Heather L Jones
Family Medicine
4.9 out of 5
1,299 verified ratings
1,299 Ratings, 575 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 20, 2025
All Good ! Courteous & Professional. Dr Heather Jones is VERY caring. Thank-You !
Dec 20, 2025
Dr Jones is very attentive and listens to what we have to say!
Dec 17, 2025
She is a very good doctor.
Dec 15, 2025
Dr. Jones did an outstanding job as usual! With regard to recommending her to someone else I already have. That person is a current patient of hers now. He is my next-door neighbor and best friend that’s what I think of her.
Dec 15, 2025
Dr. Heather Jones is the best primary care physician I've ever had. She is always "present" during the appointment, listens well, asks questions and does not rush the appointment.
Dec 13, 2025
I really like Dr Heather Jones. She is easy to talk to and I feel like she's listening.
For an annual exam I wish we had more time to cover anything and everything that may be on my mind with regard to my health. I like the office location.
Last year I was given labs to do but didn't do them because i could not get a convenient lab appointment during the weeks after my exam. In an ideal world I would love if the blood draw could happen right then and there.
Dec 13, 2025
It is a pleasure to visit this clinic and to deal with the people who work there.
Dec 12, 2025
Dr. Jones is always informative and thorough. She covers all my concerns and clearly explains everything .
Dec 12, 2025
Satisfied with the services that was provided. Dr. Heather Jones is an excellent physician. She is thorough and knowledgeable!
Dec 12, 2025
If Dr. Heather Jones wasn't so thorough and caring, I would not use her office. Dr. Jones used to be 10 min. away from my home then she moved to the Summit Renown clinic which is now 30 min. away which is becoming very difficult to make some of my appointments.
Dec 4, 2025
A very good experience
Nov 29, 2025
Dr. Jones is very thorough and listens very well to her patients.
Nov 22, 2025
I've really noticed a difference this last year. The staff are so friendly to all the customers. My doc is the best of the best. Thank you for being the caring people that you are, it makes going to the doc a pleasant happy experience.
Nov 20, 2025
All went smoothly
Nov 19, 2025
Keep it up
Nov 18, 2025
Nice Visit. Thank You!
Nov 15, 2025
Outstanding professional care
Nov 11, 2025
Over all good.
Nov 10, 2025
Dr. Jones is the best and most thorough doctor I have ever had. I hope she sticks around so I don’t need to find another physician in my lifetime.
Nov 7, 2025
I truly appreciate Dr. H Jones for her care, non judgmental attitude and encouragement. I know she is very knowledgeable and helpful.
Nov 6, 2025
Very polite, friendly staff!
Nov 4, 2025
Hi, Dr. Jones is my primary doctor and I have a husband with Parkinson's and she is also his doctor. And in the 25 years he's been treated for this disease, we have never, ever met a doctor so conscientious, so kind, fantastic bed manner and darn thorough. Absolutely love Dr. Jones. Thanks.
Nov 1, 2025
I came, I saw, I got excellent care
Oct 28, 2025
Dr. Heather Jones is an excellent physician, knowledgeable and thorough. Highly recommend.
Oct 27, 2025
Thank you for your great care and kindness
Oct 25, 2025
Dr. Jones listened carefully and then arranged for tests to double check which provided good information
Oct 24, 2025
Dr. Jones always treats my health concerns seriously and discusses them with me.
Oct 24, 2025
I have been very satisfied with my care and have been ever since Heather Jones has been with Renown and been my primary care provider.
Oct 21, 2025
I completely trust Dr. Jones' opinions and suggestions. She spends enough time with me in order to resolve my concerns. I never feel rushed and don't feel that I am keeping her from something more important as many doctors at competing companies do. Her follow-up in response to any continuing questions I have is timely and appropriate.
Oct 18, 2025
Thank very much for Doctor Jones for taking care of me and her support .I always appreciate her dedication and kindness
Oct 17, 2025
I think the medical care offered at the Summit is excellent.
Oct 8, 2025
Yeah, Dr. Jones is very complete, thorough with my health problems. So I really appreciate that.
Oct 7, 2025
Dr Heather Jones has been my primary care physician since moving to Reno. We have developed an outstanding doctor/patient working relationship. I would recommend her to anyone who cares about quality medical care.
Oct 5, 2025
From the PAR, MA to Physician, everyone was courteous, prompt and professional. Very pleased with ongoing care.
Oct 5, 2025
Great visit shared a lot of important information on shots I need and everything
Sep 30, 2025
Dr Jones is very personable & knowledgeable.
Sep 28, 2025
I am very comfortable here for my medical needs and I really like Dr. Jones
Sep 27, 2025
Dr. Jones was very thorough, which I appreciated.
Sep 26, 2025
Heather Jones is thorough, and really listens.
Sep 23, 2025
I would say Dr. Jones is the best doctor I have ever had. Dr. Heather Jones is a pleasure to see at every appointment. She is very smart quick with the computer and very in tune to her pt
I feel so fortunate that she is my doctor. She goes the extra mile.
Sep 22, 2025
I felt that Dr. Jones was thorough with the tests she ordered to see what my next step is.
Sep 22, 2025
I did recommend family members to Dr. Jones. She is great!
Sep 21, 2025
Dr. Heather Jones, her assistant, and the staff have always been friendly and professional.
Sep 21, 2025
Dr. Jones listened to my concerns
and spent time explaining medications/vitamins. Sent an order for lab work, bone density and mammogram.
Sep 20, 2025
I appreciate Dr Jones so much. She truly listens and cares about me as a patient. I feel so lucky to have found her.
Sep 20, 2025
Dr. Heather Jones is very thorough and she listens very well. I absolutely believe that she is an amazing caring doctor. We need more like her
Sep 19, 2025
Everything was great
Sep 19, 2025
I love seeing Dr. Jones. She’s a great Dr. she listens and always is compassionate by providing answers to anything I need.
Sep 19, 2025
Dr. Heather Jones is a great PCP. I've recommended her to a number of people. Very caring physician.
Sep 15, 2025
Dr. Jones is the best she knows about me and makes me feel very comfortable when talking about my care?????