Heather Nielsen, DO
Family Medicine
Baptist Primary Care
230 Village Commons Drive
St. Augustine, FL 32092 Directions
4.9 out of 5
942 verified ratings
942 Ratings, 551 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 25, 2025
Very nice and new
May 25, 2025
The staff is always very courteous and helpful. Dr. Nielsen has been my Dr. For 5 years and is absolutely the best! Wouldn't trade her for anything. Her assistant Holley is also very helpful and a delight.
May 25, 2025
Dr. Nielsen and staff are great!
May 25, 2025
Very efficient and friendly!
May 25, 2025
Friendly, caring, and knowledgeable.
May 25, 2025
Close to my home
May 25, 2025
They Take the time to explain the treatments needed or the tests required to cover my concern. Unlike Emory in ATL where I was always rushed out and told Medicare only allowed 3 min to read my records.
May 23, 2025
Great doctor Dr Nielsen. Staff was helpful and out on time good visit all around. They treat you right. good parking also.
May 23, 2025
Friendly caring staff from the minute you come in! Office is always clean and inviting! Dr Nielsen is the best!
May 23, 2025
Dr Nielsen and the rest of the staff. Flexibility and compassion
May 19, 2025
Professionalism, compassion with the patients.
May 17, 2025
Very efficient office and personnel.
May 15, 2025
Efficient, Friendly, Professional & Thorough
May 12, 2025
Dr. Nielsen is Great! She is kind, caring and knowledgeable. She treat us well and takes time listening to our needs.
May 12, 2025
Great service, on time, friendly, and professional.
May 8, 2025
Professional, courteous and caring staff. Physicians are exceptional in all respects.
May 8, 2025
Everything ❤️
May 5, 2025
This is a very well run office. They were efficient in meeting appointment times they are helpful in making new appointments.
May 3, 2025
Dr. Nielsen is amazing! I’ve had nothing but wonderful experiences with her and the entire office. Dr. Nielsen is kind, patient, and extremely knowledgable. She takes the time to listen to your questions and/or concerns and she clearly cares about her patients. The staff is also fantastic; always courteous and helpful.
May 3, 2025
Clean and receptionist are very pleasant and everyone is great
May 3, 2025
Exceptionally friendly staff
May 1, 2025
It was great.
May 1, 2025
Everything
May 1, 2025
Dr. Nielsen!
May 1, 2025
Doctors & staff extremely kind.
Apr 26, 2025
Reponsiveness
Apr 17, 2025
Dr Nielsen
Apr 17, 2025
Friendly staff the moment you enter. Very professional and efficient.
My doctor and her nurse are very caring and good listeners. Extremely knowledgeable, helpful and supportive.
Apr 17, 2025
The doctor and staff are very interested in the care of patient
Apr 17, 2025
Excellent service
Apr 13, 2025
Every single person went above and beyond.
Apr 13, 2025
Very friendly and helpful.
Apr 13, 2025
Everyone is nice.
Apr 11, 2025
Professional staff and awesome Doctors.
Apr 11, 2025
Very nice, feel cared for
Apr 9, 2025
Overall experience is always very good.
Apr 9, 2025
It’s close and everyone is very helpful.
Apr 9, 2025
My Doctor
Apr 5, 2025
Kind and efficient. Listens to my concerns and helps me work through them.
Apr 3, 2025
Office runs efficiently, staff is friendly, and I really like Dr Nielsen.
Apr 3, 2025
Staff is friendly. Dr Nielsen listens and discusses my needs and concerns.
Not diffiuclt to get time for appointments. Location is convenient
Apr 3, 2025
Dr Nielsen and Holly very attentive along with check in and checking out
Apr 3, 2025
Very friendly and knowledgeable. It felt like they cared.
Apr 2, 2025
Everything
Apr 1, 2025
Always on time. All is comfortable. Good communication
Apr 1, 2025
I like everything about this office, location, staff, doctor. Very happy with my health care at this facility.
Mar 29, 2025
Clean,friendly,not much of a wait
Mar 27, 2025
Everyone was very nice and helpful.
Mar 27, 2025
My doctor, the staff and ease of using the Baptist Health app.
Mar 27, 2025
I love Dr Heather Nielsen !!