The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 25, 2026
Prompt service, friendly staff
Sep 23, 2026
Professional and helpful
Sep 18, 2026
Excellent staff
Sep 17, 2026
People were very helpful
Sep 17, 2026
Knowledgeable and attentive care. Explains results and options. Answers all questions thoroughly.
Sep 17, 2026
Location is on the island and easy to get to. Staff are professional and answer questions in a manner that is easy to understand.
Sep 16, 2026
Efficiency friendly and respectful
Sep 12, 2026
Kind, courteous and competent.
Sep 10, 2026
Friendly professional staff
Sep 7, 2026
Location and everyone was friendly.
Sep 6, 2026
Most efficient and caring staff.
Sep 5, 2026
Direct to the point, fast in and out, should have done this decades ago.
Sep 4, 2026
The PA that I saw was exceptional. Her knowledge of urology and willing to explain things was probably the best I’ve ever seen. Thank you very much for keeping her on staff.
Sep 3, 2026
Friendly, clean, a lot of seating, tv while waiting.
Sep 3, 2026
Everyone is welcoming, caring and professional. Urology issues can engender potentially embarrassing conversations. Jody and the other nurse whose name I unfortunately do not know make you feel welcomed and do a terrific job ameliorating that issue. Dr. [last name], who sets the tone for his office, is first rate. Knowledgeable, caring and definitely devoid of the all too frequent "physician God complex" he consistently creates the feeling that I am in good hands and well cared for. I have had the pleasure of meeting with Jessica Bruland twice. Most recently at the 9/1/26 follow up meeting after my procedure. She is a joy. At this appointment Jessica was familiar with my situation, honest and forthright about my symptoms and provided concrete, substantiated instructions from the immediate future. She either has an exceptional memory or takes extensive notes as she remembered items from our first encounter last March which were beyond clinical necessity. I feel she is a welcome adjunct to Dr. [last name] and a valuable addition to his practice. Bravo to all.
Sep 3, 2026
Personal and caring attention to my issues.
Sep 3, 2026
The staff was very friendly, efficient and professional. The NP was very pleasant and caring. She listened and answered all my questions.
Thank you!
Sep 2, 2026
Friendly staff
Attentive and thorough medical staff
Sep 2, 2026
Professional, courteous medical staff and office staff.
Sep 2, 2026
Timely. Very supportive. Great Staff.
Aug 27, 2026
Very friendly office.
Aug 27, 2026
They were polite,
Aug 24, 2026
Everyone is very professional, friendly and helpful. They truly care and go out of their way to explain everything.
Aug 24, 2026
Very organized the people are really nice and willing to help you no waiting around.
Aug 20, 2026
Office Staff, Nurses and Jessica Bruland APRN are kind, listen and do a Good Job!!!!
Aug 20, 2026
Very friendly and professional
Aug 19, 2026
i had been seeing Dr [last name] since 2017 and was very thankful for the attention he provided me. Recently I was hospitalized with a urological problem and Dr [last name] came to Baptist Nassau to check on me and I was extremely happy with the way he explained his concerns and plans for healing me. A few days later I was saw by ARNP Bruland in the Office and a month later Nurse Bruland performed a cystoscope procedure. Nurse Bruland explained the entire procedure before,during, and after results to my children and I.
Aug 19, 2026
Office personnel, Doctots,Nurses all professional and listen to you.
Aug 19, 2026
Super responsive, caring, and attentive! Can’t say enough good things!
Aug 19, 2026
Friendly, efficient, professional, and thorough.
Aug 15, 2026
Efficiency in getting appointments
The provider was relaxed, not rushed . Spent time with me and answered questions.
A very positive experience!!
Aug 14, 2026
They are friendly and courteous and listen to my concerns
Aug 14, 2026
Friendly reception
Jessica Bruland is easy to talk with
She is very thorough and really listens
to my questions and feedback
Aug 13, 2026
On time, friendly service
Aug 13, 2026
Great service at front desk. Outstanding medical attention. I am better.
Aug 12, 2026
Jessica was super friendly and thorough during my appointment. The front desk staff was also helpful!
Aug 10, 2026
Everyone is very friendly and comforting making it easier to feel comfortable.
Aug 8, 2026
Clean,well lit,polite and efficient staff.
Aug 7, 2026
Friendly and professional
Aug 7, 2026
It’s a great office & Dr [last name] is an excellent Urologist & Surgeon ! They are kind & communicate well & always on time for appointments , Thanks
Aug 5, 2026
Jessica Bruland PA is fabulous!
Aug 5, 2026
Everyone was professional and personable
Aug 2, 2026
The Dr.
Aug 1, 2026
Caring and professional staff.
Aug 1, 2026
From when I check in, I've never waited more than about 3 minutes before someone brings me in for my exam. Everyone has a positive attitude and they make you feel instantly comfortable.
Dr [last name] is friendly and listens to what you have to say...a true back and forth visit He also found a way to save me a bundle on a prescription.
Jessica Bruland, APRN is an absolute delight! She's knowledgeable, personable, practical and has a good sense of humor. The U.S. health care system would be greatly improved if every doctor's office had a Jessica!
Aug 1, 2026
Friendly professional staff.
Jul 31, 2026
I am a retired Navy health care provider with 40 years experience. Jessica Bruland is one of the best Urology APRN’s I have encountered in all of my years of being both a provider and a patient.