Heather Nielsen, DO
Family Medicine
Baptist Primary Care
230 Village Commons Drive
St. Augustine, FL 32092 Directions
4.9 out of 5
828 verified ratings
828 Ratings, 466 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 26, 2025
Mostly the Dr. A lot of help. Thank you so much.
Jan 25, 2025
Staff always friendly and very efficient. Facility spotless. Dr Nielsen is the best!
Jan 25, 2025
Dr Nielsen and Melissa are great! When I have a health issue, the office always helps me be seen right away.
Jan 25, 2025
Dr. Nielsen is very co-operative as is the phlebotomist and the entire staff.
Jan 22, 2025
clean, friendly, and very quick service
Jan 16, 2025
Efficient and clean.
Jan 16, 2025
Professional, caring, clean, efficient, and never a crowded waiting room.
Jan 13, 2025
The care the group and Doctor gives you
Jan 12, 2025
Check in was fast and easy. Appointment was on time. Everything went exactly as anticipated and all questions were discussed and answered in a timely manner.
The perfect Doctors appointment!
Jan 9, 2025
Knowledgeable and friendly doctors and staff in a clean modern office.
Everyone is willing to take the time to answer all your questions.
Jan 9, 2025
Clean neat not hard to navigate
Jan 9, 2025
The Doctor listens attentively and response in a way that makes me feel getter.
Jan 9, 2025
Friendly and efficient.
Jan 9, 2025
People are very friendly. Doctors listen to you and you never feel rushed.
Jan 9, 2025
Efficient, friendly staff.
Dec 30, 2024
The staff are very professional & I am very happy with Dr Nielsen
Dec 26, 2024
Everyone is so friendly. Plus you never have to wait long for your visit.
Dec 26, 2024
Pleasant. Great staff
Dec 20, 2024
Dr. Nielsen is very caring and very personable. She has taken care of my husband and me since we moved to this area over six years ago and also was my mother's physician during the three years she lived with us before her passing at the age of 101. The staff is friendly, and the new facility is beautiful!
Dec 20, 2024
They are very professional and friendly. Love Dr Nielsen.
Dec 20, 2024
Very helpful
Dec 16, 2024
Friendly, efficient,
Dec 14, 2024
Very organized
Dec 12, 2024
I've been a patient for 5 years and thoroughly enjoy my appointments with Dr. Heather Nielsen. Staff is always very helpful and courteous.
Dec 12, 2024
Friendly, courteous and professional
Dec 6, 2024
great experience with primary
Dec 5, 2024
Clean, bright office. Check in easy. The doctors office is right there, when you walk in the door.
Friendly, helpful staff. Dr. Nielsen is a very professional, knowledgeable, down to earth doctor. She covers everything and always makes sure all your questions are answered.
Dec 5, 2024
Friendly, welcoming, easy to deal with, love my doctor
Dec 1, 2024
Everyone cares
Nov 28, 2024
Friendly and professional
Nov 23, 2024
Clean and efficient
Nov 18, 2024
Dr. Nielsen
Nov 17, 2024
nice office helpful people and a great doctor.
Nov 16, 2024
Staff is very supportive & doctors are great
Nov 16, 2024
Highly efficient while maintaining a small office feel.
Nov 15, 2024
I am very happy with Dr. Nielsen. Also I have never had to wait a long time.
Nov 14, 2024
Clean, friendly staff, easy access.
Nov 9, 2024
The office staff are great and Dr Nielsen is the best. She listens and takes time with us. Wouldn't go to anyone else
Nov 9, 2024
A very friendly and professional staff. The doctor is very thorough and responds to all my questions.
Nov 4, 2024
What is great about Baptist is our primary doctor and nurse are amazing. In addition, the office staff are great as well.
Nov 2, 2024
Very efficient
Nov 2, 2024
Efficiency: no wasted time sitting. Appointment times are typically promptly as scheduled.
Nov 2, 2024
Love Dr. Nielsen Staff is awesome.
Oct 31, 2024
Friendly staff
Oct 31, 2024
Great doctors and nurses.
Oct 27, 2024
Everyone is professional and hard working.
Oct 27, 2024
Convenient location, friendly staff, clean office
Oct 23, 2024
Everyone is very nice, clean facility, both Dr Nielsen and the NP are great.
Oct 23, 2024
Staff very helpful and friendly. Dr Nielsen is great. Knowledgeable, and direct with answers to any questions.
Oct 19, 2024
Efficiency, wait time, friendly staff