Heather Nielsen, DO
Family Medicine
Baptist Primary Care
230 Village Commons Drive
St. Augustine, FL 32092 Directions
4.9 out of 5
968 verified ratings
968 Ratings, 571 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 21, 2025
Clean, organized and roomy
Jun 19, 2025
All went well!
Jun 19, 2025
Minimal wait time; professional yet friendly staff; phlebotomist is best I’ve ever encountered; could not ask for a better primary care physician than Dr Heather Nielsen!
Jun 19, 2025
The office staff was friendly and got me checked in promptly.
Jun 18, 2025
Dr Heather Nielsen is fantastic…she listens, is thorough, and really cares!
Jun 18, 2025
Pleasant in every way
Jun 15, 2025
Very clean space and nice staff!
Jun 15, 2025
Quick response to needed appointment,
& to questions both at appointment & on portal.Friendly staff & clean office.
Jun 14, 2025
We love Dr. Heather Nielsen and all the staff members
Jun 12, 2025
Everyone from staff and especially dr Nielsen were a pleasure to deal with, along with being courteous and professional.
Dr Nielsen took the time to listen to my concerns and provide sound advice.
Great dr and staff-highly recommend.
Jun 9, 2025
Staff is professional and nice.
Jun 8, 2025
The office staff is always friendly and accommodating.
Jun 8, 2025
Friendly and prompt. Never have to wait. Also they are very knowledgeable.
Jun 8, 2025
Dr. Nielsen and her staff are exceptional. She is the primary care provider for my entire family from the time my youngest was born six years ago until today. She goes out of her way to ensure my family receives the care they need, as well as she truly knows our family and if something seems off she catches it. I couldn't ask for a better person to look after the heath of my family.
Jun 5, 2025
My doctor
Jun 1, 2025
Dr Heather Nielsen, Marla [last name], APRN and the entire staff are knowledgeable and friendly while the offices are beautiful and clean.
May 30, 2025
Staff are pleasant and efficient. I was seen in a timely manner. Dr. Nielsen is great!
May 30, 2025
Fast, efficient and friendly.
May 30, 2025
Usually on time
May 26, 2025
The staff is friendly and efficient, referral processes are streamlined and seamless. Office is clean and convenient.
May 25, 2025
Very nice and new
May 25, 2025
The staff is always very courteous and helpful. Dr. Nielsen has been my Dr. For 5 years and is absolutely the best! Wouldn't trade her for anything. Her assistant Holley is also very helpful and a delight.
May 25, 2025
Dr. Nielsen and staff are great!
May 25, 2025
Very efficient and friendly!
May 25, 2025
Friendly, caring, and knowledgeable.
May 25, 2025
Close to my home
May 25, 2025
They Take the time to explain the treatments needed or the tests required to cover my concern. Unlike Emory in ATL where I was always rushed out and told Medicare only allowed 3 min to read my records.
May 23, 2025
Great doctor Dr Nielsen. Staff was helpful and out on time good visit all around. They treat you right. good parking also.
May 23, 2025
Friendly caring staff from the minute you come in! Office is always clean and inviting! Dr Nielsen is the best!
May 23, 2025
Dr Nielsen and the rest of the staff. Flexibility and compassion
May 19, 2025
Professionalism, compassion with the patients.
May 17, 2025
Very efficient office and personnel.
May 15, 2025
Efficient, Friendly, Professional & Thorough
May 12, 2025
Dr. Nielsen is Great! She is kind, caring and knowledgeable. She treat us well and takes time listening to our needs.
May 12, 2025
Great service, on time, friendly, and professional.
May 8, 2025
Professional, courteous and caring staff. Physicians are exceptional in all respects.
May 8, 2025
Everything ❤️
May 5, 2025
This is a very well run office. They were efficient in meeting appointment times they are helpful in making new appointments.
May 3, 2025
Dr. Nielsen is amazing! I’ve had nothing but wonderful experiences with her and the entire office. Dr. Nielsen is kind, patient, and extremely knowledgable. She takes the time to listen to your questions and/or concerns and she clearly cares about her patients. The staff is also fantastic; always courteous and helpful.
May 3, 2025
Clean and receptionist are very pleasant and everyone is great
May 3, 2025
Exceptionally friendly staff
May 1, 2025
It was great.
May 1, 2025
Everything
May 1, 2025
Dr. Nielsen!
May 1, 2025
Doctors & staff extremely kind.
Apr 26, 2025
Reponsiveness
Apr 17, 2025
Dr Nielsen
Apr 17, 2025
Friendly staff the moment you enter. Very professional and efficient.
My doctor and her nurse are very caring and good listeners. Extremely knowledgeable, helpful and supportive.
Apr 17, 2025
The doctor and staff are very interested in the care of patient
Apr 17, 2025
Excellent service