Memory Care Program: Midland

4100 Campus Ridge Drive

Midland, MI 48640 Directions

(989) 488-5007

4.8 out of 5

330 verified ratings

330 Ratings, 219 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Overall feedback for the Memory Care Program: Midland is strongly positive. Patients consistently praise compassionate, knowledgeable, and thorough dementia/memory-focused care, with many highlighting clear explanations, attentive listening, and personalized treatment plans. Staff and nurses are frequently noted as kind, professional, and supportive. A few comments mention delays scheduling appointments and one report of unmet post-discharge equipment/home health follow-up. Caregivers appreciate guidance about vascular dementia and practical resources.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

May 2, 2026
What would you tell family and friends about your experience with this provider?
Very caring and answered all questions!

May 2, 2026
What would you tell family and friends about your experience with this provider?
Very special

May 1, 2026
What would you tell family and friends about your experience with this provider?
Dr Ali is that rare combination of compassion and competence. She knows her field of practice very well and passes that information on to her patients. In the process of doing this, I got the distinct notion that she really does care about my outcomes. The front office staff is both efficient and friendly, another rare combination. I’m grateful for the privilege of being treated by this excellent team.

Apr 30, 2026
What would you tell family and friends about your experience with this provider?
Experience with Dr. Ali is exceptional.

Apr 30, 2026
What would you tell family and friends about your experience with this provider?
Very nice and helpful....

Apr 29, 2026
What would you tell family and friends about your experience with this provider?
Professional and exceptional service

Apr 25, 2026
What would you tell family and friends about your experience with this provider?
I would definitely recommend!

Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Dr Ali has been very supportive of my mother and our family during the diagnosis and treatment of Mom’s dementia. She has been very supportive and helpful with many of the challenging life issues (POAs, driving advice, etc). She is prompt with communicating results even calling during off hours. We appreciate you, Dr Ali!

Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Dr Ali is a delight and very helpful and concerned about her patient’s well being

Apr 23, 2026
What would you tell family and friends about your experience with this provider?
She good

Apr 22, 2026
What would you tell family and friends about your experience with this provider?
Excellent staff and Dr.

Apr 22, 2026
What would you tell family and friends about your experience with this provider?
excellent attention for patient. total understanding of the condition and deplomacy when patient is agitated.

Apr 18, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable, kind and personable

Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Dr Ali is caring, knowledgeable and very respectful of my mother who has Alzheimer’s. My sister and I are always with my mom when she has an appt. She not only puts my mom at ease but also us.

Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Top shelf.

Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Very kind, understanding, a good listener and always explains everything so well.

Apr 15, 2026
What would you tell family and friends about your experience with this provider?
She gave tests to check memory, she was very polite, she would repeat If I needed it

Apr 11, 2026
What would you tell family and friends about your experience with this provider?
Great

Apr 9, 2026
What would you tell family and friends about your experience with this provider?
Dr. Ali and her staff are very friendly and professional.

Apr 2, 2026
What would you tell family and friends about your experience with this provider?
Very impressed with staff and Dr Ali. Felt liked they Really cared

Apr 1, 2026
What would you tell family and friends about your experience with this provider?
A++++ 5 Stars job!!!!!!!!!!!!!! :-)

Mar 27, 2026
What would you tell family and friends about your experience with this provider?
Very comfortable with Dr Ali, explanations and answering questions. Would recommend her care to those in need.

Mar 27, 2026
What would you tell family and friends about your experience with this provider?
Yes k knows her profression.

Mar 27, 2026
What would you tell family and friends about your experience with this provider?
Very informative

Mar 21, 2026
What would you tell family and friends about your experience with this provider?
Great Doctor and staff.

Mar 19, 2026
What would you tell family and friends about your experience with this provider?
Compassionate extremely knowledgeable asked questions of Myself and family explained things Clearly thourouly Provided goals to help me moving forward. Brilliant dedicated soulful .....

Mar 16, 2026
What would you tell family and friends about your experience with this provider?
Excellent care

Mar 16, 2026
What would you tell family and friends about your experience with this provider?
Liked the doctor!!

Mar 13, 2026
What would you tell family and friends about your experience with this provider?
First visit was great.

Mar 11, 2026
What would you tell family and friends about your experience with this provider?
She is very good but leaves in two weeks

Mar 4, 2026
What would you tell family and friends about your experience with this provider?
Dr Ali was very caring and had a very positive attitude. She answered my questions and reassured me that my memory problems are normal for a person my age. She gave me a sheet of things to do to help with memory loss and I will follow them.

Mar 4, 2026
What would you tell family and friends about your experience with this provider?
Dr Ali is amazing. She listens to both the patient and the patient's care giver. She helps the patient achieve goals by breaking it into smaller "chunks." I adore her.

Mar 3, 2026
What would you tell family and friends about your experience with this provider?
I felt quite comfortable with the doctor and felt that she asked good questions, listened carefully, and offered insights and “new to me” information that was informative, illustrative, and on-topic for my present needs and concerns. I am looking forward to working with her if/as/when I need more or different help with cognitive and memory issues.

Feb 27, 2026
What would you tell family and friends about your experience with this provider?
I would recommend Dr Ali and Shannon to anyone who is in need of memory care. They take their time, they answer all questions and they are very compassionate.

Feb 26, 2026
Very easy to talk to, pleasant.

Feb 25, 2026
What would you tell family and friends about your experience with this provider?
Excellet

Feb 19, 2026
What would you tell family and friends about your experience with this provider?
Doctor and staff were very professional and kind

Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Friendly, trustworthy and competent.

Feb 13, 2026
What would you tell family and friends about your experience with this provider?
The whole staff was excellent.

Feb 12, 2026
What would you tell family and friends about your experience with this provider?
Very Pleased. Dr. Ali makes us feel very welcome and she truely is trying to help me to solve my problems.

Feb 11, 2026
What would you tell family and friends about your experience with this provider?
Great provider

Feb 9, 2026
What would you tell family and friends about your experience with this provider?
It was great ! She helped me . Everyone was kind ! I was nervous to go ! But it was a great appointment !

Feb 7, 2026
What would you tell family and friends about your experience with this provider?
She was knowledgeable, cheerful, sensitive to [NAME], & respectful I would recommend her.

Feb 7, 2026
What would you tell family and friends about your experience with this provider?
I would recommend Dr Ali to others.

Feb 7, 2026
What would you tell family and friends about your experience with this provider?
She was AWESOME! Wonderful at helping me understand everything, I would recommend her to anyone who needs her kind of medical expertise . So patient and kind. Put me at ease immediately. Can't say enough good about her. Looking forward to my 10 month appointment. Thank you Dr. Ali!!

Feb 7, 2026
What would you tell family and friends about your experience with this provider?
Dr. Ali was informed and honest answering all my questions and the questions my sister asked also. She made me feel comfortable and very thorough in her evaluation of me. She spent a lot of time evaluating me and giving me options.

Feb 5, 2026
Doctor was very helpful ! Highly recommend!

Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Excellent! Very Good! I Recommend this Doctor!

Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Dr. Ali is fantastic, thorough, empathic, and a very clear communicator. I just wish it hadn't taken several months to get in to see her.

Feb 4, 2026
What would you tell family and friends about your experience with this provider?
Dr Ali listened intently to my issues before offering any opinion. That gave me great confidence in her care