348 Ratings, 142 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Lee Health - Cardiothoracic Surgery for its compassionate, professional, and well-coordinated team care. Commenters highlight clear communication, thoughtful explanations of conditions and procedures, and individualized attention from surgeons, PAs, nurses, and support staff. Several mentions praise pre- and post-op education and ICU care. Overall sentiment is highly positive with frequent notes of trust, thoroughness, and successful surgical preparation and recovery.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 1, 2026
Michael DePalma, PA-C
Michael
Apr 29, 2026
Great experience, from check in, to PA's examination/questions.
Apr 29, 2026
Michael is outstanding as is the entire staff.
Apr 22, 2026
After advising PA that my BP was a bit high, he did make some changes to my meds. So far BP is ok.
Apr 16, 2026
Every one work very hard to accommodate my needs. Especially the nurse that gave me all the instructions about the surgery and hospital stay,and gave me the bath products
Apr 16, 2026
It took me a while to get this appointment, but I am very pleased with the result. Everyone was very nice and professional.
Apr 9, 2026
From the receptionists, the medical assistant, to Mike, all displayed outstanding patient empathy and professional expertise.
Apr 9, 2026
No. Exemplary as always
Apr 3, 2026
Everyone was professional and pleasant. The wait time was minimal. We are glad we went to Lee Health for my care.
Apr 3, 2026
Dr DePalma
Apr 2, 2026
They All Were.
Mar 27, 2026
The staff at Health Park are outstanding!
Mar 27, 2026
Austin Ysidro
Mar 26, 2026
Everyone was very nice and I felt comfortable going forward in my operation with the Dr.
Mar 26, 2026
All staff has been very professional.
Mar 26, 2026
The doctors were great. Very understanding & explained everything so I could understand
Mar 25, 2026
Every staffer was courteous and helpful
Mar 19, 2026
All were very nice!!
Mar 18, 2026
In the hospital all the staff was wonderful, especially icu before going back into surgery.
Mar 18, 2026
Excellent!
Mar 12, 2026
Everyone involved was outstanding
Mar 5, 2026
Now I know how it feels to be a KING! The way I was treated could not have been more professionally accomplished. OUTSTANDING JOB.
Mar 5, 2026
Doctor was excellent made me feel comfortable, I felt he was concerned about my situation
Mar 5, 2026
Both Dr Cervantes and the entire staff are truly extremely professional & thorough; they took the time to explain everything to me. Truly a pleasure to deal with them and they managed to diminish my fears / concerns.
Mar 5, 2026
Mar 5, 2026
Extremely professional. Great attitudes from the initial telephone contact through the checkout. Staff was pleasant, cordial and efficient. Dr. Cervantes was not only professional, but also truly listened and did not appear to be hurrying us along. His answers to our questions were well thought out and sincere.
Feb 18, 2026
Staci, Jessica, Greta, Jaqua, Steve, Jared, Crystal all provided execlent care.
Feb 12, 2026
Your entire group is filled with caring professionals who all tend to go above and beyond what seems the norm for businesses and society today. I have been throughly impressed with everyone I've had the privilege to meet.
Feb 12, 2026
Feb 5, 2026
All who I met
Feb 5, 2026
Teamwork of the entire staff
Feb 5, 2026
Everyone from checking in and the last person scene was outstanding in there field.Dr Cervantes was compassionate, and explained everything in a matter we could understand.
Feb 4, 2026
Everyone was very kind and helpful
Jan 30, 2026
Austin did a great job explaining my test results and the condition of my heart valves. He listened to questions I had and explained things I had questions about. I expressed my gratitude in how well I have been taken care of before and after my heart surgery. Everyone I was in contact with during this procedure did a great job. Thank you Austin for taking the time to really speak to me ( rather than rushing thru my appointment)!
Jan 29, 2026
I am very pleased with their services as usual. Thank you, Tyler, and say thank you to doctor [ ]
Jan 29, 2026
Nurse in cahrge,she was rfom tialand and her name was "coo" for short. She was excellent in every aspect of her job. Caring for me , patiences with me , excellact training for students in her charge. Deserves accomodation.
Jan 28, 2026
Everyone was so nice
Jan 21, 2026
All of the staff were very nice. Great job.
Jan 15, 2026
I felt the whole process went smoothly and the team was caring and had prepared for my appt. The documents/booklets I received were relative to what I must do before, and after and what to expect of the surgery I am scheduled for. I am quite satisfied this far with the care I have been receiving from Lee Health and the Shipley Ctr.
Jan 15, 2026
Everyone.
Jan 15, 2026
Dr. Cervantes is an excellent surgeon unfortunately I can't said the same for the staff. Very hard to contact the doctor assistant.
Jan 14, 2026
Jan 9, 2026
Very courteous staff. Always there when needed
Jan 8, 2026
Everyone was wonderful and worked as a team. Mike took his time to answer all of our questions and showed kindness and compassion.
Jan 8, 2026
Jan 8, 2026
All the Health care workers were very polite and professional
Jan 8, 2026
Everyone
Jan 8, 2026
They were all outstanding, Thank you so much
Dec 23, 2025
Everyone was outstanding
Dec 23, 2025
Surgeons and RN's were fantastic!