531 Ratings, 286 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 2, 2025
Like the people & Doctor Turner
May 1, 2025
The scheduling of the visit for the procedure wasn't coordinated well with the office. However, the doctors office was great and made the visit work.
May 1, 2025
Very timely and thorough
Apr 29, 2025
Everything is good.
Apr 29, 2025
Everyone was so nice helpful
Apr 28, 2025
Pleasant & satisfying
Apr 28, 2025
Excellent and respectful service
Apr 28, 2025
Quick and easy
Apr 27, 2025
No wait to see Doctor. He was efficient and professional
Apr 27, 2025
6 month checkup
Apr 27, 2025
Very friendly environment. Great doctor.
Apr 22, 2025
My only concern was nurse asked about my itchy scalp. I don't have an itchy scalp. Wondered if she was looking at the correct patient on iPad.
Apr 21, 2025
Very brief wait time, happy with the Doctor and staff
Apr 21, 2025
Quick, thorough and efficient!
Apr 20, 2025
Great staff! Easy in and out.
Apr 20, 2025
Always friendly, professional, thorough and compassionate.
Apr 20, 2025
Professional, yet down to earth
Apr 17, 2025
On time! No waiting means a lot. Friendly and efficiently run office.
Apr 15, 2025
Dr. Turner was very knowledgeable and courteous as was all the staff.
Apr 14, 2025
Appointment to check out crusty skin patch
Apr 14, 2025
The chairs in the waiting room are not plus size friendly. Other than that I love this practice!
Apr 14, 2025
Called in on time. Saw asst and Dr Turner immediately. Had visit and left.
Apr 14, 2025
Did not have to wait long.
Apr 14, 2025
Excellent service. Products worked.
Apr 12, 2025
Very good
Apr 12, 2025
Dr Tuner continues to provide good care ans always ask me questions and provides the answer.
Apr 12, 2025
Dr Turner was very informative, professional and the appointment went very quick
Apr 12, 2025
On time and knowledgeable
Apr 10, 2025
Went really well
Apr 10, 2025
I did not have to wait to see the doctor.
Mar 30, 2025
Dr Turner was great as usual. However, someone changed my appointment time the evening before my appointment. I had scheduled my appointment a year ago when I last saw Dr Turner for 10 am. At 7:42pm the night before my appt I got a text saying my appt was at 9:10am. I called the office the next morning to ask why my appt time had been changed and was told th errr time had been scheduled that day - as if I had scheduled it. I explained that I had scheduled the appt a year ago for 10am. I was told my appt was at 9:10am and that if I couldn’t be there they would have to reschedule me for a later date. I have a scheduled meeting in Louisville from 8 to 9 am every Wednesday (and have had for years). That meeting is a 25 minute drive from the Dr’s office so I know that I didn’t schedule an appt at 9:10. Clearly someone in the Dr’s office changed my appt time and didn’t even have to courtesy to call me to work out a good time. The woman I spoke with when I called was basically like this is your appt time - take it or reschedule- it clearly wasn’t going to be her problem. I assume someone had to log in to the system to change my appt time. That shouldn’t happen
Mar 30, 2025
Lot of paper work had to be done. Aged that everything went well.
Mar 29, 2025
My wound is finally healed
Mar 26, 2025
No waiting
Mar 24, 2025
doctor was awesome and talked to me through the procedure to make sure i wasn’t nervous about anything
Mar 24, 2025
Timely & professional
Mar 24, 2025
Appoints run on time. Dr. Turner is great. Staff is nice, friendly.
Mar 23, 2025
I felt s as bit rushed, Whrn asked”have you noticed this veggies?” I frequently c as be ev Er n see what’s bring pointed out. Why does it even matter if I’ve seen it before? The answer is always to freeze it off. Even a tiny speck of pink. It feels very aggressive. Plus the cost is a lot higher for 3-12 freezes so I’m not keen on paying the higher cost for just 3. Ugh. Slow down a bit and be mindful of the cost, please,
Mar 23, 2025
Dr. Turner and staff are the best!!
Mar 23, 2025
All were very friendly. Wait time was minimum.
Mar 20, 2025
Everything went very quick and smooth
Mar 17, 2025
The dr goes above and beyond
Mar 17, 2025
Appointment was nearly on time. Dr Turner was very thorough and explained everything. I thought it was odd that they are charging patients for dressing gowns
Mar 16, 2025
Just a regular checkup where precancers were removed with liquid nitrogen.
Mar 16, 2025
Great Doctor and staff
Mar 16, 2025
Dr. Turner does such a thorough job finding pre-cancerous spots on me.
Mar 14, 2025
Dr. Turner is always on time and professional.
Mar 13, 2025
My experience during the appointment was fine. I’ve tried this morning to reach the office to find out about the biopsy that were taken.. your phone system stinks! I’ve tried to call the Norton Commons office was answered by someone indicated they were in Frankfurt. I called another number and a woman answer. I asked if I was Norton Commons and they told me they didn’t have a provider by that name.. I do not understand why it’s so difficult to reach the Norton Commons office
Mar 13, 2025
Excellent
Mar 10, 2025
Dr. Turner and staff put you at ease and take care of your needs. Dr. Turner listens to your concerns and answers your questions.