292 Ratings, 92 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 16, 2026
Excellent physician
Oct 9, 2026
Listens, takes time with patient
Oct 3, 2026
I hold Dr. Rich in high regard. He is an excellent physician.
Sep 25, 2026
very caring about my health and well being
Sep 23, 2026
I had an informative visit
Sep 21, 2026
Helping me to stay healthy and follows thru on all my referrals. listens to my concerns and
seems to know what is going to help me.
Sep 17, 2026
Dr. Rich was very friendly and really listened to my concerns.
Sep 11, 2026
He is a good doctor.
Sep 10, 2026
I was very satisfied with my visit. He seemed very knowledgeable.
Sep 9, 2026
He never makes me feel rushed, he listens, he gives options and answers all my questions.
Sep 4, 2026
Wonderful medical professional.
Sep 3, 2026
Dr Rich is great primary doctor and really took the time to listen to me which I really needed yesterday
Sep 1, 2026
positive personality
Aug 28, 2026
Very professional and explains everything clearly.
Aug 27, 2026
Dr. Rich knows my history and I am comfortable with him making decisions
Aug 25, 2026
Dr. Rich was friendly and answered all my questions about my medications and tests he wanted to have and why.
Aug 25, 2026
He's a fabulous listener and excellent physician providing us options for geriatric palliative care
Jul 24, 2026
Dr. Rich seems to truly care about patients. He listens and explains things very well.
Jul 22, 2026
I enjoy coming in to see him. He listens with care, explains where I understand. A great Dr.
Jul 16, 2026
I really like Dr. Rich. He is very kind and compassionate. He listens, and he obviously refamiliarized himself about me before entering the exam room.
Jul 14, 2026
Dr. Rich is a wonderful doctor! He listens and interacts with me directly. He is not distracted when he is with me. He is extremely knowledgeable kind and explains things very well. I have recommended him to friends and family who are also quite pleased with him. I think he is an excellent doctor!
Jul 10, 2026
Discussed in understandable terms.
Jul 9, 2026
Always positive
Jul 3, 2026
Very pleased to have Doctor Rich in my team
Jul 1, 2026
Easy to get along with and listens to your issues
Jun 24, 2026
As already stated, his advice is useful and practical. He listens and does not make you feel rushed.
Jun 19, 2026
Listens
Jun 17, 2026
It was a good experience
Jun 11, 2026
I look forward to seeing Dr. Rich because I believe he truly cares about my health. My husband was very impressed with Dr. Rich as well.
Jun 7, 2026
Consistent and caring in assessment and decision making. Explains care thoroughly
Jun 3, 2026
Great doctor
Jun 3, 2026
Excellent doctor, I can't say enought good things about him!
May 29, 2026
Good bedside manor. Sincere interest in my health. Took the time to explain things to me in language I understood.
May 20, 2026
wonderful doctor and staff
May 20, 2026
He always listens and tells me what he thinks
May 20, 2026
I haven't been seeing Dr. Rich for very long but I really like him and feel very comfortable with him.
May 14, 2026
very friendly and listen to you and ask questions concerning your health.
May 12, 2026
He has Been Excellent in Care & Outstanding in Every Area , He & Those working there are a Plus to SSM
May 12, 2026
Dr Rich is great!
May 6, 2026
Max Rich is very professional and friendly, easy to talk to.
May 5, 2026
Dr. Rich listens during appointments. And responds to messages through MyChart too.
May 1, 2026
I couldn’t ask for better care. This guy is on his game, he truly knows his stuff and genuinely cares about his patients. I love this place I feel very well taken care of
May 1, 2026
Did not make any suggestions re the problems I presented since I had told him I lost confidence in doctors. Only saw Dr Rich @ annual required visit.
Apr 28, 2026
He was professional and paid the best attention to me.
Apr 24, 2026
Good visit
Apr 21, 2026
In my opinion Dr. Rich is the best Dr. at this office in a long time. He is very thorough explaining things.
Apr 21, 2026
Please read my opening comments…I believe I covered this adequately there
Apr 15, 2026
He is an amazing Doctor!
Apr 8, 2026
He's always been able to get me to the point where he understands.
Apr 5, 2026
He was professional and respectful to me.