Heather Nielsen, DO
Family Medicine
Baptist Primary Care
230 Village Commons Drive
St. Augustine, FL 32092 Directions
4.9 out of 5
876 verified ratings
876 Ratings, 501 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 22, 2025
Pleasing atmosphere. Staff are very professional and knowledgeable.
Mar 22, 2025
Everything
Mar 22, 2025
Beautiful facility, clean, bright and comfortable. Friendly, knowledgeable staff. Appreciate submitting health information by email prior to appointment, rather than updating information in the waiting room. Great experience, hassle free. Thanks!
Mar 21, 2025
I like that I don’t have to wait long when I arrive. The timing of the appointments is considerate of the patient. I love Dr. Nielsen. She and I have a good rapport and she understands my philosophy about preventing medical issues versus reacting to them.
Mar 16, 2025
Clean and effective
Mar 15, 2025
Very friendly, efficient office!
Mar 15, 2025
I love the convenience,cleanliness and especially the staff
Mar 15, 2025
Love my doctor & everyone in the office is very nice
Mar 15, 2025
Friendly, clean, efficient with plenty of parking.
Mar 13, 2025
Staff is courtesy n takes all your information quickly
It's a comfortable n friendly atmosphere n don't have to wait long to see your doctor
Mar 10, 2025
The staff and their efficiency.
Mar 1, 2025
1) It is very clean, as one should expect it to be.
2) The small rooms for individualized interactions with the physician are ideal.
3) At the end of a visit, with two (2) check-out sites, there is little waiting for a patient to be on their way.
Feb 27, 2025
Dr. Nielsen
Feb 22, 2025
They provide the very best professional medical care that I have ever experienced.
Feb 20, 2025
Location
Feb 20, 2025
Everything
Feb 20, 2025
The ease of getting an appointment. Also, the doctor is great too!
Feb 17, 2025
Everyone from the moment I walk into the office, until I check out. Are very kind, considerate. Knowledgeable.
Feb 17, 2025
Very friendly staff
Feb 15, 2025
We love Dr. Nielsen and the office staff.
Feb 15, 2025
Open and honest communication. Reasonable wait times.
Feb 15, 2025
The entire experience, from reception, Dr. assistant (nurse), my Doctor to check out and scheduling of follow ups!
Feb 15, 2025
I have been a patient of Dr. Nielsen’s for 7 years and find her demeanor and professionalism to be exactly what I look for in a doctor. The office staff is always friendly and helpful.
Feb 14, 2025
Friendly efficient staff; can make same day appointments; good doctor visits.
Feb 13, 2025
Prompt, competent, and open to discussion.
Feb 11, 2025
Dr Nielsen is always very approachable and you don’t feel rushed.
Feb 10, 2025
Spaciousness and we’ll managed
Feb 6, 2025
Dr Nielsen is the best! Very thorough and thoughtful.
Feb 5, 2025
Welcoming office. People are kind.
Feb 3, 2025
Everything!
Feb 3, 2025
clean office. Nice doctor
Feb 1, 2025
Dr Nielsen is very good about listens to you.
The woman who takes the blood samples is extremely good with my difficult veins.
The whole staff is very friendly and pleasant.
Feb 1, 2025
Everything
Jan 30, 2025
Staff was very knowlegable
Jan 28, 2025
The staff are very helpful and pleasant
Jan 26, 2025
Mostly the Dr. A lot of help. Thank you so much.
Jan 25, 2025
Staff always friendly and very efficient. Facility spotless. Dr Nielsen is the best!
Jan 25, 2025
Dr Nielsen and Melissa are great! When I have a health issue, the office always helps me be seen right away.
Jan 25, 2025
Dr. Nielsen is very co-operative as is the phlebotomist and the entire staff.
Jan 22, 2025
clean, friendly, and very quick service
Jan 16, 2025
Efficient and clean.
Jan 16, 2025
Professional, caring, clean, efficient, and never a crowded waiting room.
Jan 13, 2025
The care the group and Doctor gives you
Jan 12, 2025
Check in was fast and easy. Appointment was on time. Everything went exactly as anticipated and all questions were discussed and answered in a timely manner.
The perfect Doctors appointment!
Jan 9, 2025
Knowledgeable and friendly doctors and staff in a clean modern office.
Everyone is willing to take the time to answer all your questions.
Jan 9, 2025
Clean neat not hard to navigate
Jan 9, 2025
The Doctor listens attentively and response in a way that makes me feel getter.
Jan 9, 2025
Friendly and efficient.
Jan 9, 2025
People are very friendly. Doctors listen to you and you never feel rushed.
Jan 9, 2025
Efficient, friendly staff.