In years past visits have been frustrating as Dr. Lasecki was often behind, and it wasn't unusual to wait over an hour past my scheduled time. I appreciate that these concerns seem to have been noted, as the last few visits for myself and my children have been on time, but yet have not felt rushed. I was willing to wait the extra time because I have a great relationship with Dr. Lasecki, but I am grateful that some changes seem to have been made to address prior feedback. Thank you!
Staff is wonderful!! Only bad thing I have to say is I waited an hour after my appointment time to be seen. I understand things are a bit crazy right now, but I had to take extra time off of work unexpectedly for it. So I was a bit frustrated. But all of the receptionists I spoke with about it were super nice and helpful, as were the nurses and the doc.
100% positive when it comes to Dr Lasecki and her nurses. She listens, she cares and she is understanding. I could not be happier with her care for all the years I have seen her. My only suggestion would be notification prior to visits if running behind. I can get text messages reminding me of my visits so why can't something be implemented to inform of long wait times? I would not mind knowing I could arrive 30 minutes later for my appointment.
I was very pleased with all the people I saw in the office today but I had to wait longer than usual and no one told me how long I should expect to wait. Okay. Thank you. Have a good day.
The provider responded to all the questions I had. Was very willing to listen, and understood the concerns that I had. She encouraged me to seek the treatment that I needed at the time I needed it. She has always been a very positive influence and helpful advocate for me in my health care. It's the specialist failed me, but my primary care provider exceeded expectation.
Dr. Lasecki and the staff at Bellin WDP have provided the very best care anyone could ask for. Not only have I entrusted my health to her but my daughter and granddaughters have done the same! She has become my longtime care giver and friend.
Dr. Gerndt is an awesome doctor. I wish that all of office visits to go as smoothly as they do with him. I do hope that Bellin recognizes what a great provider he is, and we always look forward to [edited for privacy] appointment with Dr. Gerndt and we plan on staying with him for a good long time. Please take good care of him. He's a great physician and he does a terrific job. Thank you.
Jul 12, 2021
Dr. Steven Gerndt, MD
Dr. Gerndt and his NP very carefully explained what my treatment plan would entail. They carefully answered all my questions and reduced my fear of what my surgery will involve.
Jul 12, 2021
Dr. Steven Gerndt, MD
I was very impressed with the overall attitude of the entire staff, including the receptionist, nurse and everyone else. They just were outstanding. I was treated with dignity, and respect, and everybody had a cheerful upbeat attitude.
Apr 12, 2021
Dr. Steven Gerndt, MD
I was very pleased with all the people I was working with in Dr. Gerndt office. Okay. Thank you. Have a good day.
Nov 16, 2020
Dr. Steven Gerndt, MD
My visit was perfect. I just wish I get written instructions. So I don't have to recall everything a little more detailed written instructions. The instructions were good, but pretty over. over God I don't know how to say it, right. It just includes everything. So like he told me to wait 6 to8 weeks to follow up follow up immediately, but be nice to have that in writing that be my only feedback otherwise my visit was perfect. I feel real confident in the decisions and you did include me with my decision. Thanks, Dr. Gerndt.
Oct 12, 2020
Dr. Steven Gerndt, MD
Frankly, it was a wasted appointment. Everything let's discuss and concluded could've been done over the phone or by teleconference. Thank you.