Baptist Primary Care - Kingsley

440 Kingsley Avenue

(904) 264-9293

www.baptistjax.com

4.9 out of 5

3,292 verified ratings

3,292 Ratings, 1,837 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 23, 2025
Absolutely everything!!

Nov 22, 2025
The office is spacious, the staff is so friendly from start to finish and I love DR Stephens

Nov 21, 2025
Dr Martin Staff

Nov 21, 2025
Going to miss Dr Stephens

Nov 20, 2025
Appointments are on time. Staff is friendly and very helpful.

Nov 20, 2025
always nice and polite.

Nov 20, 2025
Near my house (I am no longer capable of driving very far); handicapped accessible; friendly people. My husband and I have been seeing the same very competent P.A. for a long time and I will continue to see him (my husband died recently).

Nov 20, 2025
Love Dr. Martin.

Nov 20, 2025
Love Dr. Martin. I have sent several people to her.

Nov 20, 2025
I have a great physician great staff, clean location

Nov 19, 2025
The staff members are friendly, and Dr. Martin will sit with me and hear what I have to say. Her advice is easy to understand.

Nov 19, 2025
I like my doctor.

Nov 19, 2025
The staff and Dr. Stephens

Nov 19, 2025

Nov 18, 2025
The new office on Park Ave is easy to get to, nice parking, and very spacious. It is not a large, multi storied building, but one story, no stairs, and an easy front door.

Nov 16, 2025
Prompt professional and knowledgeable staff.

Nov 16, 2025
Nice new office. All office staff and nurses are competent and caring. Best part, though, is Dr. Darby Martin. I recommend her highly if you are in need of a primary care physician. She is awesome. She really listens to you and my visits are never rushed.

Nov 14, 2025
Friendly individuals

Nov 14, 2025
Kindness and timely

Nov 14, 2025
DR Dan is Fabulous!!!! Office staff, nurses and especially Evelyn are wonderful!!!!!! Location, environment are perfect. Been a patient for years and years and will continue to be.

Nov 14, 2025
very friendly

Nov 14, 2025
what's not to like? It is wonderful.

Nov 13, 2025
Everyone is so nice there from start to finish. Dr. Martin and staff were very professionally. I did not feel rushed at all. Nice and clean office.

Nov 13, 2025
They listen and answer all my questions, they make sure I understand what they are telling me. I'm so comfortable with my doctor, I would not go anywhere else. They have a wonderful staff there.

Nov 13, 2025
Clean, friendly staff, efficient patient throughput workflows. Prescriptions are filed to the accurate pharmacy. Doctor's diagnosis and treatment options are accurate. Dr. Cain is easy to speak to convey medical issues too. And he addresses them promptly.

Nov 13, 2025
New clean and very comfortable.

Nov 12, 2025
Clean and comfortable

Nov 12, 2025
I like that Dr Darby listens, gives feedback, and explains the treatment plan to make sure you understand.

Nov 12, 2025
Friendly staff

Nov 10, 2025
I appreciate that the office is exceptionally well-maintained, appearing both modern and pristine. Furthermore, I must commend the staff for their consistently helpful and accommodating demeanor, which greatly enhances the overall patient experience.

Nov 10, 2025
Everything!

Nov 9, 2025
If you want real healthcare, where you are listened to and treated like family, this is the place to come.

Nov 9, 2025
I have been going here for several years. The staff are very knowledgeable and helpful. The doctors are professional and personable. I don't feel rushed in and out. They're compassionate.

Nov 9, 2025
Friendly staff. No wait time. I love our doctor!

Nov 8, 2025
I’ve been going to doctor [last name] office for 30 years. His father was my first doctor then he retired. His son was then my doctor, now he is retiring. I am still using this office even though they went corporate. I like ARPN Palmieri. He’s a nice guy. Im still waiting for the new MD that will need to be assigned. Im pretty sure the insurance company will require it. Other than that I know the staff well. The new office is large and very clean. It’s convenient to get to. I like the my chart app that I can access for my healthcare files and test reports . It has stream lined the information and is easy to access . The health care industry is another issue and I will not rant here about it. I appreciate the care and remember my healthcare provides this industry with a stream of revenue . The longer I’m around the longer you have a revenue stream. Protect the revenue stream. It’s in your best interests

Nov 7, 2025
I loved Dr Stephens, He has been my primary care doctor over 30 yrs. I am extremely upset he is leaving. His staff that have been with him for years are all great. Baptist should jump through hoops to keep him

Nov 7, 2025
The staff.the entire team. The office and location.

Nov 7, 2025

Nov 6, 2025
Office staff professional and friendly and also seen in a timely manner

Nov 6, 2025
Clean, neat, great staff. Very short wait times, if any!

Nov 6, 2025
The new office is really nice and spacious. Very clean and comfortable!!! The staff has always been family oriented!!!

Nov 5, 2025
My wife and I have been going to Dr Stephens for 15 years. Misty, and all of the staff are great. Very pleased

Nov 5, 2025
Very helpful and everyone is friendly

Nov 2, 2025
Excellent medical care

Nov 2, 2025
Receptionist to start

Nov 1, 2025
Very friendly staff! Dr. Dan spends time with you.

Nov 1, 2025
Great office and care

Nov 1, 2025
It was large so everyone could spread out

Nov 1, 2025
I like Dr. Stephens, the focus of my office visit. He is attentive to my total well being. He listens. I see I receive appropriate medical knowledge and treatment from his care.—-Yes, many other points about the office are desirable. I go to the new office on Park Avenue in Orange Park, Fl., which nice and user friendly for patients.The staff are warm and friendly which is a must for medical offices. I also have observed their willingness to attend to each other in the work environment. So many good attributes of all the people there.

Nov 1, 2025
Everyone is so professional and kind and take the time to listen