Faisal Ahmad, MD, FACS

Otolaryngology- Head & Neck Surgery, Facial Plastic and Reconstructive Surgery

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

5.0 out of 5

1,373 verified ratings

1,373 Ratings, 896 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 26, 2025
Everything... very personal attention to my situation.

Oct 25, 2025
Building is easy to navigate, clean and well maintained. The staff are kind and responsive. It is a really well run facility.

Oct 22, 2025
The doctors and nurses took good care of me. Very satisfied with the good results

Oct 22, 2025
Great are

Oct 18, 2025
Everyone I encountered was kind and helpful. They all went above and beyond to make sure I was taken care of. From the receptionist to the nurses, to Dr. Ahmad, everyone made me feel very taken care of.

Oct 18, 2025
They were there when I needed them. When I would call with a question/problem I would have an answer in less than an hour. Dr took time to listen to me at and discuss all options. It was a team effort to get me better and I felt that.

Oct 11, 2025
Dr Ahmad is the best!! He is very detailed oriented and explains all aspects of what is to come. He is knowledgeable yet takes the time to answer any/all questions. He is pleasant and a great loss he is leaving for Houston…I see why. His team is also great and helpful. I am grateful he is my surgeon and the opportunity in having him help me in my cancer journey.

Oct 11, 2025
Dr. Ahmad and his entire staff are absolutely superb! Dr. Ahmad’s leadership and medical competency cannot be overstated.

Oct 11, 2025
Informative, polite, professional.

Oct 9, 2025
As always, friendly, prompt and professional

Oct 6, 2025
Dr. Ahmad is a knowledgeable doctor, compassionate and caring. I will always be thankful for the support and attention I received under his care. The office staff were excellent as well.

Oct 5, 2025
Things are always explained well and questions are answered.

Oct 5, 2025
The staff and doctors are very caring, professional and efficient.

Oct 4, 2025
People

Oct 4, 2025
Dr Ahmad and Jennifer are a cut above the pack.

Oct 4, 2025
Every person I ever had contact with was professional, kind and competent. I had total confidence in all. I especially loved Dr. Ahmad. My situation ended up including surgery, but thankfully benign. But I was still anxious . He was very patient and understanding and supportive. And his surgery was perfect, with no complications at all. He and his PA Liz were both very skilled. I am happy that he is able to advance his career with a move to Houston MDA, but It is a great loss to Jax MDA.

Sep 25, 2025
Caring staff and physicians

Sep 23, 2025
Doctor Ahmad is a great doctor. I hate to see him leave Jacksonville.

Sep 20, 2025
All of my visits to MD Anderson were met with nothing less than professionalism. The staff were always pleasant and respectful.

Sep 20, 2025
EVERYTHING!!

Sep 20, 2025
I really like Dr Ahmad he's very patient he listens to you he looks right into your eyes he's very gentle he is highly intelligent with what's going on with mouth cancer had cancer and neck cancer I am really going to miss you. In fact I cried Friday when I left. I grew to trust you to honor you to obey everything you tell me to do with my mouth and you're very kind and you're very persistent you don't let things go you're aware of everything and I truly truly am going to miss you and whoever gets you as a doctor it's an honor thank you Dr Ahmad for everything

Sep 20, 2025
Competence, positive staff, beautiful facilities

Sep 18, 2025
Attentivness of staff. The facility has a comfortable atmosphere, very Zen like.

Sep 18, 2025
Everything from the time you walk in see your surgeon have your surgery and go for your final postop. Everything was excellent very well oiled machine.

Sep 11, 2025
Friendliness and professional

Sep 10, 2025
Professionalism

Sep 6, 2025
This place is amazing. They are genuinely concerned about you and are doing their best to cure you. It has been a great experience, as bad as it was, to deal with such professional and compassionate people. No matter who I dealt with, I was their main concern. No rushing you in and out. Thank you! I am cancer free!!!

Aug 28, 2025
Very organized and efficient. The personnel, as well as Dr Ahmad, we’re excellent.

Aug 17, 2025
Professionalism and cleanliness

Aug 17, 2025
Dr. Ahmad is always pleasant and goes over procedures step by step including the possibility. The facility is always clean with amazing artwork throughout. Check in staff always pleasant and checkout staff are welcoming and efficient.

Aug 17, 2025
Doctor and staff

Aug 17, 2025
We discussed all test results. Options were given for treatment. Decisions were not made for me. Suggestions or given. I felt comfortable making a decision knowing the fax.

Aug 16, 2025
Efficient and timely

Aug 16, 2025
Doctor Ahmad and his staff are excellent.

Aug 15, 2025
They are well organized.. All the team members are very nice and knowledgeable. The Doctors do not rush you and they address any concerns you may have and work with you to find a solution.

Aug 10, 2025
Positive attitude and professionalism from the entire staff.

Aug 8, 2025
Everyone is very friendly and helpful

Aug 4, 2025
Great doctors and staff. Very short wait times

Aug 3, 2025
Very through. Took there time to explain everything

Aug 3, 2025
Every single person I encountered was super kind and helpful!! Doctor, PA, and nurse were very easy to talk to and they explained things in a way that I could understand without making me feel stupid. I felt like they listened and understood what I told them about how I was feeling.

Aug 3, 2025
People

Aug 3, 2025
All staff were very professional and knowledgeable! Showed concern and compassion Al.

Jul 31, 2025
Everything!

Jul 31, 2025
Caring and professional from the minute I walked in the door. Andrew and Dr Ahmad gave me all options for care and it was so appreciated. Thank you

Jul 27, 2025
People

Jul 25, 2025
Knowledgeable and friendly provider.

Jul 24, 2025
Straight forward answers and a plan to move forward. This is not just a one on one situation. A whole team shows up to make sure that all questions are covered. I feel more secure knowing that a whole group of people are concentrating on my problems.

Jul 21, 2025
Professional, courteous and very friendly staff.

Jul 20, 2025
Staff, PA and Dr. Ahmad were all very wonderful and friendly.

Jul 13, 2025
Dr. Ahmad is the best!