James Waler, MD

Pediatrics

Baptist Primary Care

9090 Regency Square Blvd. North

Jacksonville, FL 32211 Directions

904.724.5576

www.baptistjax.com

4.8 out of 5

137 verified ratings

1 Location


Baptist Primary Care - Regency

9090 Regency Square Blvd. North

Jacksonville, FL 32211

(904) 724-5576 Directions

137 Ratings, 68 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 16, 2025
Always get in for same day appointments

Dec 26, 2024
Everyone was so kind and it was very clean!

Dec 12, 2024
They are very helpful and kind .

Dec 9, 2024
I have always been able to bring my children in the same day if they were sick. The staff remember us and are so kind to our little boys. Dr. Waler is patient and friendly and very knowledgeable. He has never made us feel rushed and is compassionate when our boys were really sick. I'm so thankful to have the care of these healthcare providers!

Dec 3, 2024
total care to family health care needs

Nov 14, 2024
Courtesy, promptness , thoroughness, friendly

Nov 7, 2024
Dr. Waler

Oct 23, 2024
Fantastic Dr and staff.

Sep 30, 2024
We love Dr Waler and his staff! The front desk reception is great too! Jennifer is a great office manager and Lena in Pediatrics goes above and beyond!

Sep 12, 2024
I can see the doctor, discuss with he issues at hand, and something is actually done about it.

Aug 24, 2024
Office staff is always very nice, clean Dr Office and Dr. Waler is the best been coming here for years

Aug 1, 2024
Doctor and staff are always helpful. Check in is simple. Place is clean.

Jul 8, 2024
Always a great experience with Dr Waler. He is very thorough. He listens to all our questions and details. He provides very valuable guidance and wisdom to our teenagers and shows he genuinely cares about their health and wellbeing. Office staff team is always courteous, caring and helpful.

Jun 20, 2024
Everything! I love Dr. Waler.

Jun 12, 2024
It was quick and efficient.

Jun 8, 2024
Good and great people and they are welcoming.

Jun 2, 2024
Dr. Waler is amazing! His nurses are equally awesome! Love this team!

Jun 2, 2024
We love Dr Waler his kind, and patient that's from my 9 years old.

Apr 14, 2024
Friendly, on-time, and knowledgeable (up-to-date with research)!

Mar 28, 2024
I have known the staff for a long time and they are the best

Mar 26, 2024
Dr. Waler is the best doctor. He is patient and actually care about my kids. He does not rush us to get in and out.

Mar 5, 2024
The staff is friendly and knowledgeable. The wait is never long.

Feb 12, 2024
Majority of the staff were kind and professional. My only inconvenience is one of the women who were registering patients. She was quite condescending towards a Muslim couple who were trying to check in. There's signs everywhere about patient privacy but apparently that doesn't apply to the older lady checking them in. She was loud when she asked 'you don't have insurance?!' 'We don't take that!'. Just rude overall towards many. Minutes later, I noticed she continued to speak loud about everyone's business who would approach her to ask question. I've worked for customer service for 20 years and I haven't seen someone treat patients that way in the medical field. She may need some training or need to be corrected.

Jan 25, 2024
Staff is so friendly. After 17 years they've become family!!

Jan 13, 2024
My son is 16 and an IBD Patient. He was admitted into the hospital on 1-3-24 and discharged with an NG tube on 1-8-24. Our hospital stay with Wolfson's was horrible, plagued with many doctors that were conniving and unprofessional. My son was hurt, upset, and angry when we left the hospital. We had been in the middle of trying to find a new primary for him prior to be admitted as Mayo Clinic didn't seem to be really doing anything. We called Baptist and explained our situation and they called Dr. Waler's office and were able to get us in to see him since it was important for James to follow up with someone once we left the hospital. Dr. Waler is a remarkable human being! He took the time to get to know us, find out the situation, and ask questions. He gave us information and answered our questions. Above all he was polite, compassionate, understanding, and very professional. After having such a horrible experience at the hospital, I cannot even begin to express how much we needed someone like Dr. Waler at that very moment in time. He gave comfort to us and gave my family some hope that there are still good doctors out there that care and can be trusted and counted on. We are very thankful that we were connected with him and will be continuing to see him for our son.

Jan 11, 2024
Everyone is extremely friendly

Dec 24, 2023
It's the best team !

Dec 17, 2023
Well we've always loved Dr. Waler. He's the absolute best. Not to mention the nurses are amazing.

Dec 14, 2023
It is very quiet and workers very helpful and positive personality.

Dec 14, 2023
Excellent pediatric office, both of my kids are always well taken care of.

Dec 8, 2023
The doctor listen to my concerns. Gave information that was extremely helpful. The doctor gave me comfort because I didn't know who to go about helping my daughter.

Dec 7, 2023
Love this office. The staff is great, the doctors are amazing... Doctor Waler is an amazing pediatrician, I've been coming here for 21 years. They are remodeling the offices just a little sad the painting in the rooms are gone.

Dec 7, 2023
Dr. Waller and staff are amazingly kind and helpful. We love them!

Dec 7, 2023
The Staff is very friendly and the office is well kept. Dr. Waler is the BEST!

Dec 4, 2023
Dr. Waler is very caring and has a lot of knowledge.Answers all the questions patiently that my kids have.

Nov 30, 2023
The Dr. and the nurses are really good. They make the experience easy.

Nov 30, 2023
We love Dr Waler at Baptist Regency Jax Fl

Nov 20, 2023
professionalism and hospitality

Oct 12, 2023
Staff was very professional, courteous, and helpful!

Oct 12, 2023
Always clean and friendly people. Love Dr. Waler.

Oct 5, 2023
We just switched pediatricians after 14 years. Our previous one was very difficult to get a hold of or schedule appointments with. This office was easy to work with & very little wait time. Dr. Waler was patient with my 2 boys & spent ample Ron's getting to know them. Very pleased.

Sep 24, 2023
They are very informative. I never feel like I am 'just another appointment'.

Aug 27, 2023
Everyone is friendly and efficient! I called to say I'd be a few minutes late and the nurse that answered was so kind about it. Made this rushed, working mom feel so much better. I loved Dr. Edralin and I love Dr. Waler. They've always provided excellent healthcare for my son.

Jul 30, 2023
Good staff

Jul 28, 2023
Friendly staff

Jul 20, 2023
Been going there for 30 years

Jul 13, 2023
Dr Waler is and has been an amazing pediatrician!

Jul 9, 2023
Very friendly staff and very quick.

Jul 8, 2023
Nurses and Dr Waller recognize my children and ask about the others that aren't there. See to care about them.

Jun 23, 2023
We love Dr. Waler! We have been going to him for 11 years and he always provides the best thorough care. The office staff is always freindly and helpful. They are always running on time and are quick to get you in for a sick visit.