430 Ratings, 179 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment toward Mt. Graham Orthopaedics is strongly positive: patients repeatedly note attentive, compassionate doctors and professional, courteous staff. Many comments praise clear explanations, time spent with patients, and thorough follow-up after surgeries. Patients report successful procedures (hip replacements, hand surgery, ankle/arm fracture repairs) and prompt access to care when urgently needed. Scheduling and responsiveness are also highlighted. A few notes mention ongoing issues after surgery but still describe caring providers.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 13, 2026
Mt. Graham Orthopaedics
Great bedside manner
May 13, 2026
Didn’t feel rushed. Took time to listen and understand the issue.
May 6, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Excellent care and service. Very little wait time to be seen. Explained situation, choices to me very clearly. I highly recommend Mount Graham Orthopaedics.
What could have been done to improve this visit?
I had the best experience with this medical service. No changes needed.
May 6, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
If I didn’t understand something Dr Bryce would dumb it down for me! Very attentive!
What could have been done to improve this visit?
Explain the pain meds better!
May 3, 2026
Dr Henricks, was very respectful, I had just lost my husband. He talked about my options. He was very personable. I really liked him.
May 2, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
He actually talk to you, took time to sit down and explain things to me. From the very first visit till the very last visit that I’ve had so far he has been an excellent provider would recommend him highly.
What could have been done to improve this visit?
Nothing I feel he did an exceptional job and so did his staff
May 2, 2026
Rex D. Bryce, MD
What could have been done to improve this visit?
Thanks
May 2, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
The professionalism and care provided in a way that I thought that I was was the only patient on planet earth that day
What could have been done to improve this visit?
Thank you
Apr 29, 2026
Awesome
Apr 29, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Very respectful, seems to be interested and want to help.
What could have been done to improve this visit?
He did all he said he could.
Apr 29, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Awesome
What could have been done to improve this visit?
Everything was awesome
Apr 25, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Clerks, aids
Apr 25, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Dr. Bryce was excellent at listening and we had seen another orthopedic that we felt not listened to. Also we missed a medical fact on the X-ray. Dr Bryce saw the anomaly in the x-ray and ordered the future MRI. Thank goodness we found a king and educated Orthopedic doctor!
Apr 22, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Dr Henrichsen assistant is the one who saw me. He was very thorough and extremely professional and offered very good options
Apr 22, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
I was well taken care of by all concerned
What could have been done to improve this visit?
Receptionist needs much more training in customer responses.
Apr 18, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
I’ve only seen Dr Henrichsen twice and both times he explained what to expect with the healing process and how to best handle the situation. Very happy with him and his staff.
What could have been done to improve this visit?
No complaints or suggestions. Everything was fine.
Apr 16, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
To me. I all the time I get the right answer
What could have been done to improve this visit?
I feel good when I go to see him
Apr 15, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Dr. Heinrichson is an amazing scent doctor and does amazing work. He gave me my life back where I was able to work again and has amazing bedside manner and has become a friend.
What could have been done to improve this visit?
Nothing he did amazing
Apr 15, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Just the recommendations of what needs to be done with my knee problems.
What could have been done to improve this visit?
The injection I got last visit could have worked a lot better.
Apr 15, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
His knowledge and showing he cares
What could have been done to improve this visit?
Nothing comes to mind
Apr 15, 2026
Jacob Henrichsen,MD
What could have been done to improve this visit?
Nothing. It is great
Apr 15, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
I broke my femur and he did emergency surgery and did a great job taking care of me and getting me fixed up.
What could have been done to improve this visit?
They all did great nothing to complain about
Apr 15, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Lindy was great. Even called me from home when I had urgent questions and issues with insurance claims for upcoming surgery. She went above and beyond contacting financial office and helping ensure this surgery was able to be done. She quickly submitted documents requesting peer to peer with my insurance and the dr to get an approval after a denial.
Apr 11, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
I had a good experience with Mt. Graham Orthopedics. Thank you.
Apr 11, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Dr explained the why my knee is bad. Very good at explaining what has caused my bad knee.
Apr 10, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
He is terrific, wonderful. His knowledge and skill amazing. The procedure was done sterile,site identified with ultrasound and the injection felt like a little nudge. The results..no pain in that knee joint.
What could have been done to improve this visit?
Zeeo
Apr 10, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
What was outstanding about my situation is that I was able to get an appointment with D.r Bryce and shortly afterwards we were in the operating room repairing my hand. I appreciate Dr.Bryce and everyone that helped during my surgery.
Apr 2, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
I feel Dr Rex is an excellent surgeon. I am honored to have him be my shoulder surgeon.
What could have been done to improve this visit?
Not much I can think of. It was all good!
Apr 1, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
He does great work
What could have been done to improve this visit?
Nothing to improve he does great at his job
Apr 1, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Everything and everyone outstanding!
What could have been done to improve this visit?
Can one really improve perfection?
Mar 19, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Always takes time to explain things
What could have been done to improve this visit?
Not a thing
Mar 18, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Everything was outstanding, from the kind and competent girl up front to the care of the Dr and his staff. I felt cared for, and I had confidence that I would get the best care available.
What could have been done to improve this visit?
There is nothing more
Mar 18, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Dr Henrichsen is a specialist that I’m seeing for my shoulder issue and not my regular Physician so it was hard to answer some of the questions because he is not the doctor that I see for a runny nose or my diabetes medication.
What could have been done to improve this visit?
Overall everything was excellent
Mar 18, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Everything was excellent
What could have been done to improve this visit?
Nothing they do a amazing job
Mar 18, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
The nurse working in you're office doing my x-ray was the absolute best i wasn't feeling to good going to another doctor's office and she was so kind . Wasn't discouraged about a new doctor's office anymore
What could have been done to improve this visit?
Only one visit. If u survey me again ill add to it
Mar 14, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Always seem caring.
What could have been done to improve this visit?
Was good.
Mar 9, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
I appreciate the Dr. Taking time to call me
Mar 5, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Dr Bryce is ALWAYS courteous and listens attentively. He addresses questions and concerns and explains risks/benefits of treatment options
Mar 4, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
The care and time Dr. Henrichsen took to look into the situation and to explain it was wonderful. You knew he really cared and wanted to make sure you understood everything
Mar 4, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
I was very pleased that I waited a short time to see the doctor. I also found Dr. Henrichsen to be friendly, knowledgeable, and helpful.
What could have been done to improve this visit?
In the world of miracles fixing my leg so it no longer hurt immediately.
Mar 4, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Dr Henrichsen is an excellent provider and a very caring doctor.
Mar 1, 2026
Jacob Henrichsen,MD
What could have been done to improve this visit?
Great visit
Feb 25, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Very kind and explained things well not in a big hurry
Feb 25, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
The whole experience so far has just been great! I went in to talk about my carpal tunnel and had surgery the next week. The whole experience has been great has put me at ease about my next surgery.
What could have been done to improve this visit?
Nothing it was all great.
Feb 25, 2026
Rex D. Bryce, MD
Was there anything Outstanding?
Time was taken and they wanted to solve the problem.
What could have been done to improve this visit?
They did great
Feb 21, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Very professional
What could have been done to improve this visit?
All good
Feb 21, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Dr. Henrichsen shows compassion and concern for you. He also takes his time and not in a hurry to move on to the next patient. He takes his time and answers your questions.
Feb 21, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
Always helpful and giving advice when needed.
What could have been done to improve this visit?
Always keep communication open.
Feb 18, 2026
Doctor Jacob Henrichsen an orthopedic surgeon is the greatest surgeon I have ever had he listens to your problems and explains what needs to be done. He is caring and honest. He doesn't sugar coat anything and gives you the different options of ways the problem can be treated. I trust him 100%. He truly cares about his patients. He is the best and so knowledgeable. He goes above and beyond.
Feb 18, 2026
Jacob Henrichsen,MD
Was there anything Outstanding?
He listens to how I'm feeling and the problems I'm having and takes the time to explain what is going on and how to treat the problem and not just brush it off as some doctors do. He is the Best surgeon I have ever had. I totally trust him and recommend him.
What could have been done to improve this visit?
Nothing he is the greatest Surgeon I have ever had and I have had many.