H. Jackson Downey, MD
Family Medicine
Baptist Primary Care
810 Lane Avenue South
Jacksonville, FL 32205 Directions
4.7 out of 5
1,331 verified ratings
1,331 Ratings, 763 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 26, 2026
Staff is always friendly and efficient.
Sep 26, 2026
Everyone in the office is always very helpful and very friendly. Excellent customer service. Dr Downey takes the time to go over everything you need to know to stay healthy.
Dr Downey has been my doctor since the 80s and wouldn’t think of going anywhere else.
Sep 25, 2026
Dr. Downey and all his staff
Sep 25, 2026
Close to home
Sep 24, 2026
Very friendly and helpful
Sep 24, 2026
My doctor asks me about my family and ends the visit with prayer. I greatly appreciate that.
Sep 23, 2026
Very efficient! Great Doctors and staff
Sep 12, 2026
The staff are courteous and the Doctor listeoto my concerns.
Sep 11, 2026
Clean, modern and professional office. Courteous and efficient staff. Caring and compassionate Dr.
Sep 10, 2026
We love Dr Downey!! He is such a great person and physician. Ramona is a great asset to him.
Sep 6, 2026
Very clean
Sep 5, 2026
Everyone is very professional and pleasant.
Sep 5, 2026
is close to my home and not to crowed
Sep 3, 2026
The profeional approach by Dr. Downey
Sep 2, 2026
Dr Downey is an awesome doctor! I’ve been with him for roughly 3 decades and the level of service from Mona, Dr Downey assistant and dr Downey are always professional and feels like family!
Aug 30, 2026
Everybody was very friendly and I didn't have to wait too long to be seen
Aug 28, 2026
Dr Downey, his nurse, there is a lab in office.follow thru
Aug 27, 2026
Great staff.
Aug 24, 2026
Location is good not too far out
Comfortable with. My dr can speak freely
Aug 22, 2026
My Doctor
Aug 21, 2026
The entire staff from front to back are always kind, professional and personable! Dr. Downey and Mrs.Mona are gems.
Aug 20, 2026
Staff was amazing! They considered my acute health condition seriously and get me in to see the MD same day. Dr. Downey was wonderful in evaluation and treatment options for my condition. I could not have asked for speedier or better care. This is truly a patient oriented practice. Thank you!
Aug 16, 2026
Friendly staff. Dr Downey is great.
Aug 15, 2026
Clean, sanitized exam rooms. My doctor is very knowledgeable and listens to me.
Aug 15, 2026
Friendly and helpful. Lab work on site.
Aug 15, 2026
Close, great primary care .
Aug 14, 2026
We love Dr. Downey and Mona and all the staff at the Lane Avenue Baptist office.
Aug 14, 2026
The personal at the front desk are always friendly and I can not believe all of them remember my name because they have so many people that goes there and doctor Downey and his staff are really good.
Aug 14, 2026
Personnel and dr Downey
Aug 13, 2026
Clean efficient and my dr.Downey and his staff
Aug 12, 2026
Dr. Downey
Aug 7, 2026
Modern, clean and efficient office with professional, knowledgeable staff.
Aug 6, 2026
Friendly staff.
Aug 6, 2026
Everybody friendly
Aug 5, 2026
The front desk staff is always helpful and kind. Dr. Downey made time for all my questions and answered them all.
Aug 5, 2026
location Doctors and office staff very pleasant to work with.
Aug 5, 2026
We can get blood work, X-rays and see doctors all in one place.
Jul 25, 2026
The staff treat me like family, and Dr. Downey really cares.
Jul 24, 2026
I like the staff and I love Dr Downey.
Jul 24, 2026
Staff is very friendly. Usually no long wait time! Most of all I love Dr Downey because he genuinely cares about his patients and he listens.
Jul 23, 2026
Close to home
Jul 23, 2026
Dr’s. And staff are very nice and know what they are doing 👍👍
Jul 22, 2026
Dr.Downey is such a blessing and so are the staff
Jul 22, 2026
Staff are very polite
Jul 22, 2026
Very helpful
Jul 20, 2026
Every thing is above board.
Jul 20, 2026
good people who take care of your needs every visit
Jul 17, 2026
All Staff members from check in to check out are professional and friendly. Doctor and his assistants are allways professional and make sure you understand any thing new.
Jul 15, 2026
Clean and neat. Helpful staff..
Jul 11, 2026
Good visit seen before appt time(2 mins). Did not wait long for Doctor. I wish all visit would be this pleasent