Heather L Jones
Family Medicine
4.9 out of 5
1,555 verified ratings
1,555 Ratings, 668 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 6, 2026
Just want to say Dr. Jones is fantastic. Really happy to have her as a primary care physician.
Jun 4, 2026
Excellent service with exceptional medical care.
May 31, 2026
Thank you for great health care
May 30, 2026
The best Renown Urgent Care facility in Reno. I drive 30 min from home just to visit this facility on a regular basis. All of the care providers, and specifically Dr. Heather Jones, are professional, personal and very pleasant to work with. The reason I've elected to retire in this area.
May 28, 2026
Great
May 28, 2026
I learned quite a bit about my health issues! I was also given information about treatments and tests that are available, that might help manage my conditions. The Doctor and her assistant were very easy to talk with!
May 27, 2026
I appreciate the care the medical team provides. They really listen and provide what I need
May 27, 2026
Dr. Jones is great.
May 26, 2026
Hi, Heather Jones is my doctor and she's an excellent doctor and I absolutely feel heard and seen by her. She's always very helpful, has great suggestions, tries to help me figure out what's going on because I seem to have a lot of weird symptoms every time. But I really appreciate her and I trust her wisdom. Thank you.
May 23, 2026
Dr Jones is very kind, caring, and knowledgeable
May 23, 2026
Dr Jones is the best doctor ive ever had
May 23, 2026
Competent thirorough
May 21, 2026
Dr. Jones is amazing
May 20, 2026
I am very pleased to have found Dr. Heather Jones. I have experienced nothing but excellent care by her and have had knowledgeable discussions with her regarding my health and well being.
Dr. Jones has provided the best quality care for me and I highly recommend her to anyone searching for a great physician.
May 18, 2026
It is always a pleasant visit.
May 16, 2026
Dr. Heather Jones is excellent!
May 15, 2026
Definitely a pleasure from beginning to end. Thank you.
May 15, 2026
Appointment handled with courtesy, knowledge and respect. Think very highly of Dr Jones.
May 15, 2026
The staff and Dr. Jones ensured that my visit was expedited, as I let them know that my dog was in the car and there was very little shade there.
May 14, 2026
The only reason the provider didn’t have background info be is that is wasn’t available as should have been with my previous primary care doctor.
May 14, 2026
I was scheduled with my regular doctor but was canceled at the last minute. As a result I was seen by Dr Heather Jones and was extremely great full I did. She had prepared for my visit and was very knowledgeable about my history. In addition she was able to diagnose a condition that could have been life threatening if not discovered. I couldn’t be more pleased with Dr Jones and the care she provided.
May 10, 2026
This was the first time I had met Dr. Heather Jones. She was just what you want in a doctor. She listened, she was clear in her answers and clear in what steps to take. I feel very fortunate to be with Renown and have her, and everyone else I have had there. You have a great team of doctors, nurse practitioners if they are still called that, and assistants and I am not sure what their titles are, but it is the very nice people that come in and take your blood pressure etc. before your appointment.
Thank you.
May 8, 2026
Super thorough and kind.
May 3, 2026
Dr Jones provides excellent care. She listens to my concerns. The fact that I drive from Golden Valley to the Summit facility (passing lots of medical offices on the way) to see her should be a clue.
May 1, 2026
Fast reply’s
Apr 25, 2026
I enjoy when the medical providers give the patient choices and allow them to participate in the decision making process, which she did.
Apr 24, 2026
I have been under the care of Dr Jones for nearly five years. She always remembers me and knows the issues that I am dealing with. I feel confident that I am being well cared for.
Apr 16, 2026
I believe Dr. Heather Jones listens very carefully and is really interested in what the patient has to say. She gives her opinion and diagnosis, explains, a treatment, and orders medications needed. Dr Jones is fantastic doctor.
Apr 15, 2026
Dr. Jones always has an open ear for my health issues.
Apr 14, 2026
thank you
Apr 10, 2026
Outstanding care
Apr 9, 2026
I appreciate the caring approach of my primary care doctor
Apr 3, 2026
Dr. Jones is the best.
Apr 3, 2026
Dr. Jones was her usual interested self
She knows my history and is very good at touching all of my different health issues
Her MA was excellent as well
Apr 2, 2026
I enjoyed seeing dr. Jones she answers all my questions
Apr 2, 2026
Great service
Mar 24, 2026
Dr. Jones is the most thorough doctor I have ever had.
Mar 23, 2026
Dr, Jones was very clear in her run down on my question. I am very grateful.
Mar 23, 2026
I am happy that Dr.Jones is my provider.
Mar 20, 2026
Everything era great
Mar 16, 2026
Dr Jones is incredibly empathetic and knowledgeable
I am so happy she's my doctor
Mar 15, 2026
Very professional and still friendly with no senve of urgency to get us out quickly. Took the time needed to understand the issues and review options.
Mar 14, 2026
Heather is really great. We've seen her multiple times. She's actually not even our doctor, but she's seen my daughter. The same thing, Tonsilitis. We really like her. She knows her stuff and we trust her and she's really kind. Thanks.
Mar 14, 2026
Dr Jones is amazing!!
Mar 13, 2026
DR. Heather Jones is an excellent doctor.She is very knowledgeable and very professional.
Mar 9, 2026
Dr Jones is awesome, as are all her staff.
Mar 9, 2026
Dr Jones carefully reviewed my history and caught critical information my prior GPs missed
Mar 7, 2026
I would recommend Dr. Jones, Dr. Heather Jones to anyone. She's very caring and to the point and I would just recommend her 110%. Bye.
Mar 2, 2026
Dr Jones was very thorough in going over my tests with me. and listened to me about my issues. I got very quick responses on MyChat about some additional lab work.
She had me do some lab work and the lab workers were also most pleasant to deal with.
Feb 28, 2026
Seamless and complete