Heather Nielsen, DO
Family Medicine
Baptist Primary Care
230 Village Commons Drive
St. Augustine, FL 32092 Directions
4.9 out of 5
1,149 verified ratings
1,149 Ratings, 697 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 20, 2025
Great primary care doctor. Phlebotomist is top rate…
Dec 18, 2025
Nice atmosphere and professional, courteous staff.
Dec 12, 2025
Dr. Nielsen who is leaving, boo hoo
Dec 11, 2025
Your employees are so very nice and helpful.
Dec 6, 2025
The staff is very friendly and helpful.
Dec 6, 2025
caring, efficient professional
Dec 4, 2025
It’s close to home.
Dec 4, 2025
Very friendly and professional
Dec 3, 2025
Your employees. Going to miss Dr. Nielsen. So sorry to lose her care.
Dec 3, 2025
Prompt friendly personal. Professional caring staff
Nov 29, 2025
Wait time is short. Staff friendly and helpful. Great physician. Conveniently located.
Nov 28, 2025
Everything
I love Dr Nielsen, her staff is very supportive, caring, understanding, they go out of way to see that your needs are met and you’re comfortable with your care.
Nov 26, 2025
It is very convenient for us and the staff are all friendly. The medical staff listen to you.
Nov 23, 2025
It is close to my house and has easy parking. The office is brand new so it's very clean. All of the staff are friendly and professional. I'm never waiting more than five minutes in the waiting room or to be seen.
Nov 22, 2025
I love the new feel, cleanliness, and friendliness, ease of scheduling, ease of phone/video appointments and care that includes my options and input/choices.
Nov 21, 2025
I like my Dr & everyone is really nice. Plus it is close to my home.
Nov 21, 2025
Friendly and professional
Nov 21, 2025
Dr Nielsen goes above and beyond. Will miss her
Nov 21, 2025
Friendly, caring and knowledgeable doctors and nurses. Office staff are very welcoming and answers any questions you might have. The office is always clean.
Nov 21, 2025
All the staff from the physicians to the nurses and the receptionists, are all very kind and helpful in every aspect of health care.
Nov 20, 2025
The people, from reception to PA to my Doctor, they have always been efficient and excellent at every aspect of their jobs and care for the patient.
Nov 18, 2025
The staff is competent, caring and professional.
Nov 16, 2025
Dr Nielsen and staff are great at what they do, they are very patient and explain very clearly
Nov 16, 2025
Friendly, Caring & Knowledgeable staff.
However, Sure going to miss Dr. Nielsen.
Nov 15, 2025
Very friendly and helpful.
Nov 13, 2025
The staff always have a great attitude.
Dr. Nielsen is the best, always listen to my concerns and make sure I understand what we talked about.
Nov 8, 2025
Pleasant reception and staff.
Nov 6, 2025
They are professional & helpful
Nov 5, 2025
Very friendly staff
Oct 31, 2025
Close to home and easy to get an appointment.
Oct 29, 2025
I like Dr. Nielsen, she always remembers my husband and myself, going to miss her. Also, renewing prescriptions is easy.
Oct 25, 2025
Staff is excellent, easy to communicate with and make appointments.
Dr. Nielsen is a very caring person, she is easy to talk to and takes time to listen to my concerns, she never makes me feel rushed.
Dr. Nielsen explains her findings in a way that I understand, and if I need medication what it is and how to take it, she makes sure I understood exactly everything we had talked about before I left her office.
I feel very fortunate to have Dr. Nielsen as my primary care doctor. I would highly recommend her to all my family and friends.
Oct 25, 2025
Staff, doctors, great female PA, new, location, and extremely efficient.
Oct 24, 2025
Office runs smoothly. Nurse and doctor are excellent.
Oct 24, 2025
Every thing
Oct 23, 2025
Ease in getting an appointment, professional staff, so happy with Dr Heather Nielsen
Oct 20, 2025
Efficiently run. No time delays.
Oct 19, 2025
Very friendly, professional and competent staff!
Just love Dr. Nielsen! She has been wonderful!
Truly appreciate concern and advice about my health.
Oct 19, 2025
Dr. Nielsen is fantastic! Our whole family has been with her for 6 years and we can’t imagine seeing anyone else.
Oct 18, 2025
Location
Oct 17, 2025
Professional environment, efficient and convenient
Oct 16, 2025
Friendly office staff and very close to my home.
Oct 16, 2025
Everything. The personnel are all very nice. We never wait long to see the Dr. And we LOVE Dr Nielsen and hate to see her leave....
Oct 15, 2025
Great and nice customer service. Very friendly admosphere. Doctors ane very nice and always answer your questions. On the lab also are very profesional. Love to come to this office.
Oct 12, 2025
Everything. But I will miss Dr. Nielsen.
Oct 11, 2025
Great staff
Oct 11, 2025
Always a positive experience. From the front desk check in to the final checkout, everyone is friendly and helpful. Dr. Nielsen is the best!
Oct 9, 2025
overall very good.
Oct 8, 2025
My doctor who is leaving soon
Oct 6, 2025
Caring and knowledgeable staff.