H. Jackson Downey, MD
Family Medicine
Baptist Primary Care
810 Lane Avenue South
Jacksonville, FL 32205 Directions
4.8 out of 5
1,034 verified ratings
1,034 Ratings, 590 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 28, 2025
Customer service and care
Dec 19, 2025
Love Dr. Downey
Dec 19, 2025
Dr Downey
Dec 19, 2025
Dr downey is caring and attentive
Dec 19, 2025
Friendly, fast, faith based service!
Dec 18, 2025
Convenient and clean
Dec 18, 2025
Doctor
Dec 17, 2025
Everything
Dec 14, 2025
Love my Dr. and stafff is always pleasant
Dec 13, 2025
Great overall experience, check in to check out was great.
Dec 12, 2025
Dr Downey
Dec 8, 2025
Friendly atmosphere
Dec 7, 2025
Dr. Downey was great! He met me in the lobby to introduce himself being a new patient. I was able to get my labs same day and updated vaccines. I arrived an hour early and was leaving before my original scheduled appt. Everyone is always so nice and his MA was so sweet and thorough. I’ve been coming here since I was 12 and it’s still as I remember! Thank you Dr. Downey and staff!
Dec 5, 2025
Friendly staff and fast and great service.I was a walk in.
Dec 5, 2025
THEY DON'T BUG YOU WITH E-MAILS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Dec 4, 2025
All the people I encounter tested were kind and professional
Nov 29, 2025
very professional
Nov 28, 2025
Caring and compassionate providers!
Nov 27, 2025
I have been a patient for 30 years. I have always received GREAT individualized care. Thank You Baptist on Lanes Ave. for helping me stay healthy.
Nov 21, 2025
Dr. Downey is very knowledgeable and listens to my concerns.
Nov 21, 2025
Physician and staff
Nov 21, 2025
The location is convenient. But the main reason is Dr Downey and his staff. They are great. I have been a patient of his since 1990.
Nov 19, 2025
Professional service
Nov 19, 2025
Everyone is so nice, and caring, and they really do listen to what you have to say. And they know what they're doing great care
Nov 16, 2025
Friendly staff. Easy access.
Nov 16, 2025
Professional service
Nov 16, 2025
Clean, modern office with efficient, knowledgeable and professional staff.
Nov 14, 2025
They are willing to work with you to get an appointment that works for everybody. They are efficient and try to help everybody. Dr. Downey is a fantastic doctor.
Nov 14, 2025
How nice and helpful everyone is
Nov 13, 2025
everything
Nov 13, 2025
Patients are treated in a professional manner with an assurance that all their needs are satisfied. The clerical staff is courteous and helpful at all times. Dr. Downey and Mona are the consumate professionals that honestly care about their patients. I am well pleased with their service and recommend them highly.
Nov 12, 2025
I like the service, & the atmosphere, & the staff.
Nov 12, 2025
Location.my PCP and the warm friend staff.
Nov 12, 2025
The best Hospital in Jacksonville Florida bar none. Staff and Doctors (everyone dealing with Baptist downtown) is the best I have ever seen!
Nov 12, 2025
All the staff is always friendly, professional and very efficient at their jobs. I have been seeing Dr. Downey for the past 40 years and have always been happy with the excellent care I received. He is caring, professional and very knowledgeable in his job as a primary doctor. He’s the best!!🙏
Nov 10, 2025
Friendly staff.
Nov 10, 2025
Politeness
Nov 9, 2025
They were friendly professional and timely! Great experience! They were also very personable and made me feel seen.
Nov 7, 2025
talented doctor, very friendly staff, on tìme, all questions answered
Nov 6, 2025
If you is so nice and friendly.Well mostly everyone
Nov 5, 2025
Always very efficient and professional.
Nov 5, 2025
Dr Downey
Nov 3, 2025
Best doctor
Nov 2, 2025
Friendly knowledgeable staff and physician.
Oct 31, 2025
The employees are always great . Dr Downey is the best Dr in Jacksonville.
Oct 31, 2025
The doctor, nurse and staff are friendly and professional.
Oct 30, 2025
The staff is very professional and friendly, Dr, Downey is an excellent doctor
Oct 30, 2025
Staff very friendly and efficient, office is immaculate and very clean. Love my hygienist
Oct 30, 2025
All staff are friendly and helpful. My Dr. Is so patient.
Oct 11, 2025
Very good customer service