Avani Changela, MD

Medical Oncology, Hematology

Baptist MD Anderson Cancer Center at Baptist South

14546 Old St. Augustine Rd, Medical Office Building 1

Jacksonville, FL 32258 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

1,427 verified ratings

1,427 Ratings, 829 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 28, 2026
each doctor had read all the info. /test results before the appointment and looked at me and we had a conversation about the situation/treatment options without a computer screen to reference every couple of minutes.

Jun 23, 2026
Friendly

Jun 21, 2026
The Healthcare worker was professional and seemed deeply concerned about my care.

Jun 20, 2026
Fast prompt service I have Reminders about the appointment Everyone seems to be knowledgeable about their job

Jun 20, 2026
The team is very professional, caring and knowledgeable.

Jun 19, 2026
Everything

Jun 18, 2026
Very professional and knowledgeable

Jun 16, 2026
Professional.

Jun 15, 2026
Timely service.

Jun 11, 2026
The doctors and staff

Jun 11, 2026
All aspects.

Jun 3, 2026
Very prompt and professional. Answered any and all questions I had. Did not have to wait long and I was in and out quickly.

Jun 3, 2026
Care taken with patients to explain test results and decide next steps based on patient focus and needs.

Jun 1, 2026
The registration process is quick and efficient and the employees are so friendly and professional. The lobby area is large, well lit, clean and is an attractive area. Wait time is usually minimal and appointment times are set to ensure that patients are seen in a timely manner. The nurses are all friendly, efficient, and professional. Dr. Changela, the oncologist assigned to my case, is always friendly and informative. She takes the time to go over any test results and fully explains the next steps in the cancer journey. She is encouraging and optimistic but does not give false hope. I feel extremely lucky to have my care assigned to her. Check out procedure is quick -- the employees assisting with the exit process and scheduling new tests/labs/appointments are friendly and efficient.

May 31, 2026
Short wait time

May 30, 2026
Such professionalism and the care that is shown!!

May 30, 2026
Excellent care!

May 28, 2026
Care was wonderful

May 27, 2026
People are always caring and professional and I am always made to feel at ease.

May 23, 2026
Great people, everything very very clean and organized

May 23, 2026
It was quick and easy. Everyone was respectful and caring.

May 23, 2026
Professional and helpful care

May 23, 2026
How friendly everyone is and helpful.

May 23, 2026
Compassionate, caring, professional, knowledgeable people!

May 22, 2026
Doctor Changela is very knowledgeable, friendly, kind, caring and professional! All the staff is helpful and great, too!

May 22, 2026
Great customer/patient service and care.

May 22, 2026
Courteous Staff at check in and checkout makes the whole process easy.

May 21, 2026
I am so grateful to God for having this team taking care of me. 🙏

May 20, 2026
Everyone is skilled and compassionate as they help you through what can be a scary or daunting situation.

May 20, 2026
I can spell cancer and oncology. But that is all I know about their complexity and treatment. Starting with Dr [last name] and the surgery I cannot say enough on how well that came off. Rapid discharge and swift recovery. Oncology is layered in so many drugs and interaction Dr Changela is at the helm guiding me thru. Infusion nursing support super people, professional compassionate supportive especially Alexa and Katherine. The front line support team for therapy appreciated. I had a setback with abdominal pain and was admitted using the triage call center and was rapidly admitted. Post admit Baptist. South within 24 hours hospitalist, infectious disease talked and presented Drug Bentyl which worked. Dr Changela backed the need for admission as a real risk existed with chemo no fever. This is a tremendous team of professionals working on my behalf and greatly acknowledged by myself and my wife.

May 15, 2026
From the check-in to all of the nurses and especially my doctor, made me feel comfortable and answered my questions and explained protocol. Was more than I had expected.

May 14, 2026
Everyone was pleasant and friendly. There was not wait time to see the medical staff.

May 13, 2026
Staff is well trained and highly responsive. Always a smile

May 11, 2026
Very professional, keep the appointment times staff very cordial.

May 9, 2026
Friendly and efficient

May 8, 2026
The care was easy and complete

May 6, 2026
Professional and personable staff

May 2, 2026
Everyone was caring and kind, really listened

May 2, 2026
Everyone was friendly, courteous, and professional. Although I was nervous, their care and demeanor helped to put me at ease.

Apr 30, 2026
Friendly and professional personnel.

Apr 30, 2026
Friendly staff

Apr 30, 2026
Prompt, professional, painless.

Apr 30, 2026
Courteous

Apr 29, 2026
Knowledgeable Patient oriented and responsive to the patient and his concerns

Apr 25, 2026
professionalism and kindness every time

Apr 25, 2026
Attentive, knowledgeable, professional

Apr 25, 2026
Very caring

Apr 23, 2026
I was treated with kindness and professionalism.

Apr 23, 2026
Everything flowed very smoothly from start to finish

Apr 23, 2026
THE STAFF IS VERY FRIENDLY AND EFFICIENT.