Baptist Primary Care - Beaches Internal Medicine - Baptist Beaches
1577 Roberts Drive, Suite 224
Jacksonville, FL 32250 Directions
4.9 out of 5
1,936 verified ratings
1,936 Ratings, 1076 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 27, 2025
Laura Logan, APRN
Helpful on time coursity
Sep 27, 2025
Doctor and staff are excellent, friendly and very professional.
Sep 26, 2025
Great staff, short waits, Excellent counsel from Dr Diez
Sep 25, 2025
Excellent service
Sep 25, 2025
People always polite and give me the correct information
Sep 25, 2025
Friendly atmosphere and Kandy’s wonderful help. She is so often a “breath of fresh air.”
Sep 24, 2025
I like my doctor very much and the people that work there!
Sep 24, 2025
People who care
Sep 24, 2025
Friendly, efficient, compassionate & professional staff always. Dr. Diez-Hoeck is the best. She is kind, careful to explain in an understanding manner and an excellent doctor.
Sep 21, 2025
Concern for the patient. Will always try to work you in ASAP. Friendly staff and never feel rushed. On time appointments and very good care.
Sep 20, 2025
The office atmosphere is cozy and calming. Staff is welcoming and well organized. The appointment and communication process is well managed via both phone and App. Laura Logan, APRN is extremely knowledgeable and patiently listens to patient questions and concerns.
Sep 20, 2025
When I contact them, whether through the portal, or for an appt , they get right back to me every time. That is so rare. And important to me. The staff is friendly and courteous. Laura always takes as much time with me as I need. She listens and explains She is a good teacher.
Sep 19, 2025
Everyone is very helpful and professional.
Sep 19, 2025
In this treadmill-like world, it is always nice to find a doctor's office that is disciplined, communicates well and is headed by someone who is compassionate and competent.
Beaches Internal Medicine is all of that.
Sep 18, 2025
Consistently provides excellent medical care and trusted advice.
Sep 18, 2025
I like my doctor.
Sep 18, 2025
Staff and Dr are friendly and professional.
Sep 18, 2025
Great doctor!
Sep 18, 2025
Dr Diez-Hoeck is thorough and addresses concerns
Sep 15, 2025
Providers are quite capable, location is excellent and convenient. They accept my Aetna Medicare plan.
Sep 15, 2025
The Baptist "SYSTEM" is a comprehensive network of quality providers...as of yet, I've NEVER had a medical need that couldn't be met by caring professionals
I feel I'm cared for and about my medical needs...referrals go smooth and I pursue confidently in answering and solving the medical issue.
I recommend without reservation, the Baptist Care System
Sep 14, 2025
Professional and kind staff. Dr. Diaz Hoeck is an exceptional physician!
Sep 14, 2025
Everything!! Best Doctors, best staff, highly efficient
Sep 14, 2025
Very competent.
Sep 13, 2025
All the staff was friendly, courteous and professional. The office was clean.
Sep 12, 2025
Professionals & staff are all excellent.
Sep 8, 2025
this staff is efficient, friendly and very responsive to patients needs.
Sep 7, 2025
It is professionally run with all staff being friendly and courteious.
Sep 7, 2025
Cheerful, accommodating front desk. Wonderful doctors and nurses that spend time with you. Taken in for my appointment on time.
Sep 5, 2025
Competent friendly help. Dr is generally on time. Dr cares about patients.
Sep 4, 2025
Love Dr Diez! Lancer!
Sep 4, 2025
Professional, polite, on time
Sep 4, 2025
Personnel makes you feel very comfortable. Ms. Logan is a wonderful caregiver. And Candy is always eager to help and solve any problem.
Sep 4, 2025
Very good
Sep 1, 2025
Calm and productive environment
Aug 31, 2025
The Doctor has time to really talk with the patient about their health. Plus the staff if always pleasant to work with .
Aug 30, 2025
Dr. Graciela Diez-Hoeck is just a great doctor. Caring & compassionate
Aug 29, 2025
Friendly and very professional. Hav re a caring attitude.
Aug 28, 2025
Attention to detail.
Aug 28, 2025
Efficient
Aug 28, 2025
Friendly and most helpful staff.
Aug 25, 2025
Very Professional, kind and understanding (like Family)
Aug 24, 2025
Dr. Diez-Hoeck is fantastic! Very thorough and knowledgeable. Attends to every patient like family. Feel very blessed to have her as my doctor.
Aug 23, 2025
Friendly, efficient, accommodating, Laura listens to me
Aug 23, 2025
Professional, clean, friendly
Aug 18, 2025
There isn’t a day that goes by that I don’t feel gratitude for the healthcare I receive
Aug 17, 2025
Attention given to patients
Aug 17, 2025
Provides competent and caring health services in a nice environment. Office is clean and well designed.
Aug 17, 2025
Pleasant caring care. Always responsive and helpful.
Aug 16, 2025
Friendly and efficient!