1,123 verified ratings
Patients describe Fairview’s East general surgery services as highly compassionate, professional, organized, and reassuring. Across the comments, teams are praised for kindness, cleanliness, efficiency, and making stressful or unexpected procedures feel smooth. Surgeons and clinicians frequently explain diagnoses, options, surgical approaches, and expectations clearly, listen carefully, and provide confidence in treatment decisions. Recovery is often reported as progressing well, with positive procedure outcomes and strong confidence in the care team. A smaller pattern involves missing or incomplete postoperative guidance, including wound care, diet, follow-up calls, and communication about scheduling. Occasional delays and unclear department signage were also noted, but patients generally felt supported and would recommend the clinic.