Baptist Primary Care - Beaches Internal Medicine - Baptist Beaches
1577 Roberts Drive, Suite 224
Jacksonville, FL 32250 Directions
4.9 out of 5
3,142 verified ratings
3,142 Ratings, 1,828 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 26, 2026
Graciela Diez-Hoeck, MD
So helpful and knowledgeable! Candy is also the person that gets whatever information you need!
Sep 25, 2026
All of the gals there are pleasant and helpful especially Candy
Sep 25, 2026
Great
Sep 25, 2026
Professionalism
Sep 25, 2026
All staff are professional, friendly and personable . The facility is clean. The front desk staff are all helpful and efficient. Dr Diez-hoeck is kind, patient and knowledgeable.
Sep 25, 2026
Friendly peoples
Sep 24, 2026
Very professional and caring from start to finish.
Sep 23, 2026
Friendly, easy to navigate, always responsive.
Sep 23, 2026
Ease of scheduling and friendly staff
Sep 23, 2026
Love the timeliness, that they listen and provide explanation.
Sep 23, 2026
Genuine care and professionalism.
Sep 20, 2026
Laura is a wonderful diagnostician. She explains things thoroughly and clearly and answers questions completely. Laura recommends a brilliant mix of medication, behavioral change and practical OTC/non-pharmaceutical interventions. She has an excellent communication style and a genuine concern for the physical and emotional well being of her patients.
Sep 20, 2026
Professional and knowledgeable, always a pleasure to visit
Sep 20, 2026
Personal staff
Sep 19, 2026
Friendly,competent, and compassionate
Sep 19, 2026
Laura is friendly and knowledgeable, support staff are helpful
Sep 19, 2026
great doctor and staff!
Sep 19, 2026
It is calm.
Sep 17, 2026
Laura Logan is what I like about this clinic. She makes my checkups seem like spending time with a friend. Also, there is rarely a delay.
Sep 17, 2026
Very efficient and on time process.
Sep 17, 2026
Laura is an excellent PA
She is very knowledgeable and very thorough.
Sep 16, 2026
Friendly staff and very responsive to portal questions and requests for emergency appts.
Sep 16, 2026
Kind friendly competent
Sep 16, 2026
The office staff is friendly & their procedures are efficient & professional. Laura Logan is very thorough, listens well, explains treatment recommendations clearly & does not make me feel rushed. I have been a longtime patient with this practice & have recommended them to other happy patients.
Sep 13, 2026
Dr. Graciela is a skilled, caring, compassionate doctor who uses her knowledge & experience to diagnose and treat me. I have complete confidence in her and that she is always gives me the right treatment and counsel.
Her staff is incredible. Everyone in her office is friendly and professional and treats me and the other patients with kindness and concern.
Sep 12, 2026
Kandy and dr Diez are awesome
Sep 12, 2026
Appointment times are almost always kept and office personnel always are helpful. Medical personnel know what they are doing and very responsive too questions.
Sep 12, 2026
Prompt and helpful service
Sep 12, 2026
Dr. Diez-Hoeck and staff are the best!
Sep 10, 2026
Every member of the team is kind and caring, as well as knowledgeable and conscientious. Laura encourages her patients to focus on what is healthy and will help each person reach goals. She advocates and supports patients’ choices with respect and guidance. Thank you to all.
Sep 10, 2026
Efficiency
Sep 10, 2026
Love Laura! Very attentive and thorough. Staff is great too. No l9ng waits.
Sep 5, 2026
I feel like you are always willing to listen to me. Also, in all cases you have addresed my medical concerns. You have had an office manager for a long time. She is worth more than I can put into words.
Sep 4, 2026
Everything, knowledgeable, supportive, friendly and the office is clean
Sep 4, 2026
Dr. Diez-Hoeck is very professional and truly cares about her patients. My health has only gotten better since I switched over to her care years ago.
Sep 4, 2026
Wonderful staff
Sep 3, 2026
Professional, knowledgeable, friendly, ease of getting appointments, really efficient.
Sep 3, 2026
Clean, short wait time
Sep 2, 2026
Professional and courteous staff!
Dr. Diez-Hoeck is an exceptional physician.
Sep 2, 2026
Everything, best care given anywhere.
Sep 2, 2026
Everyone is helpful and professional.
Sep 2, 2026
Everything
Aug 30, 2026
Appointments that don’t feel rushed. Office personnel who multiple times call insurance for me.
Aug 29, 2026
They are so helpful and so caring.
Aug 29, 2026
The entire staff was friendly and professional, not only to me but all the patients who entered while I was there. Several were greeted by name. Going to a doctors' office can be stressful but the atmosphere helped dispell the apprehensions of patients.
Aug 29, 2026
Always see me with short notice if needed. Very Competent , professional and gets me to specialist if required.
Aug 29, 2026
Friendly staff.
Reasonable wait times
Aug 29, 2026
Always kind and friendly and helpful Ilove dr. [last name] and her PA. They take time to talk to you and are very professional.
Aug 28, 2026
Friendly, efficient, timely, easy to get an appointment when needed.
Aug 28, 2026
Dr diez the the absolute best doctor ever!! She is so thorough and so caring! I know am in the best care with her and her staff. She’s very proactive with my care and for that I’m very thankful!!