H. Jackson Downey, MD

Family Medicine

Baptist Primary Care

810 Lane Avenue South

Jacksonville, FL 32205 Directions

904.783.9680

www.baptistjax.com

4.8 out of 5

1,153 verified ratings

1 Location


Baptist Primary Care - Lane Avenue

810 Lane Avenue South

Jacksonville, FL 32205

(904) 783-9680 Directions

1,153 Ratings, 667 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 28, 2026
Attentiveness and politeness from staff

Mar 27, 2026
I LOVE Dr.Downey and his staff. They are all so sweet and gentle and help anyway possible!

Mar 19, 2026
I appreciate Dr Downey so much. He is not pushy with text nor does he push medication on you. He gives you the information you need for you to make the decision to take meds or try to work on your health through eating better and exercising. Ramona is very good at her profession also.

Mar 19, 2026
Dr. Downey

Mar 16, 2026
Staff is friendly and wait was not long.

Mar 15, 2026
The staff is always great and Dr. Downey is tops. He takes the time to listen to you he never seems like he's in a rush and you're just a number. my.bapstitchart.com is great because you get quick answers and you can see your follow up visit note, check your blood results and make medicine request that are promtly answered.

Mar 14, 2026
Dr. Downey is the best. Check-in was fast. It did help that I checked in online before the visit helped I'm sure.

Mar 14, 2026
Consistency

Mar 12, 2026
Great service My Doctor is Great too

Mar 12, 2026
Doctors and staff are the best.

Mar 12, 2026
We love our team. Dr Downey is an awesome physician and person. His passant Romana is great at her job. They are a great team. The staff up front are always professional and friendly. Not overly crowded when we go.

Mar 11, 2026
Friendly and efficient staff

Mar 8, 2026
Professional, courteous, thorough.

Mar 7, 2026
Clean and neat!

Mar 6, 2026
The staff is very friendly and helpful, the office is always clean Doctor Downey is the best, very thorough and personable

Mar 5, 2026
Friendly staff. They know me by name!! Very knowledgeable Dr Downey is the BEST!!

Mar 5, 2026
Care and kindness

Mar 5, 2026
Always resolve my issues

Mar 5, 2026
Excellent staff. Dr. Downey & Mona.

Mar 4, 2026
Information direct contact

Mar 4, 2026
Very clean and professional also treat you like family

Mar 4, 2026
7convenient to get to

Mar 3, 2026
Convenience of location. Professionalism of brand staff, organized and timely.

Mar 2, 2026
Heath Care Personnel Great.

Mar 1, 2026
Convenient and welcoming.

Mar 1, 2026
The people who work there

Feb 27, 2026
People friendly always kind good sprite.

Feb 23, 2026
The staff ,wonderful people.

Feb 22, 2026
Dr Downey

Feb 21, 2026
Convenient.

Feb 20, 2026
My doctor is great

Feb 20, 2026
I love Mona and Dr. Downey

Feb 19, 2026
The efficiency of the staff.

Feb 19, 2026
My doctor is always trying to give me the best service for whatever issues I have.

Feb 19, 2026
This is a first primary care I’ve been to where they have a lab & x-ray available on site very convenient, Dr. Downey was really nice his nurse spoke highly of him as well. This was first time to his office I’m very satisfied with my visit I love how close the office is to my house.

Feb 19, 2026
Friendly staff and great doctors.

Feb 14, 2026
Been using Dr Downey since 1987… he’s the reason we are there!!

Feb 14, 2026
Clean, friendly staff and caring doctors.

Feb 12, 2026
Staff

Feb 12, 2026
Courtesy when you checking in clean this and I just love the doctors office

Feb 7, 2026
Friendly front desk and Mona and Dr Downey are always very informative and helpful in maintaining my health.

Feb 7, 2026
close to home, very nice professional staff, great dr in Downey

Feb 6, 2026
Everyone is very friendly and right on top of things. Dr. Downey has been my Dr for several years. I like him as a Dr and personally.

Feb 5, 2026
Dr. Downey is excellent. Your front staff (and all staff with whom I have come in contact) could not be more pleasant and helpful.

Jan 31, 2026
Dr Downey

Jan 30, 2026
Friendly staff. Punctial

Jan 29, 2026
Dr Downey and the front desk staff

Jan 29, 2026
Dr. Downey is the best and Mona is always very kind and helpful.

Jan 29, 2026
Easy check in, pleasant staff, Great Doctor

Jan 26, 2026
Staff members and wait times