Ian Pinto, MD, MPH, FACP

Hematology, Medical Oncology

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

1,165 verified ratings

1,165 Ratings, 685 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 23, 2025
Everyone is concerned about your health. I had to schedule multiple appointments, and Alexis did a great job accomplishing that.

Nov 23, 2025
My oncology team is amazing! Dr Pinto and staff are truly one of kind.

Nov 22, 2025
Best Doctors

Nov 22, 2025
Very careful professional care.

Nov 20, 2025
Very comfortable.

Nov 20, 2025
Always efficient and great service. The techs are great at what they do.

Nov 19, 2025
Dr. Pinto is very personable & professional! He does not rush you. He listens to you & answers any questions you may have. I would highly recommend him.

Nov 19, 2025
Everything and everyone were great. No complaints.

Nov 19, 2025
Super excellent care & professionalism

Nov 18, 2025
I liked the friendliness and professionalism of the staff; i liked the timeliness of my keeping my appointments; i liked the clarity of explanations of info.

Nov 18, 2025
Dr. Pinto is a great physician. He takes out a quality amount of time to listen to my health concerns, explains his recommendations and follows through with a treatment plan. Dr. Pinto shows genuine concern for his patients which also says he loves what he does as a provider. The entire staff is extremely knowledgeable, courteous, respectful and provides compassionate care to their patients. I couldn't have chosen a better team to provide the kind of treatment that was given to me during my infusions. I feel blessed and I know my care is in good hands. Thank you hematology team. You're the best!!!

Nov 18, 2025
Extremely happy with Oncology/Dr. Pinto and crew. Appointment was on Monday and I thought it was on Tuesday. I was going to be late getting in so I called. They quickly turned the Appointment into a zoom/online visit so we were able to move forward without skipping a beat. No missed Appointment, no fee, and everything went great. 10 minutes later and I'm still sitting in my recliner. Wow. Went so fast it almost felt like it never happened. Outstanding!!

Nov 11, 2025
Dr Pinto took time to answer all my questions and concerns. The staf are exceptional and professional.

Nov 7, 2025
Everyone friendly and smiling. Appointment on time

Nov 6, 2025
Atmosphere

Nov 4, 2025
They really listen to you. They are interested in your health and well being. Because of that, they provide excellent quality care.

Nov 2, 2025
The care and support for me was very good

Oct 31, 2025
Dr pinto is very thorough, professional and has great bedside manners...he makes sure all information good or bad is clear and understood...I love that in a doctor

Oct 31, 2025
The staff and Dr Pinto made me feel at ease. Everyone is so supportive, informative, and caring. I am so happy that I am with MD Anderson.

Oct 30, 2025
Very nice, caring, knowledgeable

Oct 28, 2025
My doctor take he’s time to listening to my concern in order to give me the best treatment in the staff gave respect and dignity to everyone

Oct 28, 2025
Very thorough. Caring.

Oct 26, 2025
Clean professional friendly service

Oct 25, 2025
Professional caring personable staff members - from reception to nurses to the physician, Dr Pinto. I feel like they care about me and treating my condition for best results. I would recommend them to anyone. In fact, I recommended them just this morning to a friend that has been diagnosed with kidney cancer.

Oct 24, 2025
The people responsible for dealing with the public. Doctors never seemed rushed and gave as much time as needed.

Oct 22, 2025
Everything. The staff from checkin, nurses, front desk, Dr Pinto. The demeanor of everyone is compassionate, kind and very personable. You are over the top on all you do.

Oct 22, 2025
Dealing with cancer, at any levelor stage, can be stressful. It requires keeping on top of appts., insurance, grants, nutrition, medications, labs, additional phone calls, family concerns, mental attitude to “run the long race”. It’s Baptist/MD Anderson’s empathetic patient-centric approach to top shelf patient care that separates them from the rest. Dr. Ian Pinto and the supporting staff are exceptional care givers and life enhancers. I am most grateful and fortunate to have found them at a critical point in my life.

Oct 18, 2025
I like the fact that they listen to me! That they allow me to take part in my treatment decisions!

Oct 16, 2025
Everyone is really concerned about taking care of my medical well-being. From the front desk to the doctor office everything was very smooth. Thank You.

Oct 15, 2025
Very informative and Dr Pinto always listen and answer all our questions.

Oct 14, 2025
Professional and thorough. Dr. Pinto is the best!

Oct 12, 2025
Addressed issues.

Oct 9, 2025
From checking in to Dr Pinto everyone was exceptional.

Oct 7, 2025
Short wait. Dr Pinto is always detailed and thorough. He called in an order “stat” and I was scheduled right away.

Oct 7, 2025
Personable and professional

Oct 4, 2025
Everyone knew what their part.

Oct 2, 2025
very clear and understandable. very upfront and not hiding anything but done with compassion

Oct 2, 2025
Very polite & caring. Excellent patient care

Oct 2, 2025
The doctor that has been taking care of me genuinely cares and is very helpful with decision making .The doctor is a very good listener and always carry’s on a very uplifting attitude that just seems to rub off on patients.

Oct 2, 2025
how friendly everyone was.

Sep 28, 2025
Doctor explained everything very clearly

Sep 28, 2025
Dr Pinto and his staff do a excellent job

Sep 27, 2025
Very professional

Sep 26, 2025
You are always prepared for the visit and the young lady at scheduling we above and beyong in helping me get scheduled

Sep 26, 2025
Very professional and organized. Research and knowledge of my case file prior to arrival exceptional. Looking forward to continuing a great experience.

Sep 26, 2025
Friendly knowledgeable staff.

Sep 25, 2025
Extremely informative

Sep 24, 2025
My Oncologist, Dr. Pinto thinks ahead and take remedial action to address issues before they become major anomalies. He listens carefully and responds to concerns effectively. He interacts well and willing to take necessarily actions to the requests if they make sense. He is friendly and easy to work with. His staff are quick to respond to vm and/or messages and follow up and follow through effectively

Sep 24, 2025
Excellent

Sep 20, 2025
The Drs. are so kind and thoughtful as to what's going on with you. So glad they are here in Jacksonville. What a blessing.