111 Ratings, 64 Comments
Nov 24, 2024
Roberto Viguilla, MD
Was there anything that you feel was outstanding?
Yes, Dr. Viguella is always friendly and makes you feel at ease. The staff are very friendly. They actually ccare.
What could have been done to improve your experience?
Nothing . I think they are great.
Nov 11, 2024
Was there anything that you feel was outstanding?
Doc listens to all my concerns and takes care of me.
Nov 8, 2024
Was there anything that you feel was outstanding?
Veronica and DeeDee are the friendliest faces when u walk in and Dr Viguilla is my most favorite Dr. listens to my needs
What could have been done to improve your experience?
Maybe a cookie after
Nov 7, 2024
Was there anything that you feel was outstanding?
All good
Nov 2, 2024
Was there anything that you feel was outstanding?
Very friendly!
Oct 31, 2024
What could have been done to improve your experience?
Have my labs done before my office visit with the doctor so results can be discussed during the visit.
Oct 31, 2024
Was there anything that you feel was outstanding?
Everyone at the office is super friendly, helpful and professional.
What could have been done to improve your experience?
I have great experiences so I would say keep it up.
Oct 31, 2024
Was there anything that you feel was outstanding?
As always when going in the office to see Dr. V everyone treats you like your family. The care I'm given is outstanding. I would recommend this office to anyone looking for an awesome Dr.
What could have been done to improve your experience?
Not one thing all my questions were answered
Oct 25, 2024
Was there anything that you feel was outstanding?
Great people!
Oct 22, 2024
Was there anything that you feel was outstanding?
Office personnel are great. They always take care of my requests right away.
Oct 21, 2024
Was there anything that you feel was outstanding?
Front desk and phone staff are always very friendly and kind. Medical professionals there are always warm and caring. Dr. V is SPECTACULAR!!! Love having him as my doc.
What could have been done to improve your experience?
Nada
Oct 14, 2024
Was there anything that you feel was outstanding?
There always outstanding
Oct 1, 2024
Was there anything that you feel was outstanding?
The help provided in a way that is easy to understand.
Sep 26, 2024
Was there anything that you feel was outstanding?
The ladies in front are always pleasant. Always smiling. Treating me as if I’m family. Dr.V. Is very pleasant. Says things in English so I van understand him.
Sep 19, 2024
Was there anything that you feel was outstanding?
Dr V's after care summary was very thorough.
Sep 17, 2024
Was there anything that you feel was outstanding?
Friendly service and clean facility
What could have been done to improve your experience?
I would like to be able to call the Roacommon office where my medical appointments are and I am acquainted with the staff rather than having to call the Houghton Lake office where all calls are answered. I do not like that all and it makes no sense!!!!
Sep 16, 2024
Was there anything that you feel was outstanding?
Very concerned care from all parties in involved. I am very satisfied and hope he stays on for a long time.
What could have been done to improve your experience?
I am very happy with this office and nurses and I hope Dr. V stays here a long time.
Sep 11, 2024
What could have been done to improve your experience?
you cannot improve on 10.
Sep 10, 2024
Was there anything that you feel was outstanding?
Helped me check on vaccinations, check my care of deep cut gave approval, met and okayed new aide, took the time to take care of several questions which is often difficult due to time restraints.
What could have been done to improve your experience?
Not sending me home with diet instructions AGAIN! I lost weight and in middle of getting dentures so my choices are already limited besides knowing the information already. It felt like I hadn't achieved goals :-(
Sep 4, 2024
Was there anything that you feel was outstanding?
No, service as usual.
What could have been done to improve your experience?
Nothing, everything was done very well.
Sep 4, 2024
Was there anything that you feel was outstanding?
Yes, there was actually two things. The first thing was how tentatively doctor. Viguila Is Doctor doesn’t rush you out he listens very carefully. The second thing is his care and concern doctor shows I feel that he is amazing and the best doctor I’ve had ever.!!
What could have been done to improve your experience?
Nothing at all, my experience was 100% satisfied!! As I stated, I’m also 100% satisfied with the whole staff at Roscommon. They always go above and beyond and put the patient first they are kind and meaningful and treat you like a person when you show up thank you!!
Sep 3, 2024
Was there anything that you feel was outstanding?
From the office staff to Nursing to Dr. Viguilla the entire crew are friendly, caring, knowledgeable, and professional in all they do.
What could have been done to improve your experience?
Not a thing, it was perfect in every aspect from scheduling to completion.
Aug 27, 2024
Was there anything that you feel was outstanding?
No. Been there over the years and don't give any thought about making an appointment.
What could have been done to improve your experience?
I don't know.
Aug 1, 2024
Was there anything that you feel was outstanding?
Desk staff.
Jul 17, 2024
Was there anything that you feel was outstanding?
Most everyone knew my name.
Jul 2, 2024
What could have been done to improve your experience?
Make it easier to get an appointment with Dr. Viguella.
Jun 25, 2024
Was there anything that you feel was outstanding?
I couldn't ask for a better provider Dr. Viguilla and the exceptional staff. Connie
Jun 17, 2024
What could have been done to improve your experience?
I don't like it that the doctor asked my husband about me. It makes me want to consider finding another doctor.
Jun 10, 2024
Was there anything that you feel was outstanding?
Dr. Viguilla is an excellent physician! He is truly knowledgeable and he has helped me to make lifestyle changes that have improved my blood pressure, cholesterol and A1C numbers. I feel very lucky to have him as my physician.
Jun 7, 2024
Was there anything that you feel was outstanding?
The staff have been great and helpful on all aspects.
What could have been done to improve your experience?
Not much
May 14, 2024
Was there anything that you feel was outstanding?
the attention to my health by the doctor.
What could have been done to improve your experience?
I'm wondering why someone from the other office changed my appointment at the last minute twice.
May 14, 2024
Was there anything that you feel was outstanding?
Doctor Viguila is a caring and focused doctor he is in tune all the time he is Exceptional doctor!!! And all the staff are also very good to me and always return a call to me and are always happy and smiling to me so thank you so very much for taking care of me.
What could have been done to improve your experience?
Nothing my experience as always Is 💯 percent accurate and happy with my doctor
May 6, 2024
Was there anything that you feel was outstanding?
Staff is always very friendly and work hard to meet my needs. This is Dr Viguilla and all staff
Apr 29, 2024
Was there anything that you feel was outstanding?
Since I’ve been going to the Russ common office, I have had nothing but great experiences. Dr Vigula and his staff are great at what they do. And making you feel good. Only negative thing I can say is you do not have a direct line to call the office . besides that everything has been exceptional. And I would recommend Dr Vigula and his staff to my family and friends.
What could have been done to improve your experience?
I stated on the previous question
Apr 24, 2024
Was there anything that you feel was outstanding?
Very friendly staff and total explantion of test results
Apr 22, 2024
Was there anything that you feel was outstanding?
Staff is always kind, helpfully and respectful.
Apr 19, 2024
Was there anything that you feel was outstanding?
I was amazed at how quickly I was in and out of the office. I love that there is little wait time when I go in.for an appointment.
What could have been done to improve your experience?
Dr V could talk slower so I can understand him better.
Apr 18, 2024
Was there anything that you feel was outstanding?
Drviguilla is a great doctor.
What could have been done to improve your experience?
My bone density test was not ready even though it had been a month. Someone should have let me know so I could have rescheduled.
Apr 16, 2024
What could have been done to improve your experience?
To be listened to, with empathy and compassion. Often seems like I am seen briefly and rushed out.
Apr 15, 2024
Was there anything that you feel was outstanding?
Happy with my provider
Apr 8, 2024
Was there anything that you feel was outstanding?
There always outstanding!!! 😀😀😀
What could have been done to improve your experience?
Nothing it was awesome
Apr 8, 2024
Was there anything that you feel was outstanding?
All the staff at MidMichigan inclusive are friendly caring people that work with patients with the highest level of professionalism while making us feel we're visiting old friends that are glad to see us and care about how we are completely and not just a medical standpoint.
What could have been done to improve your experience?
Nothing. I used to hear people say there's always room for improvement but not in this case. Everyone in that office no matter their position is at the top of their game.
Apr 2, 2024
Was there anything that you feel was outstanding?
All good here
Apr 1, 2024
Was there anything that you feel was outstanding?
When I could not attend appointment they scheduled a phone conference it was only to review test results.
What could have been done to improve your experience?
No suggestion.
Mar 25, 2024
Was there anything that you feel was outstanding?
I feel Dr. Viguilla genuinly cares and checks all my concerns. The staff as well is very attentive to.my needs..
Mar 13, 2024
Was there anything that you feel was outstanding?
Office personnel always friendly and professional .
What could have been done to improve your experience?
Wait time in exam room.
Mar 5, 2024
Was there anything that you feel was outstanding?
Dr V is a wonderful PCP. He always listens to my concerns very patiently. The entire visit, as soon as he entered the exam room, was extremely worthwhile. What was outstanding at this visit was his understanding of me as a person and a patient and of course his medical advice specific to why I there for the appointment.
What could have been done to improve your experience?
nothing.....ALL GOOD!
Mar 1, 2024
Was there anything that you feel was outstanding?
Physician and nurse and office personnel provide excellent care
What could have been done to improve your experience?
Nothing more
Feb 19, 2024
Was there anything that you feel was outstanding?
Good folks and treatment
Feb 12, 2024
Was there anything that you feel was outstanding?
Veronica the receptionist is excellent.
What could have been done to improve your experience?
Nothing really.