Austyn Otten, F.N.P.-C., M.S.N.
Urology
4100 Campus Ridge Drive
Midland, MI 48640 Directions
4.8 out of 5
256 verified ratings
1 Location
256 Ratings, 128 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Austyn Otten for being knowledgeable, compassionate, and thorough. Many note excellent communication—taking time to explain imaging/tests, answering questions, and creating collaborative care plans. Telehealth is valued for accessibility. Staff are frequently described as courteous and helpful. A few comments mention navigation/parking and occasional telehealth/phone connection issues. Overall sentiment is strongly positive with repeated recommendations and gratitude for attentive, patient-centered care.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Very professional and personal.
Feb 10, 2026
What would you tell family and friends about your experience with this provider?
Good experience overall
Feb 6, 2026
What would you tell family and friends about your experience with this provider?
Everyone from the receptionist to the check out person was courteous, helpful and a pleasure to interact with. We even encountered an employee who saw we were turned around and confused about our exit point and she stopped without us asking and helped us find the correct exit.
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Dr Witziski is my doctor who was called to OR and Austyn Otten perform the Virtual Meeting. They are both very professional and I would recommend them to my family and friends.
Feb 4, 2026
What would you tell family and friends about your experience with this provider?
She definitely follows through when asked for medical questions. Very pleased with her.
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
All great!
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
An outstanding provider that I would recommend to anyone!
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
Austyn was friendly, well informed, and made me feel that my health matters to her. My appointment was a totally positive experience.
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
I feel very confident in the care that I am being given and would highly recommend them to family and friends
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
Arrive early. Navigating the parking and building locations in a nightmare
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
Very friendly staff , she took time to go over CT scan with me and explain in detail what the images showed, and was very helpful.
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
A good listener. Addressed my concerns.
Jan 7, 2026
What would you tell family and friends about your experience with this provider?
All around wonderful care.
Jan 2, 2026
What would you tell family and friends about your experience with this provider?
Very detailed and sensitive to my questions.
Dec 20, 2025
Very professional and thorough
Dec 20, 2025
Pleased with visit
Dec 19, 2025
What would you tell family and friends about your experience with this provider?
Very pleased with provider
Dec 13, 2025
What would you tell family and friends about your experience with this provider?
Austyn was very informative and professional.
Dec 12, 2025
What would you tell family and friends about your experience with this provider?
She is good at her job and explains what is happening and shows you what exrays show at each follow up then explains it to you.
Dec 12, 2025
What would you tell family and friends about your experience with this provider?
Vary good provider
Dec 12, 2025
What would you tell family and friends about your experience with this provider?
Extremely nice all around!
Dec 11, 2025
What would you tell family and friends about your experience with this provider?
Great
Dec 10, 2025
What would you tell family and friends about your experience with this provider?
She is wonderful. Very professional and kind.
Dec 5, 2025
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Quality people taking care of sensitive issues.
Dec 5, 2025
What would you tell family and friends about your experience with this provider?
Yes they are the best!
Dec 5, 2025
What would you tell family and friends about your experience with this provider?
All excellent
Dec 4, 2025
Excellence at its finest!
Dec 4, 2025
What would you tell family and friends about your experience with this provider?
I recommend this office to any and all. Please do NOT get rid of telehealth it makes it much easier for my dad to attend he has a decline in his ambulatory status as a result I person appointments would be extremely difficult.
Nov 27, 2025
What would you tell family and friends about your experience with this provider?
Good experience
Nov 25, 2025
What would you tell family and friends about your experience with this provider?
Austyn is personable and caring and very knowledgeable. She is responsive and seeks answers when necessary and communicates them quickly.
Nov 14, 2025
What would you tell family and friends about your experience with this provider?
She was very informative and explained everything in a way that I understood . Help come up with a plan for my care that was acceptable to both of us and ordered a test that wad suppose to have been ordered by the Dr months ago.
Nov 8, 2025
What would you tell family and friends about your experience with this provider?
great doctor. highly recommend. x-ray took 45 minutes to hour to finally get x-ray
Nov 7, 2025
What would you tell family and friends about your experience with this provider?
Good, understanding, compassionate people.
Nov 6, 2025
What would you tell family and friends about your experience with this provider?
Connecting to the tele health was challenging
Nov 6, 2025
What would you tell family and friends about your experience with this provider?
Confidence
Nov 3, 2025
What would you tell family and friends about your experience with this provider?
Great
Nov 3, 2025
What would you tell family and friends about your experience with this provider?
Always found Austyn, and Dr Witzke's team excellent and responsive to my needs, even when unexpected problems come up, and excellent in resolving issues in a timely manner
Nov 2, 2025
What would you tell family and friends about your experience with this provider?
Respectful knowledgeable was always showing
Oct 27, 2025
What would you tell family and friends about your experience with this provider?
a good place to go
Oct 26, 2025
What would you tell family and friends about your experience with this provider?
Great service
Oct 22, 2025
What would you tell family and friends about your experience with this provider?
Very pleased with Austyn’s knowledge and personable video meeting.
Oct 21, 2025
What would you tell family and friends about your experience with this provider?
That this office does a great job, and that I would recommend them to everyone
Oct 18, 2025
What would you tell family and friends about your experience with this provider?
Was not happy that they didn't change my dad's catheter as they said they were. The nurse came in and asked me to transfer him from his wheelchair to the bed and get him undressed which I am not able to do safely nor have I ever had to do so instead they decided not to change the catheter and sent instructions back to [removed name of facility] to change it. The staff and dr. have to know he is an [AGE] year old dementia patient and as his son I don't think I should have to transfer him etc., very dissapointed in this. Otherwise very happy with the dr and the staff (normally).
Oct 17, 2025
What would you tell family and friends about your experience with this provider?
It was a good experience
Oct 17, 2025
What would you tell family and friends about your experience with this provider?
It was very good.
Oct 17, 2025
What would you tell family and friends about your experience with this provider?
I would recommend them.
Oct 17, 2025
What would you tell family and friends about your experience with this provider?
I appreciate this practice very much. My one negative experience in the past 12 months was phoning the physician exchange over the weekend for a possible emergent situation and receiving no return call.
Oct 16, 2025
What would you tell family and friends about your experience with this provider?
Top notch
Oct 9, 2025
What would you tell family and friends about your experience with this provider?
First time to this provider and she was wonderful. Sat and discussed my health and answered all of my questions. Extremely great bed side manner. Her nurse was also so kind and reassuring during the visit. Probably the best doc visit I have had in recent years.