599 Ratings, 260 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 21, 2025
Michael DeFrain, MD
Staff was friendly, professional and caring. I can't truly rate this doctor until after my [ ].
Apr 20, 2025
Well spoken young man Answered questions in a manner that could be understood Nice personality Courtesy considerate Good visit
Apr 19, 2025
all of the associates were very professional and friendly. Had no issues with any of them.
Apr 19, 2025
Everyone were very knowledgeable and professional, very friendly dtaff
Apr 18, 2025
Tyler was outstanding, answering my questions, listening, being cheerful and kind
Apr 18, 2025
We had experienced the excellent overall treatment at the hospital due to my wife's previous care there. Dr Cervantes establishes rapport with a patient upon introduction and proceeds to impress with his knowledge and recommendations. I look forward with confidence to any future need for his help.
Apr 18, 2025
Dr. Defrain is an exceptional doctor. He took time to explain the situation in terms that were easy to understand. He is very courteous and easy to talk to. He also explained that we did not have to worry about the future of the condition as it is not life threatening. This was immensely important. We felt very relieved. We thank him for his courtesy and his explanations. We would definitely recommend him.
Apr 10, 2025
Dr. Tyler Reed is so nice and professional
Apr 10, 2025
Dr. Cervantes and the whole team were amazing!
Apr 8, 2025
Tyler is friendly, professional and empathetic while communicating with me and my wife.
Apr 7, 2025
Dr. DeFrain has taken oversight of my [ ]. His knowledge of the [ ] and what my current condition should be, meets all expectations I have. My experience with multiple [ ] have been great and Dr. DeFrain is at the top of the list.
Apr 5, 2025
First time meeting Mr Patrick Mora at this initial Office visit after discharge from Leehealh park and transferred rehab! Very caring and not feel rushed! He made me aware he was not present during my [ ] but read thoroughly my operative reports and very transparent in reviewing it !he checked my [ ] and made me and my husband aware it takes at least 3 months to recover and emphasized to take it easy .no further follow up from [ ] necessary at this point on!he was gentle in listening to my [ ]s!very thorough !thank you to my cardio/thoracic surgical team for saving my life !Blessings to all and carry on such dedicated calling!
Apr 5, 2025
Very professional and personable
Apr 4, 2025
Austin was great. Very knowledgeable.
Apr 4, 2025
Austin is extremely professional. He listened to and addressed all my concerns during this visit. I am feeling much better after my visit.
Apr 4, 2025
Great group of doctors.
Apr 4, 2025
Awesome wonderful people, extremely helpful with difficult decisions
Apr 3, 2025
Dr and all staff were incredible
Mar 30, 2025
Very good
Mar 30, 2025
A very nice visit really impressed with the Dr and staff.
Mar 28, 2025
Everything was excellent.
Mar 27, 2025
April McCann is very helpful!
Mar 24, 2025
Nurse Paulett was wonderful.
Mar 21, 2025
Dr. DeFrain, Brie and Nalani all kind and excellent, later schedulers and Alex did a great job with next steps
Mar 20, 2025
Austin is a great communicator and advocate for his surgical team.
Mar 17, 2025
They were very interested how was my recovery is going. How I am feeling. All concerns.
Mar 16, 2025
I really appreciate the time he spent with me and my husband sharing information Wonderful caring doctor
Mar 16, 2025
Every one was excellent in explaining what will happen and when. I brought my two sons and one of there [ ] the Dr answered all our questions and the staff was very nice to my family
Mar 14, 2025
Everything went well
Mar 11, 2025
TYLER WAS OUTSTANDING AT EXPLAINING ALL DETAILS AND MADE MY WIFE AND I VERY COMFORTABLE
Mar 10, 2025
Dr.DeFrain was excellent. He took plenty of time explaining my condition and answered all of my questions. I had a little bit of a wait to see him. It sounded like he had an emergency surgery. He apologized both at the beginning and end of my visit for the delay. When have you had a doctor apologize for a wait?
Mar 10, 2025
Austin visited me in the [ ] and explain everything to me. I also saw him for a follow up [ ]. He takes his time with me,doesn’t rush at all,explains and answers all my questions.
Mar 10, 2025
Dr. Defrain was extremely knowledgeable and helpful
Mar 10, 2025
All of them
Mar 9, 2025
Both doctors were outstanding in explaining my medical condition and what their plan is.
Mar 8, 2025
Tyler did an extremely admiral job of calming us down and informing us of my medical situation. He obviously is very knowledgeable, very personable, and very professional. We were very impressed by him.
Mar 7, 2025
Every person I interacted with was helpful and friendly
Mar 6, 2025
Dr. Cervantes was very professional, informative, and friendly.
Mar 3, 2025
I felt your system for scheduling appointment was very unprofessional.
Mar 1, 2025
I did not speak with Tyler Reed. I spoke to [ ]. He was excellent and explained abt my test results, what to look for in going forward. I cannot say enough abt the entire group at [ ]. I would recommend them to anyone.
Mar 1, 2025
De Frain was very professional and empathetiic.Mp
Feb 28, 2025
Outstanding? Everyone and everything that happened was outstanding. My family and I could not be more pleased.
Feb 27, 2025
FANTASTIC!!!!
Feb 27, 2025
I am very happy with all aspects of the entire staff.
Feb 27, 2025
Explained what he was doing
Feb 27, 2025
The whole staff.
Feb 25, 2025
My husband and I were both satisfied with all of the staff and especially enjoyed our visit with the doctor.
Feb 24, 2025
Dr. DeFrain made it very easy for me to understand my condition as well as my potential options. The PA and Brie were very understanding and caring. I left feeling very comfortable with respect to whatever procedure I would be undergoing.
Feb 18, 2025
Every one was very friendly and nice. When I was leaving the person on the front desk gave me a card to get a [ [. It was great I had [ ]. Every one was so nice
Feb 17, 2025
The best