H. Jackson Downey, MD
Family Medicine
Baptist Primary Care
810 Lane Avenue South
Jacksonville, FL 32205 Directions
4.8 out of 5
1,139 verified ratings
1,139 Ratings, 638 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 21, 2026
Convenient.
Feb 20, 2026
My doctor is great
Feb 20, 2026
I love Mona and Dr. Downey
Feb 19, 2026
The efficiency of the staff.
Feb 19, 2026
My doctor is always trying to give me the best service for whatever issues I have.
Feb 19, 2026
This is a first primary care I’ve been to where they have a lab & x-ray available on site very convenient, Dr. Downey was really nice his nurse spoke highly of him as well. This was first time to his office I’m very satisfied with my visit I love how close the office is to my house.
Feb 19, 2026
Friendly staff and great doctors.
Feb 14, 2026
Been using Dr Downey since 1987… he’s the reason we are there!!
Feb 14, 2026
Clean, friendly staff and caring doctors.
Feb 12, 2026
Staff
Feb 12, 2026
Courtesy when you checking in clean this and I just love the doctors office
Feb 7, 2026
Friendly front desk and Mona and Dr Downey are always very informative and helpful in maintaining my health.
Feb 7, 2026
close to home, very nice professional staff, great dr in Downey
Feb 6, 2026
Everyone is very friendly and right on top of things. Dr. Downey has been my Dr for several years. I like him as a Dr and personally.
Feb 5, 2026
Dr. Downey is excellent. Your front staff (and all staff with whom I have come in contact) could not be more pleasant and helpful.
Jan 31, 2026
Dr Downey
Jan 30, 2026
Friendly staff.
Punctial
Jan 29, 2026
Dr Downey and the front desk staff
Jan 29, 2026
Dr. Downey is the best and Mona is always very kind and helpful.
Jan 29, 2026
Easy check in, pleasant staff, Great Doctor
Jan 26, 2026
Staff members and wait times
Jan 26, 2026
The staff and location
Jan 25, 2026
Great doctor and staff.
Jan 24, 2026
Professionalism
Jan 23, 2026
I'm always greeted upon arrival.
Jan 23, 2026
From the ladies at the front desk to Mona the nurse to Dr Downey I feel welcome and cared for.
Jan 23, 2026
Friendliness of the staff. My Dr Downey is the best.
Jan 22, 2026
Always welcomed and feels like family!
Jan 22, 2026
Everyone is very pleasant, thorough and patient. They always ask how im doing and make sure all my needs are met. Yall are awesome!! Thank you for all you do. Its life changing!!
Jan 22, 2026
The staff is the best!
Jan 21, 2026
Clean staff friendly and efficient..love my dr. Downey
Jan 19, 2026
Everything
Jan 19, 2026
Clean facility, friendly, and knowledgeable staff.
Jan 18, 2026
Clean, modern and efficient. Nice, cordial but professional staff. Dr Downey and his nurse Mona are the bes!👌🏽
Jan 18, 2026
The staff is very friendly and I really care for my doctor.
Jan 17, 2026
Dr. Downey's kind attention as well as counsel!
Everyone of the staff "on the way in" are attentive and helpful.
Thankful for them all!
Jan 16, 2026
Dr Downey and Mona are like Familia, and very COOL!
Jan 16, 2026
Usually don't have a long wait to get in to the doctor.
Jan 12, 2026
Great visit
Jan 11, 2026
The staff is very friendly and Dr. Downey is very knowledgeable, excellent physician. I would recommend this group to anyone seeking a Primary Care Physician.
Jan 10, 2026
Clean and friendly
Jan 10, 2026
Everything! Great staff, very knowledgeable, professional, warm and caring. Excellent medical professionals.
Jan 10, 2026
Me and my wife love our Dr.Downey. He’s fantastic great great nurse Mona and a fantastic staff upfront We love it. I think we’ve been there 35 years. Great job.🙏❤️
Jan 9, 2026
Doctor, nurses all the people we have encountered have been great.
Jan 9, 2026
I always feel welcome and the office people are very nice and helpful I can't of any other doctors office I would want to go to.
Jan 8, 2026
Very Respectful
Jan 7, 2026
Dr Downey
Jan 7, 2026
The staff is and my doctor prays with me. he is not only interested in me and my but also with my family.
Dec 28, 2025
Customer service and care
Dec 19, 2025
Love Dr. Downey