What would you tell family and friends about your experience with this provider?
My surgery happened fast after my first appointment. Followed up with me always listened to what I had to say. I'm very satisfied with everyone in this office
Sep 20, 2024
What would you tell family and friends about your experience with this provider?
Very professional and courteous to me. I was given a very clear understanding of what my surgical procedure entailed, which I very much appreciated, I don’t like surprises. I feel prepared for my surgery.
Sep 14, 2024
What would you tell family and friends about your experience with this provider?
Everyone in that facility is super helpful and nice!
Sep 13, 2024
What would you tell family and friends about your experience with this provider?
I would return
Sep 12, 2024
What would you tell family and friends about your experience with this provider?
Ellie always makes sure that I know and understand everything that is taking place in regards to my health
Sep 10, 2024
From my first contact and follow up after left hip surgery, I felt confident in her caring approach. I was especially impressed in the surgical process and training aids for the procedure. She was well spoken and cleat of the outcomes and after surgery.
Thanks!!
Sep 10, 2024
What would you tell family and friends about your experience with this provider?
Usually I would say excellent. But I had surgery on [Date] and never received a follow-up call to see how I was doing! And I had a sling put on after my surgery and it was put on incorrectly
Sep 6, 2024
What would you tell family and friends about your experience with this provider?
Great care, friendly staff, would highly recommend and often do
Aug 28, 2024
What would you tell family and friends about your experience with this provider?
Thoughtful, timely, professional, courteous
Aug 23, 2024
What would you tell family and friends about your experience with this provider?
I highly recommend Alpena Orthopedics. The staff and doctors very helpful and up-to-date on techniques and surgery.
Aug 23, 2024
What would you tell family and friends about your experience with this provider?
A very good experience.
Aug 17, 2024
What would you tell family and friends about your experience with this provider?
All went well and questions were answered. I also feel perfectly comfortable, if more questions arise, I feel perfectly comfortable calling the office back and getting all the answers I need.!!
Aug 9, 2024
What would you tell family and friends about your experience with this provider?
Very pleased with my care.
Jul 29, 2024
Ellie explained thoroughly and I was glad and understood her evaluation.
Jul 29, 2024
What would you tell family and friends about your experience with this provider?
I trust Dr Beltink and the office, I counted on him to do my knee replacement, he did one on 2019 and I am pleased with that one and Ism currently pleased with today’s surgery .
Jul 26, 2024
What would you tell family and friends about your experience with this provider?
Excellent
Jul 25, 2024
What would you tell family and friends about your experience with this provider?
I wish they had a printout of my surgical operation. She said she couldn't print it out because if it was in the medical records. I would like to have my print out on my surgical procedure
Jul 19, 2024
What would you tell family and friends about your experience with this provider?
All the staff are excellent and treat a person very well
Jul 18, 2024
What would you tell family and friends about your experience with this provider?
Yes
Jul 17, 2024
What would you tell family and friends about your experience with this provider?
Very positive experience. Would recommend
Jul 16, 2024
What would you tell family and friends about your experience with this provider?
Friendly, caring and courteous. Highly recommend.
Jul 16, 2024
What would you tell family and friends about your experience with this provider?
Always very pleasant and very caring
Jul 16, 2024
What would you tell family and friends about your experience with this provider?
Yes
Jul 16, 2024
What would you tell family and friends about your experience with this provider?
It’s hard to get an appointment when you first need it but after that things go smoothly
Jul 3, 2024
What would you tell family and friends about your experience with this provider?
The staff at this office provides excellent service and are always friendly and professional.
Jul 1, 2024
Was there anything that you feel was outstanding?
Very easy to talk to and a good listener
Jun 28, 2024
Was there anything that you feel was outstanding?
Ellie was Knowledgeable, professional, and caring and did a very good job of keeping me informed on what was happening with my knee
What could have been done to improve your experience?
Was taken care of very professionally
Jun 27, 2024
Was there anything that you feel was outstanding?
Every single person I spoke with, from reception, to nursing to Ellie, were ALL outstanding. I felt like I was heard, and responded to, my concerns were addressed and another appt was set up sooner than planned to discuss my concerns.
What could have been done to improve your experience?
Not a thing
Jun 25, 2024
Was there anything that you feel was outstanding?
Very professional and took time to educate the patient
Jun 25, 2024
Was there anything that you feel was outstanding?
Ellie is personable, knowledgeable and respectfully listens to concerns and questions.
Jun 19, 2024
Was there anything that you feel was outstanding?
They were actually ahead of schedule.
What could have been done to improve your experience?
I cannot think of anything
Jun 19, 2024
Was there anything that you feel was outstanding?
Can I drive 2 weeks after knee surgery?
Jun 18, 2024
Was there anything that you feel was outstanding?
She was wonderful
Jun 17, 2024
first time but impressed
Jun 17, 2024
Was there anything that you feel was outstanding?
everything was in order of information needed for clarity step a,b,c,etc. all questions answered
Jun 17, 2024
Was there anything that you feel was outstanding?
Everyone.
What could have been done to improve your experience?
Not one thing.
Jun 17, 2024
Was there anything that you feel was outstanding?
Every thing went well
Jun 2, 2024
Was there anything that you feel was outstanding?
I arrived 30min it’s early due to my other appt ended early. I brought a book assuming I’d be waiting a bit, but they got me in early! And therefore I was out early!
What could have been done to improve your experience?
Nothing. Great experience!
May 30, 2024
She was very informative, answered questions. Very helpful and supportive.
May 23, 2024
Was there anything that you feel was outstanding?
I was completely prepared for my upcoming surgery
What could have been done to improve your experience?
I have nothing to add here.
May 20, 2024
Was there anything that you feel was outstanding?
Everything was outstanding.
What could have been done to improve your experience?
Nothing.
May 17, 2024
Was there anything that you feel was outstanding?
Emily and Ellie are great
May 11, 2024
Was there anything that you feel was outstanding?
Care and understanding
May 10, 2024
What could have been done to improve your experience?
Nothing always great
May 10, 2024
Was there anything that you feel was outstanding?
Showed that they cared
May 9, 2024
Ellie Eaton is an outstanding PA! She is very knowledgeable and explains everything in terms that are easily understood. I couldn’t have been more impressed!!!
Excellent appointment. She’s a rock star in her profession!!!
May 9, 2024
Was there anything that you feel was outstanding?
Excellence from start to finish
What could have been done to improve your experience?
Nothing. Perfection
May 5, 2024
Was there anything that you feel was outstanding?
She is very helpful and personable
What could have been done to improve your experience?
Maybe have coffee and donuts
May 5, 2024
Was there anything that you feel was outstanding?
Ellie was great!
What could have been done to improve your experience?
The office is difficult to navigate! Whenever I call with a question I rarely receive a return call. If I call Ellie’s number I always get a call back. The Doctors and nurses are excellent at this office, The office staff needs improvement.
Apr 28, 2024
Was there anything that you feel was outstanding?
Ellie was very friendly and listened carefully to my questions and answered them all very thoroughly. She took her time and I did not feel rushed. She was very professional and knowledgeable. Alpena Orthopedics is fortunate to have her on their ortho team. I was definitely impressed!!