Kelly Jo Henson, PA-C

Physician Assistant

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

436 verified ratings

436 Ratings, 197 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 20, 2026
The staff was very caring, pleasant, and professional

Aug 14, 2026
Appt was on time

Aug 14, 2026
Professional and knowledgeable, the staff is always friendly and focused, the care and attention to detail is always a priority for care

Aug 13, 2026
Very friendly and polite. Organized, clean, spotless facility. Timely service.

Aug 12, 2026
Very caring but professional Spoke so I could understand. Didn't speak or use words i couldn't understand.

Aug 9, 2026
Competent, compassionate and very professional!

Aug 8, 2026
Genuine concern, professional knowledge, efficiency.

Aug 7, 2026
Friendly knowledgeable caring people who take an interest in your problems

Aug 2, 2026
Everyone on your team are so helpful and pleasant!

Aug 1, 2026
Simply put...justveverythig from the moment I walked in... Felt safe comfortable and cared for. My Care Coordinator was excellent and so was my doctor. Never felt rushed and all my questions and concerns were openly discussed and addressed. Would definitely recommend my friends and family to consider in time of need. Walked out feel relieved and knowing/feeling everything is going to be okay.

Jul 30, 2026
Very knowledgeable personnel. Fast service and easy checkout.

Jul 30, 2026
I always enjoy my visit with Miss Henson PA She’s very patient, detailed orientated and an outstanding personality

Jul 22, 2026
My PA‑C, K.H., chose the right profession. She communicates clearly, listens without rushing, and makes it easy to explain what’s happening with my health. She has also been a stabilizing force in my mental health. The last two years have been difficult, and the fact that I’m still here feels like a statistical outlier — a survival event. I’m on SSDI, and I’m focused on reaching Medicare in under a year. People sometimes say others have it worse, but that doesn’t reduce the weight of my own experience. I move forward with the belief that God is on my side because the truth is with me. Truth is with me. Truth is with me. TRUTH.

Jul 15, 2026
Such a knowledgeable and friendly staff. Doctor takes time to explain/answer questions.

Jul 11, 2026
Kelly is very upstanding and seem to care about her patients. I like her a lot.

Jul 8, 2026
Kelly listens and is very compassionate. Very caring and knowledgeable.

Jun 30, 2026
very timely, staff were knowledgeable and ran vitals quickly. Kelly Jo the PA was was smart and caring.

Jun 28, 2026
My PA is very detailed oriented and listens to what I have to say. That is not always the case in some medical offices.

Jun 28, 2026
They always provide me with excellent care, the staff and everyone else

Jun 23, 2026
Excellent Employes Short Wait Times

Jun 21, 2026
Respectful and professional. Answer all questions

Jun 20, 2026
The doctors and staff are very professional and courteous toward the patients.

Jun 18, 2026
Very professional and efficient.

Jun 18, 2026
friendly and informative

Jun 14, 2026
Professionalism and easy to communicate my concerns

Jun 12, 2026
M D Anderson has proven to be efficient and trustworthy, in their dealings with me as a patient. I appreciate their skill and preparedness. The doctors that I have dealt with have always been prepared for our session. I am very pleased with M D Anderson as a quality healthcare provider.

Jun 11, 2026
Everyone is nice, professional, knowledgeable and friendly.

Jun 4, 2026
short wait time

May 30, 2026
Everyone you talk with at the clinic, reception, everywhere, are all up-beat, kind and friendly. Always a very pleasant visit.

May 28, 2026
PA Henson was very nice.

May 27, 2026
I always receive professional care at this office and highly recommend this hematology team.

May 23, 2026
Now have a plan for improvement.

May 16, 2026
The clinic is neat and well organized. The staff is exceptional.

May 14, 2026
Everything

May 8, 2026
Excellent care, as usual

May 2, 2026
Cordial and caring people.

May 1, 2026
respect for the patients time by adhering to the time of the appointment. Professional exam and conversation in plain American.

Apr 29, 2026
Near on time Very thorough and most personable

Apr 29, 2026
They were professional

Apr 28, 2026
Always professional and respectful of others time.

Apr 23, 2026
The visit was quick and everyone was friendly. The PA was very thorough.

Apr 21, 2026
Dr Henson had done her homework on my history prior to the appointment. I could tell and I appreciated that. She was a great listener and taught me quite a bit about my blood data.

Apr 17, 2026
Friendly people, prompt appointment times, clear communication from the professionals. And the view from the lobbies doesn’t hurt!

Apr 15, 2026
Everyone here is always very pleasant and helpful. They o over and beyond to support the customer/patient in a respectful way as well. I appreciate there efforts so much, feeling unwell already comes with it's challenges, but being able to come to a place where your treated fairly and not like just another number; takes some of the weight off of not feeling your best. Every experience I've had here has been amazing.

Apr 12, 2026
Everything

Apr 11, 2026
Professional

Apr 11, 2026
always receiver professional, efficient care. staff at all levels listen to my concerns, are compassionate and thorough during my visits.

Apr 9, 2026
The treatment worked!! They are one of only a few offices that actually start your appointment on time!! Their diagnosis and treatment was spot on. I feel so much better.

Apr 9, 2026
On time. Professional from check-in through delivery. Love going to MDA for anything - fast, gets it done - everyone smiles. Thanks!

Apr 9, 2026
Very professional and took the time needed to cover all my concerns.