Heather Nielsen, DO
Family Medicine
Baptist Primary Care
230 Village Commons Drive
St. Augustine, FL 32092 Directions
4.9 out of 5
1,015 verified ratings
1,015 Ratings, 584 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 27, 2025
Entire staff is wonderful
Jul 19, 2025
Dr. Heather Nielsen is a gem. Listens to you but does not waste your time.
Jul 19, 2025
Dr. Heather Nielsen and her staff do everything they can to help their patients.
Jul 11, 2025
Easy to communicate by portal to schedule appointments, refill prescriptions. Primary care physician is proactive.
Jul 10, 2025
The quality of doctors and the attention to my needs/concerns.
Jul 10, 2025
Timely, professional and quality care
Jul 10, 2025
Concern and care for me
Jul 5, 2025
The friendly nest of the People and how wonderful the care for you.
Jul 4, 2025
Everything is easy to accomplish, from check in to check out.
Jul 3, 2025
The office was efficient, and the people were very nice. I got there paid my copay and sat down. The staff called me to get weighed and blood pressure. I waited a little while until Dr NIELSEN came in. We discussed my problem and she sent prescriptions to help to the pharmacy of my choice. Got the prescriptions and I am much better a few days later.
Jun 29, 2025
Always helpful and friendly!
Jun 29, 2025
Clean efficient polite and ON Time
Jun 23, 2025
Everything
Jun 21, 2025
Clean, organized and roomy
Jun 19, 2025
All went well!
Jun 19, 2025
Minimal wait time; professional yet friendly staff; phlebotomist is best I’ve ever encountered; could not ask for a better primary care physician than Dr Heather Nielsen!
Jun 19, 2025
The office staff was friendly and got me checked in promptly.
Jun 18, 2025
Dr Heather Nielsen is fantastic…she listens, is thorough, and really cares!
Jun 18, 2025
Pleasant in every way
Jun 15, 2025
Very clean space and nice staff!
Jun 15, 2025
Quick response to needed appointment,
& to questions both at appointment & on portal.Friendly staff & clean office.
Jun 14, 2025
We love Dr. Heather Nielsen and all the staff members
Jun 12, 2025
Everyone from staff and especially dr Nielsen were a pleasure to deal with, along with being courteous and professional.
Dr Nielsen took the time to listen to my concerns and provide sound advice.
Great dr and staff-highly recommend.
Jun 9, 2025
Staff is professional and nice.
Jun 8, 2025
The office staff is always friendly and accommodating.
Jun 8, 2025
Friendly and prompt. Never have to wait. Also they are very knowledgeable.
Jun 8, 2025
Dr. Nielsen and her staff are exceptional. She is the primary care provider for my entire family from the time my youngest was born six years ago until today. She goes out of her way to ensure my family receives the care they need, as well as she truly knows our family and if something seems off she catches it. I couldn't ask for a better person to look after the heath of my family.
Jun 5, 2025
My doctor
Jun 1, 2025
Dr Heather Nielsen, Marla [last name], APRN and the entire staff are knowledgeable and friendly while the offices are beautiful and clean.
May 30, 2025
Staff are pleasant and efficient. I was seen in a timely manner. Dr. Nielsen is great!
May 30, 2025
Fast, efficient and friendly.
May 30, 2025
Usually on time
May 26, 2025
The staff is friendly and efficient, referral processes are streamlined and seamless. Office is clean and convenient.
May 25, 2025
Very nice and new
May 25, 2025
The staff is always very courteous and helpful. Dr. Nielsen has been my Dr. For 5 years and is absolutely the best! Wouldn't trade her for anything. Her assistant Holley is also very helpful and a delight.
May 25, 2025
Dr. Nielsen and staff are great!
May 25, 2025
Very efficient and friendly!
May 25, 2025
Friendly, caring, and knowledgeable.
May 25, 2025
Close to my home
May 25, 2025
They Take the time to explain the treatments needed or the tests required to cover my concern. Unlike Emory in ATL where I was always rushed out and told Medicare only allowed 3 min to read my records.
May 23, 2025
Great doctor Dr Nielsen. Staff was helpful and out on time good visit all around. They treat you right. good parking also.
May 23, 2025
Friendly caring staff from the minute you come in! Office is always clean and inviting! Dr Nielsen is the best!
May 23, 2025
Dr Nielsen and the rest of the staff. Flexibility and compassion
May 19, 2025
Professionalism, compassion with the patients.
May 17, 2025
Very efficient office and personnel.
May 15, 2025
Efficient, Friendly, Professional & Thorough
May 12, 2025
Dr. Nielsen is Great! She is kind, caring and knowledgeable. She treat us well and takes time listening to our needs.
May 12, 2025
Great service, on time, friendly, and professional.
May 8, 2025
Professional, courteous and caring staff. Physicians are exceptional in all respects.
May 8, 2025
Everything ❤️