H. Jackson Downey, MD

Family Medicine

Baptist Primary Care

810 Lane Avenue South

Jacksonville, FL 32205 Directions

904.783.9680

www.baptistjax.com

4.7 out of 5

890 verified ratings

1 Location


Baptist Primary Care - Lane Avenue

810 Lane Avenue South

Jacksonville, FL 32205

(904) 783-9680 Directions

890 Ratings, 489 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 27, 2025
Dr. Downey

Jul 27, 2025
Dr. Downey is great and all the staff and nurses are very friendly.

Jul 26, 2025
always takes care of your health problems in a friendly and professional manner

Jul 25, 2025
The staff is great !!!! And I have a wonderful Doctor

Jul 25, 2025
Staff are friendly, knowledgeable, eager to help and very professional. My Doctor, Dr. Downey, he listens to me, reviews my records and goes over my medications, to see if they are doing their job. I would not change my doctor or the office. I have been coming here for many years.

Jul 19, 2025
Efficient and courteous

Jul 19, 2025
Personal and Professional treatment.

Jul 18, 2025
The staff and location

Jul 12, 2025
Staff makes you feel welcome it's such a peaceful atmosphere upon entering and leaving kindness goes a long way 👍👍👍👍👍👍👍

Jul 10, 2025
It's a great day when you get good reports. And Downey is happy with me

Jun 29, 2025
lanes ave

Jun 29, 2025
Great doctor and friendly staff.

Jun 23, 2025
Dr Downey and Mona are passionate about there patients.

Jun 21, 2025
Dr Downey is the best. He is knowledgeable and patient. He listens and is not always pushing medication or supplements. Mona is always there to help Dr Downey and his patients

Jun 21, 2025
Friendly good customer service

Jun 21, 2025
The friendliness of the staff and love my doctor.

Jun 15, 2025
Close and convenient

Jun 15, 2025
Cleanliness and friendly service

Jun 15, 2025
Everyone is always efficient and professional.

Jun 15, 2025
I've been coming to do this office for many years. I love the that the staff is friendly and immediately acknowledge is you. I never have to wait long to see the doctor. It's also great to have lab and x-ray services at the office, makes it really convenient

Jun 13, 2025
feel like family.

Jun 5, 2025
Dr. Downey is very knowledgeable and helpful. One of the few doctors with good bedside manner.

Jun 4, 2025
I like the staff and my doctor. I have been with them for many years and I trust them all.

Jun 3, 2025
Warm, friendly - makes me feel like I'm part of the family : )

Jun 1, 2025
Dr Downey

May 27, 2025
Close to home. We like Dr. Downey and his staff, as well we like the front office staff.

May 25, 2025
personnel and location

May 23, 2025
Very courteous, helpful and our doctor, Dr.Downey is such a blessing as well as his assistant. The staff is outstanding.

May 22, 2025
Knowledgeable doctor.

May 19, 2025
The agents at the receiving dest are always professional ,fast and friendly.

May 17, 2025
Very nice people

May 16, 2025
Waiting time important to me Doctor able to solve complications

May 10, 2025
When you arrive, the ladies checking you in are so nice. Been with Dr. Downey a long time. He's a great doctor when you leave and you have to check out the ladies checking you out are really great too would not want to go anywhere else.

May 9, 2025
Great service

May 8, 2025
easy check in, clean and friendly

May 8, 2025
Ramona and Doctor Downey have been my nurse and Doctor for over twenty years they are the best

May 8, 2025
Friendly staff, fantastic doctor(Dr. Downey). Appointments when I need them.

May 4, 2025
Fantastic, caring doctor and staff! One stop shop for visit, labs and xrays.

May 3, 2025
Clean, firefly and very helpful and knowledgeable.

May 1, 2025
Nice and informative staff

May 1, 2025
I'm always greeted by my name when I approach the check-in desk. It is always clean.

May 1, 2025
Quiet and clean

Apr 27, 2025
My doctor and his nurse fantastic

Apr 26, 2025
Knowledgeable caring people

Apr 26, 2025
Very efficient, professional and knowledgeable staff.

Apr 26, 2025
Wonderful people who make me feel like family.

Apr 24, 2025
I appreciate the attentive personnel. They communicate with respect and professionalism.

Apr 21, 2025
Kind and supportive staff and doctor!

Apr 19, 2025
Very friendly staff

Apr 18, 2025
close to home, very professional, takes my insurance, inside lab, love my doctor