540 Ratings, 210 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment toward Mt. Graham Orthopaedics is strongly positive: patients repeatedly note attentive, compassionate doctors and professional, courteous staff. Many comments praise clear explanations, time spent with patients, and thorough follow-up after surgeries. Patients report successful procedures (hip replacements, hand surgery, ankle/arm fracture repairs) and prompt access to care when urgently needed. Scheduling and responsiveness are also highlighted. A few notes mention ongoing issues after surgery but still describe caring providers.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 14, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Nothing was outstanding; I found this consult to be satisfying.
What could have been done to improve this visit?
My experience was satisfying. Thank you.
Jul 8, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
The PA who saw me that day was he very prepared, informative and professional.
Jul 8, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
I was satisfied with the care but I didn't see the Dr. I saw hos PA but he was very good also.
What could have been done to improve this visit?
Nothing it was good.
Jul 8, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
He is comfortable with himself, it rubs off. Close to first time ever I felt comfortable with a doctor.
What could have been done to improve this visit?
Lived closer!
Jul 4, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Dr Henrichsen is an excellent doctor.
Jul 1, 2026
Jacob Henrichsen,MD
What could have been done to improve this visit?
Really good experience
Jul 1, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
E
What could have been done to improve this visit?
Nothing. Everything was awesome!
Jul 1, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
The kindness, empathy, and gentleness of everyone involved with my broken ankle.
What could have been done to improve this visit?
Nothing, I couldn't have asked for better care. This particular chapter in life is not done yet. But, I have full confidence in Dr. Bryce and his team.
Jun 28, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Always get to see dr quickly and everyone is so nice and helpful! Highly recommend Dr Henrichsen and his staff!
Jun 24, 2026
I don't want to go anywhere else but Mount Graham Hospital, they're good at what they do!
Jun 24, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
His confidence, his knowledge, his attention to my needs and ability. He is as good as it gets.
Jun 24, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Everyone smiles and very friendly
What could have been done to improve this visit?
Over all great
Jun 21, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Good listener and knowledgeable
Jun 19, 2026
Very satisfied.
Jun 17, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
On my first visit i was worried about my issues. Dr Bryce assured me of every detail and what was going on in my Joints, He also explained the surgery to detail, and what was going to be done. And he was absolutely right on all. The next issue I had he did the same, A very kind and knowledgeable Dr. I have recommended him quite a few times.
Jun 17, 2026
Rex D. Bryce, MD
What could have been done to improve this visit?
Everything is always great.
Jun 17, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
He's concerned and cares for any medical issues.
What could have been done to improve this visit?
He did excellent.
Jun 17, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Explain what was going on, what he is doing, and what the next steps are.
Jun 17, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
The overall friendliness of ALL the staff and providers. Made my visit enjoyable.
Jun 15, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Dr. Henrichsen took time to lesson and explained in a matter that was understandable. The staff were very friendly and helpful. I appreciated that my treatment was fast.
Jun 13, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
My whole experience from the time I entered the ER to the follow up. My care was excellent and timely..
What could have been done to improve this visit?
My experience was very good from the unit clerk to the nurses to the doctors to the surgeon. it was excellent.
Jun 13, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Great!
Jun 10, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Dr. Henrichsen and staff are always kind and concerned with my health. He takes time to listen to you and explain or answer your questions.
May 27, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Always open honest communication Straight forward
What could have been done to improve this visit?
Just more explanation of my limitations
May 23, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
The care received was literally outstanding! My family couldn’t have asked for better care and treatment that was provided. Thank you so much for caring that’s hard to get now a days.?
May 23, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Im going back for my 3rd issue, if he were bad, wouldnt i go elsewhere? My only problem was they didnt tell me they moved to a new office since my last surgery. I showed up at the old office.
What could have been done to improve this visit?
Ask me if ive been to the office at the current location. Maybe look and see where they were treated last a d see if it was the old office. Something to let me know its changed since ive been there.
May 21, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Everything was excellent and they were very knowledgeable about me and my condition. Only thing I can say is keep up the great work and thanks again for all you do.
What could have been done to improve this visit?
Absolutely nothing I can say I have had a very positive experience.
May 20, 2026
Dr. Hendrickson has been my orthopedic surgeon. The entire office has been very helpful explaining me through the process. I feel very lucky that he was the one to take care of me and operate on me. I’m very positive about the future knowing that his care is gonna get me back to square incredible experience as tragic as it was to have broken my leg very positive with his knowledge and skills to fix me correctly.
May 20, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
I had a bad motorcycle accident and broke my leg and had to have the emergency surgery. Dr. Hendrickson‘s office was amazing. Got me right in and explained everything that they were gonna do. I’ve been above and beyond answering my messages even through text message the receptionist have all been really great. This entire experience is horrible. Has been to have broken my leg in a motorcycle accident. They have made the experience incredible you know I had a lot of worrying doubt about was I ever gonna be able to ride again? Was they ever gonna be able to golf to dance with my daughter and I feel very confident that I will get myself back to 95 to 100% based off of Dr. Hendrickson‘s care and expertise in this matter can’t say anything but great things about the treatment I ever received throughout this process and would highly recommend him if anything like this has ever happened to a friend or a family member that he will definitely take care of them and get them back to square
What could have been done to improve this visit?
As of right now, I feel like this entire experience has been very positive with incredible care
May 13, 2026
Great bedside manner
May 13, 2026
Didn’t feel rushed. Took time to listen and understand the issue.
May 13, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
He cares
May 13, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
This Doctor is an asset to Mt Graham, he gives excellent care and is very knowledgeable, professional and easy to talk to about your medical issues. I would definitely recommend him to anyone needing care.
What could have been done to improve this visit?
Nothing I can think of because my experience was excellent.
May 6, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Excellent care and service. Very little wait time to be seen. Explained situation, choices to me very clearly. I highly recommend Mount Graham Orthopaedics.
What could have been done to improve this visit?
I had the best experience with this medical service. No changes needed.
May 6, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
If I didn’t understand something Dr Bryce would dumb it down for me! Very attentive!
What could have been done to improve this visit?
Explain the pain meds better!
May 3, 2026
Dr Henricks, was very respectful, I had just lost my husband. He talked about my options. He was very personable. I really liked him.
May 2, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
He actually talk to you, took time to sit down and explain things to me. From the very first visit till the very last visit that I’ve had so far he has been an excellent provider would recommend him highly.
What could have been done to improve this visit?
Nothing I feel he did an exceptional job and so did his staff
May 2, 2026
Rex D. Bryce, MD
What could have been done to improve this visit?
Thanks
May 2, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
The professionalism and care provided in a way that I thought that I was was the only patient on planet earth that day
What could have been done to improve this visit?
Thank you
Apr 29, 2026
Awesome
Apr 29, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Very respectful, seems to be interested and want to help.
What could have been done to improve this visit?
He did all he said he could.
Apr 29, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Awesome
What could have been done to improve this visit?
Everything was awesome
Apr 25, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Clerks, aids
Apr 25, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Dr. Bryce was excellent at listening and we had seen another orthopedic that we felt not listened to. Also we missed a medical fact on the X-ray. Dr Bryce saw the anomaly in the x-ray and ordered the future MRI. Thank goodness we found a king and educated Orthopedic doctor!
Apr 22, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Dr Henrichsen assistant is the one who saw me. He was very thorough and extremely professional and offered very good options
Apr 22, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
I was well taken care of by all concerned
What could have been done to improve this visit?
Receptionist needs much more training in customer responses.
Apr 18, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
I’ve only seen Dr Henrichsen twice and both times he explained what to expect with the healing process and how to best handle the situation. Very happy with him and his staff.
What could have been done to improve this visit?
No complaints or suggestions. Everything was fine.
Apr 16, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
To me. I all the time I get the right answer
What could have been done to improve this visit?
I feel good when I go to see him
Apr 15, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Dr. Heinrichson is an amazing scent doctor and does amazing work. He gave me my life back where I was able to work again and has amazing bedside manner and has become a friend.
What could have been done to improve this visit?
Nothing he did amazing
Apr 15, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Just the recommendations of what needs to be done with my knee problems.
What could have been done to improve this visit?
The injection I got last visit could have worked a lot better.