Marla Trapp, MD

Family Medicine

Baptist Primary Care

1660 Prudential Drive, Suite 400

Jacksonville, FL 32207 Directions

904.396.0000

www.baptistjax.com

4.8 out of 5

239 verified ratings

1 Location


239 Ratings, 120 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 24, 2025
Everything

Jan 23, 2025
Professional, knowledgeable and accessible

Jan 18, 2025
Great team and Dr. Trapp was very attentive to my questions and she was very approachable.

Jan 16, 2025
Friendly, knowledgeable staff....

Jan 16, 2025
very pleasant and on time.

Jan 9, 2025
You're on point usually when it comes to making appointments. You guys are kind and considerand I love the way. My primary doctor listens to the things that I complain about and say that I'm having a problem with and I usually get results rather soon.

Dec 22, 2024
The doctor’s at Baptist are the best!

Dec 14, 2024
Process of getting in and out in a timely manner.

Nov 25, 2024
Facility clean, staff and doctors very friendly. Doctors take their time, never appears rushed

Nov 15, 2024
Dr Trapp was very patient and listen to my concerns. I did not have to wait long for my appointment when I got there.

Nov 14, 2024
Clean facility, friendly staff, appointment started on time

Nov 10, 2024
The office worked with me to get me in as I was a new employee with Baptist. I was in and out very quickly. I will recommend my husband to visit this office.

Nov 10, 2024
Dr Trapp is phenomenal and even though she gives you all you need for personal visit, she still stays on time though I don’t know how. The staff is great too…love to get Dee laughing. Most important, Dr Trapp figure things out where others have been unable. If I could give an 11, I would!

Nov 7, 2024
Very clean and efficient. Great staff. Awesome doctor.

Nov 4, 2024
Convenient friendly efficient

Oct 28, 2024
The staff are very polite and their is not much waiting when going for your appointment.

Oct 27, 2024
Dr Trapp was so personable and professional in her exam and explanations. Enjoyed speaking with her about my hx and getting things resolved. Her nurse was extremely nice and also professional he gave his flu shot s any pain. The office staff was very friendly.

Oct 23, 2024
Welcoming. Clean. Efficient. Personable staff, esp. the doctor

Oct 20, 2024
The office staff is always friendly and professional. Dr. Trapp always sees me in a timely manner. Also, she's very thorough and she explains things so that I can understand. Dr. Trapp's recommendations and plan of care are sufficient. I would highly recommend Dr. Trapp to others.

Oct 17, 2024
What I like best is the efficiency of the office. I’m barely there 5 minutes before my name is called and I’m shown to a room. When Dr. Trapp comes in she is thorough in her examination and in covering all of my complaints.

Sep 23, 2024
Very clean

Sep 8, 2024
I don't have to wait to be seen. All my questions are answered with an easy to understand answer. Dr. Trapp is the best!

Sep 7, 2024
Runs efficiently and on time. Staff is wonderful. Dr. Trapp is caring and takes time to understand. Thank you!

Sep 3, 2024
Friendly and knowledgeable staff

Aug 29, 2024
Consumer service was outstanding ????

Aug 22, 2024
Nice staff. Great and concerned doctors. Don't have to wait long in waiting room. Can usually get an appointment fairly quickly, especially if it is an emergency.

Aug 19, 2024
Clean and professional surroundings

Aug 15, 2024
Friendly helpful staff

Aug 15, 2024
Friendly staff, bright office, efficient

Aug 4, 2024
Professionalism and Service

Aug 4, 2024
I like how friendly the front desk staff is. I like how Dr. Marla Trapp M.D. greets me as a person and patient. She listens has a compassionate attitude. Shows concerns. Answers my questions with a,professional manner, she waits until I complete my questions then answer, explain so I will understand. Something else she doesn't rush through as though she's in a hurry. It's a blessing to have a caring doctor. Thank you Doctor M.Trapp and Staff :):)

Jul 18, 2024
Dr Trapp...

Jul 11, 2024
My doctor

Jul 8, 2024
Everyone was very friendly and knowledgeable

Jul 1, 2024
Clean and everyone is friendly and helpful.

Jun 26, 2024
Dr. Trapp was very professional, courteous, and knowledgeable. I arrived early and she was available to see me earlier than my scheduled appointment. She is also quick to respond to my questions via the portal.

Jun 24, 2024
It was clean, the staff is very friendly.

Jun 20, 2024
Efficient, friendly, caring

Jun 17, 2024
great staff and Dr. Trapp is very nice.

Jun 14, 2024
Dr Trapp is outstanding

Jun 10, 2024
Dr Trapp and her Medical Assistant were kind and easy to talk to. Appt was made, HC was easily filled out, appt was on time. Dr Trapp seemed to easily address my issues/concerns, and to recommend appropriate referrals. I appreciated her time!

Jun 6, 2024
Most times the staff members are friendly, doctors seem to be knowledgeable.

Jun 2, 2024
Dr. Trapp!

May 31, 2024
Great location for me. Comfortable, pleasant atmosphere, and truly kind, helpful staff.

May 23, 2024
Friendly, fast service. I never have to wait long for my appointment.

May 2, 2024
Everything, especially Dr. Trapp.

Apr 15, 2024
Everyone was friendly and helpful

Apr 12, 2024
Well I was told my appt. was @ 7:45 iin the morning was not call back until after 8:15 or 8:20.

Apr 8, 2024
Always helpful & courteous

Mar 31, 2024
Better customer service. The checkout lady was rude, didn't respond when I greeted her and there was a long pause before she ever acknowledged my presence. Dr. Trapp and the nurse who started the visit were amazing though.