Heather Nielsen, DO

Family Medicine

Baptist Primary Care

230 Village Commons Drive

St. Augustine, FL 32092 Directions

904.940.1441

www.baptistjax.com

4.9 out of 5

1,066 verified ratings

1 Location


Baptist Primary Care - Murabella

230 Village Commons Drive

St. Augustine, FL 32092

(904) 940-1441 Directions

1,066 Ratings, 616 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 24, 2025
Quiet, peaceful and bright. Efficient and friendly.

Aug 23, 2025
Everything

Aug 23, 2025
It is clean and the staff is extremely helpful.

Aug 23, 2025
Dr. Nielsen is the best PCP that I have ever worked with. MA Holli is the best Medical Assistant as well.

Aug 23, 2025
An excellent Doctor!

Aug 23, 2025
Staff is always polite and accommodating. very close to my home easy scheduling appts. I like my doctor Dr Nielsen.

Aug 23, 2025
My doctor is great. She’s very thorough and listens to everything. I talk about the office is no one clean. Cleanliness is really important to me. The staff is friendly and always helpful.

Aug 22, 2025
Baptist Primary Care Murabella has very efficient and friendly personnel. I always feel like I am well cared for there.

Aug 22, 2025
We are very happy with Dr. Nielsen. She answers all our questions and concerns in a timely manner. I also appreciate not having to wait a long time whenever we are in the office. Staff is also knowledgeable and pleasant.

Aug 21, 2025
Clean, open and friendly

Aug 18, 2025
convenient to where I live. never waiting more than 5 minutes to be seen facility is very clean, parking is easy

Aug 18, 2025
The Doctors, nurses, & staff

Aug 17, 2025
The doctor, Heather Nielsen, has common sense and is very responsive. The staff are all very efficient and friendly

Aug 17, 2025
Professional and friendly team. The Dr's and NP take the time to listen.

Aug 16, 2025
I have been seeing Dr. Nielsen for the past 7 years and I like her demeanor and trust her judgment in helping me with my health. The rest of the office staff are very friendly and make me feel comfortable when I am there.

Aug 16, 2025
My doctor! Their staff! The best of care has been provided since day 1!

Aug 12, 2025
Clean, bright, spacious

Aug 9, 2025
Office is very nice, clean, and open. I like the auto doors entering and leaving. The receptionist, nurses, and Doctors are very helpful.

Aug 9, 2025
Dr Nielsen is fantastic and the entire staff are very pleasant to wok with/

Aug 9, 2025
Great staff and very efficient!💐

Aug 8, 2025
Everything. The staff are all very nice. And we love Dr Nielsen!

Aug 7, 2025
Dr. Nielsen is very knowledgeable and professional. She takes the time to listen and answer any concerns. Marla [last name] (APRN) also takes her time evaluating patients’ problems. The office setting is modern, clean and spacious. All the employees are very helpful.

Aug 5, 2025
The office itself is spacious with lots of light. I don't feel crowded even when there are a lot of people. The staff is especially caring. I appreciate their knowledge and attention to detail. The doctors I've seen are very caring and professional. I feel that I can trust the information they give me.

Aug 3, 2025
Everything

Aug 2, 2025
Dr. Nielsen is responsive, she listens to me and always is acute in utilizing her expertise in response to her patients’ concerns.

Aug 2, 2025
PROFESSIONAL UNDERSTANDING GREAT PEOPLE

Aug 2, 2025
Office is clean, fast service. Courteous employees. Was seen very close to my appointment time not a long wait, which I appreciate not wasting my time

Aug 2, 2025
Dr. Heather is GREAT!!! She really listens and tries to help.

Aug 2, 2025
Excellent care. Convenient location.

Jul 31, 2025
The staff are very attentive and courteous 🫶🏽

Jul 31, 2025
Convenient, staff, ample parking is close to building, communication

Jul 31, 2025
Large, clean and professional.

Jul 27, 2025
Entire staff is wonderful

Jul 19, 2025
Dr. Heather Nielsen is a gem. Listens to you but does not waste your time.

Jul 19, 2025
Dr. Heather Nielsen and her staff do everything they can to help their patients.

Jul 11, 2025
Easy to communicate by portal to schedule appointments, refill prescriptions. Primary care physician is proactive.

Jul 10, 2025
The quality of doctors and the attention to my needs/concerns.

Jul 10, 2025
Timely, professional and quality care

Jul 10, 2025
Concern and care for me

Jul 5, 2025
The friendly nest of the People and how wonderful the care for you.

Jul 4, 2025
Everything is easy to accomplish, from check in to check out.

Jul 3, 2025
The office was efficient, and the people were very nice. I got there paid my copay and sat down. The staff called me to get weighed and blood pressure. I waited a little while until Dr NIELSEN came in. We discussed my problem and she sent prescriptions to help to the pharmacy of my choice. Got the prescriptions and I am much better a few days later.

Jun 29, 2025
Always helpful and friendly!

Jun 29, 2025
Clean efficient polite and ON Time

Jun 23, 2025
Everything

Jun 21, 2025
Clean, organized and roomy

Jun 19, 2025
All went well!

Jun 19, 2025
Minimal wait time; professional yet friendly staff; phlebotomist is best I’ve ever encountered; could not ask for a better primary care physician than Dr Heather Nielsen!

Jun 19, 2025
The office staff was friendly and got me checked in promptly.

Jun 18, 2025
Dr Heather Nielsen is fantastic…she listens, is thorough, and really cares!