H. Jackson Downey, MD

Family Medicine

Baptist Primary Care

810 Lane Avenue South

Jacksonville, FL 32205 Directions

904.783.9680

www.baptistjax.com

4.8 out of 5

1,312 verified ratings

1 Location


Baptist Primary Care - Lane Avenue

810 Lane Avenue South

Jacksonville, FL 32205

(904) 783-9680 Directions

1,312 Ratings, 744 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 22, 2026
My Doctor

Aug 21, 2026
The entire staff from front to back are always kind, professional and personable! Dr. Downey and Mrs.Mona are gems.

Aug 20, 2026
Staff was amazing! They considered my acute health condition seriously and get me in to see the MD same day. Dr. Downey was wonderful in evaluation and treatment options for my condition. I could not have asked for speedier or better care. This is truly a patient oriented practice. Thank you!

Aug 16, 2026
Friendly staff. Dr Downey is great.

Aug 15, 2026
Clean, sanitized exam rooms. My doctor is very knowledgeable and listens to me.

Aug 15, 2026
Friendly and helpful. Lab work on site.

Aug 15, 2026
Close, great primary care .

Aug 14, 2026
We love Dr. Downey and Mona and all the staff at the Lane Avenue Baptist office.

Aug 14, 2026
The personal at the front desk are always friendly and I can not believe all of them remember my name because they have so many people that goes there and doctor Downey and his staff are really good.

Aug 14, 2026
Personnel and dr Downey

Aug 13, 2026
Clean efficient and my dr.Downey and his staff

Aug 12, 2026
Dr. Downey

Aug 7, 2026
Modern, clean and efficient office with professional, knowledgeable staff.

Aug 6, 2026
Friendly staff.

Aug 6, 2026
Everybody friendly

Aug 5, 2026
The front desk staff is always helpful and kind. Dr. Downey made time for all my questions and answered them all.

Aug 5, 2026
location Doctors and office staff very pleasant to work with.

Aug 5, 2026
We can get blood work, X-rays and see doctors all in one place.

Jul 25, 2026
The staff treat me like family, and Dr. Downey really cares.

Jul 24, 2026
I like the staff and I love Dr Downey.

Jul 24, 2026
Staff is very friendly. Usually no long wait time! Most of all I love Dr Downey because he genuinely cares about his patients and he listens.

Jul 23, 2026
Close to home

Jul 23, 2026
Dr’s. And staff are very nice and know what they are doing 👍👍

Jul 22, 2026
Dr.Downey is such a blessing and so are the staff

Jul 22, 2026
Staff are very polite

Jul 22, 2026
Very helpful

Jul 20, 2026
Every thing is above board.

Jul 20, 2026
good people who take care of your needs every visit

Jul 17, 2026
All Staff members from check in to check out are professional and friendly. Doctor and his assistants are allways professional and make sure you understand any thing new.

Jul 15, 2026
Clean and neat. Helpful staff..

Jul 11, 2026
Good visit seen before appt time(2 mins). Did not wait long for Doctor. I wish all visit would be this pleasent

Jul 11, 2026
Pre visit information online. Don't have to fill out forms at the office. In and out fairly quick.

Jul 10, 2026
Close to my house, I have been a patient for over 40 years , Dr Downey is the best you keep the good work

Jul 4, 2026
Convenient, close to home. In office lab.

Jun 28, 2026
Service and doctor.

Jun 26, 2026
Professional and efficient.

Jun 24, 2026
Very nice

Jun 24, 2026
Clean office, friendly staff and caring doctor. Your questions are answered and explained. A very good medical facility.

Jun 18, 2026
The Staff are friendly, knowledgeable and very helpful. Dr. Downey is exceptional, listens, and I have a lot of confidence in his knowledge to help with any kind of illness you might have.

Jun 16, 2026
Friendly staff

Jun 15, 2026
Everything

Jun 10, 2026
Very friendly office staff.

Jun 8, 2026
I love Dr Downey.. I’ve been his patient right after he started working at his Lane Ave office. I also like Mona, Dr Downey asst.

Jun 8, 2026
Professional

Jun 5, 2026
The customer service is so warm and caring

Jun 5, 2026
They're trending upwards! My last visit, a few days ago, made me have hope for services! Seems as if corrective action was taken & my visit was good!☮️❤️

Jun 5, 2026
Dr. Downey treats me like Dad. Cool

Jun 4, 2026
Staff was Nice And Friendly it was cleaning Everyone was very polite And The Doctor’s MA was very nice to Me. And the Doctor was very outstanding And very understanding. Front the Greeting when enter And to the Back staff was friendly even at the Lab.

May 31, 2026
Been coming here for many years so familiarity. Know most of the ladies at the front desk. They are cool. Really like Dr. Downey.

May 31, 2026
Greeted at reception immediately. Taken back promptly at appointment time. Dr. Downey was thorough and listened to any concerns. Mona, his assistant was professional. In general, a pleasant appointment.