H. Jackson Downey, MD

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Jun 28, 2026

Service and doctor.

Jun 26, 2026

Professional and efficient.

Jun 24, 2026

Very nice

Jun 24, 2026

Clean office, friendly staff and caring doctor. Your questions are answered and explained. A very good medical facility.

Jun 18, 2026

The Staff are friendly, knowledgeable and very helpful. Dr. Downey is exceptional, listens, and I have a lot of confidence in his knowledge to help with any kind of illness you might have.

Jun 16, 2026

Friendly staff

Jun 15, 2026

Everything

Jun 10, 2026

Very friendly office staff.

Jun 8, 2026

I love Dr Downey.. I’ve been his patient right after he started working at his Lane Ave office. I also like Mona, Dr Downey asst.

Jun 8, 2026

Professional

Jun 5, 2026

The customer service is so warm and caring

Jun 5, 2026

They're trending upwards! My last visit, a few days ago, made me have hope for services! Seems as if corrective action was taken & my visit was good!☮️❤️

Jun 5, 2026

Dr. Downey treats me like Dad. Cool

Jun 4, 2026

Staff was Nice And Friendly it was cleaning Everyone was very polite And The Doctor’s MA was very nice to Me. And the Doctor was very outstanding And very understanding. Front the Greeting when enter And to the Back staff was friendly even at the Lab.

May 31, 2026

Been coming here for many years so familiarity. Know most of the ladies at the front desk. They are cool. Really like Dr. Downey.

May 31, 2026

Greeted at reception immediately. Taken back promptly at appointment time. Dr. Downey was thorough and listened to any concerns. Mona, his assistant was professional. In general, a pleasant appointment.

May 20, 2026

Clean, accessible and easy to get to.

May 15, 2026

The total office staff is very courteous and make me feel like family when I come in. The wait is normally not long.

May 11, 2026

Friendly people

May 9, 2026

Dr Downey and Mona are the best!

May 8, 2026

always on time, talented doctor, nice staff, all questions answered.

May 8, 2026

I love Dr.Downey, and Ramona and his team. Always such a good experience.

May 8, 2026

Front Office, Medical Assistant, and Dr. Downey were extremely attentive!!’ I am a transfer from Dr. [last name]’s office and this was my first visit and first impressions!! BRAVO ZULU !!!

May 8, 2026

I have been seeing the same Dr for about 20 years

May 7, 2026

The staff

May 6, 2026

Clean, nice people who work there

May 4, 2026

Always professional and efficient.

May 3, 2026

The office staff is always cheerful, knowledgeable and professional. A great place for my medical care.

Apr 30, 2026

Friendly courteous efficient

Apr 29, 2026

Dr. Downey and Mona.

Apr 22, 2026

I like the feel when I walk in, the front desk ladies know who I am and I know Dr. Downey and Mona will take care of me.

Apr 22, 2026

Staff and Doc Downey 👍

Apr 12, 2026

staff

Apr 12, 2026

Keeps appointment on time and always kind and respectful

Apr 11, 2026

Close to home

Apr 9, 2026

Everyone was friendly. Check-in was quick, the doctor was on time and the lab took me back within 5 minutes of me signing in.

Apr 9, 2026

Dr Downey, Mona, staff friendly, patient, helpful

Apr 8, 2026

Nice and clean

Mar 30, 2026

Convenient

Mar 29, 2026

I have been going to Baptist Primary Care on Lane Ave for many years. Dr. Downey and his staff are really top notch. The important thing is that they listen to you. They have been taking care of my wife and I for years and we are grateful for the service and friendship they provide

Mar 28, 2026

Attentiveness and politeness from staff

Mar 28, 2026

Dr. Downey and Ms. Tee are very Nice and Ms. Tee went All out of her way to make sure I get an Issue I had with one of my Prescriotions straight.

Mar 27, 2026

I LOVE Dr.Downey and his staff. They are all so sweet and gentle and help anyway possible!

Mar 27, 2026

Very friendly, always make you feel like you would want it say good morning and greet you with a smile

Mar 27, 2026

Location, convenient, doctors

Mar 19, 2026

I appreciate Dr Downey so much. He is not pushy with text nor does he push medication on you. He gives you the information you need for you to make the decision to take meds or try to work on your health through eating better and exercising. Ramona is very good at her profession also.

Mar 19, 2026

Dr. Downey

Mar 16, 2026

Staff is friendly and wait was not long.

Mar 15, 2026

The staff is always great and Dr. Downey is tops. He takes the time to listen to you he never seems like he's in a rush and you're just a number. my.bapstitchart.com is great because you get quick answers and you can see your follow up visit note, check your blood results and make medicine request that are promtly answered.

Mar 14, 2026

Dr. Downey is the best. Check-in was fast. It did help that I checked in online before the visit helped I'm sure.