H. Jackson Downey, MD
Family Medicine
Baptist Primary Care
810 Lane Avenue South
Jacksonville, FL 32205 Directions
4.8 out of 5
980 verified ratings
980 Ratings, 541 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 11, 2025
Very good customer service
Oct 9, 2025
Dr. Downey and staff are the upmost caring and professional team that I’ve had the pleasure of dealing with. He listens and is thorough with his explanations. Highly recommend him as your doctor.
Oct 9, 2025
The staff is beyond friendly and compassionate. Dr. Downey lets you know that you are heard and actually gets to the root of any solution needed.
Oct 4, 2025
I love my doctor Downey. He has a great nurse Mona.
Oct 2, 2025
The staff are very friendly and understand my needs, my request when I have a problem it is addressed promptly. My Dr is very friendly and helpful
Sep 25, 2025
The people are kind, caring and efficient. They always make me feel like a "favorite".
Sep 25, 2025
friendly staff, short wait time.
Sep 23, 2025
The front desk staff are friendly and organized. The Doctor communicated well and was knowledgeable and open to discussion, and lab staff were quick and very skilled.
Sep 22, 2025
Convenient location, well organized and efficient staff, love going to Dr Downey
Sep 21, 2025
Professional
Sep 21, 2025
My doctor is friendly asks about the family. He takes the time to pray with you if he know you are a Christian. The staff is friendly and efficient.
Sep 20, 2025
Doctor
Sep 19, 2025
My doctor and kind staff
Sep 15, 2025
Clean facility and knowledgeable staff.
Sep 13, 2025
Professional, efficient and courteous staff.
Sep 13, 2025
Downey
Sep 12, 2025
It is a clean location. I've been coming here so long that the ladies at check-in know my name and I am always greeted.
Sep 12, 2025
Very efficient and always nice
Sep 8, 2025
Dr Downey
Sep 7, 2025
Personal care.
Sep 5, 2025
Quick in and out😂
Aug 31, 2025
Efficiency. Ease of parking. Friendliness of staff.
Aug 30, 2025
It’s my first time in Baptist LAN Ave primary care. Doctor Downey he is really nice and everyone is work professional and helpful.
Aug 28, 2025
Love the ladies that check us in, they always have a smile they're courteous and polite when you sign in
Aug 25, 2025
The professional staff and great quality care 👌 👏 💜
Aug 25, 2025
Clean...very friendly atmosphere.
Aug 24, 2025
Helpful, friendly staff.
Good location.
On site lab.
Aug 23, 2025
Knowledgeable friendly people.
Aug 23, 2025
The reception staff members are friendly and efficient. The office is small enough to be readily accessible yet large enough to have both a lab and offices for the medical staff.
Aug 18, 2025
Fast service, discussed issues, medications were prescribed.
Aug 18, 2025
Usually get right in.
Aug 16, 2025
Doctor Downey is the best
Aug 16, 2025
Clean and the staff very professional
Aug 16, 2025
very friendly staff. easy checkin
Aug 12, 2025
Professional, friendly and efficient staff. Clean environment, and a Dr who really cares.
Aug 10, 2025
Very efficient, questions always answered, clean surroundings and the best doctor in Jacksonville, Dr. H. Jackson Downey.
Aug 9, 2025
My doctor and nurse that I’ve had for almost 20+ years of outstanding service to me!!
Aug 9, 2025
Dr Downey and Ramona are an excellent team. They answered all my questions and I was in and out.
Aug 9, 2025
Staff is very friendly and my doctor is great.
Aug 9, 2025
The people and the friendliness and caring that they give you
Aug 8, 2025
Dr. Downey and Mona
Aug 7, 2025
My doctor
Aug 6, 2025
My last visit with Dr. Downey was a virtual visit. Dr. Downey answered my questions and gave his advice about my upcoming back surgery. I feel much more confident now going through the surgery. This virtual visit was on schedule and went very smoothly. The picture was sharp and clear, and the sound was good.
Aug 2, 2025
Dr Downey and Ramona
Aug 2, 2025
The office staff is always friendly and courteous.
Aug 2, 2025
Efficiency, response time to calls regarding questions, pleasant attitude of personnel.
Jul 31, 2025
Dr. Downey and his staff are always willing to go above and beyond for their patients. We have referred many family and friends to this office.
Jul 31, 2025
Dr Downey is outstanding. Professional and knowledgeable.
Jul 29, 2025
always outstanding as usual
Jul 28, 2025
I feel like family. I feel very important and valued.