The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 25, 2025
Everyone is great
Oct 19, 2025
Staff is friendly, warm and professional. The dr was very thorough. Explaining the procedure and how it would be performed and the risks involvef
Oct 18, 2025
Everyone is also so friendly and helpful!!
Oct 16, 2025
Each and every person I have interacted with from this practice has been kind, respectful and most importantly informative.
Oct 15, 2025
the kindness we receive is always overwhelming to us always so perfectional
Oct 9, 2025
I love the fact that they allow us to do phone calls vs going downtown
Oct 8, 2025
Professional in every aspect.
Oct 4, 2025
Good customer service during virtual appointment.
Oct 4, 2025
The way things work is run by the way the person in charge sets the tone. If the wrong person is in charge things are run bad and if the right person is in charge things are good. In this case we have a really good person in charge so from top to bottom things work really great . Dr. [last name] I think has God touching his shoulder .My experience with Dr [last name]l ,Kimberlee Leek ,Amy and Lyerly Neurosurgery has been great. I didn't get Amy last name sorry about that Amy you are a very good person .I say this because after trying to get scheduled for a MRI with the scheduled department that would not work with me getting me in and out so i could see Dr [last name] the same day [ per ] Dr orders the scheduling department wasn't going to work with me. Thanks to Amy and Kimberlee Leek thy stayed with me till the end and made it happen Thank you Amy Kimberlee Leek , Dr, [last name] and the rest of your staff for doing a really good job.
Sep 28, 2025
The people.
Sep 27, 2025
Everything
Sep 26, 2025
Excellent
Sep 21, 2025
The office staff was very accommodating, especially Megan.
Sep 12, 2025
Kimberlee is so personable. She took her time speaking with me about my issues. I didn't feel like she was rushing me to get me out of the room. She truly made me feel like she cared as if I was her family.
Sep 9, 2025
Clinical staff is supurb
Sep 6, 2025
Staff is friendly and very professional. Explained what the next procedure would be.
Aug 31, 2025
The ease of appointments. Having the option of a telephone call.
Aug 29, 2025
They make you feel extremely comfortable, especially when they are giving you test results. They are very thorough and knowledgeable and that makes all the difference in the world. It is also comforting that they know you prior to you even walking into the room.
Aug 29, 2025
Excellent follow up post event; professional and thorough as well as patient centric rapport in responding to questions and concerns.
Aug 23, 2025
Everyone is very caring and informative
Jul 21, 2025
Dr Staff especially Alfred
Jul 18, 2025
Dr. Hanel saved my life! I had been told that the aneurism that I had was 'very small, nothing to worry about' - turned out that it was larger than initially thought and had already been stressed once. Thankfully, he was able to get me into surgery within a week. His staff is very knowledgeable and very professional whenever I have had a reason to call the office. Following the latest scans, I had a phone conversation with his office to discuss future treatment. I appreciate all the care and follow up I have received.
Jul 11, 2025
Professional and caring.
Jun 26, 2025
Accessible
Jun 18, 2025
Fantastic
Jun 14, 2025
My appointment on June 9 was a very good session of checking my medical history and looking forward to what to expect i the future. Having been seen by someone since back in the 90s, I'm glad I'm still one of their patients. This 84 year old man is being well cared for.
Jun 8, 2025
Terrific timely support. Appreciate the personal attention.
Jun 8, 2025
Everyone is very knowledgeable, and friendly in tune to my needs. Thanks to all