Miguel Franco, PhD

Psychology

Baptist Behavioral Health - Tapestry Park

4844 Deer Lake Drive West, Suite 101

Jacksonville, FL 32246 Directions

904.376.3800

www.baptistjax.com

4.9 out of 5

94 verified ratings

94 Ratings, 48 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 24, 2025
I think the world would be a better place, if everyone had therapy once a month, pedicure and a massage. I am amazed at the healthy changes that have come out of therapy, I really like my therapist. And the staff called immediately after my appointment to get another one scheduled. I appreciate the timeliness.

Jan 17, 2025
Dr. Franco is an exceptional provider who always takes time to realign with me, based on events since our last session. He is a great listener. He always tailors are sessions to address relevant issues and provides invaluable insight. I cannot recommend him enough.

Jan 15, 2025
I feel Dr. Franco's concern for me is legitimate. His analysis and instructions for how to handle my issues have been greatly helpful. His personality is exceptional at quickly creating an atmosphere of trust and continually building upon that.

Sep 8, 2024
helps and great resources

Jul 23, 2024
The virtual platform is intuitive and easy to access. Anytime I call staff to schedule/reschedule an appointment they are professional and efficient. I see Dr. Franco, who has had a wonderful impact on my life in many ways. He clearly cares about his patients and has a vast amount of knowledge he explains/shares in a way that makes it easy to understand and implement. Thank you.

Jul 23, 2024
Provider focused on and provided great insight re my concerns, practical advice and encouragement.

Jul 5, 2024
My therapist gets me, and gets straight to the point! I look forward to discovering opportunities for growth.

Jun 20, 2024
Dr Franco is top notch. We sincerely value our relationship with him and greatly value his expertise. Staff is very kind and curtious. Always accommodating. Thank you!

Jun 11, 2024
Provider shows genuine care compassion and concern.

May 7, 2024
I feel that my doctor, Miguel Franco, is dedicated to my best interest. And that he possesses the experience and tools to help accomplish my best care.

Mar 28, 2024
You guys are very good with calling me to schedule future therapy sessions for my boy! Thank you so much!

Mar 21, 2024
The provider!

Mar 14, 2024
Dr. Franco is amazing. He has tremendous empathy and insight/perspective. I'm so grateful for him.

Mar 3, 2024
Scheduling,in person visit

Nov 16, 2023
top professional staff

Nov 2, 2023
Establish trust and discuss goals and treatment plan

Sep 27, 2023
Dr Franco's approach

Sep 7, 2023
Organized, caring staff and environment

Aug 31, 2023
Caring professional doctors and staff.

Aug 24, 2023
Amazing

Aug 19, 2023
Dr Franco is very inspiring,uplifting and very professional

Jul 29, 2023
Dr Franco is a caring and effective professional. I don't know what I would do without him.

Jul 18, 2023
The provider! Dr. M Franco is courteous, prompt, collaborative and gives hope.

Jun 21, 2023
Dr. Miguel Franco is AMAZING!

Jul 16, 2022
Being able to break the the narcissist hold that has caused so much pain emotionally and physically. Thank you Dr Franco. I appreciate you and what your therapy has done for me. Much respect to you.

Jul 14, 2022
I can always get through to the scheduling line and get my appointments made and questions answered. Dr. Miguel Franco is my guy! I love the attentiveness and strategies he teaches. Much of the time I don't even have to say it first and he knows exactly what to say to help me get through my situations. Baptist Health is my place for all of my healthcare needs!

Jul 14, 2022
It was easy to make an appointment with Dr. Franco. I was sent telehealth information prior to the appointment which eased my concern over proper communication. I am very satisfied with the schedulers, who have offered me assistance in case there's any miscommunication. If I remember the name of those I've talked to I would certainly recommend them for some type of award that they deserve.Dr. Franco has helped me tremendously and I would not hesitate to recommend him or Baptist behavioral Health to anyone I know.

Jun 25, 2022
Dr. Franco is the best, have recommended him countless times and he has definitely piece things together.

Jun 24, 2022
I think Dr Franco has helped and taught me a lot. He is helping me prevent burn out at a critical time in nursing. If I had a suggestion, it would be to get him giving some classes to nurses as well as Admin to help us all through this trying time...

Jun 16, 2022
Dr. Franco has been the best counselor/ psychologist I have ever met. Easy scheduling.

Jun 8, 2022
Getting an initial appointment was easy. The office make sure I had access to Zoom and walk me through the initial process to initiate the meeting. Dr. Franco is fantastic!

Jun 2, 2022
Being able to say how I feel without judgement and feeling I'm understood even when I'm not seeing the whole picture. I want to say I've come so far in my therapy in good way and I'm truly thankful.

May 6, 2022
Office staff is pleasant and efficient. Dr. Franco and I have established a relationship that has helped me tremendously. He both advises and challenges me to help put things in perspective.

Apr 27, 2022
Being able to handle the hurdles that comes along in my life. You are appreciated Dr Franco. Thank you.

Apr 25, 2022
Very professional and accommodating

Apr 25, 2022
Great experience overall. Have had multiple visits and learn more each time.

Mar 21, 2022
Make an appointments are easy. Dr. Franco is excellent

Mar 20, 2022
I am happy with Baptist Behavioral

Mar 20, 2022
Thank you Dr Franco for helping me to better understand my Dr's Also thank you for being a great Therapist. It's nice to have my feet back on the ground ''??.

Mar 16, 2022
Very professional and caring

Mar 1, 2022
Great experience

Feb 19, 2022
I'm so happy with my Therapy and Therapist Dr Franco. I have made great progress, also I would like to Thank Baptist for taking great care of me.

Feb 14, 2022
Dr. Franco is great we have been meeting for some time now.

Feb 14, 2022
.uDr Franco is very insightful and so easy to talk to. His MA Charmaine is very professional and very helpful

Jan 22, 2022
I enjoy Dr Franco. He is easy to talk with and has been very helpful to me. He gives me time to talk about current things in my life as well as doing some teaching with me.

Jan 19, 2022
Dr Franco is excellent and has done an amazing job with our son.

Jan 12, 2022
The compassion and understanding myself. Thank you Dr Franco.

Jan 7, 2022
Dr Franco was extremely outgoing and friendly and very insightful into my issue.