Heather L Jones
Family Medicine
4.9 out of 5
1,354 verified ratings
1,354 Ratings, 598 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 31, 2026
Great support staff. Dr. Jones is terrific!!
Jan 29, 2026
We’re so glad we changed to Renown!
Jan 29, 2026
Love Dr Jones. She is very thorough.
Jan 28, 2026
Dr. Heather Jones is an outstanding physician that I've worked with for well over 5 years. I'd most highly recommend her to anyone looking for primary care physician.
Jan 28, 2026
Prompt, thorough, and courteous care as usual. Thank you!
Jan 27, 2026
I accidentally pushed one for one of her questions and I meant to push ten. I thoroughly enjoy Heather Jones. I find her. I have followed her from North Hills all the way down to the summit and I respect everything and I think she does a great job.
Jan 27, 2026
Heather Jones is the best provider I've ever had and that's why I go all the way to Summit to see her. Thank you.
Jan 24, 2026
Yes, I'd just like to say I really, really appreciate all the time Dr. Jones gives me listening to my questions, answering obviously my questions. I always feel so well taken care of and trust what she's doing. I have quite a few diagnosis that with her help I have an improvement and I contribute that to her knowledge and timely responses and medication changes and I just really appreciate her. Thank you.
Jan 23, 2026
Dr Jones is wonderful. She is pleasant and professional. She makes me feel valued as a patient.
Jan 21, 2026
I love the staff and the assistant! However, Dr. Jones is the best!!! I have never been treated so kind. She really knows her patients. She listens to you and trys's to have a solution to your issue. We drive 45 minutes to come our office visits. I will travel whatever time it takes to see Dr. Jones. You really have a "Gem" with her.
Jan 17, 2026
Dr Jones has been a lfe saver for my health. She always makes time to respond to my needs . I am grateful to find a Doctor that I trust and respect.
Jan 17, 2026
Outstanding professional care
Jan 16, 2026
Dr. Jones is the best! Incredibly caring and thorough.
Jan 15, 2026
Dr. Jones is a great doctor. Very caring. Very prepared when she enters the room. You know you are not just a number.
Jan 13, 2026
I LOVE Dr. Heather Jones! She is wonderful! I am so happy to be her patient! I feel very safe with her! She is so very kind and very thorough! I am so thankful for her!!!!
Jan 12, 2026
Dr. Heather Jones is the best PC Physcian I have had in over 30 years. She is smart, caring and pays attention to my health care needs. She is firm without bring obnoxious.
She has helped me work through a couple health care issues very satisfactorily. I trust Dr. Jones medical advice without question. She’s a great Doc.
Jan 11, 2026
Dr Jones is not my regular doctor but she was great and I would see her again
Jan 10, 2026
All pleasant and professional
Jan 10, 2026
Dr H Jones is wonderful. She listens. Treats my questions thoughtfully.
Jan 9, 2026
Dr Jones is very thorough. She asks a lot of questions and involves me in the direction of my care
Jan 8, 2026
Very clean and calm
Jan 2, 2026
Very satisfied with the care I received.
Dec 29, 2025
Great experience with Dr Jones follow up. Met my expectations.
Dec 20, 2025
All Good ! Courteous & Professional. Dr Heather Jones is VERY caring. Thank-You !
Dec 20, 2025
Dr Jones is very attentive and listens to what we have to say!
Dec 17, 2025
She is a very good doctor.
Dec 15, 2025
Dr. Jones did an outstanding job as usual! With regard to recommending her to someone else I already have. That person is a current patient of hers now. He is my next-door neighbor and best friend that’s what I think of her.
Dec 15, 2025
Dr. Heather Jones is the best primary care physician I've ever had. She is always "present" during the appointment, listens well, asks questions and does not rush the appointment.
Dec 13, 2025
I really like Dr Heather Jones. She is easy to talk to and I feel like she's listening.
For an annual exam I wish we had more time to cover anything and everything that may be on my mind with regard to my health. I like the office location.
Last year I was given labs to do but didn't do them because i could not get a convenient lab appointment during the weeks after my exam. In an ideal world I would love if the blood draw could happen right then and there.
Dec 13, 2025
It is a pleasure to visit this clinic and to deal with the people who work there.
Dec 12, 2025
Dr. Jones is always informative and thorough. She covers all my concerns and clearly explains everything .
Dec 12, 2025
Satisfied with the services that was provided. Dr. Heather Jones is an excellent physician. She is thorough and knowledgeable!
Dec 12, 2025
If Dr. Heather Jones wasn't so thorough and caring, I would not use her office. Dr. Jones used to be 10 min. away from my home then she moved to the Summit Renown clinic which is now 30 min. away which is becoming very difficult to make some of my appointments.
Dec 4, 2025
A very good experience
Nov 29, 2025
Dr. Jones is very thorough and listens very well to her patients.
Nov 22, 2025
I've really noticed a difference this last year. The staff are so friendly to all the customers. My doc is the best of the best. Thank you for being the caring people that you are, it makes going to the doc a pleasant happy experience.
Nov 20, 2025
All went smoothly
Nov 19, 2025
Keep it up
Nov 18, 2025
Nice Visit. Thank You!
Nov 15, 2025
Outstanding professional care
Nov 11, 2025
Over all good.
Nov 10, 2025
Dr. Jones is the best and most thorough doctor I have ever had. I hope she sticks around so I don’t need to find another physician in my lifetime.
Nov 7, 2025
I truly appreciate Dr. H Jones for her care, non judgmental attitude and encouragement. I know she is very knowledgeable and helpful.
Nov 6, 2025
Very polite, friendly staff!
Nov 4, 2025
Hi, Dr. Jones is my primary doctor and I have a husband with Parkinson's and she is also his doctor. And in the 25 years he's been treated for this disease, we have never, ever met a doctor so conscientious, so kind, fantastic bed manner and darn thorough. Absolutely love Dr. Jones. Thanks.
Nov 1, 2025
I came, I saw, I got excellent care
Oct 28, 2025
Dr. Heather Jones is an excellent physician, knowledgeable and thorough. Highly recommend.
Oct 27, 2025
Thank you for your great care and kindness
Oct 25, 2025
Dr. Jones listened carefully and then arranged for tests to double check which provided good information
Oct 24, 2025
Dr. Jones always treats my health concerns seriously and discusses them with me.