Hackensack Meridian Brain and Tumor Neurosurgery
Neurosurgery, Brain and Tumor Neurosurgery
www.hackensackmeridianhealth.org
4.9 out of 5
432 verified ratings
432 Ratings, 91 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Hackensack Meridian Brain and Tumor Neurosurgery for skilled, compassionate surgeons and friendly, professional staff. Providers are described as knowledgeable, thorough, and excellent communicators who explain imaging and treatment options clearly; several patients reported life-changing or confidence-inspiring surgical care. Office cleanliness and courteous support staff are frequently noted. A few comments mention billing/insurance confusion and phone/appointment access challenges that could be improved.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 20, 2026
Kevin Zhao, DO
Need to speak with him about another question couldn’t message on my chart
Apr 20, 2026
Dr A addressed and relieved my anxiety about my spinal column concerns
Apr 6, 2026
Staff was very friendly, constantly checking on my needs
Mar 29, 2026
The clinic director Marcellus is so fantastic! She went above and beyond to help me. I also want to commend Annabelle for her professionalism and amazing attitude. Dr.‘Arzumanov was patient and easy to talk to about my symptoms. I would definitely recommend this clinic
Mar 20, 2026
Very pleased with all personnel who attended to my needs.
Mar 16, 2026
Amazing office
Mar 11, 2026
Dr. Patel is an incredible surgeon and doctor. He explains things to you by making them easy to understand. I have never met a more incredible doctor and team.
Mar 5, 2026
good doc
Feb 25, 2026
Would definitely recommend Dr. Zhao.
Feb 24, 2026
Everyone was very attentive to me
Feb 24, 2026
Explained things in depth!
Feb 19, 2026
Very helpful staff
Feb 19, 2026
To have a Doctor who greets you with a smile, a handshake, and listens to you is very comforting and important. I am sincerely grateful that I found Dr. Kevin Zhao.
Feb 18, 2026
At the hope tower from the valet parking too everyone we have met your staff shows unity and caring for all they meet
Feb 17, 2026
Will return here always if needed
Jan 15, 2026
very good
Jan 13, 2026
Doctor spent time with me , explaining details to my surgery
Jan 13, 2026
Make u feel welcome
Dec 16, 2025
Listen.
Dec 15, 2025
Doctor was very, very impressive and very, very professional. I have no problems. I think he's a wonderful person and a wonderful doctor.
Dec 12, 2025
I think all doctors need to give patients more time at their appointments! Especially, if they're new patients.
Dec 12, 2025
Dr. Patel explained everything to me showed me in my MRI and was very personable and I experienced a great visit with Dr. Patel
Dec 10, 2025
Dr. Maggio was extremely thorough during my consultation!
Dec 9, 2025
My doctor was great
Dec 5, 2025
Dr Zhao was courteous and professional. I was referred to him by my PCP and was very pleased with him. My only complaint was that it was very difficult to find his office.
Nov 25, 2025
The entire staff was AAA. OFFICE WAS SO CLEAN!!!
Nov 25, 2025
Excellent surgeon
Nov 14, 2025
Very professional and easy to speak to
Nov 11, 2025
Nice office. Friendly medical staff. Great doctor
Nov 10, 2025
Very caring Dr.
Nov 6, 2025
The only problem I had is that I received the bill the same day I was there and I have to check into it, but I have Medicare as insurance and no one in the office told me they don't accept Medicare, so I was surprised to get a bill the same day that I was there. That's it.
Nov 4, 2025
I was very, very pleased with the provider, Dr. Zhao, and he was just wonderful and I was very, very happy. So thank you very much and thank him very much.
Oct 28, 2025
Very nice office staff as well.
Oct 28, 2025
It was a great experience this being my first visit with dr Zhao and it was a very good visit, he will be doing my neck surgery and I feel very confident and comfortable with him.
Oct 28, 2025
Great service
Oct 27, 2025
Dr. Maggio is very understanding, takes time to listen to you and explains the situation. Very kind and helpful.
Oct 17, 2025
Great visit, very personable physician, very knowledgeable, explained everything. With scan pictures and other test results, very clearly compared the test results. There were three of them and would recommend this doctor highly.
Oct 16, 2025
Dr took time to explain everything and answered all our questions. Staff was also very helpful and friendly.
Oct 16, 2025
Relieved to know the professionalism & knowledge all provided...Thanks
Oct 14, 2025
Dr. Zhao made feel confident.
Oct 14, 2025
Dr. G. Is amazing. His skills and talent save my life. I love this man.
Oct 9, 2025
Dr Grant was professional and friendly. He was careful to explain the most important details about my healthcare treatment options.
Oct 8, 2025
All and all comfortable visit as always. , kind professional and understanding .
Oct 2, 2025
DR ZHAO IS THE MOST PLEASANT AND EASY TO LIKE DOCTOR THAT I HAVE EVER MET. ALL OF STAFF RADIATE THE SAME PERSONALITY. IF I COULD GIVE HIM AND THEM 10 STARS, I WOULD WANT TO RAISE THE SCORE TO 1,000 STARS! EVERYTHING ELSE - OFFICE, CLEANLINESS, PUNCTUALITY, ETC. IS OUTSTANDING.
Oct 1, 2025
Dr. Patel, he showed a lot of concern, care. He explained everything that I was able to comprehend. His first impression was awesome. He made me feel calm, not nervous. The whole staff was very, very professional, very nice. I liked the hospitality, and I liked the way he explained everything to me. And they gave me physical therapy, hoping that this would work. He wasn't the doctor that said, hey, I want to cut you. As soon as I walked in the office, he wanted to take other alternatives, other treatments before that issue ever had to come up as far as surgery. So Dr. Patel, you're one of the doctors I wish I'd have found 20 years ago. I will be back. I'm hoping I will get to see him again. Thank you so much, Dr. Patel. And thank you for the other staff for showing me so much care, hospitality. Thank you.
Sep 30, 2025
Everyone was friendly & helpful both the doctor & his staff. Very happy with the appointment I had.
Sep 30, 2025
Excellent surgeon
Sep 30, 2025
Dr and staff were friendly, understanding, and very pleasant. Enjoyed speaking with all. Highly recommend.
Sep 26, 2025
The doctor said I should never have been recommended to see him because he's a spine doctor and I had no breakage from the fall in my spine or anywhere else. So, um, some of the questions were difficult to answer because of that. I'm sure he's a good doctor, but it wasn't the right doctor for me to see. He actually told me I should see a pain management specialist. But he did give me something for the pain, which is not helping, but it lets me sleep a bit.
Sep 19, 2025
Except for the wait time I was completely satisfied. Dr. Zhao did apologize for the delay because it was with a new patient!