Manuel Portalatin, MD

Family Medicine

Baptist Primary Care

9090 Regency Square Blvd. North

Jacksonville, FL 32211 Directions

904.724.5576

www.baptistjax.com

4.8 out of 5

767 verified ratings

1 Location


Baptist Primary Care - Regency

9090 Regency Square Blvd. North

Jacksonville, FL 32211

(904) 724-5576 Directions

767 Ratings, 426 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 25, 2026
Dr. Portalatin is the best. He’s very thorough and he takes the time to explain everything.

Apr 24, 2026
close to home

Apr 20, 2026
Dr. Portalatin is very thorough and personal.

Apr 19, 2026
Extremely friendly and professional staff.

Apr 18, 2026
Dr. Portalatin is great. Wish he wasn't retiring

Apr 16, 2026
Everything from beginning to end.

Apr 11, 2026
Customers service is fantastic!

Apr 10, 2026
Clean, welcoming

Apr 8, 2026
Dr Portalatin. So sorry he is leaving.

Apr 8, 2026
The office Staff and Dr. Portalatin.

Apr 4, 2026
I like the receptionists and I like the doctors. They are all kind and respectful.

Apr 3, 2026
I have been going there for years; all the clerks and staff are like friends.

Apr 2, 2026
The staff is friendly and the wait time is minimal

Apr 2, 2026
friendly staff and providers always. very clean

Apr 1, 2026
I feel very cared for by all.

Apr 1, 2026
Good order

Mar 28, 2026
Dr. Portalatin

Mar 27, 2026
Very good

Mar 19, 2026
Staff

Mar 15, 2026
Friendly and Knowledgeable staff. Close o my home.

Mar 15, 2026
The promptness and ease of the blood draw. She never hurts me and is always pleasant and knows how to do it!!

Mar 7, 2026
It is very clean. And the staff are very nice and helpful.

Mar 7, 2026
All the staff are very nice and caring.

Mar 5, 2026
The most pleasure atmosphere the personality are tops with warm smile and care disposition. I truly enjoy my visits.

Mar 3, 2026
they treat you as family

Mar 1, 2026
Dr. Portalatin and his staff are top notch.

Feb 25, 2026
Professional, clean and knowledgeable physicians and staff members

Feb 24, 2026
Everything about the office contributes to a pleasant experience. The staff is so friendly and helpful. They make you feel valued. The facility is very clean and modern. The medical staff is the best! The Doctors, Nurse Practitioner and MA's are approachable and take the time to really listen to your concerns. They genuinely care about you and do all they can to help you feel better.

Feb 20, 2026
Competent staff, strong leadership & organized, operates on schedule, physical appearance is a +, convenient parking.

Feb 19, 2026
very professional

Feb 18, 2026
Very clean & relaxing,

Feb 14, 2026
Check in is easy, the ladies know what they are doing and have been there awhile. Mostly I love my doctor! Dr. Portalatin is the absolute best and he’s been my PCP for close to 30 years! He runs behind but is extremely thorough and I know when I’m seen, I will get that same kind of attention from him. He always takes the time to answer questions and is easy to talk with. He is worth the wait.

Feb 14, 2026
Very professional and friendly personnel. So close to my home.

Feb 13, 2026
Very clean and organized

Feb 12, 2026
I've been going to the Regency location for several years and some of the staff know me by name.

Feb 10, 2026
VERY CLEAN, AND PROFESSIONAL

Feb 9, 2026
G Friendly, courteous and very helpful.

Feb 6, 2026
The physician, Dr Portalatin, goes above and beyond. Too bad he is retiring

Feb 4, 2026
Drs and staff

Jan 31, 2026
Had same Doctor for over 25 years and I get good care.

Jan 31, 2026
Very friendly and helpful staff

Jan 30, 2026
Pleasant staff, location and my physician, Dr Portalatin.

Jan 28, 2026
The staff is efficient, friendly and caring. Dr Portalatin is the best!!!!

Jan 25, 2026
I love office staff. They are always so helpful.

Jan 23, 2026
Dr. Portalatin is the best.

Dec 30, 2025
Very professional, attentive and caring staff.

Dec 29, 2025
friendly staff and clean

Dec 26, 2025
My doctor so lovable and professional.I don't know what i'm gonna do when he leaves. Doctor Portalatin, I'm gonna miss you.

Dec 24, 2025
Friendly staff

Dec 24, 2025
Peaceful