HSS Non-Operative Physiatry
4.9 out of 5
8,324 verified ratings
8,324 Ratings, 106 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 3, 2026
Paul M. Cooke, MD
Courteous and patient
Mar 3, 2026
James F. Wyss, MD, PT
excellent including all staff
Mar 3, 2026
Paul M. Cooke, MD
Great customer service! The provider was attentive to my questions, took the time to listen to my concerns.
Mar 2, 2026
Joel M. Press, MD
Dr Press is excellent
Feb 27, 2026
Paul M. Cooke, MD
Outstanding staff and offices and I have the most respect and admiration for Dr. Cooke!
Feb 24, 2026
Jonathan S. Kirschner, MD, RMSK
The entire staff from the people on the phone, to the people at the front door of the building to the Dr’s assistant and the Dr were excellent and friendly. I came in the day after the big snowstorm to find the facility being cleared of snow in front of the building and the sidewalk in front of the door. Thank you for the attention to detail.
Feb 19, 2026
Paul M. Cooke, MD
Dr Cooke is exceptional
Feb 18, 2026
Jonathan S. Kirschner, MD, RMSK
Knowledgable, caring, and thorough
Feb 12, 2026
James F. Wyss, MD, PT
He did a great job listening to me and answering questions.
Feb 11, 2026
Joel M. Press, MD
First experience with Dr. Press and HSS. 10/10. Night and day experience between him and the previous doctor I saw for the same issue.
Feb 10, 2026
Paul M. Cooke, MD
Dr. Cooke is truly exceptional, not only with his medical expertise, he is genuinely caring and compassionate, takes time in explaining about the medical problem.
Feb 10, 2026
Jonathan S. Kirschner, MD, RMSK
Best physician communicator I have ever experienced! Extreme patient empathy and professionalism.
Feb 9, 2026
Jonathan S. Kirschner, MD, RMSK
Thoroughly professional and informative.
Feb 6, 2026
James F. Wyss, MD, PT
Dr. Wyss is an amazing doctor...He treats you such empathy and builds your confidence that your issue at hand is being addressed
Feb 5, 2026
James F. Wyss, MD, PT
Dr. Wyss is an experienced professional with a pleasant and informative bed side manner. I am very grateful to him, and to his staff and Christina [ ] (Dr. [ ]) who arranged the much needed appointment on short notice.
Feb 5, 2026
Jonathan S. Kirschner, MD, RMSK
Great experience
Feb 4, 2026
Paul M. Cooke, MD
Dr. Cooke & staff were outstanding! I've already recommended to a few colleagues w/back issues.
Feb 4, 2026
Jonathan S. Kirschner, MD, RMSK
I have been seeing Dr. Kirschner for almost 3 years for various structural issues. He has always been thorough, listens well, answers all my questions and I never feel rushed. He is skilled, knowledgeable, and kind. I am grateful to have him on my team.
Jan 29, 2026
Ellen Casey, MD
My opions about Dr. Ellen Casey are clear in my responses to your questions.
I would like to add that when Dr. Casey joined the HSS staff they won the Physiologist Sweepstakes.
Jan 28, 2026
Paul M. Cooke, MD
Dr. Cooke is excellent
Jan 28, 2026
Jonathan S. Kirschner, MD, RMSK
Dr. Kirschner is a wonderful doctor with extraordinary skills.
Jan 27, 2026
Jonathan S. Kirschner, MD, RMSK
Dr. Kirschner is a consummate professional and a kind and extremely skilled physician. Thrilled to be his patient
Jan 27, 2026
Jonathan S. Kirschner, MD, RMSK
Dr Kirschner is a doctor who is always professional, knowledgeable and is a good listener.
Jan 27, 2026
Paul M. Cooke, MD
Dr. Cooke and his team are the best. They know their stuff and avoid unnecessary scans when they know what the issue is. I really appreciate his trust in me as his patient as he knows I know how to heal myself without having to go to a PT for this specific injury.
Jan 27, 2026
Paul M. Cooke, MD
Dr. Cooke is an excellent doctor. He listens attentively and carefully explains how to move forward.
Jan 26, 2026
James F. Wyss, MD, PT
Dr. James took the time to explain everything to my daughter and really get to know what would best help her. He made it very comfortable for her and helped greatly!
Jan 22, 2026
Ellen Casey, MD
Dr Casey was very helpful and made excellent recommendations
Jan 22, 2026
Ellen Casey, MD
Ellen Casey is an excellent doctor in all respects. I am very appreciative.
Jan 22, 2026
Vincenzo Castellano, MD
I felt that Dr Castellano was professional and friendly. He was attentive to my reason for my visit. He was thorough with my examination.
Jan 22, 2026
Joel M. Press, MD
I hope he will continue to advise me from long distance, as I live in Buffalo.
Jan 22, 2026
Paul M. Cooke, MD
Dr. COOKE is the best
Jan 22, 2026
James F. Wyss, MD, PT
Dr. Wyss is a superb communicator. All of the staff are.
Jan 21, 2026
Paul M. Cooke, MD
Dr Cooke is an outstanding provider. He brings together all the positive traits that you would want in your physician, and I am glad he is my doctor.
Jan 20, 2026
Jonathan S. Kirschner, MD, RMSK
Dr. Kirschner is caring, listens well and doesn't rush.
Jan 20, 2026
Paul M. Cooke, MD
I am satisfied with the treatment I received.
Jan 20, 2026
James F. Wyss, MD, PT
Apart from being an excellent diagnostician (who found out what was causing my extreme pain when others could not) Dr. Wyss Is simply a mensch. Wonderful bedside manner, compassionate and open to questions. Just an all around great doctor
Jan 16, 2026
Paul M. Cooke, MD
Wonderful Doctor. Really took his time to understand my concerns.
Jan 16, 2026
James F. Wyss, MD, PT
Truly a great experience having to go there
Jan 14, 2026
Vincenzo Castellano, MD
Just take a little more time and slow down when you were explaining what could possibly be wrong with my shoulder I wasn’t familiar with all the bones and muscle muscles you were referring to
Jan 14, 2026
Jonathan S. Kirschner, MD, RMSK
Dr Kirschner is exceptional in his professionalism, as was that of Dr [ ] , who was assisting.
Jan 13, 2026
James F. Wyss, MD, PT
Dr. Wyss is patient, answers all your questions and works with you to find a solution! He has always helped me tremendously! I would not hesitate to recommend him!!
Jan 13, 2026
Jonathan S. Kirschner, MD, RMSK
Dr. Kirschner is the best. I trust him and find him kind, vey smart and just an excellent person.
Jan 13, 2026
Jonathan S. Kirschner, MD, RMSK
Dr Kirschner is truly an exceptional doctor. He clearly explained all that was going on with my injury - reviewed next steps and care - answered all my questions. I am thrilled and thankful to receive care from him.
Jan 12, 2026
James F. Wyss, MD, PT
Dr. James Wyss is an exceptional physician who takes care to hear me out and respects my conservative approach to treatment.
Jan 12, 2026
James F. Wyss, MD, PT
The Dr exceeded my expectations. He listen to my issues and was very kind and offered solutions.
Jan 9, 2026
Vincenzo Castellano, MD
Dr Castellano has been my physician for the past 8 years helping me to deal with my medical condition
Jan 9, 2026
Paul M. Cooke, MD
Dr. Cooke has been extremely helpful, and explains things in a way that is understandable to a non-physician. And he truly listens -- I can't emphasis enough how crucial that is as a patient. I would recommend Dr. Cooke to anyone without hesitation.
Jan 8, 2026
Paul M. Cooke, MD
Dr. Cooke is the best at what he does. His attention to detail is incredible.
Jan 7, 2026
Jonathan S. Kirschner, MD, RMSK
Dr. Kirschner is a wonderful doctor and I am very grateful to be able to see him
Jan 7, 2026
Joel M. Press, MD
10/10