Family Medicine: Rosscommon
MidMichigan Medical Offices - Roscommon
135 Lake Street
Rosscommon, MI 48653 Directions
4.7 out of 5
516 verified ratings
516 Ratings, 288 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Family Medicine: Rosscommon is widely praised for compassionate, personalized primary care. Patients consistently note attentive, friendly staff—especially Veronica—and a physician who listens, spends time, and provides clear communication and follow-up on labs and meds. Office culture is welcoming (some mention a therapy dog), staff are knowledgeable and professional, and phlebotomy/nursing are highlighted. A few comments point to limitations with centralized phone routing and occasional clinical scope/management concerns.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jun 30, 2026
Roberto Viguilla, M.D.
Was there anything that you feel was outstanding?
The staff is friendly and knows me when I’m there.
What could have been done to improve your experience?
I felt I didn’t get all the answers I needed. I felt rushed. I wish more time was spent going through tests needed and answers for a specific ailment. I didn’t even get to tell the doctor about another issue I have been having.
Jun 29, 2026
Was there anything that you feel was outstanding?
From the moment I walked into waiting area I was treated with a friendly acknowledgment and was greeted with exceptional kindness from the nurse and Krista
Jun 29, 2026
Was there anything that you feel was outstanding?
Everything
Jun 25, 2026
Was there anything that you feel was outstanding?
She good doctor
What could have been done to improve your experience?
She take good care of my health
Jun 25, 2026
Was there anything that you feel was outstanding?
The people were very nice n helpful. The place was clean.
Jun 22, 2026
Was there anything that you feel was outstanding?
The whole staff is always friendly and very helpful when having questions.
Jun 22, 2026
Was there anything that you feel was outstanding?
Our staff was real friendly
What could have been done to improve your experience?
It’s perfect the way it is you don’t need to change anything
Jun 22, 2026
Was there anything that you feel was outstanding?
Dr. Viguilla is outstanding and all his staff.
What could have been done to improve your experience?
Nothing.
Jun 18, 2026
Was there anything that you feel was outstanding?
Krista seems to always be able to answer our questions.
What could have been done to improve your experience?
Be able to have our appointments in Houghton lake.
Jun 18, 2026
Was there anything that you feel was outstanding?
Krista Mcnamara always listens and is very caring.
Jun 17, 2026
What could have been done to improve your experience?
I would like to have someone treat me or act as if my concerns are valid and in need of more attention
Jun 15, 2026
Almost always on time. Krista always listens and is very caring. Trust her with my and my husband’s life
Jun 15, 2026
Krista is so knowledgeable, so caring and is truly the best care provider. She listens to her patients and explains everything in such a clear and concise manner. I feel very lucky to have Krista as my medical care provider. I honestly believe she saved my life by noticing symptoms that other doctors seemed to miss. Mid Michigan surely has a gem with Krista!
Jun 15, 2026
Was there anything that you feel was outstanding?
Yes, everybody in the Roscommon office is so very nice & thoughtful. The girl up front is the nicest receptionist !!! People these days well, not so nice. My provider is the best. We followed her from the HLHC in Houghton lake to Roscommon & we just love this Facility. We r so happy & Optimistic of our fairly new Dr. she is in top of everything. Perfect match for our whole family. I feel 100% that my chronic health problems, can be under control for the first time in 10 years. This is the person u want to treat & take care of u…!!!
What could have been done to improve your experience?
Not 1 thing.
Jun 15, 2026
Was there anything that you feel was outstanding?
Have always loved Krista! She used to be at the [ ] were and I followed her to Houghton lake as our primary and now to Roscommon. She is very engaged and prompt. She really cares
What could have been done to improve your experience?
I didn’t know I needed to just walk in Houghton lake for my chest X-ray. I waited for a call to schedule and then called them and they said I just walk in. Done now :)
Jun 15, 2026
Was there anything that you feel was outstanding?
Krista is so knowledgeable and so caring. She actually listens to you and she comes up with a care plan that works. She is very smart and that is just one of the reasons I trust my medical care at Mid Michigan. She never makes you wait long at all. I feel very lucky to have Krista as my care provider. I think Mid Michigan is also very lucky to have her here.
Jun 15, 2026
What could have been done to improve your experience?
Summary care pages given to me instead of me just viewing on portal. I don't have a printer to print them off currently, but I also did not ask for a copy. Everyone was Wonderful!
Jun 15, 2026
Was there anything that you feel was outstanding?
Krista is caring and goes above and beyond what she is required to do
Jun 15, 2026
Was there anything that you feel was outstanding?
Everyone is very caring and friendly
Jun 15, 2026
Was there anything that you feel was outstanding?
The entire staff was friendly, knew me by name, and professional.
What could have been done to improve your experience?
Do blood draws at the Roscommon office instead of sending patients to Houghton Lake.
Jun 15, 2026
Was there anything that you feel was outstanding?
Best medical care I have ever had!
Jun 15, 2026
Was there anything that you feel was outstanding?
Very professional, friendly and helpful! You feel like family they remember who your are and take exceptional interest in you as person not just a patient to rush in and out!
What could have been done to improve your experience?
Nothing!
Jun 11, 2026
Was there anything that you feel was outstanding?
Everyone was very helpful
Jun 11, 2026
Was there anything that you feel was outstanding?
Everything!
Jun 11, 2026
Was there anything that you feel was outstanding?
Everything was great.
Jun 11, 2026
What could have been done to improve your experience?
They are a wonderful facility and the staff is always friendly and helpful.
Jun 8, 2026
What could have been done to improve your experience?
It was fine as it was.
Jun 8, 2026
What could have been done to improve your experience?
A small table to support arm when BP is being taken
Jun 8, 2026
Was there anything that you feel was outstanding?
Make you feel comfortable
Jun 4, 2026
Was there anything that you feel was outstanding?
Everybody was very professional and helpful and very informative about explaining everything
What could have been done to improve your experience?
Everything they did was great
Jun 1, 2026
Was there anything that you feel was outstanding?
Everything about this visit was outstanding! From the moment I walked in!
What could have been done to improve your experience?
Not one single thing!
Jun 1, 2026
Was there anything that you feel was outstanding?
I was very surprised at how long my time with Krista was. She didn't rush me and wanted to know as much as possible. She wants to find the problem and help fix it. Not just prescribed something and move on
Jun 1, 2026
Was there anything that you feel was outstanding?
Krista is amazing. New iffice and office stafff are great. Glad i switched to roscommon
May 25, 2026
Excellent
May 25, 2026
What could have been done to improve your experience?
Super excited everything
May 25, 2026
Was there anything that you feel was outstanding?
The entire staff has alway provided excellent service and support for my health needs.
What could have been done to improve your experience?
N/A service has been excellent.
May 19, 2026
Was there anything that you feel was outstanding?
I liked the way Krista MacNamara addressed my health issues with a common sense approach rather than resorting immediately to medications.
May 19, 2026
Was there anything that you feel was outstanding?
Veronica always has a smile and is very friendly. She makes me feel very welcome!
May 14, 2026
I feel very comfortable with my Dr. and I feel I can ask him anything and he will give me the correct answer.
May 14, 2026
Was there anything that you feel was outstanding?
Krista was extremely down to earth and caring. Easy to talk to and I felt like she cared about me
May 14, 2026
Was there anything that you feel was outstanding?
I'm still alive.... good job! 👍
May 14, 2026
Was there anything that you feel was outstanding?
The Dr’s ability to get at all the questions of BP, heart rate, going through all my prescriptions and seeing if they need to be up-graded or lowered. Talking of my cholesterol and AIC and watching my weight.
What could have been done to improve your experience?
He covered all the basics and I felt he was very thorough.
May 11, 2026
Was there anything that you feel was outstanding?
The front desk lady was very welcoming and friendly. She is definitely an asset to the office.
May 11, 2026
Was there anything that you feel was outstanding?
Dr. K. McNamara is upbeat and I found that she is very observant and especially courteous.
May 11, 2026
Was there anything that you feel was outstanding?
Everything was outstanding in every facet of my appointment.
What could have been done to improve your experience?
Not a thing! It was great
May 9, 2026
Was there anything that you feel was outstanding?
I am always greeted with a happy receptionist. When I call I always get resolution that is kind and courteous. Dr Vig always remembers me and my family. It makes for a great visit.
What could have been done to improve your experience?
Please get a weight scale that accommodate heavy patients and disabled patients. Please 😉
May 7, 2026
Very friendly and nose what's going on
May 7, 2026
Was there anything that you feel was outstanding?
Krista McNamara always makes me feel valued. I trust her with my health care. She listens and shows comfort and empathy.
What could have been done to improve your experience?
Nothing. Everything is excellent
May 7, 2026
Was there anything that you feel was outstanding?
The compassion they show.
May 5, 2026
Was there anything that you feel was outstanding?
Everyone from the front desk to the back room are very kind an helpful in every way.
What could have been done to improve your experience?
Nothing. I'v been going to this office over 20 years an I'v never had a bad experience.