366 Ratings, 146 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 12, 2026
Michael DePalma, PA-C
Your entire group is filled with caring professionals who all tend to go above and beyond what seems the norm for businesses and society today. I have been throughly impressed with everyone I've had the privilege to meet.
Feb 12, 2026
Feb 5, 2026
All who I met
Feb 5, 2026
Teamwork of the entire staff
Feb 5, 2026
Everyone from checking in and the last person scene was outstanding in there field.Dr Cervantes was compassionate, and explained everything in a matter we could understand.
Feb 4, 2026
Everyone was very kind and helpful
Jan 30, 2026
Austin did a great job explaining my test results and the condition of my heart valves. He listened to questions I had and explained things I had questions about. I expressed my gratitude in how well I have been taken care of before and after my heart surgery. Everyone I was in contact with during this procedure did a great job. Thank you Austin for taking the time to really speak to me ( rather than rushing thru my appointment)!
Jan 29, 2026
I am very pleased with their services as usual. Thank you, Tyler, and say thank you to doctor [ ]
Jan 29, 2026
Nurse in cahrge,she was rfom tialand and her name was "coo" for short. She was excellent in every aspect of her job. Caring for me , patiences with me , excellact training for students in her charge. Deserves accomodation.
Jan 28, 2026
Everyone was so nice
Jan 21, 2026
All of the staff were very nice. Great job.
Jan 15, 2026
I felt the whole process went smoothly and the team was caring and had prepared for my appt. The documents/booklets I received were relative to what I must do before, and after and what to expect of the surgery I am scheduled for. I am quite satisfied this far with the care I have been receiving from Lee Health and the Shipley Ctr.
Jan 15, 2026
Everyone.
Jan 15, 2026
Dr. Cervantes is an excellent surgeon unfortunately I can't said the same for the staff. Very hard to contact the doctor assistant.
Jan 14, 2026
Jan 9, 2026
Very courteous staff. Always there when needed
Jan 8, 2026
Everyone was wonderful and worked as a team. Mike took his time to answer all of our questions and showed kindness and compassion.
Jan 8, 2026
Jan 8, 2026
All the Health care workers were very polite and professional
Jan 8, 2026
Everyone
Jan 8, 2026
They were all outstanding, Thank you so much
Dec 23, 2025
Everyone was outstanding
Dec 23, 2025
Surgeons and RN's were fantastic!
Dec 11, 2025
All of staff Who I had contact with were excellent!
Dec 11, 2025
Doctor in PA explained everything in simple terms to the patient thank you
Dec 11, 2025
The meeting was very organized and made me feel they had control of things.
Dec 10, 2025
I do not recall specific staff names but everyone at Shipley Cardiac has been wonderful, from the check-in staff, the medical team getting me ready to see the physician. You can review my chart to see those staff members specifically. But, I have been very impressed with all services provided to me at this practice.
Dec 4, 2025
Entire staff
Dec 3, 2025
Stephanie and Mike
Nov 21, 2025
Always explain things the best they could so I could understand
Nov 21, 2025
All where very helpful
Nov 21, 2025
Everyone was great, always has been
Nov 20, 2025
Excellent treatment. Great experience.
Nov 17, 2025
Dr DePalma and his MA
Nov 14, 2025
Mikes explanation of everything.
Nov 13, 2025
Everyone on the team took interest in me and were very friendly
Nov 4, 2025
Everyone was very caring and and answered my questions. I felt like I wS treated as a family member.
Oct 30, 2025
Whole staff has been wonderful throughout my treatment
Oct 30, 2025
Everything was great !
Oct 30, 2025
The whole staff was great! Melissa very helpful.
Oct 30, 2025
The entire staff were kind and caring and very concerned that I understood their explanations and instructions but also listening to my questions. Stephanie went out of her way to make sure I had an MRI appointment and I was so grateful. Dr. Cervantes was very patient and thorough In his explanations. Thank you to all the staff.
Oct 29, 2025
EVERYTHING was outstanding. Everyone did thier jobs above grade
Oct 24, 2025
Outstanding
Oct 24, 2025
Dr. Cervantes communicated exceptionally well, and gave me/us confidence of his teams ability to complete this procedure.
Oct 17, 2025
Michael DePalma, we would love more like him.
Oct 16, 2025
All the ones we come in contact with
Oct 15, 2025
5 th floor care team was a10
Oct 10, 2025
Dr. Cervantes and his entire staff
Oct 10, 2025
Dr. Cervantes and his whole staff are OUTSTANDING!
Sep 29, 2025
Everyone was great!