H. Jackson Downey, MD

Family Medicine

Baptist Primary Care

810 Lane Avenue South

Jacksonville, FL 32205 Directions

904.783.9680

www.baptistjax.com

4.8 out of 5

923 verified ratings

1 Location


Baptist Primary Care - Lane Avenue

810 Lane Avenue South

Jacksonville, FL 32205

(904) 783-9680 Directions

923 Ratings, 514 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 23, 2025
Knowledgeable friendly people.

Aug 23, 2025
The reception staff members are friendly and efficient. The office is small enough to be readily accessible yet large enough to have both a lab and offices for the medical staff.

Aug 18, 2025
Fast service, discussed issues, medications were prescribed.

Aug 18, 2025
Usually get right in.

Aug 16, 2025
Doctor Downey is the best

Aug 16, 2025
Clean and the staff very professional

Aug 16, 2025
very friendly staff. easy checkin

Aug 12, 2025
Professional, friendly and efficient staff. Clean environment, and a Dr who really cares.

Aug 10, 2025
Very efficient, questions always answered, clean surroundings and the best doctor in Jacksonville, Dr. H. Jackson Downey.

Aug 9, 2025
My doctor and nurse that I’ve had for almost 20+ years of outstanding service to me!!

Aug 9, 2025
Dr Downey and Ramona are an excellent team. They answered all my questions and I was in and out.

Aug 9, 2025
Staff is very friendly and my doctor is great.

Aug 9, 2025
The people and the friendliness and caring that they give you

Aug 8, 2025
Dr. Downey and Mona

Aug 7, 2025
My doctor

Aug 6, 2025
My last visit with Dr. Downey was a virtual visit. Dr. Downey answered my questions and gave his advice about my upcoming back surgery. I feel much more confident now going through the surgery. This virtual visit was on schedule and went very smoothly. The picture was sharp and clear, and the sound was good.

Aug 2, 2025
Dr Downey and Ramona

Aug 2, 2025
The office staff is always friendly and courteous.

Aug 2, 2025
Efficiency, response time to calls regarding questions, pleasant attitude of personnel.

Jul 31, 2025
Dr. Downey and his staff are always willing to go above and beyond for their patients. We have referred many family and friends to this office.

Jul 31, 2025
Dr Downey is outstanding. Professional and knowledgeable.

Jul 29, 2025
always outstanding as usual

Jul 28, 2025
I feel like family. I feel very important and valued.

Jul 28, 2025
Friendly people, clean environment.

Jul 28, 2025
Dr Downey and his staff are always kind, caring, and professional.

Jul 27, 2025
Dr. Downey

Jul 27, 2025
Dr. Downey is great and all the staff and nurses are very friendly.

Jul 26, 2025
always takes care of your health problems in a friendly and professional manner

Jul 25, 2025
The staff is great !!!! And I have a wonderful Doctor

Jul 25, 2025
Staff are friendly, knowledgeable, eager to help and very professional. My Doctor, Dr. Downey, he listens to me, reviews my records and goes over my medications, to see if they are doing their job. I would not change my doctor or the office. I have been coming here for many years.

Jul 19, 2025
Efficient and courteous

Jul 19, 2025
Personal and Professional treatment.

Jul 18, 2025
The staff and location

Jul 12, 2025
Staff makes you feel welcome it's such a peaceful atmosphere upon entering and leaving kindness goes a long way 👍👍👍👍👍👍👍

Jul 10, 2025
It's a great day when you get good reports. And Downey is happy with me

Jun 29, 2025
lanes ave

Jun 29, 2025
Great doctor and friendly staff.

Jun 23, 2025
Dr Downey and Mona are passionate about there patients.

Jun 21, 2025
Dr Downey is the best. He is knowledgeable and patient. He listens and is not always pushing medication or supplements. Mona is always there to help Dr Downey and his patients

Jun 21, 2025
Friendly good customer service

Jun 21, 2025
The friendliness of the staff and love my doctor.

Jun 15, 2025
Close and convenient

Jun 15, 2025
Cleanliness and friendly service

Jun 15, 2025
Everyone is always efficient and professional.

Jun 15, 2025
I've been coming to do this office for many years. I love the that the staff is friendly and immediately acknowledge is you. I never have to wait long to see the doctor. It's also great to have lab and x-ray services at the office, makes it really convenient

Jun 13, 2025
feel like family.

Jun 5, 2025
Dr. Downey is very knowledgeable and helpful. One of the few doctors with good bedside manner.

Jun 4, 2025
I like the staff and my doctor. I have been with them for many years and I trust them all.

Jun 3, 2025
Warm, friendly - makes me feel like I'm part of the family : )

Jun 1, 2025
Dr Downey