Baptist Primary Care - Beaches Internal Medicine - Baptist Beaches
1577 Roberts Drive, Suite 224
Jacksonville, FL 32250 Directions
4.9 out of 5
1,710 verified ratings
1,710 Ratings, 950 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 13, 2025
Graciela Diez-Hoeck, MD
Excellent service
Jun 21, 2025
Always efficient, on time, polite and accommodating.
Jun 20, 2025
Appreciate 40 years of experience!
Jun 20, 2025
Everything , my doctor is excellent so is her personnel.
Jun 19, 2025
Kandy office/RN is a wealth of knowledge. Laura PA is a very good listener.
Jun 19, 2025
Excellent service,friendly & professional
Jun 19, 2025
Laura Logan is the best . She’s very kind , caring and listens to your concerns . I love having her for my primary care .
Jun 17, 2025
Staff very helpful and kind. Great doctors.
Jun 16, 2025
Thank you for getting me into an appointment quickly for an urgent matter. The office staff are all friendly, professional and courteous. The facility is clean. Special thanks to Ms Laura Logan, APRN for professionalism and patience.
Jun 16, 2025
Sorry it’s a 10 not 0!
Jun 15, 2025
Everyone is very professional and helpful. Laura is outstanding and relates to the patient.
Jun 15, 2025
Knowledgeable, efficient
Jun 15, 2025
I love Dr Diez-Hoeck and her staff. The office is always peaceful and well managed. I've been with that office for years and hope I never have to change.
Jun 15, 2025
Everything.
Jun 12, 2025
Friendly,caring,efficient and informative
Jun 10, 2025
I love this office for everyone from the efficient, friendly and helpful front desk staff to my nurse provider. They exceed my expectations every time I have a need as someone always responds quickly and provides the appropriate care. I have great confidence in the care I get here and even though I’ve moved 20 miles away from beach I wouldn’t dream of changing my primary care provider, Laura Logan.
Jun 8, 2025
I like Everything about this office! The Staff is very kind, pleasant and knowledgeable.
And Dr. Diez-Hoeck is the best! She is fast But efficient. I feel very comfortable and informed regarding my health under Her care and expertise.
Jun 8, 2025
Excellent pa Laura Logan and office staff.
Jun 7, 2025
The staff is very nice and friendly and helpful from the front desk to the nurse and to Laura my practitioner she's wonderful
Jun 7, 2025
Love a small office. Grateful I can speak to someone in office if needed.
Jun 7, 2025
This probably refers to my echocardiogram yesterday, so I was treated cordially and with respect by the tech and his student. The testing was conducted as pleasantly as possible in my case.
Jun 6, 2025
Office is at a convenient location. Staff are friendly and helpful.
Jun 5, 2025
I receive advice on how to maintain good health. The doctor reviews my blood tests and recommends any adjustments I need with diet or medicine supplements. I am advised of any tests I need to take periodically.
Jun 5, 2025
The staff and doctors are friendly, caring and knowledgeable.
Jun 5, 2025
Friendly, professional, very helpful and caring.
Jun 5, 2025
Friendly, helpful, so thorough!
Jun 2, 2025
I appreciate that I can have same day appointments when I call with a medical concern. I feel that both Dr. [last name] and Laura Logan listen to my concerns and are responsive by ordering any tests or medicine as needed. Kandy is the best at processing referrals and handling insurance issues and anything else to facilitate patient care.
Jun 2, 2025
Courteous and caring. Also, I did not have to wait too long.
Jun 1, 2025
Knowledgeable, cooperative staff. Little wait time. Good follow-up.
May 30, 2025
Great customer service, responsiveness, and expertise. I definitely get the medical attention and guidance that I need. It's very comforting!
Thank you so much!
May 25, 2025
Laura Logan is so smart and takes a conservative approach to my medical care, which works for me. I am grateful for her care over the years.
And Kandy is a Rock Star!
May 25, 2025
Friendly and competent providers.
May 24, 2025
Diez-Hoeck is thorough. Candy is helpful. No long waits.
May 23, 2025
Everyone is friendly, patient and professional.
May 23, 2025
It’s like a second family to my husband and I. Dr Diez-Hoeck and her efficient staff are very attentive and caring.
May 23, 2025
Great doctor & staff.
May 23, 2025
Staff - Candi can do anything😁
May 23, 2025
Excellent care and patience.
May 23, 2025
Professional, kind, supportive
May 22, 2025
Very professional
May 22, 2025
Appointments are confirmed days ahead. No wait time. Staff are welcoming and caring. Also staff is consistent with little turnover. That speaks volumes to me.
Tia is very compassionate and always pleasant. Laura Logan obviously reads Tia’s notes and is prepared to help.
I feel like I get great care from the team.
May 20, 2025
Everything
May 19, 2025
Friendly, efficient
May 19, 2025
How friendly and professional everyone is.
May 17, 2025
Friendly and professional! Very well prepared. On my first visit with the PA Laura she already knew my health records.
May 17, 2025
They see me when I have an issue,
May 17, 2025
Dr diez-hoeck really cares about her patients. Candy office Mgr is also awesome.
May 17, 2025
Focused, disciplined and consistently delivers outstanding patient care. Every member of my family trust the physicians, paraprofessionals and staff.
May 17, 2025
The ease of getting an appointment and the level of personal service
May 17, 2025
Laura Logan is all around wonderful!