MyMichigan CardioVascular Institute: Sandusky

100 W. Argyle Street, Suite 4

Sandusky, MI 48471 Directions

(989) 754-3000

4.6 out of 5

509 verified ratings

509 Ratings, 335 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise Dr. Khetarpal and his team for compassionate, thorough, and knowledgeable cardiac care. Many describe attentive listening, clear explanations, life-saving interventions, and strong staff support—leading to high trust and many recommendations. Recurring negatives center on long wait times, scheduling/overbooking, and occasional phone/communication issues. Overall sentiment is highly positive about clinical care and bedside manner, with operational improvements needed.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Oct 8, 2026
What would you tell family and friends about your experience with this provider?
Great

Oct 3, 2026
What would you tell family and friends about your experience with this provider?
Very good doctor

Oct 2, 2026
Appointment was fairly quick and Dr was very thorough

Oct 2, 2026
What would you tell family and friends about your experience with this provider?
He was always willing to help with health concerns

Sep 22, 2026
What would you tell family and friends about your experience with this provider?
Doctor does an excellent job explaining things and listening to my concerns. He remembers me and my health issues as well as my personal matters such as my wife's health.

Sep 21, 2026
What would you tell family and friends about your experience with this provider?
I would not recommend because my appointment was scheduled for 1000 am and I was seen at 1150. The doctor which I saw the first time was done with me in less then 10 minutes. I felt I wasted my time.

Sep 16, 2026
What would you tell family and friends about your experience with this provider?
Only see him if you have time. My appointment took 2 hours to complete. Not because of other patients. After the first hour, I opened the door to inquire if I had the wrong day. He was laughing and joking with the office staff. After the second hour waiting I was ready to cancel and try another day. Then he was willing to see me. But no physical appt., just said he would go by the pacemaker read.

Sep 14, 2026
What would you tell family and friends about your experience with this provider?
Always kind courteous. Knowelgable

Sep 4, 2026
What would you tell family and friends about your experience with this provider?
He is very interested in my good health

Sep 4, 2026
What would you tell family and friends about your experience with this provider?
Great, always nice and friendly

Sep 4, 2026
What would you tell family and friends about your experience with this provider?
Good manners and easy to talk to.

Sep 4, 2026
What would you tell family and friends about your experience with this provider?
Great provider, addressed all questions that I was concerned about.

Sep 4, 2026
What would you tell family and friends about your experience with this provider?
Good doctor, cares about your well being

Sep 3, 2026
What would you tell family and friends about your experience with this provider?
The only problem was my appointment was at 8:30 am and I didn't get in until 10:30am.

Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend Dr. and his staff

Aug 30, 2026
What would you tell family and friends about your experience with this provider?
Professional

Aug 29, 2026
What would you tell family and friends about your experience with this provider?
Excellent

Aug 28, 2026
What would you tell family and friends about your experience with this provider?
Dr. is very nice and knowledgeable. Took time to listen and answer questions. Perfect

Aug 27, 2026
What would you tell family and friends about your experience with this provider?
Medications I am taking are gone over during visit. I use the patient portal to get my test results.

Aug 27, 2026
What would you tell family and friends about your experience with this provider?
Great

Aug 27, 2026
What would you tell family and friends about your experience with this provider?
Very kind an Professional in his working with me

Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Would recommend

Aug 26, 2026
What would you tell family and friends about your experience with this provider?
He's very easy to talk to and very compassionate and caring

Aug 26, 2026
What would you tell family and friends about your experience with this provider?
It is always a pleasure working with Mary and Dr. Ketphal they are easy to talk to and willing to answer you questions. [NAME]

Aug 26, 2026
What would you tell family and friends about your experience with this provider?
I think the world of Dr Khetarpal. He has been my doctor for nearly 10 years. He provides very good care! Doctor speaks quietly. Explains what is going on, how to correct it or work with it. Very knowledgeable. He is an excellent physician/specialist

Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Be. paired to wait an hour or more in the waiting room. Before your appointment, cause it's so slow. Never get to your appointment on time.

Aug 25, 2026
What would you tell family and friends about your experience with this provider?
He is very personable and professional.

Aug 25, 2026
What would you tell family and friends about your experience with this provider?
Best I have received since I have returned to Michigan in the last [ ] years.

Aug 24, 2026
What would you tell family and friends about your experience with this provider?
That he one of best cardiologist in our area!!!!!

Aug 22, 2026
What would you tell family and friends about your experience with this provider?
Very caring doctor but staff is not very friendly.

Aug 22, 2026
What would you tell family and friends about your experience with this provider?
Very good

Aug 21, 2026
What would you tell family and friends about your experience with this provider?
I only saw him once. The first appointment went very well, I was satisfied with him and his office staff.

Aug 21, 2026
What would you tell family and friends about your experience with this provider?
That it takes a long time to get in to see him it took me [DATE] until [DATE] to be able to see the Dr

Aug 20, 2026
What would you tell family and friends about your experience with this provider?
He is easy to talk to and explains things clearly.

Aug 20, 2026
What would you tell family and friends about your experience with this provider?
Wait time was over an hour . Not happy with that. That means the office is overbooked

Aug 20, 2026
What would you tell family and friends about your experience with this provider?
Great bedside manner, very informative,listens to your concerns and answers your questions. Excellent Dr. and staff!

Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Dr Khetarpal is extremely conscientious and went over all past tests, monitoring, etc ordered by a retired cardiologist. He is caring and concerned as is his staff.

Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Good doc

Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Friendly and efficient

Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Very good

Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Praise his care and how much you like his staff.

Aug 18, 2026
What would you tell family and friends about your experience with this provider?
He’s very good but I usually have to wait one and a half hours or even two to see Dr Kherphaul. My appointments take forever!!

Aug 17, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend

Aug 17, 2026
What would you tell family and friends about your experience with this provider?
An excellent doctor.

Aug 17, 2026
What would you tell family and friends about your experience with this provider?
Dr Katerpahl and his staff are great. Mary is and always has been there for both myself and my husband thru the years

Aug 15, 2026
What would you tell family and friends about your experience with this provider?
I love him! He is kind attentive and never hurries you

Aug 12, 2026
What would you tell family and friends about your experience with this provider?
Dr is very good, support staff needs attention. Not very good at following up on appointments or Dr's orders .

Aug 12, 2026
What would you tell family and friends about your experience with this provider?
Dr. Khetarpal is a gem in the world of cardiologists! Myself and my heart owe our extended life to his special care! He guided me over the past several years on that process of getting me that new heart valve and the pacemaker.

Aug 12, 2026
What would you tell family and friends about your experience with this provider?
I liked how the Dr. Listened to what my concerns were. Very pleased on how Dr. Explained things to me. He ordered a stress test. Will find out the results after the test. If all is well, I have an appointment on 6 months.

Aug 9, 2026
What would you tell family and friends about your experience with this provider?
Excellent from Doctor K and especially excellent from Mary his medical assistant! Thank you Mary for taking such good care of me!!