684 Ratings, 250 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment toward Mt. Graham Orthopaedics is strongly positive: patients repeatedly note attentive, compassionate doctors and professional, courteous staff. Many comments praise clear explanations, time spent with patients, and thorough follow-up after surgeries. Patients report successful procedures (hip replacements, hand surgery, ankle/arm fracture repairs) and prompt access to care when urgently needed. Scheduling and responsiveness are also highlighted. A few notes mention ongoing issues after surgery but still describe caring providers.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 7, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
The friendly atmosphere
What could have been done to improve this visit?
Everything was satisfactory
Oct 4, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Everyone treated me like a person instead of a number
Oct 3, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
He listened to my request for no anesthesia for my procedure and followed through with it.
Oct 3, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
His explanation of what was wrong with my knee and what I could do.
Oct 1, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
It was explained I needed a specialist for best outcome
What could have been done to improve this visit?
I can’t think of anything
Sep 30, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Friendly knowledge
What could have been done to improve this visit?
He did very well no suggestion
Sep 30, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
They seems to want to get me help as soon as possible and they usually cut right to the chase about what to do.
What could have been done to improve this visit?
Maybe ask more questions.
Sep 28, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Fyi they didnt ask about my meds bc it was non applicable. He was so nice and understanding. Didnt treat me dumb or downplay my sympthoms. His nurses or techs were nice when taking mu xrays. Secretaries or admins very helpful and nice. I like that i wasnt left in the Dr.'s office for too long. I like puntuality. I understand running kate but it was refreshing. Will go back to him again if needed.
What could have been done to improve this visit?
Water bottles, cookies, hot towel...just kidding it was great. I dont know what rlse could be done that would make sense for the environment.
Sep 18, 2026
Rex D. Bryce, MD
What could have been done to improve this visit?
All good
Sep 17, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Dr Bryce has always been great in explaining what needs to be done to take care of the issue at hand. Very good at what he does
What could have been done to improve this visit?
Again very good at what he does
Sep 16, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Personable and informative
Sep 16, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
The entire experience I’ve had with Mt. Graham Orthopedic has been awesome and outstanding !! Will definitely refer and recommend to everyone
What could have been done to improve this visit?
Absolutely nothing !!
Sep 16, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Dr. Bryce always provides exceptional care and attention. He listens to my concerns and helped me understand my diagnosis.
Sep 12, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
He listened very well to my initial concerns. The surgery was a success and now the healing process.
What could have been done to improve this visit?
Tyler his Physicians Assistant is excellent to work with and follows up with any concerns. Great team....
Sep 3, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
He will see me prior to surgery!
What could have been done to improve this visit?
I should asked to see my hip x-ray.
Aug 30, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Everything was 100% perfect you listen to me he was very self-explanatory and everybody was respectful everybody took time with me especially when I call confused about my appointments the clerks are very very helpful and insists there's no problem bothering them you guys are the best in the business
What could have been done to improve this visit?
There is nothing to improve everything is all 100% good
Aug 26, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
He did the surgery I needed the morning after I saw him.
Aug 26, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
He remembered me from my first visit with him!
What could have been done to improve this visit?
Pretty smooth
Aug 26, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Excellent care and explanation of the procedure. After care was excellent at tbe hospital also.
What could have been done to improve this visit?
I was very impressed with the care the DR provided.
Aug 26, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Showing compassion and care.
Aug 22, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Every interaction with the drs and staff have been amazing. I never felt rushed or pressured and always felt like they listen to everything. This group in my opinion is one of the best I've been treated by
What could have been done to improve this visit?
Nothing they've bev awesome every time
Aug 19, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Everyone I’ve dealt with has been great
Aug 19, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Very personal and professional.
What could have been done to improve this visit?
No charge, everything went great.
Aug 17, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
The service and care provided was great. Dr. Bryce took time to make sure I understood what my needs would be in the future.
What could have been done to improve this visit?
This experience needed no improvement, it was perfect.
Aug 12, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
I appreciate him taking the time to explain what to expect and answering all of our questions. He seems genuinely concerned and enthusiastic about helping me out. I couldn’t ask for a better experience dealing with him and his office staff.
What could have been done to improve this visit?
I have no complaints whatsoever. They have all been great to work with
Aug 6, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Excellent followup care by Cole Bryce
Aug 5, 2026
Jacob Henrichsen,MD
What could have been done to improve this visit?
Absolutely nothing. It was an amazing visit
Aug 5, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
I appreciated the knowledge both Drs had about my condition and were so helpful in making sure I understood clearly too
What could have been done to improve this visit?
Everything was perfect
Aug 5, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
The entire staff in Dr. Bryce’s office are exceptionally professional and a pleasure to work with.
Aug 3, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Dr. Henrichsen’s PA and staff were the best. Highly recommend all of you.
What could have been done to improve this visit?
Nothing. Everything went smooth and I got excellent results from my surgery.
Aug 3, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Dr. Henrichsen, his assistant and all staff at Mount Graham Regional Medical Center provided excellent care and customer service. Appreciated the time taken to make sure I understood the diagnosis, prognosis and options.
Jul 26, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Dr is amazing.
What could have been done to improve this visit?
Nothing all is well
Jul 22, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Both Dr. Henrichsen and his PA, Travis [ ] worked very hard to make sure they were meeting my needs. It was important to them that they gave me the information and care I needed.
What could have been done to improve this visit?
Nothing. Both men were excellent.
Jul 22, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
I would like to recognize Dr. Bryce and His team at Mount Graham orthopedics for their professionalism and care during my procedure. Dr. Bryce executed this procedure with Great precision. My overall experience for this procedure is excellent . I would recommend Dr. Bryce and his team at Mt. Graham orthopedics for any procedure that they may need his expertise in. Job well done.
What could have been done to improve this visit?
My experience was excellent and I see no need for improvement.
Jul 22, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
He is very knowledgeable about my situation and gave me much information. He is a great Doctor.
What could have been done to improve this visit?
Nothing it was already good
Jul 22, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
I’m extremely pleased with my decision to go to this particular dr
What could have been done to improve this visit?
I’m pleased with the care I’ve received from this Dr.
Jul 22, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Cole is always gentle and very kind and totally the best ever. Always very respectful and helpful.
Jul 22, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
The overall care and expediency was great!
Jul 22, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Prompt response for treatment and professional.
Jul 17, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
He was always prompt, I wasn't left waiting. He always made me feel comfortable and that it was important that I understand what he was saying. He was always kind and courteous.
What could have been done to improve this visit?
I always felt comfortable and that it was important I understand everything. I feel very confident in his care.
Jul 14, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Nothing was outstanding; I found this consult to be satisfying.
What could have been done to improve this visit?
My experience was satisfying. Thank you.
Jul 8, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
The PA who saw me that day was he very prepared, informative and professional.
Jul 8, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
I was satisfied with the care but I didn't see the Dr. I saw hos PA but he was very good also.
What could have been done to improve this visit?
Nothing it was good.
Jul 8, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
He is comfortable with himself, it rubs off. Close to first time ever I felt comfortable with a doctor.
What could have been done to improve this visit?
Lived closer!
Jul 4, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Dr Henrichsen is an excellent doctor.
Jul 1, 2026
Jacob Henrichsen,MD
What could have been done to improve this visit?
Really good experience
Jul 1, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
E
What could have been done to improve this visit?
Nothing. Everything was awesome!
Jul 1, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
The kindness, empathy, and gentleness of everyone involved with my broken ankle.
What could have been done to improve this visit?
Nothing, I couldn't have asked for better care. This particular chapter in life is not done yet. But, I have full confidence in Dr. Bryce and his team.
Jun 28, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Always get to see dr quickly and everyone is so nice and helpful! Highly recommend Dr Henrichsen and his staff!
Jun 24, 2026
I don't want to go anywhere else but Mount Graham Hospital, they're good at what they do!