Lee Health - Cardiothoracic Surgery
4.8 out of 5
586 verified ratings
586 Ratings, 261 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 7, 2025
Tyler Reed, PA-C
Everything was very good
Jun 6, 2025
Everything went outstanding!
Jun 2, 2025
Dr Cervantes took the time to explain my condition and what was happening. He took the time.to explain the plan of action and possible outcomes.
May 30, 2025
All involved did a fantastic job
May 24, 2025
Excellent service and care!
May 24, 2025
Austin is excellent
May 23, 2025
The three woman that I saw before seeing Dr Cervantes, I don’t remember their names. I think that they a PA and 2 nurses. Really wonderful women.
May 23, 2025
Everyone was attentive and helpful.
May 22, 2025
All involved were excellent.
May 22, 2025
Taylor. She was the first person to actually want to know enough about my history to be able to advise my surgeon about me and not just my [ ]. I am [ ] but I am still wanting an actual life
May 21, 2025
The entire staff treated me with honesty, respect and trust. Michael D Depalma was an exceptional individual who made me feel at ease and addressed all my questions and concerns.
May 20, 2025
Everyone I met was courteous and attentive to my needs. I live on the [ ]. I have had most of my medical needs handled by [ ]. After my [ ] I will be using Lee Health for more of my medical needs.
May 19, 2025
Michael DePalma was very involved with my [ ] from day one. His participation with my [ ] and procedures coordinated seamlessly with the surgeon's, Dr. [ ]. I felt assured that he did an in-depth study of my [ ]. I was not made to feel that I was just a number with their multitude of patients!
May 16, 2025
Everything went well
May 13, 2025
Dr. Ysidro was friendly , listened to my concerns and explained, in a way I could understand, the reason why I was having the [ ]. He did not rush me and put me at ease
May 12, 2025
Lucy - Kathy. In [ ]. All my nurses on the last visit
May 12, 2025
Dr was very patient. And explained everything in laymen’s terms. Thank you !
May 10, 2025
Hilda at the front desk is the best receptionist I have ever encountered at a medical facility.
May 9, 2025
Mike was a very likable guy. Didn’t come off arrogant.
May 9, 2025
The whole staff was excellent
May 9, 2025
Everyone
May 8, 2025
Everyone was so pleasant & answered all our questions well
May 8, 2025
The doctor was outstanding. He was very informative, knowledgeable, and truly had an interest in my care.
May 5, 2025
I really appreciate how Michael took extra time with me to go over my [ ]. That helped me gain better knowledge and really put me at ease around my entire medical situation.
May 5, 2025
I thought the. Itself assigned to me was very knowledgeable and had my health foremost as she worked with me. P A Austin ysidro I thought was very knowledgeable, answered all my questions, took His time with me and thoroughly explained the procedure I had with a model A ++
May 5, 2025
Dr. Defrain was excellent. Great explanatio0ns. Good listener and very empathetic.
May 3, 2025
Only have positive responses as all of the employees I had contact with were professional, friendly, and very helpful.
May 2, 2025
The whole visit was excellent !
May 1, 2025
they all were
Apr 28, 2025
I felt Auston really understood what I was going through.
Apr 27, 2025
Reed T.
Apr 25, 2025
Front desk the PA and Dr Defrain. All were great.
Apr 24, 2025
Dr. Cervantes and his staff were excellent in answering questions and making me feel comfortable.
Apr 21, 2025
Staff was friendly, professional and caring. I can't truly rate this doctor until after my [ ].
Apr 20, 2025
Well spoken young man Answered questions in a manner that could be understood Nice personality Courtesy considerate Good visit
Apr 19, 2025
all of the associates were very professional and friendly. Had no issues with any of them.
Apr 19, 2025
Everyone were very knowledgeable and professional, very friendly dtaff
Apr 18, 2025
Tyler was outstanding, answering my questions, listening, being cheerful and kind
Apr 18, 2025
We had experienced the excellent overall treatment at the hospital due to my wife's previous care there. Dr Cervantes establishes rapport with a patient upon introduction and proceeds to impress with his knowledge and recommendations. I look forward with confidence to any future need for his help.
Apr 18, 2025
Dr. Defrain is an exceptional doctor. He took time to explain the situation in terms that were easy to understand. He is very courteous and easy to talk to. He also explained that we did not have to worry about the future of the condition as it is not life threatening. This was immensely important. We felt very relieved. We thank him for his courtesy and his explanations. We would definitely recommend him.
Apr 10, 2025
Dr. Tyler Reed is so nice and professional
Apr 10, 2025
Dr. Cervantes and the whole team were amazing!
Apr 8, 2025
Tyler is friendly, professional and empathetic while communicating with me and my wife.
Apr 7, 2025
Dr. DeFrain has taken oversight of my [ ]. His knowledge of the [ ] and what my current condition should be, meets all expectations I have. My experience with multiple [ ] have been great and Dr. DeFrain is at the top of the list.
Apr 5, 2025
First time meeting Mr Patrick Mora at this initial Office visit after discharge from Leehealh park and transferred rehab! Very caring and not feel rushed! He made me aware he was not present during my [ ] but read thoroughly my operative reports and very transparent in reviewing it !he checked my [ ] and made me and my husband aware it takes at least 3 months to recover and emphasized to take it easy .no further follow up from [ ] necessary at this point on!he was gentle in listening to my [ ]s!very thorough !thank you to my cardio/thoracic surgical team for saving my life !Blessings to all and carry on such dedicated calling!
Apr 5, 2025
Very professional and personable
Apr 4, 2025
Austin was great. Very knowledgeable.
Apr 4, 2025
Austin is extremely professional. He listened to and addressed all my concerns during this visit. I am feeling much better after my visit.
Apr 4, 2025
Great group of doctors.
Apr 4, 2025
Awesome wonderful people, extremely helpful with difficult decisions