Baptist Primary Care - Beaches Internal Medicine - Baptist Beaches
1577 Roberts Drive, Suite 224
Jacksonville, FL 32250 Directions
4.9 out of 5
2,594 verified ratings
2,594 Ratings, 1,473 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 24, 2026
Graciela Diez-Hoeck, MD
efficient
Jan 22, 2026
Friendly, helpful
Jan 22, 2026
Very pleasant staff. Love Dr. Diez-Hoeck..
Jan 21, 2026
Dr. Diez is very knowledgeable and kind. Takes the time to answer questions and she is attentive and helpful.
Jan 21, 2026
Dr. Diez-Hoeck gives excellent care. Highly recommend her.
Jan 21, 2026
The staff and the physician are both professional and kind.
Jan 18, 2026
All good
Jan 16, 2026
So very efficient and kind. They worked me into the schedule the same day even though their schedule was full. Doctor took time with me and explained my treatment plan.
Jan 16, 2026
Very effective
Jan 15, 2026
Clean and efficient
Jan 15, 2026
Very good doctor and she has an outstanding staff
Jan 15, 2026
Ease in making appointment. Always caring staff.
Jan 15, 2026
They care about their patients, never rush you out, really listen to you.
Jan 15, 2026
Easy
Jan 15, 2026
Laura Logan is a wonderful nurse practitioner.
Candy and staff are very professional and caring.
Jan 15, 2026
Professional clean and friendly
Jan 14, 2026
I love the care I get from Dr. Diez-Hoeck. She provides the best solutions for my health and I have total confidence in her. Kandy has always been a great asset and is on top of everything in that office!
Jan 14, 2026
Professional and courteous staff! Excellent doctor!
Jan 14, 2026
The staff is friendly, compassionate, professional and efficient. Dr. Diez-Hoeck is amazing.
Jan 14, 2026
Great staff, easy scheduling, wonderful care.
Jan 14, 2026
The staff is very nice and Dr. [last name] and Laura are very professional, thorough in their approach, personable and knowledgeable. I really trust them with any health need that arises.
Jan 12, 2026
Staff is courteous and professional and helpful.
Jan 11, 2026
Everyone is very friendly and compassionate. They make sure all your questions are answered and you are comfortable with the information they have shared.
Jan 10, 2026
The kindness and caring of everyone I encounter. I feel cared for.
Jan 9, 2026
I like the professional and caring team lead by Dr. Graciela Diaz-Hoeck.
Jan 9, 2026
Knowledgeable, peaceful atmosphere
Jan 9, 2026
People are all friendly and pleasant.
Jan 8, 2026
The office staff is friendly and has treated me very well through the years. I've received very good medical care.
Jan 8, 2026
What we feel at Baptist ?
We feel like you are our own people, when we come there, we do not worry, no tension.
Jan 8, 2026
Nice people in the office. First appointment with Laura Logan and she did a very nice job.
Jan 7, 2026
Friendly and efficient
Jan 7, 2026
Professional service in a compassionate and loving manner
Jan 7, 2026
friendly and helpful
Jan 2, 2026
Very responsive to messages posted on My Chart.
Jan 2, 2026
Very efficient and organized
Jan 1, 2026
The staff Kandy at the front desk and my provider
Laura Logan
Jan 1, 2026
Friendly, helpful and professional people that show a genuine interest in understanding and providing guidance options to remedy whatever malady is presented.
Dr. Laura is smart, smart, smart and she seems flanked by a homogeneous team that is patient focused...
My family and I have been utilizing this practice for ~15 years and NEVER had anything other than Top Shelf medical advice.
When the injury or illness requires it, we have been referenced to other specialists that share the patient focused attitude...
In short, there is no other comprehensive care system for us other than The Baptist 'System'....
Dec 27, 2025
Appointments are readily available. Staff is friendly, well-organized and willing to work with scheduling needs. Medical staff is patient, extremely knowledgeable, and provides excellent feedback.
Dec 27, 2025
easy to talk to
Dec 27, 2025
The staff and doctor
Dec 26, 2025
Accessibility, friendly respectful service. Great medical and non medical staff!
Dec 25, 2025
Knowledgeable, kind
Dec 25, 2025
Excelent service
Dec 24, 2025
Great staff and providers
Dec 22, 2025
My doctors are very professional and caring.
Dec 22, 2025
Professional, responsive and friendly.
Dec 21, 2025
Great staff! Laura is the best!
Dec 21, 2025
Experienced internal medicine doctor who demonstrates high standards of medical care for her patients. Office staff are caring and efficient.
Dec 18, 2025
Doctor Graciela is fantastic. Kandy in the office is very helpful. Appreciate their quick response and quality care.
Dec 18, 2025
Good care and timely