Heather L Jones
Family Medicine
4.9 out of 5
1,248 verified ratings
1,248 Ratings, 559 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 15, 2025
Outstanding professional care
Nov 11, 2025
Over all good.
Nov 10, 2025
Dr. Jones is the best and most thorough doctor I have ever had. I hope she sticks around so I don’t need to find another physician in my lifetime.
Nov 7, 2025
I truly appreciate Dr. H Jones for her care, non judgmental attitude and encouragement. I know she is very knowledgeable and helpful.
Nov 6, 2025
Very polite, friendly staff!
Nov 4, 2025
Hi, Dr. Jones is my primary doctor and I have a husband with Parkinson's and she is also his doctor. And in the 25 years he's been treated for this disease, we have never, ever met a doctor so conscientious, so kind, fantastic bed manner and darn thorough. Absolutely love Dr. Jones. Thanks.
Nov 1, 2025
I came, I saw, I got excellent care
Oct 28, 2025
Dr. Heather Jones is an excellent physician, knowledgeable and thorough. Highly recommend.
Oct 27, 2025
Thank you for your great care and kindness
Oct 25, 2025
Dr. Jones listened carefully and then arranged for tests to double check which provided good information
Oct 24, 2025
Dr. Jones always treats my health concerns seriously and discusses them with me.
Oct 24, 2025
I have been very satisfied with my care and have been ever since Heather Jones has been with Renown and been my primary care provider.
Oct 21, 2025
I completely trust Dr. Jones' opinions and suggestions. She spends enough time with me in order to resolve my concerns. I never feel rushed and don't feel that I am keeping her from something more important as many doctors at competing companies do. Her follow-up in response to any continuing questions I have is timely and appropriate.
Oct 18, 2025
Thank very much for Doctor Jones for taking care of me and her support .I always appreciate her dedication and kindness
Oct 17, 2025
I think the medical care offered at the Summit is excellent.
Oct 8, 2025
Yeah, Dr. Jones is very complete, thorough with my health problems. So I really appreciate that.
Oct 7, 2025
Dr Heather Jones has been my primary care physician since moving to Reno. We have developed an outstanding doctor/patient working relationship. I would recommend her to anyone who cares about quality medical care.
Oct 5, 2025
From the PAR, MA to Physician, everyone was courteous, prompt and professional. Very pleased with ongoing care.
Oct 5, 2025
Great visit shared a lot of important information on shots I need and everything
Sep 30, 2025
Dr Jones is very personable & knowledgeable.
Sep 28, 2025
I am very comfortable here for my medical needs and I really like Dr. Jones
Sep 27, 2025
Dr. Jones was very thorough, which I appreciated.
Sep 26, 2025
Heather Jones is thorough, and really listens.
Sep 23, 2025
I would say Dr. Jones is the best doctor I have ever had. Dr. Heather Jones is a pleasure to see at every appointment. She is very smart quick with the computer and very in tune to her pt
I feel so fortunate that she is my doctor. She goes the extra mile.
Sep 22, 2025
I felt that Dr. Jones was thorough with the tests she ordered to see what my next step is.
Sep 22, 2025
I did recommend family members to Dr. Jones. She is great!
Sep 21, 2025
Dr. Heather Jones, her assistant, and the staff have always been friendly and professional.
Sep 21, 2025
Dr. Jones listened to my concerns
and spent time explaining medications/vitamins. Sent an order for lab work, bone density and mammogram.
Sep 20, 2025
I appreciate Dr Jones so much. She truly listens and cares about me as a patient. I feel so lucky to have found her.
Sep 20, 2025
Dr. Heather Jones is very thorough and she listens very well. I absolutely believe that she is an amazing caring doctor. We need more like her
Sep 19, 2025
Everything was great
Sep 19, 2025
I love seeing Dr. Jones. She’s a great Dr. she listens and always is compassionate by providing answers to anything I need.
Sep 19, 2025
Dr. Heather Jones is a great PCP. I've recommended her to a number of people. Very caring physician.
Sep 15, 2025
Dr. Jones is the best she knows about me and makes me feel very comfortable when talking about my care?????
Sep 14, 2025
Dr. Jones was very thorough and professional.
Sep 11, 2025
I am very happy with Heather Jones
Sep 2, 2025
Well, all I can say is there's always room for improvement, but I am very impressed with the people at the print desk. The doctor is just wonderful and up on everything. And I just can't say enough. I've recommended so many people, and yes, she has a lot of people that I've recommended. So anyway, thank you.
Aug 30, 2025
Dr Jones, listens !!! Then answers questions to my satisfaction. She seems knowledgeable and very aware of my medical needs.
Aug 30, 2025
The Dr and staff are very friendly and provide personal servive
Aug 29, 2025
Heather is not my normal provider she was able to see me on short notice and was very helpful and is following up on my issue
Aug 26, 2025
Heather Jones is great. Very happy with her!
Aug 26, 2025
Dr. Jones is an excellent doctor! I hope she stays with the Renown network.
Aug 25, 2025
Dr. Jones was absolutely fantastic like she always is. If you could just clone her, that would be fantastic and I trust her and she's a fantastic doctor. Thank you.
Aug 22, 2025
Great!!!
Aug 19, 2025
Thank you!
Aug 18, 2025
Very positive experience with the receptionists, her PA and Dr. Jones!
Aug 17, 2025
Dr. Jones is excellent
Aug 16, 2025
This practice is always welcoming and make you feel like “family.” Dr. Jones is always professional and listens to you. She is always available to suggest solutions or make referrals as needed.
Aug 15, 2025
Good experience and was seen in a timely manner.
Aug 15, 2025
great doctor