Memory Care Program: Midland
4100 Campus Ridge Drive
Midland, MI 48640 Directions
4.8 out of 5
333 verified ratings
333 Ratings, 215 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall feedback for the Memory Care Program: Midland is strongly positive. Patients consistently praise compassionate, knowledgeable, and thorough dementia/memory-focused care, with many highlighting clear explanations, attentive listening, and personalized treatment plans. Staff and nurses are frequently noted as kind, professional, and supportive. A few comments mention delays scheduling appointments and one report of unmet post-discharge equipment/home health follow-up. Caregivers appreciate guidance about vascular dementia and practical resources.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 4, 2026
Ishani Ali, M.D.
What would you tell family and friends about your experience with this provider?
Dr Ali was very caring and had a very positive attitude. She answered my questions and reassured me that my memory problems are normal for a person my age. She gave me a sheet of things to do to help with memory loss and I will follow them.
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
Dr Ali is amazing. She listens to both the patient and the patient's care giver. She helps the patient achieve goals by breaking it into smaller "chunks." I adore her.
Mar 3, 2026
What would you tell family and friends about your experience with this provider?
I felt quite comfortable with the doctor and felt that she asked good questions, listened carefully, and offered insights and “new to me” information that was informative, illustrative, and on-topic for my present needs and concerns. I am looking forward to working with her if/as/when I need more or different help with cognitive and memory issues.
Feb 27, 2026
What would you tell family and friends about your experience with this provider?
I would recommend Dr Ali and Shannon to anyone who is in need of memory care. They take their time, they answer all questions and they are very compassionate.
Feb 26, 2026
Very easy to talk to, pleasant.
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Excellet
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
Doctor and staff were very professional and kind
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Friendly, trustworthy and competent.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
The whole staff was excellent.
Feb 12, 2026
What would you tell family and friends about your experience with this provider?
Very Pleased. Dr. Ali makes us feel very welcome and she truely is trying to help me to solve my problems.
Feb 11, 2026
What would you tell family and friends about your experience with this provider?
Great provider
Feb 9, 2026
What would you tell family and friends about your experience with this provider?
It was great ! She helped me . Everyone was kind ! I was nervous to go ! But it was a great appointment !
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
She was knowledgeable, cheerful, sensitive to [NAME], & respectful I would recommend her.
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
I would recommend Dr Ali to others.
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
She was AWESOME! Wonderful at helping me understand everything, I would recommend her to anyone who needs her kind of medical expertise . So patient and kind. Put me at ease immediately. Can't say enough good about her. Looking forward to my 10 month appointment. Thank you Dr. Ali!!
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
Dr. Ali was informed and honest answering all my questions and the questions my sister asked also. She made me feel comfortable and very thorough in her evaluation of me. She spent a lot of time evaluating me and giving me options.
Feb 5, 2026
Doctor was very helpful ! Highly recommend!
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Excellent! Very Good! I Recommend this Doctor!
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Dr. Ali is fantastic, thorough, empathic, and a very clear communicator. I just wish it hadn't taken several months to get in to see her.
Feb 4, 2026
What would you tell family and friends about your experience with this provider?
Dr Ali listened intently to my issues before offering any opinion. That gave me great confidence in her care
Feb 3, 2026
What would you tell family and friends about your experience with this provider?
Dr Ali is very interested and on task in reference to my memory health and well-being. Very focused on the client (me) and concerned about my well-being. I would recommend her to anyone.
Jan 30, 2026
What would you tell family and friends about your experience with this provider?
They were all very polite and professionalto me.
Jan 29, 2026
Dr. Ali is a very pleasant and caring person with an interesting personal history.
Jan 29, 2026
What would you tell family and friends about your experience with this provider?
Dr. Ali was very helpful and informative
Jan 29, 2026
What would you tell family and friends about your experience with this provider?
Dr Ali is very kind and compassionate. She is knowledgeable and explains things carefully.
Jan 29, 2026
What would you tell family and friends about your experience with this provider?
Dr. Ali is very pleasant to interact with as is her office professionals. The memory tests that she Dr. Ali does yearly seem relatively mundane. I generally remember the questions that she asks from year to year. The only medication that she has prescribed is "Donepezil HCl". I take Donepezil daily as prescribed. I'm not sure that it does any good but I take it anyway.
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Very satisfactory
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
She knows her stuff and is very thorough and personalizes it.
Jan 24, 2026
What would you tell family and friends about your experience with this provider?
I felt it was worthwhile going. I felt respected and listened to, She gave me wonderful feedback that I really needed to hear. She even gave me leads on where to go for getting further help.
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
She was very caring and understanding person and good listener.
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
I have already recommended her to some friends of ours, and I’ve told everyone how excellent the care was that we received their
Jan 20, 2026
What would you tell family and friends about your experience with this provider?
Helpful and willing to assist with what is needed and finding the correct “answer to my problem!
Jan 16, 2026
Very nice person. Highly recommend her to others. She was so helpful
Jan 16, 2026
What would you tell family and friends about your experience with this provider?
It was a pleasure to meet Dr. Ali. She showed respect and compassion to my husband and me.
Jan 16, 2026
What would you tell family and friends about your experience with this provider?
She is awesome
Jan 16, 2026
What would you tell family and friends about your experience with this provider?
I enjoyed my visit w Dr Ali. She was friendly, very reassuring, knowledge and answered all our questions w clarity. Best thing is, she chuckled when [NAME] & I were kidding with each other as we frequently do. She made me feel better about my forgetfulness.
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
Suzanne was very understanding and knowledgeable. Her expertise in her subject area was obvious. I enjoyed working with her!
Jan 13, 2026
What would you tell family and friends about your experience with this provider?
Excellent place to go
Jan 10, 2026
What would you tell family and friends about your experience with this provider?
Two thumbs up!
Jan 9, 2026
What would you tell family and friends about your experience with this provider?
My wife and I felt very positive about our meeting! My provider was quite caring, friendly, understanding, and knowledgeable. We felt very comfortable during our visit, and were welcomed to return as needed. My Dr was exceptionally supportive and helpful throughout our meeting. I would highly recommend Dr Ali!
Jan 8, 2026
What would you tell family and friends about your experience with this provider?
Very pleased with staff and doctor.
Jan 7, 2026
What would you tell family and friends about your experience with this provider?
She is the best!!
Jan 2, 2026
What would you tell family and friends about your experience with this provider?
Great lady
Jan 1, 2026
What would you tell family and friends about your experience with this provider?
Very caring, respectful & patient.
Jan 1, 2026
What would you tell family and friends about your experience with this provider?
Dr Ali listens and explains the progress of vascular dementia & have much info to me, the caregiver.
Jan 1, 2026
What would you tell family and friends about your experience with this provider?
Very friendly. Explains things well.
Dec 25, 2025
What would you tell family and friends about your experience with this provider?
I may have saw her 1 time in the facility. I have been home 6 days I do not have the equipment I was promised 7 days ago. Nobody has contacted me with therapy or home health care.Overall experience, poor.
Dec 19, 2025
Dec 19, 2025
What would you tell family and friends about your experience with this provider?
Very nice disposition and laughs often
Dec 19, 2025
What would you tell family and friends about your experience with this provider?
Excellent