H. Jackson Downey, MD
Family Medicine
Baptist Primary Care
810 Lane Avenue South
Jacksonville, FL 32205 Directions
4.8 out of 5
1,107 verified ratings
1,107 Ratings, 616 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 25, 2026
Great doctor and staff.
Jan 24, 2026
Professionalism
Jan 23, 2026
I'm always greeted upon arrival.
Jan 23, 2026
From the ladies at the front desk to Mona the nurse to Dr Downey I feel welcome and cared for.
Jan 23, 2026
Friendliness of the staff. My Dr Downey is the best.
Jan 22, 2026
Always welcomed and feels like family!
Jan 22, 2026
Everyone is very pleasant, thorough and patient. They always ask how im doing and make sure all my needs are met. Yall are awesome!! Thank you for all you do. Its life changing!!
Jan 22, 2026
The staff is the best!
Jan 21, 2026
Clean staff friendly and efficient..love my dr. Downey
Jan 19, 2026
Everything
Jan 19, 2026
Clean facility, friendly, and knowledgeable staff.
Jan 18, 2026
Clean, modern and efficient. Nice, cordial but professional staff. Dr Downey and his nurse Mona are the bes!👌🏽
Jan 18, 2026
The staff is very friendly and I really care for my doctor.
Jan 17, 2026
Dr. Downey's kind attention as well as counsel!
Everyone of the staff "on the way in" are attentive and helpful.
Thankful for them all!
Jan 16, 2026
Dr Downey and Mona are like Familia, and very COOL!
Jan 16, 2026
Usually don't have a long wait to get in to the doctor.
Jan 12, 2026
Great visit
Jan 11, 2026
The staff is very friendly and Dr. Downey is very knowledgeable, excellent physician. I would recommend this group to anyone seeking a Primary Care Physician.
Jan 10, 2026
Clean and friendly
Jan 10, 2026
Everything! Great staff, very knowledgeable, professional, warm and caring. Excellent medical professionals.
Jan 10, 2026
Me and my wife love our Dr.Downey. He’s fantastic great great nurse Mona and a fantastic staff upfront We love it. I think we’ve been there 35 years. Great job.🙏❤️
Jan 9, 2026
Doctor, nurses all the people we have encountered have been great.
Jan 9, 2026
I always feel welcome and the office people are very nice and helpful I can't of any other doctors office I would want to go to.
Jan 8, 2026
Very Respectful
Jan 7, 2026
Dr Downey
Jan 7, 2026
The staff is and my doctor prays with me. he is not only interested in me and my but also with my family.
Dec 28, 2025
Customer service and care
Dec 19, 2025
Love Dr. Downey
Dec 19, 2025
Dr Downey
Dec 19, 2025
Dr downey is caring and attentive
Dec 19, 2025
Friendly, fast, faith based service!
Dec 18, 2025
Convenient and clean
Dec 18, 2025
Doctor
Dec 17, 2025
Everything
Dec 14, 2025
Love my Dr. and stafff is always pleasant
Dec 13, 2025
Great overall experience, check in to check out was great.
Dec 12, 2025
Dr Downey
Dec 8, 2025
Friendly atmosphere
Dec 7, 2025
Dr. Downey was great! He met me in the lobby to introduce himself being a new patient. I was able to get my labs same day and updated vaccines. I arrived an hour early and was leaving before my original scheduled appt. Everyone is always so nice and his MA was so sweet and thorough. I’ve been coming here since I was 12 and it’s still as I remember! Thank you Dr. Downey and staff!
Dec 5, 2025
Friendly staff and fast and great service.I was a walk in.
Dec 5, 2025
THEY DON'T BUG YOU WITH E-MAILS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Dec 4, 2025
All the people I encounter tested were kind and professional
Nov 29, 2025
very professional
Nov 28, 2025
Caring and compassionate providers!
Nov 27, 2025
I have been a patient for 30 years. I have always received GREAT individualized care. Thank You Baptist on Lanes Ave. for helping me stay healthy.
Nov 21, 2025
Dr. Downey is very knowledgeable and listens to my concerns.
Nov 21, 2025
Physician and staff
Nov 21, 2025
The location is convenient. But the main reason is Dr Downey and his staff. They are great. I have been a patient of his since 1990.
Nov 19, 2025
Professional service
Nov 19, 2025
Everyone is so nice, and caring, and they really do listen to what you have to say. And they know what they're doing great care