Heather Fennell, M.D.
Breast Surgery
4201 Campus Ridge Drive, Level 3
Midland, MI 48670 Directions
4.9 out of 5
127 verified ratings
2 Locations
4201 Campus Ridge Drive, Level 3
Midland, MI 48670
127 Ratings, 84 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Dr. Fennell is consistently described as compassionate, professional, and highly skilled in cancer and breast surgery care. Patients highlight clear communication, listening, and thorough explanations that build confidence and reduce anxiety. Staff is frequently praised as supportive and calming. Facility quality and same-day problem resolution are also noted. Overall sentiment is strongly positive with multiple recommendations from patients who felt well cared for throughout diagnosis, treatment, and follow-up.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
I was very impressed with, Dr. Fennel, and all the staff working w her.
Sep 24, 2026
What would you tell family and friends about your experience with this provider?
She is an excellent doctor. She very easy to talk to. She listens to what you have to say.
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Dr Fennell and all staff have been friendly, professional, and great in explaining procedures, and taking time to answers all my questions.
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Fantastic care from everyone in the office but especially Dr. Fennell. I couldn't have been happier with her skills, knowledge, and care. I would happily recommend her to anyone seeking breast health care. I will return to her if needed in the future.
Sep 12, 2026
What would you tell family and friends about your experience with this provider?
I went for my first visit after being diagnosed with cancer. The office personnel and Dr. Fennel made it a very nice and reassuring visit. Everything was explained to me so I understood all that was told to me, they all answered questions never making me feel dumb for asking. The visit made me feel so much better in a very hard time in my life. I would definitely recommend Dr. Fennel and her staff to anyone faced with diagnosis of cancer.
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
I felt like I was listened too.
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
She was very through in describing the surgery. Ask if I had questions and took the time to explain.
Sep 7, 2026
What would you tell family and friends about your experience with this provider?
I received excellent care from Dr Fennell and the ataff and would highly recommend to them!
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Friendly, knowledgeable, very interested in how I felt, concerns and helped put me at ease. Answered my questions and helped me make the right decision for me.
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
I would definitely recommend
Aug 31, 2026
What would you tell family and friends about your experience with this provider?
The breast clinic over all is very good. They are respectful and kind. So far everything has been like clockwork work. Really appreciate being treated in such a manner.
Aug 31, 2026
What would you tell family and friends about your experience with this provider?
She is a great human being and surgeon. I am so glad I selected her for my breast surgery. I feel like I got the best. She always listens to what I am feeling and have to say and never judges. So happy with my ongoing connection with her.
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
Excellent care, wonderful people
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
I’ve dealt with my Michigan health now for almost 6 years and Dr. Fennell’s office I have to say are one of the best group of people I’ve been in contact with. Very informative, my mind was reeling with everything that I was being told and they stopped and explained step by step what I needed to know.
Aug 24, 2026
What would you tell family and friends about your experience with this provider?
Dr Funnell is wonderful she listen to me and was very caring
Aug 22, 2026
What would you tell family and friends about your experience with this provider?
Wonderful caring Doctor and Staff.
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
They were all so nice. I felt very comfortable there and would recommend to anyone
Aug 17, 2026
What would you tell family and friends about your experience with this provider?
Once my surgery was over I felt her job was done and no need to see me again. She was great up till the surgery
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
Dr. Fennel was excellent with the conversations, questions, and concerns I had. She was very thorough and took the time needed to be sure I no longer had questions. She explained everything in detail.
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
Very professional and made me feel very comfortable. Easy to talk to at my appointments. I felt confident that she was knowledgeable and concerned about my wellbeing.
Aug 10, 2026
What would you tell family and friends about your experience with this provider?
Dr. Fennell has been amazing all around! I would 100% recommend her and her staff. You can tell she genuinely cares about her patients and takes the time to listen and help find the best care plan. I was originally coming in for a second opinion and ended up staying with this office because Dr. Fennell and all of her staff were kind, patient and informative. I feel much more confident in my care plan because she took the time to answer all of my questions and I'm so thankful for that!
Aug 10, 2026
What would you tell family and friends about your experience with this provider?
I am so glad that I chose to go with Dr. Fennell for my lump in my breast. I felt seen, understood, informed, respected, and cared for by not only her but her staff. All of my questions were answered and was given even more information that I didn't know I needed. I am very happy with my care from this office during a uncertain period in my health.
Aug 9, 2026
What would you tell family and friends about your experience with this provider?
The Doctor and staff were GREAT I would recommend them to everyone.
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
Dr. Fennell and the entire Pardee team that worked with me were fabulous. I felt I was being heard and that any questions I might have were important. At each level trough the process I learned so much about my cancer; possible post-op routes, and teamwork.
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
Took time to listen and understand what was going on. Great bedside manner and knowledgeable.
Jul 20, 2026
What would you tell family and friends about your experience with this provider?
Dr Fennell was thorough, pleasant and answered all my questions
Jul 20, 2026
What would you tell family and friends about your experience with this provider?
She is great and I would refer any and all breast cancer patients to her. I
Jul 20, 2026
What would you tell family and friends about your experience with this provider?
The level of care was great
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
She was very good and took time to care and was thorough with my care
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
I would definitely recommend her, she is patient and kind listens, makes sure all my questions and concerns are addressed. She had a three year medical doctor student with her and I said she had the perfect doctor training her. It was a great visit.
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
They were all super nice and very caring.
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
They were great took the time to talk one on one with us I would tell family and friends about them
Jul 9, 2026
What would you tell family and friends about your experience with this provider?
Dr. Fennell is an amazing surgeon who took care of me and all my worries. I would recommend her 💯
Jul 7, 2026
What would you tell family and friends about your experience with this provider?
She is great, very caring and takes the time to explain everything and answer questions
Jul 6, 2026
What would you tell family and friends about your experience with this provider?
Excellent compassionate care.
Jul 3, 2026
What would you tell family and friends about your experience with this provider?
So far because it is early in my journey, I have received excellent care. Every staff member and the Dr. have been very helpful and supportive.
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
Dr.Fennell is the best. Very kind, understanding, & always listens to you. Explains everything. She eaven called me herself with test results or to go over things with me. She is hands on and I loved that about her. Dr. Fennell & nurse Katie make an awesome team. It has been an honor & privilege to have them as part of my team throughout everything.
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
Dr Fennell performed a lumpectomy with excellent precision and cosmetic outcome. She and her staff were thorough in pre and post operative education. I had minimal pain easily controlled with ice packs and over the counter medication. I highly recommend Dr Fennell and her staff for surgical breast health care.
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
The doctor took time to listen and to ask good questions. She gave thorough explanations and treated me and my spouse with respect. It has been a source of calmness for me as things move forward.
Jun 12, 2026
What would you tell family and friends about your experience with this provider?
The care and concern was top rate. I felt I always knew what each test was about, why I had it and most important the results as presented to the doctor. I liked seeing the labs results. The my michigan site is easy to use My questions were always quickly answers. You are doing a great job!
Jun 6, 2026
What would you tell family and friends about your experience with this provider?
Dr Fennell is the best physician/surgeon I have ever met or had. She explains everything I needed to know, and personally called when she had something to tell me. Such a great addition to MyMichigan!!!!
Jun 5, 2026
What would you tell family and friends about your experience with this provider?
Dr. Fennell and her staff always listens and puts you at ease. They all have a very caring and calming nature.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
She seems very caring and has a personable personality. She cares about her patients.
Jun 1, 2026
What would you tell family and friends about your experience with this provider?
I would very highly recommend her.
May 30, 2026
What would you tell family and friends about your experience with this provider?
I feel I’m in good hands.
May 29, 2026
What would you tell family and friends about your experience with this provider?
Heather Fennell is absolutely fabulous and I would highly recommend her to everyone! She saved my life!
May 29, 2026
What would you tell family and friends about your experience with this provider?
What I have experienced so far I am very happy with the whole department!!!!
May 27, 2026
What would you tell family and friends about your experience with this provider?
Heather was wonderful. She was thorough, kind, and explained everything to me.
May 25, 2026
What would you tell family and friends about your experience with this provider?
She is so good, profeesional, considerate and educated totally a good experience.
May 18, 2026
What would you tell family and friends about your experience with this provider?
Dr Fennell is kind and considerate. She took the time to go through every detail of my issues without making me feel rushed. All of my testing was ordered and completed within a week.