The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 28, 2025
All good
Jun 21, 2025
I like to get to problem and see how to fix it.
Jun 6, 2025
Everyone was very friendly and caring. My nurse Amanda was a sweetheart and I also felt very confident in the hematologist.
Jun 6, 2025
Everything
Jun 6, 2025
Everyone was friendly and I didn’t have to wait long
Jun 5, 2025
1st time, I was pleased with all staff I encountered from check in, to Judy that went over my records and vitals, to Dr.Changela. All were courteous, professional and knowledgeable addressing my concerns.
Jun 4, 2025
The Doctors professional attitude, the kind courteous nurses, the helpful and easy check in with those at the desk. Everyone made this initial visit/experience easy and comforting~
Jun 2, 2025
Everyone is kind and compassionate. Therre is never any significant wait time. I like my doctor and have complete faith in her to manage my treatment,
Jun 1, 2025
Good checkin process.
Quality phlebotomists Efficient, kind and caring.
Efficient, kind and caring staff.
Clean facility.
May 24, 2025
Everyone was so pleasant and took time to make sure I understood everything.
May 18, 2025
The welcoming, professional staff!
May 18, 2025
I appreciate the doctor 's sensitivity while talking to my Das about his condition and testing that needed to be done.
May 18, 2025
Very professional and quick response
May 17, 2025
Staff is nice and I love my accessibility through the portal
May 16, 2025
Very professional and answered all my questions.
May 16, 2025
Professional and quick service. I'm always in and out quickly.
May 15, 2025
Very prompt, clean facility and professional staff.
May 14, 2025
Location
May 9, 2025
They were very professional and very organized. They answered all my questions and made me feel comfortable.
May 8, 2025
Great at what they do!
May 7, 2025
Dr Changela was informative and gave me options and helped me maintain my health and activities.
May 5, 2025
Excellent doctors, nurses, and staff.
May 4, 2025
Everyone was friendly and answered all my questions.
May 3, 2025
Kind, efficient doctors and nurses, results were shared as soon as available. Baptists hospitals are clean, and safe.
May 1, 2025
Excellent care and compassion
May 1, 2025
I was treated like I was the most important person in the world. Everyone was very concerned about my health and was very professional in their way of treating me.
Apr 29, 2025
The facility is nice & clean, the staff is very nice, on time, and best of all Dr Changela is great !
Apr 27, 2025
Everyone is very nice and always on time
Apr 27, 2025
Knowledgeable and explained why and how treatment should go
Apr 26, 2025
top notch caring people all through my process...
Apr 25, 2025
Dr. Changela explained what was going on very well. I'm glad I saw her.
Apr 24, 2025
The entire experience was first rate from reminders of the appointment, reminders to get my blood tests before the appointment, pre-registration on-line, check-in, the friendliness and professionalism of the nurses and Dr Changela. I started to see Dr Changela two years ago shortly after we moved. She is terrific.
Apr 22, 2025
Professional, organized, kind friendly staff.
Apr 21, 2025
Good people
Apr 21, 2025
The medical facility is conveniently located close to the parking garage and there is easy access. Registration is easy and efficient. My oncologist and her staff are friendly and informative and the appointment was on time. Progress, test results, an examination, and future treatment/tests were discussed in depth and in a manner that was easily understood. Future appointments were scheduled before I left and this saves so much time.
The lobby area and the medical exam rooms are clean and appealing. I have an excellent opinion of the oncology unit at M D Anderson -- my team is awesome.
Apr 19, 2025
Physician and staff were professional, friendly and caring. Appointment was timely and facilities were welcoming and comfortable. I truly felt that i was in the right place and with the right people to take care of my needs.
Apr 18, 2025
Great hospital and staff
Apr 16, 2025
Dr. Changela, Nadeine, and Angie are all very professional friendly and make me feel that I am very well cared for at Baptist hematology oncology. Judy and Juanita are also excellent at the job they do making sure that my records are up-to-date and my vitals are all accounted for before I see the doctor.
Apr 16, 2025
Very nice staff!
Apr 13, 2025
Understandable explanation of medical diagnosis.
Apr 11, 2025
Excellent doctors, fully informative about my diagnosis and future care. Staff is exceptionally professional and very caring. Always willing to assist when phone called. Facilities are clean and modern. Fast feedback on My Chart with my medical information.