Mary Melville, PA-C
Physician Assistant
Baptist Primary Care
10601 San Jose Blvd, Suite 1401
Jacksonville, FL 32257 Directions
4.7 out of 5
642 verified ratings
1 Location
642 Ratings, 313 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 17, 2025
Always friendly… professional… and caring!
May 15, 2025
Clean, efficient and very short wait times.
May 15, 2025
It’s new!
May 12, 2025
Way closer to my house than the other Baptist location. The nicest staff!!!!!! They actually smile. Everyone was happy or positive at least. In the other office the lady that walked me to the exam room walked way ahead of me even when I told her I was having mild balance issues. (This wasn't a one off she did it every time - I'm not a slow elderly walker or something) She'd take my vitals and some questions and hike it out of there. She seemed over it and so did the front desk. Sorry to compare, but this office knocked my low expectation bar out of the park.
May 12, 2025
Staff are always pleasant and knowledgeable
May 8, 2025
Convenient and staff is very friendly, have been w practice over20 years
May 7, 2025
Friend friendly and knowledgeable staff
May 5, 2025
The entire staff is very friendly and professional.
May 4, 2025
The care I receive
May 1, 2025
Everything
May 1, 2025
Customer service is great, convenience of lab in same building, nice open area in waiting room and inside for exam rooms.
Apr 29, 2025
Everything seems to be working well
Apr 28, 2025
THE ENTIRE STAFF IS ALWAYS FRIENDLY AND PROFESSIONAL. ENJOY MY VISITS AND THE ONE ON ONE WITH MY PA AND DR AND THE CONVERSATIONS.
Apr 26, 2025
The staff.
Apr 24, 2025
Courtesy and professionalism of the office staff.
Apr 24, 2025
Efficient, staff, reasonable wait.
Apr 18, 2025
The new offices are welcoming, open, clean and just nice! Always love seeing ,Ms Melville and her very sweet nurse!
Apr 17, 2025
Kind staff
Apr 17, 2025
Every thing
Apr 17, 2025
Everything was super efficient and the staff was knowledgeable and friendly.
Apr 17, 2025
Friendly staff, nice new building, convenient
Apr 14, 2025
I have been a patient with this practice for 30 years and everyone displays excellent customer service from the front desk to checkout. This new office is beyond beautiful! My recent experience was amazing. I saw Ms Melville, my nurse practitioner and as always she is so easy to talk to and professional. My appointment ran on time, had my labs done 5 minutes later, sent for a CT scan a couple hours later at Baptist South and done with everything with an hour to spare before having to go to work. These people are the best!
Apr 13, 2025
I love the new location and I love my doctor and the est of the staff GREAT
Apr 13, 2025
Efficient, very friendly, and welcoming.
Apr 13, 2025
Great customer service. The Doctor's are knowledgeable as well
Apr 9, 2025
Clean and well kept and the PA I saw was excellent
Apr 9, 2025
Very clean and comfortable, staff are willing to help and treat everyone with respect
Apr 5, 2025
Clean. Friendly and competent front office and Medical Assistant. Physician Assistany, Melville, was thorough in my examination and took the time to talk about my issues and explain necessary remedies.
Apr 5, 2025
Beautiful new facility! Staff friendly and helpful.
Apr 3, 2025
Very efficient and friendly.
Apr 3, 2025
The location and parking is perfect! Front-desk staff very friendly and helpful. Enjoyed the entire experience!
Apr 3, 2025
Doctors and nurses
Mar 31, 2025
The new office is beautiful!! The PSC’s are very welcoming and fast with check in. The medical assistant was so nice! And, of course always a good visit with Francie.
Mar 30, 2025
Service by team members and PA, Mary Melville. I was taken care of in a professional manner. Thank you and I appreciate the service!
Mar 27, 2025
First and foremost the people. I love my doctor and the staff. The new location is very nice too. Even though more expansive than the prior office, I still get that small, family like office feel.
Mar 21, 2025
A willingness to get you in to see a doctor in an emergency. I needed a medication but refills had run out and a doctor saw me and gave me a refill prescription. I was very relieved
Mar 17, 2025
excellent service
Mar 17, 2025
Friendly and courteous staff
Mar 16, 2025
Excellent staff. Worked within my tight schedule to get an appointment set up. Very accommodating.
Mar 15, 2025
Staff
Mar 15, 2025
Very nice new and clean. The flow is smooth.
Mar 13, 2025
Clean, professional
Mar 13, 2025
Clean. Caring staff. Make you feel important.
Mar 10, 2025
New office is spacious and clean
Mar 8, 2025
Nice & new, friendly staff
Mar 8, 2025
Ease of making appointment and high level care provided.
Feb 20, 2025
Staff are very professional, knowledgeable, and caring
Feb 6, 2025
The staff
Feb 3, 2025
is amazing, every employee is very kindness, educated and the provider is always ready to answer any doubt that i had.
Feb 3, 2025
Dr. Melville was excellent. Does a thorough exam and we appreciated that.