, 2026
What would you tell family and friends about your experience with this provider?
That I found him to be very concerned and attentive to my needs, and very likeable and easy to understand.

Aug 12, 2026
What would you tell family and friends about your experience with this provider?
Dr is very good, support staff needs attention. Not very good at following up on appointments or Dr's orders .

Aug 12, 2026
What would you tell family and friends about your experience with this provider?
Dr. Khetarpal is a gem in the world of cardiologists! Myself and my heart owe our extended life to his special care! He guided me over the past several years on that process of getting me that new heart valve and the pacemaker.

Aug 12, 2026
What would you tell family and friends about your experience with this provider?
I liked how the Dr. Listened to what my concerns were. Very pleased on how Dr. Explained things to me. He ordered a stress test. Will find out the results after the test. If all is well, I have an appointment on 6 months.

Aug 12, 2026
What would you tell family and friends about your experience with this provider?
That I received excellent care

Aug 9, 2026
What would you tell family and friends about your experience with this provider?
Excellent from Doctor K and especially excellent from Mary his medical assistant! Thank you Mary for taking such good care of me!!

Aug 7, 2026
What would you tell family and friends about your experience with this provider?
Dr Khetarpal is a fantastic doctor. I would recommend him to anyone. He is great

Aug 7, 2026
What would you tell family and friends about your experience with this provider?
I recommend them.

Aug 7, 2026
What would you tell family and friends about your experience with this provider?
Dr. Khetarpal is the best! I recommend him to everyone I know that needs a cardiologist. So glad I go to him!

Aug 7, 2026
What would you tell family and friends about your experience with this provider?
Never a problem. Things are explained well. They call me to give results and set appts

Aug 5, 2026
What would you tell family and friends about your experience with this provider?
I am very happy with Dr Khetarpal. He is very personable and willing to take as much time as necessary to explain and answer any questions I had.

Aug 5, 2026
What would you tell family and friends about your experience with this provider?
Knowledgeable. Easy to talk to. Listens to you. A very good man.

Aug 4, 2026
What would you tell family and friends about your experience with this provider?
Great cardiologist and an absolute wonderful doctor.

Aug 4, 2026
What would you tell family and friends about your experience with this provider?
Have only seen Doctor twice since Doctor Collins retired. He listens to you also asks questions and let's you ask questions. I get a good vibe from Doctor. Seems to know his business. I'm quite comfortable with him. Good personality also.