256 Ratings, 118 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 4, 2025
on time and informative
Mar 22, 2025
Excellent experience with all personnel, thoroughly explained everything from start to finish. Friendly staff, Dr. Kshetrapal was excellent. Highly recommend.
Mar 21, 2025
Katie is a excellent nurse very outgoing and polite a true advantage to your family she is well liked by my wife and myself
Mar 17, 2025
I did appreciate Dr. Kshetrapal position to evaluate all necessary data in order to ensure that a [ ] is the correct device that will address my issue.
Mar 15, 2025
Katy the nurse was excellent. I have been to different lee health facilities over the past few years and she is by far the best employee I have seen in any of your facilities. I really hope she gets recognized for her outstanding service.
Mar 11, 2025
The admitting person/nurse, I forgot his name.
Mar 8, 2025
Katy was very thorough, helpful and professional. Doc. Kshetrapal was top notch. Helpful and explained everything.
Mar 6, 2025
Dr. Pal is an outstanding doctor. He is excellent in his profession.
Mar 5, 2025
[ ] has been seeing Dr. Kshetrapal at Bass facility for over 20 years. Dr. Pal is to update on [ ] condition, test , etc. He adds or eliminate medications where necessary. Has excellent advice on his condition , recommendations for test, other physicians, etc. From time front desk is approached to leaving , the staff is courteous, friendly and knowledgeable. This goes for the second floor as well.
Mar 2, 2025
Everything was great.
Mar 1, 2025
Katy.. was excellent in attitude & updating my info. An asset to the team!
Mar 1, 2025
They run a first class operation!
Mar 1, 2025
The entire staff was friendly and helpful and very professional
Feb 28, 2025
Excellent
Feb 28, 2025
Katy the nurse did an excellent job. You can’t find words for Dr Pal and his knowledge.
Feb 28, 2025
Make it easier to schedule appointment
Feb 26, 2025
excellent
Feb 26, 2025
excellent visit ⭐️⭐️⭐️⭐️⭐️
Feb 26, 2025
Dr. Kshetrapal is a gem.
Feb 26, 2025
Everyone was very nice and professional!
Feb 23, 2025
Katy was very nice did an excellent job
Feb 22, 2025
I had an amazing visit at the doctors office. The whole staff and the doctor were just amazing thank you everybody
Feb 21, 2025
Both the Dr & staff were very good at listening to my concerns & I felt very pleased with the care I received
Feb 4, 2025
All staff
Feb 3, 2025
Everyone was courteous and helpful. Overall everting was outstanding.
Jan 31, 2025
Dr Kshetrapal and his assistant were both excellent
Jan 30, 2025
All personnel I encountered were wonderful. The man at the front desk was thorough, the assistant was very kind and personable and Dr. Kshetrapal was very knowledgeable.
Jan 30, 2025
It was a very good experience.
Jan 28, 2025
The nurse was very professional and kind. Dr. Kshetrapal is excellent. Takes time to explain my [] and treatment. He is an real asset to the [ ] industry. He is a keeper for sure.
Jan 28, 2025
They were all outstanding
Jan 28, 2025
Dr Kshetrapal is one of the most caring Dr. I have ever had. He is so upbeat and really interested in you as a person and as a patient. I hope he will always be my cardiologist.
Jan 28, 2025
Everyone was fantastic! The Doctor is knowledgeable and makes you feel like a person not just a number. Feel very blessed to receive health care here
Jan 24, 2025
Dr Pal is wonderful. He takes time to explain what he is recommending and he asks questions that I can understand and respond to.
Jan 22, 2025
Katy the med assistant was so friendly and welcoming. She was professional and made me feel at ease.
Jan 13, 2025
All were courteous and proficient in their duties thank you!
Jan 12, 2025
The nurse that took me back was very sweet and professional. She asked me questions thoroughly. Listened to my answers with an open ear. Also the nurse that checked me out was the same way. Both were very nice and professional. I have no complaints whatsoever!!
Jan 11, 2025
The intake nurse
Jan 10, 2025
Everyone was great and very professional.
Jan 10, 2025
Prompt courtesy, and taking time with me or all excellent
Jan 10, 2025
This doctor and his nurse assistant were vert thorough and as k ed many questions of me and I with them. Went over all my [ ]. I feel comfortable asking this doctor about any concerns I have.
Jan 9, 2025
Dr Kshetrapal is a great doctor. And I must say that his assistant Katy was just the sweetest and most upbeat person ever she is a true gift. Bravo 👌👏
Jan 9, 2025
Mary [ ] and Abigale I think
Jan 9, 2025
Great visit
Jan 8, 2025
Dr kshetrapal
Dec 27, 2024
Katy was exceptional. Very cheerful and informative. I give her 5 stars. Thanks Katy.
Dec 23, 2024
Dr. Kshetrapal and nurses Patti and Theresa were excellent. An X-ray tech was sent in to do a chest X-ray. She was [ ] and had no voice. I made very sure previous to the to distance myself, isolated myself, and came in healthy. Five days later exactly, I was coughing and had to go on [ ]. I believe it was transmitted from that technician. Sorry for this report , but it must be reported.
Dec 22, 2024
I was extremely grateful for the ability to schedule my [ ] with Dr [ ] so soon after having my [ ] and related [ ]. The staff was very polite, engaging and caring in the pre-exam process and Dr [ ] was excellent in reviewing the results of the tests with me and going through his observations and recommendations with me and my wife.
Dec 19, 2024
Katie and Dr. Kshetrapal were exceptional put me at ease. I would highly recommend Dr.Pal
Dec 17, 2024
They show a personal interest in you and listen to what you have to say.
Dec 3, 2024
A visit with Dr. Kshetrapal is like visiting an old friend.