Heather Nielsen, DO

Family Medicine

Baptist Primary Care

230 Village Commons Drive

St. Augustine, FL 32092 Directions

904.940.1441

www.baptistjax.com

4.9 out of 5

923 verified ratings

1 Location


Baptist Primary Care - Murabella

230 Village Commons Drive

St. Augustine, FL 32092

(904) 940-1441 Directions

923 Ratings, 526 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 26, 2025
Reponsiveness

Apr 17, 2025
Dr Nielsen

Apr 17, 2025
Friendly staff the moment you enter. Very professional and efficient. My doctor and her nurse are very caring and good listeners. Extremely knowledgeable, helpful and supportive.

Apr 17, 2025
The doctor and staff are very interested in the care of patient

Apr 17, 2025
Excellent service

Apr 13, 2025
Every single person went above and beyond.

Apr 13, 2025
Very friendly and helpful.

Apr 13, 2025
Everyone is nice.

Apr 11, 2025
Professional staff and awesome Doctors.

Apr 11, 2025
Very nice, feel cared for

Apr 9, 2025
Overall experience is always very good.

Apr 9, 2025
It’s close and everyone is very helpful.

Apr 9, 2025
My Doctor

Apr 5, 2025
Kind and efficient. Listens to my concerns and helps me work through them.

Apr 3, 2025
Office runs efficiently, staff is friendly, and I really like Dr Nielsen.

Apr 3, 2025
Staff is friendly. Dr Nielsen listens and discusses my needs and concerns. Not diffiuclt to get time for appointments. Location is convenient

Apr 3, 2025
Dr Nielsen and Holly very attentive along with check in and checking out

Apr 3, 2025
Very friendly and knowledgeable. It felt like they cared.

Apr 2, 2025
Everything

Apr 1, 2025
Always on time. All is comfortable. Good communication

Apr 1, 2025
I like everything about this office, location, staff, doctor. Very happy with my health care at this facility.

Mar 29, 2025
Clean,friendly,not much of a wait

Mar 27, 2025
Everyone was very nice and helpful.

Mar 27, 2025
My doctor, the staff and ease of using the Baptist Health app.

Mar 27, 2025
I love Dr Heather Nielsen !!

Mar 22, 2025
Pleasing atmosphere. Staff are very professional and knowledgeable.

Mar 22, 2025
Everything

Mar 22, 2025
Beautiful facility, clean, bright and comfortable. Friendly, knowledgeable staff. Appreciate submitting health information by email prior to appointment, rather than updating information in the waiting room. Great experience, hassle free. Thanks!

Mar 21, 2025
I like that I don’t have to wait long when I arrive. The timing of the appointments is considerate of the patient. I love Dr. Nielsen. She and I have a good rapport and she understands my philosophy about preventing medical issues versus reacting to them.

Mar 16, 2025
Clean and effective

Mar 15, 2025
Very friendly, efficient office!

Mar 15, 2025
I love the convenience,cleanliness and especially the staff

Mar 15, 2025
Love my doctor & everyone in the office is very nice

Mar 15, 2025
Friendly, clean, efficient with plenty of parking.

Mar 13, 2025
Staff is courtesy n takes all your information quickly It's a comfortable n friendly atmosphere n don't have to wait long to see your doctor

Mar 10, 2025
The staff and their efficiency.

Mar 1, 2025
1) It is very clean, as one should expect it to be. 2) The small rooms for individualized interactions with the physician are ideal. 3) At the end of a visit, with two (2) check-out sites, there is little waiting for a patient to be on their way.

Feb 27, 2025
Dr. Nielsen

Feb 22, 2025
They provide the very best professional medical care that I have ever experienced.

Feb 20, 2025
Location

Feb 20, 2025
Everything

Feb 20, 2025
The ease of getting an appointment. Also, the doctor is great too!

Feb 17, 2025
Everyone from the moment I walk into the office, until I check out. Are very kind, considerate. Knowledgeable.

Feb 17, 2025
Very friendly staff

Feb 15, 2025
We love Dr. Nielsen and the office staff.

Feb 15, 2025
Open and honest communication. Reasonable wait times.

Feb 15, 2025
The entire experience, from reception, Dr. assistant (nurse), my Doctor to check out and scheduling of follow ups!

Feb 15, 2025
I have been a patient of Dr. Nielsen’s for 7 years and find her demeanor and professionalism to be exactly what I look for in a doctor. The office staff is always friendly and helpful.

Feb 14, 2025
Friendly efficient staff; can make same day appointments; good doctor visits.

Feb 13, 2025
Prompt, competent, and open to discussion.