Amy Dugan, PA-C

Physician Assistant

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

544 verified ratings

544 Ratings, 338 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 20, 2025
Everything. Everyone is thoughtful, knowledgeable, and pleasant.

Nov 14, 2025
Very thorough explanations and answers to all my questions. Very caring and helpful staff, and a top notch facility.

Nov 12, 2025
Because my health being is important and it was their priority. Getting better is the focus. The way how I feel is valuable. I'm cared for with great kindness. Staffs, PCTs were friendly yet professional, very patience and understanding. They were polite

Nov 6, 2025
This is a very professional organization and caring group of folks that look out for the best interest their patients ongoing well being .

Nov 6, 2025
Knowledgeable PA with caring personality

Nov 5, 2025
They are knowledgeable and very creative and also very wonderful and also efficient sufficient and they really know how to pinpoint the problems with all of their wonderful expertise and I also it really know how to take care of all of the patients including myself and also I really love the way that I am treated over there plus also I also I want to say that I'm very thankful that you are all completely available to serve everybody over at the MD Anderson Cancer center because if it wasn't for you a lot of people wouldn't be alive I really do appreciate you all thank you very much .

Nov 2, 2025
on time, professional, caring

Oct 29, 2025
From the minute you walk through the doors from the parking garage everyone is professional, pleasant and helpful. The women at the Urology front desk are equally helpful and friendly. My visit with the PA Amy Dugan was exceptional. Amy is very approachable, knowledgeable and caring. The care I receive at Baptist MD Anderson is second to none. Thank you

Oct 23, 2025
Friendly and professional. Appointment was timely with little waiting.

Oct 22, 2025
very professional friendly explains every procedure before proceeding with their work.Wonderful Doctors and wonderful team !!!!!!!!!!!!

Oct 22, 2025
They were polite, explained options clearly, were professional.

Oct 18, 2025
They go above and beyond. I can't thank A Dugan, and L [last name] enough for the excellent care I've received. I was having a heart procedure done at Baptist hospital, and my kidney stones were acting up. I mentioned it to my cardiologist, and 10min. later Dr.[last name] showed up in pre-op with meds for me. They get a 10 out of 10 from me. Need more like them.

Oct 17, 2025
Wonderful compassionate care from entire staff

Oct 17, 2025
Nice technical staff.

Oct 17, 2025
The personal touch and attention from all personnel. Dr. [last name] and Amy Dugan were very profesional and prompt to solve my health problems with comparison and assuring to ease my anxiety.

Oct 15, 2025
Present associates, quick service, & all is good.

Oct 2, 2025
Dr. Amy was very professional. Answered all my questions and very knowledgeable at what she does. Recommend her anytime

Oct 2, 2025
The efficient professional care and the warm caring attitude of all employees

Oct 2, 2025
The staff are very professional and friendly. They listen to understand our questions and respond clearly. Very professional operation.

Sep 30, 2025
I love Amy Dugan. She is personable and thorough. I feel like she listens to what I am saying

Sep 25, 2025
My Doctor sit & listening to you & Found the right medicine fits your needs, I’m proud of her

Sep 25, 2025
The most pleasant and professional staff of any clinic I have ever been in. Always smiling.

Sep 19, 2025
They listen and follow up promptly!

Sep 18, 2025
They listened and responded to what I asked.

Sep 13, 2025
The caring concern demonstrated for me and my problems!

Sep 12, 2025
Great PA, listeners to your symptoms , explained solutions and involves the patient in the treatment.

Sep 3, 2025
Everyone was so friendly and professional

Aug 29, 2025
The doctors, staff and location.

Aug 28, 2025
Very clear explanations

Aug 28, 2025
The wait to see Dr. was short. Dr. spent quality time with me.

Aug 28, 2025
Everything

Aug 26, 2025
The doctors there are awesome they explain everything let us know what to expect and the nurses they actually care everybody is so nice I would recommend it to everybody

Aug 22, 2025
Very nice and they care about you! I highly recommend MD Anderson Urology Department. You will be happy that you did!

Aug 22, 2025
Everything. Two thumbs up.

Aug 20, 2025
Friendly, professional, and knowledgeable staff. Excellent facilities. I am very confident that the information ai received was best for my health and wellbeing.

Aug 15, 2025
Personal touch and empathetic personnel. The chaplain, the nurses and Dr. Dugan were amazing and very informative. Their care and support was very appreciated in a time of anxiety and fears.

Aug 3, 2025
Friendly and professional staff answered all my questions, and explained in detail various options that are available.

Jul 30, 2025
Amy is incredible! I'm so grateful for the time she took to help identify my problem. The entire staff was great.

Jul 30, 2025
Informative and helpful!

Jul 30, 2025
The doctors are extremely knowledgeable and do not dismiss any concerns.

Jul 26, 2025
Fast and very responsive to my needs

Jul 25, 2025
convenient location, helpful doctor and PA

Jul 25, 2025
Very pleasant environment with friendly, caring staff and beautiful surroundings. I loved that the concern was for my whole well-being, body, soul & spirit!

Jul 25, 2025
Explained everything

Jul 23, 2025
PA Amy Dugan is everything you would expect from a medical provider. She is thorough in that she asks specific questions about your health, urology and otherwise. I value her explanations, her advice for follow-up care specific to urology and generally for overall health. I have always found her to be kind, helpful, amiable and professional.

Jul 23, 2025
Doctor

Jul 18, 2025
Amy is amazing ... very professional and extremely easy to talk with. The whole MD Anderson / Baptist experience is amazing.

Jul 18, 2025
From the front desk/check out to the PA, everyone was wonderful. Professional, compassionate, pleasant, knowledgeable and willing to listen. Thank you

Jul 17, 2025
First Class people from the entrance to the exam, excellent staff and wonderful doctors, professional and experienced and knowledgeable , develops the trust relationship for the patient-doctor experience

Jul 17, 2025
I think the doctor is very professional. Answered all my questions and asked questions that I should have been asking her. I think she is wonderful