589 Ratings, 226 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment toward Mt. Graham Orthopaedics is strongly positive: patients repeatedly note attentive, compassionate doctors and professional, courteous staff. Many comments praise clear explanations, time spent with patients, and thorough follow-up after surgeries. Patients report successful procedures (hip replacements, hand surgery, ankle/arm fracture repairs) and prompt access to care when urgently needed. Scheduling and responsiveness are also highlighted. A few notes mention ongoing issues after surgery but still describe caring providers.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Aug 12, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
I appreciate him taking the time to explain what to expect and answering all of our questions. He seems genuinely concerned and enthusiastic about helping me out. I couldn’t ask for a better experience dealing with him and his office staff.
What could have been done to improve this visit?
I have no complaints whatsoever. They have all been great to work with
Aug 6, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Excellent followup care by Cole Bryce
Aug 5, 2026
Jacob Henrichsen,MD
What could have been done to improve this visit?
Absolutely nothing. It was an amazing visit
Aug 5, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
I appreciated the knowledge both Drs had about my condition and were so helpful in making sure I understood clearly too
What could have been done to improve this visit?
Everything was perfect
Aug 5, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
The entire staff in Dr. Bryce’s office are exceptionally professional and a pleasure to work with.
Aug 3, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Dr. Henrichsen’s PA and staff were the best. Highly recommend all of you.
What could have been done to improve this visit?
Nothing. Everything went smooth and I got excellent results from my surgery.
Aug 3, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Dr. Henrichsen, his assistant and all staff at Mount Graham Regional Medical Center provided excellent care and customer service. Appreciated the time taken to make sure I understood the diagnosis, prognosis and options.
Jul 26, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Dr is amazing.
What could have been done to improve this visit?
Nothing all is well
Jul 22, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Both Dr. Henrichsen and his PA, Travis [ ] worked very hard to make sure they were meeting my needs. It was important to them that they gave me the information and care I needed.
What could have been done to improve this visit?
Nothing. Both men were excellent.
Jul 22, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
I would like to recognize Dr. Bryce and His team at Mount Graham orthopedics for their professionalism and care during my procedure. Dr. Bryce executed this procedure with Great precision. My overall experience for this procedure is excellent . I would recommend Dr. Bryce and his team at Mt. Graham orthopedics for any procedure that they may need his expertise in. Job well done.
What could have been done to improve this visit?
My experience was excellent and I see no need for improvement.
Jul 22, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
He is very knowledgeable about my situation and gave me much information. He is a great Doctor.
What could have been done to improve this visit?
Nothing it was already good
Jul 22, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
I’m extremely pleased with my decision to go to this particular dr
What could have been done to improve this visit?
I’m pleased with the care I’ve received from this Dr.
Jul 22, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Cole is always gentle and very kind and totally the best ever. Always very respectful and helpful.
Jul 22, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
The overall care and expediency was great!
Jul 22, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Prompt response for treatment and professional.
Jul 17, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
He was always prompt, I wasn't left waiting. He always made me feel comfortable and that it was important that I understand what he was saying. He was always kind and courteous.
What could have been done to improve this visit?
I always felt comfortable and that it was important I understand everything. I feel very confident in his care.
Jul 14, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Nothing was outstanding; I found this consult to be satisfying.
What could have been done to improve this visit?
My experience was satisfying. Thank you.
Jul 8, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
The PA who saw me that day was he very prepared, informative and professional.
Jul 8, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
I was satisfied with the care but I didn't see the Dr. I saw hos PA but he was very good also.
What could have been done to improve this visit?
Nothing it was good.
Jul 8, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
He is comfortable with himself, it rubs off. Close to first time ever I felt comfortable with a doctor.
What could have been done to improve this visit?
Lived closer!
Jul 4, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Dr Henrichsen is an excellent doctor.
Jul 1, 2026
Jacob Henrichsen,MD
What could have been done to improve this visit?
Really good experience
Jul 1, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
E
What could have been done to improve this visit?
Nothing. Everything was awesome!
Jul 1, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
The kindness, empathy, and gentleness of everyone involved with my broken ankle.
What could have been done to improve this visit?
Nothing, I couldn't have asked for better care. This particular chapter in life is not done yet. But, I have full confidence in Dr. Bryce and his team.
Jun 28, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Always get to see dr quickly and everyone is so nice and helpful! Highly recommend Dr Henrichsen and his staff!
Jun 24, 2026
I don't want to go anywhere else but Mount Graham Hospital, they're good at what they do!
Jun 24, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
His confidence, his knowledge, his attention to my needs and ability. He is as good as it gets.
Jun 24, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Everyone smiles and very friendly
What could have been done to improve this visit?
Over all great
Jun 21, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Good listener and knowledgeable
Jun 19, 2026
Very satisfied.
Jun 17, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
On my first visit i was worried about my issues. Dr Bryce assured me of every detail and what was going on in my Joints, He also explained the surgery to detail, and what was going to be done. And he was absolutely right on all. The next issue I had he did the same, A very kind and knowledgeable Dr. I have recommended him quite a few times.
Jun 17, 2026
Rex D. Bryce, MD
What could have been done to improve this visit?
Everything is always great.
Jun 17, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
He's concerned and cares for any medical issues.
What could have been done to improve this visit?
He did excellent.
Jun 17, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Explain what was going on, what he is doing, and what the next steps are.
Jun 17, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
The overall friendliness of ALL the staff and providers. Made my visit enjoyable.
Jun 15, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Dr. Henrichsen took time to lesson and explained in a matter that was understandable. The staff were very friendly and helpful. I appreciated that my treatment was fast.
Jun 13, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
My whole experience from the time I entered the ER to the follow up. My care was excellent and timely..
What could have been done to improve this visit?
My experience was very good from the unit clerk to the nurses to the doctors to the surgeon. it was excellent.
Jun 13, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Great!
Jun 10, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Dr. Henrichsen and staff are always kind and concerned with my health. He takes time to listen to you and explain or answer your questions.
May 27, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Always open honest communication Straight forward
What could have been done to improve this visit?
Just more explanation of my limitations
May 23, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
The care received was literally outstanding! My family couldn’t have asked for better care and treatment that was provided. Thank you so much for caring that’s hard to get now a days.?
May 23, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Im going back for my 3rd issue, if he were bad, wouldnt i go elsewhere? My only problem was they didnt tell me they moved to a new office since my last surgery. I showed up at the old office.
What could have been done to improve this visit?
Ask me if ive been to the office at the current location. Maybe look and see where they were treated last a d see if it was the old office. Something to let me know its changed since ive been there.
May 21, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Everything was excellent and they were very knowledgeable about me and my condition. Only thing I can say is keep up the great work and thanks again for all you do.
What could have been done to improve this visit?
Absolutely nothing I can say I have had a very positive experience.
May 20, 2026
Dr. Hendrickson has been my orthopedic surgeon. The entire office has been very helpful explaining me through the process. I feel very lucky that he was the one to take care of me and operate on me. I’m very positive about the future knowing that his care is gonna get me back to square incredible experience as tragic as it was to have broken my leg very positive with his knowledge and skills to fix me correctly.
May 20, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
I had a bad motorcycle accident and broke my leg and had to have the emergency surgery. Dr. Hendrickson‘s office was amazing. Got me right in and explained everything that they were gonna do. I’ve been above and beyond answering my messages even through text message the receptionist have all been really great. This entire experience is horrible. Has been to have broken my leg in a motorcycle accident. They have made the experience incredible you know I had a lot of worrying doubt about was I ever gonna be able to ride again? Was they ever gonna be able to golf to dance with my daughter and I feel very confident that I will get myself back to 95 to 100% based off of Dr. Hendrickson‘s care and expertise in this matter can’t say anything but great things about the treatment I ever received throughout this process and would highly recommend him if anything like this has ever happened to a friend or a family member that he will definitely take care of them and get them back to square
What could have been done to improve this visit?
As of right now, I feel like this entire experience has been very positive with incredible care
May 13, 2026
Great bedside manner
May 13, 2026
Didn’t feel rushed. Took time to listen and understand the issue.
May 13, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
He cares
May 13, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
This Doctor is an asset to Mt Graham, he gives excellent care and is very knowledgeable, professional and easy to talk to about your medical issues. I would definitely recommend him to anyone needing care.
What could have been done to improve this visit?
Nothing I can think of because my experience was excellent.
May 6, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Excellent care and service. Very little wait time to be seen. Explained situation, choices to me very clearly. I highly recommend Mount Graham Orthopaedics.
What could have been done to improve this visit?
I had the best experience with this medical service. No changes needed.