Max H Rich, MD

Family Medicine

www.getcare.ssmhealth.com

4.8 out of 5

272 verified ratings

272 Ratings, 79 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 29, 2026
Good bedside manor. Sincere interest in my health. Took the time to explain things to me in language I understood.

May 20, 2026
wonderful doctor and staff

May 20, 2026
He always listens and tells me what he thinks

May 20, 2026
I haven't been seeing Dr. Rich for very long but I really like him and feel very comfortable with him.

May 14, 2026
very friendly and listen to you and ask questions concerning your health.

May 12, 2026
He has Been Excellent in Care & Outstanding in Every Area , He & Those working there are a Plus to SSM

May 12, 2026
Dr Rich is great!

May 6, 2026
Max Rich is very professional and friendly, easy to talk to.

May 5, 2026
Dr. Rich listens during appointments. And responds to messages through MyChart too.

May 1, 2026
I couldn’t ask for better care. This guy is on his game, he truly knows his stuff and genuinely cares about his patients. I love this place I feel very well taken care of

May 1, 2026
Did not make any suggestions re the problems I presented since I had told him I lost confidence in doctors. Only saw Dr Rich @ annual required visit.

Apr 28, 2026
He was professional and paid the best attention to me.

Apr 24, 2026
Good visit

Apr 21, 2026
In my opinion Dr. Rich is the best Dr. at this office in a long time. He is very thorough explaining things.

Apr 21, 2026
Please read my opening comments…I believe I covered this adequately there

Apr 15, 2026
He is an amazing Doctor!

Apr 8, 2026
He's always been able to get me to the point where he understands.

Apr 5, 2026
He was professional and respectful to me.

Apr 5, 2026
Super Doc!

Apr 1, 2026
Expresses care and is informed about my health. Personal, good eye contact and willing to ask questions for my needs.

Mar 28, 2026
Dr. Rich continues to be a caring, thoughtful and knowledgeable provider.

Mar 17, 2026
A caring doctor who provides excellent service

Mar 14, 2026
I came home from college for spring break and during that time became sick. The reservation staff, office staff and everyone on Dr Rich’s team worked together to arrange an unscheduled visit for me and went above and beyond what I expected to provide care for me. I have only been a patient of Dr Rich for a little over a year and each experience I have had with the Ronnie Plaza Clinic has been exceptional. I am so grateful for their kindnesses and the quality care that I receive from everyone on staff.

Mar 11, 2026
He be is a great human, and a nice doctor too also on top of that. knowledgeable friendly passionate about medical care and his patients.

Mar 10, 2026
Dr. Rich answered all my questions and is a good listener.

Feb 25, 2026
He listens & answers my questions.

Feb 22, 2026
He listens.

Feb 22, 2026
Easy parking and no steps! Great location of the office

Feb 20, 2026
Dr. Rich is very young, knowledgeable, and easy to understand. I’m very comfortable seeing him.

Feb 12, 2026
Thorough

Feb 11, 2026
Knowledgeable and easy to talk to

Feb 10, 2026
He is very professional 👏 helpful and friendly. God bless you Dr. Rich

Feb 6, 2026
Very comfortable and easy to talk to

Feb 4, 2026
Dr Rich and his staff are terrific!!

Feb 4, 2026
I believe Dr. Rich genuinely cares about my wellbeing. He is a kind and compassionate person.

Jan 16, 2026
Doctor Rich has been very caring and informative. Answers questions when asked. Repeatedly asks if there is any additional questions or concerns he can assist with.

Jan 15, 2026
Awsome Dr.

Jan 14, 2026
Great experience

Jan 9, 2026
Dr. Rich also creates a very transparent and open environment when it comes to treatment decisions. We have honest discussions about my medications, including carefully considering adjustments only when necessary and exploring other options first. I truly appreciate being included in the decision-making process and never feeling pressured. It reinforces the trust I have in his care and expertise.

Jan 7, 2026
Good guy

Jan 6, 2026
He explains for me to understand

Jan 6, 2026
He and his staff care about my health.

Dec 28, 2025
He is just a awesome Dr that takes the time to listen.to my concerns.

Dec 24, 2025
He is a great Dr he listens to my concerns

Dec 21, 2025
Experienced doc, provides feedback and answers questions. Cooler than the other side of the pillow.

Dec 21, 2025
So glad to find a caring Primary care doctor!

Dec 9, 2025
Very knowledgeable and attentive

Dec 3, 2025
Dr. Rich is great. He asks a lot of questions and genuinely seems to care about patients.

Dec 3, 2025
We liked his manner and his professionalism. We enjoyed our visit.

Nov 25, 2025
He was concerned about my well being.