Lilian Otalora Rojas, MD

Rheumatology, Internal Medicine

Baptist Rheumatology

13241 Bartram Park Boulevard, Suite 2105

Jacksonville, FL 32258 Directions

904.292.4111

www.baptistjax.com

4.6 out of 5

169 verified ratings

169 Ratings, 94 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 24, 2024
provider was professional and extremely knowledgeable

Aug 15, 2024
Courtesy and professional

Aug 7, 2024
My doctor, Lilian Otalora Rojas is very conscientious she listens and then advise and makes a recommendation according to her findings and the patient's input. Hate she is leaving. Sincerely [patient's full name]

Jul 15, 2024
Courteous, professional, respectful and friendly staff. Doctor is very thorough.

Jul 12, 2024
Can???t. Communicate directly with the office. Always changing doctors.

Jul 5, 2024
Everyone is so kind and so welcoming. They go out of their way to make sure everything is understood and accomplished.

Jun 27, 2024
Clean pleasant staff did not wait long professional

Jun 27, 2024
Keep the doctors for a longer period.

Jun 22, 2024
Courteous, on time scheduling, knowledgeable

Jun 20, 2024
Beautliful open area, clean and profesional looking.

Jun 8, 2024
Informative and professional

Jun 8, 2024
Great Doctor and staff

Jun 8, 2024
Friendly employees. Dr. Rojas was very kind and competent. I look forward to seeing he again.

Jun 2, 2024
Efficient, quite well done. Dr Rojas was very patient, thorough and knowledgeable.

May 31, 2024
I was seen on time (actually a little earlier than my scheduled appointment). As I was a new patient from out of town, Dr. Otalora Rojas spent a great amount of time familiarizing herself with my records which was greatly appreciated.

May 27, 2024
Dr O provides excellent medical care and medical advice, and is a good listener.

May 25, 2024
The office staff are friendly and efficient. Doctors care about their patients. Short waits. I'm in and out in good time. Thank you!

May 23, 2024
The care and support is wonderful.

May 20, 2024
The office quickly got my appointment scheduled when my doctor explained why I could not wait for their first available. The staff was very helpful and friendly.

May 18, 2024
Friendly and caring she listens

May 12, 2024
Physician cares about their patients.

May 11, 2024
Very helpful. Answers all questions. No wait time.

May 6, 2024
It was quick. Not a long wait, doctor was very helpful.

May 4, 2024
Everyone was very nice.

May 2, 2024
Friendly, clean

Apr 28, 2024
Kind, considerate and professional

Apr 28, 2024
Work at Baptist

Apr 27, 2024
The doctor is very professional, she is very interested in interacting and explaining everything well, and I felt very comfortable because she speaks Spanish. and the office staff is quite friendly

Apr 27, 2024
They were very good about explaining everything so that I could understand.

Apr 20, 2024
Staff is friendly & appointments are ontime.

Apr 20, 2024
Dr. Otalora Rojas is fantastic!! She's very thorough, listens, and pays attention to every detail.

Apr 13, 2024
Seeing the doctors is good once you get there which takes forever

Apr 8, 2024
Friendly and very efficient!!

Apr 7, 2024
On time and friendly

Apr 5, 2024
Friendly front desk. Typically on schedule. Dr O is very thorough, as was Dr Quilon.

Apr 4, 2024
get me a nother dr.

Apr 2, 2024
The Dr spent time to explain things and did a great job. The staff was also great

Mar 31, 2024
The Doctor was on time. She was professional and caring.

Mar 28, 2024
Everyone is friendly, courteous and professional.

Feb 26, 2024
Awesome Services

Feb 8, 2024
Dr. Rojas is extremely knowledgeable, professional and posseses a genuine sincere bedside manner.

Feb 1, 2024
Everyone is helpful

Jan 27, 2024
The doctor was very attentive and explained everything to me so I could understand.

Jan 27, 2024
You Dr and your staff are not very friendly it is all business !!! I had an appointment at 9:30 well there was an accident and I called to see if I needed to change my appointment The young man in his flat low voice stated as long as I was there before 9:45 I arrived 9:36. Very upset as I suffer from depression The nurse handed me a box of tissue and left When the Dr came in she informed that I should go to the emergency room However I was able to calm down and continue with appointment.Before the visit was over the Dr let me know that I had caused her to be behind in her work . I am currently looking for a new Rheumatologist

Jan 26, 2024
The people who work there. The receptionist is fantastic: professional, helpful; and courteous. Dr. O spent as much time as needed and explained everything thoroughly.

Jan 24, 2024
Appointment was changed several times due to new physician. While the doctor spent a good deal of time, I felt like she knew some things about me but then other times she did not. She kept giving facts without really getting to know me and my story with psoriasis and psoriatic arthritis. Didn't even realize that the dermatologist is managing my skin issues. A confusing and nothing new appointment.

Jan 23, 2024
Referred to this doctor as the other doctor left Baptist. During the visit, incorrect information were discovered about my medical history. Not sure why this happened. It should be investigated.

Jan 18, 2024
She actually listened. I was so scared to go to this appointment because of everyone telling me she was a very rude person. I personally didn't see that. She was very quiet and very much focused and direct and yo the point. I have been so sick and miserable and have felt over looked for a very long time. This doctor actually agreed to run some tests. Which went a long way with me. Thank you so much.

Jan 15, 2024
The office was very friendly and helpful. The doctor was very professional and listened to my concerns and explained everything. I felt confident that I was in good hands.

Jan 14, 2024
Dr. O is awesome. She does a very thorough exam at each appointment and offers suggestions on how I can improve my RA. I love her medical assistance. She is very friendly and answers all of my questions.