H. Jackson Downey, MD
Family Medicine
Baptist Primary Care
810 Lane Avenue South
Jacksonville, FL 32205 Directions
4.8 out of 5
1,018 verified ratings
1,018 Ratings, 571 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 21, 2025
Dr. Downey is very knowledgeable and listens to my concerns.
Nov 21, 2025
Physician and staff
Nov 21, 2025
The location is convenient. But the main reason is Dr Downey and his staff. They are great. I have been a patient of his since 1990.
Nov 19, 2025
Professional service
Nov 19, 2025
Everyone is so nice, and caring, and they really do listen to what you have to say. And they know what they're doing great care
Nov 16, 2025
Friendly staff. Easy access.
Nov 16, 2025
Professional service
Nov 16, 2025
Clean, modern office with efficient, knowledgeable and professional staff.
Nov 14, 2025
They are willing to work with you to get an appointment that works for everybody. They are efficient and try to help everybody. Dr. Downey is a fantastic doctor.
Nov 14, 2025
How nice and helpful everyone is
Nov 13, 2025
everything
Nov 13, 2025
Patients are treated in a professional manner with an assurance that all their needs are satisfied. The clerical staff is courteous and helpful at all times. Dr. Downey and Mona are the consumate professionals that honestly care about their patients. I am well pleased with their service and recommend them highly.
Nov 12, 2025
I like the service, & the atmosphere, & the staff.
Nov 12, 2025
Location.my PCP and the warm friend staff.
Nov 12, 2025
The best Hospital in Jacksonville Florida bar none. Staff and Doctors (everyone dealing with Baptist downtown) is the best I have ever seen!
Nov 12, 2025
All the staff is always friendly, professional and very efficient at their jobs. I have been seeing Dr. Downey for the past 40 years and have always been happy with the excellent care I received. He is caring, professional and very knowledgeable in his job as a primary doctor. He’s the best!!🙏
Nov 10, 2025
Friendly staff.
Nov 10, 2025
Politeness
Nov 9, 2025
They were friendly professional and timely! Great experience! They were also very personable and made me feel seen.
Nov 7, 2025
talented doctor, very friendly staff, on tìme, all questions answered
Nov 6, 2025
If you is so nice and friendly.Well mostly everyone
Nov 5, 2025
Always very efficient and professional.
Nov 5, 2025
Dr Downey
Nov 3, 2025
Best doctor
Nov 2, 2025
Friendly knowledgeable staff and physician.
Oct 31, 2025
The employees are always great . Dr Downey is the best Dr in Jacksonville.
Oct 31, 2025
The doctor, nurse and staff are friendly and professional.
Oct 30, 2025
The staff is very professional and friendly, Dr, Downey is an excellent doctor
Oct 30, 2025
Staff very friendly and efficient, office is immaculate and very clean. Love my hygienist
Oct 30, 2025
All staff are friendly and helpful. My Dr. Is so patient.
Oct 11, 2025
Very good customer service
Oct 9, 2025
Dr. Downey and staff are the upmost caring and professional team that I’ve had the pleasure of dealing with. He listens and is thorough with his explanations. Highly recommend him as your doctor.
Oct 9, 2025
The staff is beyond friendly and compassionate. Dr. Downey lets you know that you are heard and actually gets to the root of any solution needed.
Oct 4, 2025
I love my doctor Downey. He has a great nurse Mona.
Oct 2, 2025
The staff are very friendly and understand my needs, my request when I have a problem it is addressed promptly. My Dr is very friendly and helpful
Sep 25, 2025
The people are kind, caring and efficient. They always make me feel like a "favorite".
Sep 25, 2025
friendly staff, short wait time.
Sep 23, 2025
The front desk staff are friendly and organized. The Doctor communicated well and was knowledgeable and open to discussion, and lab staff were quick and very skilled.
Sep 22, 2025
Convenient location, well organized and efficient staff, love going to Dr Downey
Sep 21, 2025
Professional
Sep 21, 2025
My doctor is friendly asks about the family. He takes the time to pray with you if he know you are a Christian. The staff is friendly and efficient.
Sep 20, 2025
Doctor
Sep 19, 2025
My doctor and kind staff
Sep 15, 2025
Clean facility and knowledgeable staff.
Sep 13, 2025
Professional, efficient and courteous staff.
Sep 13, 2025
Downey
Sep 12, 2025
It is a clean location. I've been coming here so long that the ladies at check-in know my name and I am always greeted.
Sep 12, 2025
Very efficient and always nice
Sep 8, 2025
Dr Downey
Sep 7, 2025
Personal care.