Gretchen M Adams, DO

Internal Medicine

www.getcare.ssmhealth.com

4.6 out of 5

161 verified ratings

161 Ratings, 68 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 23, 2026
First time seeing Dr Fry. I want to continue with her. Professional and kind, didn’t feel rushed.

Jun 23, 2026
I waited over 30 minutes past my appointment time and was late to work to see her. She could be more timely with her patients.

Jun 11, 2026
She listens and follows through with the care plan. I am very pleased with all my visits so far. I could not ask for more.

Jun 10, 2026
Dr. Fry wants to see me as often as I need to see her, until the right course of treatment that she is prescribing works for me. I very much appreciate that I don’t have to wait a month or 6 weeks to see her again.

May 22, 2026
She was kind, patient, and understanding. Easy to talk to about possible concerns, she addressed them with attention while maintaining a very calm energy

May 20, 2026
Outstanding service.

May 8, 2026
For someone who is a family doctor she does not seem to have the time nor caring to understand all of her patients no matter their age.

May 7, 2026
Dr. Fry is an excellent physician

May 1, 2026
personable, knowledge, and advice.

Apr 28, 2026
I hope she is in love with the area and with SSM. She is a diamond.

Apr 24, 2026
She was lovely, attentive and asked questions.

Apr 24, 2026
Everything was perfect, very nice doctor.

Apr 24, 2026
thank you for making my first appointment a good experience.

Apr 22, 2026
Seems very attentive, and respectful.

Apr 17, 2026
Very pleased, it will be nice to finally have a primary that is so good, I have lost many doctors in the past at SSM Dean.

Apr 16, 2026
There was nothing positive about this visit.

Apr 7, 2026
I think Dr. Fry is exactly how all doctors should be. First, she is very friendly, professional, knew how to answer all my questions, and gave very good advice. I can’t think of another doctor I would recommend over her.

Apr 3, 2026
She was nice and thoughtful but the wait time was pretty bad

Apr 3, 2026
She was attentive to all my needs and very thorough in her approach.

Apr 2, 2026
An excellent physician. She was extremely helpful and thorough

Mar 11, 2026
She was 35 minutes late and I was the first appointment of the day, it was extremely inconvenient as I run a business and also have a busy schedule.

Mar 7, 2026
Excellent follow up to my concerns.

Mar 6, 2026
Friendly. Efficient. Knowledgeable.

Mar 3, 2026
She has all the strengths mentioned in this survey and really seems to care about her patients.

Mar 3, 2026
I never saw her as she was running too far behind and nobody came back to communicate with me even though I told the nurse that I needed to leave at 3:30, an hour after my scheduled time. I then got an outdated email message from Dr Fry saying how nice it was to meet me. Kind of funny.

Feb 22, 2026
Her current schedule is so busy that she shows up late to appointments. 15 mins late is understandable. But 30+ minutes late is unacceptable. What is the point to making an appointment then?

Feb 16, 2026
She is very knowledgeable, listens, and takes her time.

Feb 14, 2026
Friendly and caring.

Feb 13, 2026
Looking forward to the follow up visit.

Feb 10, 2026
Very caring, personable and knowledgeable.

Feb 9, 2026
Thankful I’ve found a new PCP, a female, who I believe can closer understand any issues I may have

Feb 6, 2026
I am so relieved and grateful to be under Doctor Fry’s care. She is genuine, knowledgeable, and compassionate.

Feb 4, 2026
My experience throughout my appointment was positive.

Feb 1, 2026
Great doctor and nurse. Clinic running very late. My records not made entirely available

Jan 29, 2026
She listens quite well and was very understanding about the current circumstances I'm in.

Jan 28, 2026
I would recommend her to anybody. I felt relaxed and respected.

Jan 21, 2026
I look forward to having Dr Fry as my PCP for many years to come.

Jan 16, 2026
Knowledgeable, courteous, caring & professional

Jan 9, 2026
She is a wonderful add.

Jan 7, 2026
She seems to be a good doctor, but needs to be more prompt with her schedule.

Dec 30, 2025
She's a sharp cookie, always asks good questions and listens carefully to our answers plus repeating it in her own words and asking if we agreed with her understanding of the situation.

Dec 30, 2025
Reiterating my first comment. She was nice, great sense of humor, took my busy life into account, and validated what I feeling.

Dec 18, 2025
My experience with her was the best I have ever had with a primary care physician, and I am so glad that I was able to switch over to her as a new patient. Words cannot describe how relieved I was after my visit with her, and I am looking forever to her care for as long as she'll have me!

Dec 17, 2025
Good experience

Dec 16, 2025
I feel very comfortable talking with Dr Fry and she completely answers any concerns that I have

Dec 14, 2025
She's a real human being

Dec 9, 2025
Dr. Adams is so caring and kind. She listens to my concerns and is proactive in providing the treatment that I need. She follows up through MyChart to all my messages. She makes me feel like I matter.

Dec 8, 2025
Gracias por la atención (English translation: Thank you for the care.)

Dec 4, 2025
Dr Adams is truly exceptional. From the moment I walked into the office, I felt seen, heard, and cared for. Their professionalism is matched only by their compassion—taking the time to explain every detail, answer questions thoroughly, and ensure I felt confident in my care plan. What sets Dr. Adams apart is not just medical expertise, but genuine kindness and respect for patients as individuals. I left my appointment feeling uplifted and reassured, knowing I was in the best hands. I am deeply grateful for their dedication and highly recommend them to anyone seeking outstanding care!

Dec 3, 2025
It was great as well as the nurse/assistant that took my preliminary stats. The receptionist thanked me for registering ahead of time online. It was a very wonderful 1st experience!