Kelly Jo Henson, PA-C

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Jun 28, 2026

My PA is very detailed oriented and listens to what I have to say. That is not always the case in some medical offices.

Jun 28, 2026

They always provide me with excellent care, the staff and everyone else

Jun 23, 2026

Excellent Employes Short Wait Times

Jun 21, 2026

Respectful and professional. Answer all questions

Jun 20, 2026

The doctors and staff are very professional and courteous toward the patients.

Jun 18, 2026

Very professional and efficient.

Jun 18, 2026

friendly and informative

Jun 14, 2026

Professionalism and easy to communicate my concerns

Jun 12, 2026

M D Anderson has proven to be efficient and trustworthy, in their dealings with me as a patient. I appreciate their skill and preparedness. The doctors that I have dealt with have always been prepared for our session. I am very pleased with M D Anderson as a quality healthcare provider.

Jun 11, 2026

Everyone is nice, professional, knowledgeable and friendly.

Jun 4, 2026

short wait time

May 30, 2026

Everyone you talk with at the clinic, reception, everywhere, are all up-beat, kind and friendly. Always a very pleasant visit.

May 28, 2026

PA Henson was very nice.

May 27, 2026

I always receive professional care at this office and highly recommend this hematology team.

May 23, 2026

Now have a plan for improvement.

May 16, 2026

The clinic is neat and well organized. The staff is exceptional.

May 14, 2026

Everything

May 8, 2026

Excellent care, as usual

May 2, 2026

Cordial and caring people.

May 1, 2026

respect for the patients time by adhering to the time of the appointment. Professional exam and conversation in plain American.

Apr 29, 2026

Near on time Very thorough and most personable

Apr 29, 2026

They were professional

Apr 28, 2026

Always professional and respectful of others time.

Apr 23, 2026

The visit was quick and everyone was friendly. The PA was very thorough.

Apr 21, 2026

Dr Henson had done her homework on my history prior to the appointment. I could tell and I appreciated that. She was a great listener and taught me quite a bit about my blood data.

Apr 17, 2026

Friendly people, prompt appointment times, clear communication from the professionals. And the view from the lobbies doesn’t hurt!

Apr 15, 2026

Everyone here is always very pleasant and helpful. They o over and beyond to support the customer/patient in a respectful way as well. I appreciate there efforts so much, feeling unwell already comes with it's challenges, but being able to come to a place where your treated fairly and not like just another number; takes some of the weight off of not feeling your best. Every experience I've had here has been amazing.

Apr 12, 2026

Everything

Apr 11, 2026

Professional

Apr 11, 2026

always receiver professional, efficient care. staff at all levels listen to my concerns, are compassionate and thorough during my visits.

Apr 9, 2026

The treatment worked!! They are one of only a few offices that actually start your appointment on time!! Their diagnosis and treatment was spot on. I feel so much better.

Apr 9, 2026

On time. Professional from check-in through delivery. Love going to MDA for anything - fast, gets it done - everyone smiles. Thanks!

Apr 9, 2026

Very professional and took the time needed to cover all my concerns.

Apr 9, 2026

Friendly and professional staff

Apr 8, 2026

They are the Best.

Apr 8, 2026

“The doctors, PA‑Cs, and staff in the Hematology offices on the 6th floor of Baptist MD Anderson in Jacksonville are some of the best in the entire Baptist system. Being truly listened to makes a difference when you’re dealing with something as long‑term and unpredictable as recurrent DVTs. My PA‑C, who I saw on April 6th, 2026, deserves real credit — and whoever hired her deserves a raise. I’ve been dealing with blood clots for 17 years. In 2025 alone, I had multiple DVTs, including a traveling clot that I caught just in time on March 1st at Baptist South. Listening to the warning signs saved me, but so did the mobile ultrasound tech and the ER doctor who coordinated with the MD Anderson doctor on call. I don’t have cancer, but living with multiple DVTs is no easy path. On top of that, my right knee is bone‑on‑bone and needs to be replaced — and with my clot history, I’m still unsure whether I can safely go through with it. That may change, but it’s a real concern. My April 6th visit at Baptist MD Anderson was one of the best of many I have had. My PA‑C and I talked through everything, including getting me in with a better vascular specialist — then the one I saw back in March 2026 for a full vein check.”

Apr 3, 2026

Always very informative

Apr 3, 2026

Faster than most labs

Apr 3, 2026

Everyone is so helpful and professional and a good thing regardless what station you go into all your records they put in everyone to see

Apr 2, 2026

The employees

Mar 27, 2026

The front office staff is very nice; Dr Kelly Jo Henson and her in-training assistant were amazing

Mar 27, 2026

I love my PA. She very detail Orientated she explain to me my blood level. So I could understand it totally awesome.

Mar 27, 2026

great services 👍 love it

Mar 19, 2026

Extremely caring and supportive of my situation. You will never visit another facility that provides you with the care you deserve than MD Anderson. And especially those in the Oncology Clinic!

Mar 18, 2026

I was listened to and my concerns were addressed.

Mar 13, 2026

I have always rec'd such thoughtful, caring guidance from the medical staff while having my infusions. I appreciate all the staff.

Mar 13, 2026

Beautiful facility, spotless and staff friendly and eager to help.

Mar 9, 2026

Staff is so pleasant and efficient. Docs are thorough and take time with patient.

Mar 8, 2026

Very professional and efficient

Mar 7, 2026

Kelly is very thorough and answered all of my questions.