721 Ratings, 268 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment toward Mt. Graham Orthopaedics is strongly positive: patients repeatedly note attentive, compassionate doctors and professional, courteous staff. Many comments praise clear explanations, time spent with patients, and thorough follow-up after surgeries. Patients report successful procedures (hip replacements, hand surgery, ankle/arm fracture repairs) and prompt access to care when urgently needed. Scheduling and responsiveness are also highlighted. A few notes mention ongoing issues after surgery but still describe caring providers.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Nov 4, 2026
Jacob Henrichsen,MD
What could have been done to improve this visit?
Nothing it's a good experience
Nov 4, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
dr. Henrichsen was amazing. He was courteous informative answered all my questions I could not have had a better better orthopedic surgeon. Thank you, Dr. Henrichsen.
What could have been done to improve this visit?
nothing it was all excellent, informative, courteous, and caring
Nov 4, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Dr Rex Bryce is a wonderful Dr. he’s always kind warm friendly knowledgeable and positive.
Oct 31, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
His understanding and knowledge about my injury. Explaining all my options.
What could have been done to improve this visit?
Nothing...it was exceptional.
Oct 29, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
I think he has done an absolutely exceptional job with me. He explained things he’s attentive he answers all my questions. His staff has been always courteous, kind helpful it speaks to a great leadership. I think this doc is totally outstanding and we haven’t had something like this in a long time. I have recommended him numerous times and I’ve heard nothing but great things about this Dr out in the community when you’ve asked Other people, their opinions. He’s got me back walking again. And I thank him for that. I definitely will use him again if I have A need to.
What could have been done to improve this visit?
I don’t know that there’s anything that could have been done to improve. There’s been nothing missing in my care his staff make sure I have appointments for follow up. They’ve answered my calls and my questions and got back to me same day. They do a great job and so does he
Oct 28, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
So far so good
What could have been done to improve this visit?
Depends on the outcome of my surgery
Oct 28, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
The care I received was excellent and follow up consistentl.
Oct 28, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
They had great bed side manners and always made sure my answers were answered, and always called me back in a timely manner, Dr Henrichsen , Tyler and staff was wonderful, I would recommend them to anyone else that would need there services.
What could have been done to improve this visit?
All experience they did was wonderful , I did not have any bad experience with Dr Henrichsen or staff, they were friendly
Oct 27, 2026
My experience with Dr. Henricksen was awesome. I love him and so does my husband!!
Oct 27, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Dr. Henrichsen was caring and explained the procedure. I would not want any other Doctor operating on me!!
What could have been done to improve this visit?
Not a thing!!
Oct 24, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Very professional, knowledgeable, caring, and understanding. Finally found a place and Doctor that knows and how to fix the problem. Thank you
What could have been done to improve this visit?
Awesome experience no need to fix anything at this time.
Oct 24, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
recognizin' my injury --- arrangin'facilities to further treatment --- understandin' my concerns
What could have been done to improve this visit?
a medical miracle
Oct 22, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
I was very grateful for the knowledge of this provider and on providing understanding. Dr. Bryce made me feel heard and cared for.
What could have been done to improve this visit?
Not a thing.
Oct 21, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Excellent job Doc thank you for your help
What could have been done to improve this visit?
Nothing it was perfect
Oct 21, 2026
Jacob Henrichsen,MD
What could have been done to improve this visit?
I can’t think of anything. Everything was great
Oct 15, 2026
Jacob Henrichsen,MD
What could have been done to improve this visit?
Nothing, everything was good
Oct 14, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Everyone was extremely nice and helpful
Oct 10, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Dr. is extremely knowledgeable, compassionate, and understanding. Shows great care for his patience.
What could have been done to improve this visit?
Extremely satisfied with the Care I received
Oct 7, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
The friendly atmosphere
What could have been done to improve this visit?
Everything was satisfactory
Oct 4, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Everyone treated me like a person instead of a number
Oct 3, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
He listened to my request for no anesthesia for my procedure and followed through with it.
Oct 3, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
His explanation of what was wrong with my knee and what I could do.
Oct 1, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
It was explained I needed a specialist for best outcome
What could have been done to improve this visit?
I can’t think of anything
Sep 30, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Friendly knowledge
What could have been done to improve this visit?
He did very well no suggestion
Sep 30, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
They seems to want to get me help as soon as possible and they usually cut right to the chase about what to do.
What could have been done to improve this visit?
Maybe ask more questions.
Sep 28, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Fyi they didnt ask about my meds bc it was non applicable. He was so nice and understanding. Didnt treat me dumb or downplay my sympthoms. His nurses or techs were nice when taking mu xrays. Secretaries or admins very helpful and nice. I like that i wasnt left in the Dr.'s office for too long. I like puntuality. I understand running kate but it was refreshing. Will go back to him again if needed.
What could have been done to improve this visit?
Water bottles, cookies, hot towel...just kidding it was great. I dont know what rlse could be done that would make sense for the environment.
Sep 18, 2026
Rex D. Bryce, MD
What could have been done to improve this visit?
All good
Sep 17, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Dr Bryce has always been great in explaining what needs to be done to take care of the issue at hand. Very good at what he does
What could have been done to improve this visit?
Again very good at what he does
Sep 16, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Personable and informative
Sep 16, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
The entire experience I’ve had with Mt. Graham Orthopedic has been awesome and outstanding !! Will definitely refer and recommend to everyone
What could have been done to improve this visit?
Absolutely nothing !!
Sep 16, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Dr. Bryce always provides exceptional care and attention. He listens to my concerns and helped me understand my diagnosis.
Sep 12, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
He listened very well to my initial concerns. The surgery was a success and now the healing process.
What could have been done to improve this visit?
Tyler his Physicians Assistant is excellent to work with and follows up with any concerns. Great team....
Sep 3, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
He will see me prior to surgery!
What could have been done to improve this visit?
I should asked to see my hip x-ray.
Aug 30, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Everything was 100% perfect you listen to me he was very self-explanatory and everybody was respectful everybody took time with me especially when I call confused about my appointments the clerks are very very helpful and insists there's no problem bothering them you guys are the best in the business
What could have been done to improve this visit?
There is nothing to improve everything is all 100% good
Aug 26, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
He did the surgery I needed the morning after I saw him.
Aug 26, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
He remembered me from my first visit with him!
What could have been done to improve this visit?
Pretty smooth
Aug 26, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Excellent care and explanation of the procedure. After care was excellent at tbe hospital also.
What could have been done to improve this visit?
I was very impressed with the care the DR provided.
Aug 26, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Showing compassion and care.
Aug 22, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Every interaction with the drs and staff have been amazing. I never felt rushed or pressured and always felt like they listen to everything. This group in my opinion is one of the best I've been treated by
What could have been done to improve this visit?
Nothing they've bev awesome every time
Aug 19, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Everyone I’ve dealt with has been great
Aug 19, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Very personal and professional.
What could have been done to improve this visit?
No charge, everything went great.
Aug 17, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
The service and care provided was great. Dr. Bryce took time to make sure I understood what my needs would be in the future.
What could have been done to improve this visit?
This experience needed no improvement, it was perfect.
Aug 12, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
I appreciate him taking the time to explain what to expect and answering all of our questions. He seems genuinely concerned and enthusiastic about helping me out. I couldn’t ask for a better experience dealing with him and his office staff.
What could have been done to improve this visit?
I have no complaints whatsoever. They have all been great to work with
Aug 6, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Excellent followup care by Cole Bryce
Aug 5, 2026
Jacob Henrichsen,MD
What could have been done to improve this visit?
Absolutely nothing. It was an amazing visit
Aug 5, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
I appreciated the knowledge both Drs had about my condition and were so helpful in making sure I understood clearly too
What could have been done to improve this visit?
Everything was perfect
Aug 5, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
The entire staff in Dr. Bryce’s office are exceptionally professional and a pleasure to work with.
Aug 3, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Dr. Henrichsen’s PA and staff were the best. Highly recommend all of you.
What could have been done to improve this visit?
Nothing. Everything went smooth and I got excellent results from my surgery.
Aug 3, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Dr. Henrichsen, his assistant and all staff at Mount Graham Regional Medical Center provided excellent care and customer service. Appreciated the time taken to make sure I understood the diagnosis, prognosis and options.
Jul 26, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Dr is amazing.
What could have been done to improve this visit?
Nothing all is well