Amy Dugan, PA-C

Physician Assistant

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

534 verified ratings

534 Ratings, 330 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 23, 2025
Friendly and professional. Appointment was timely with little waiting.

Oct 22, 2025
very professional friendly explains every procedure before proceeding with their work.Wonderful Doctors and wonderful team !!!!!!!!!!!!

Oct 22, 2025
They were polite, explained options clearly, were professional.

Oct 18, 2025
They go above and beyond. I can't thank A Dugan, and L [last name] enough for the excellent care I've received. I was having a heart procedure done at Baptist hospital, and my kidney stones were acting up. I mentioned it to my cardiologist, and 10min. later Dr.[last name] showed up in pre-op with meds for me. They get a 10 out of 10 from me. Need more like them.

Oct 17, 2025
Wonderful compassionate care from entire staff

Oct 17, 2025
Nice technical staff.

Oct 17, 2025
The personal touch and attention from all personnel. Dr. [last name] and Amy Dugan were very profesional and prompt to solve my health problems with comparison and assuring to ease my anxiety.

Oct 15, 2025
Present associates, quick service, & all is good.

Oct 2, 2025
Dr. Amy was very professional. Answered all my questions and very knowledgeable at what she does. Recommend her anytime

Oct 2, 2025
The efficient professional care and the warm caring attitude of all employees

Oct 2, 2025
The staff are very professional and friendly. They listen to understand our questions and respond clearly. Very professional operation.

Sep 30, 2025
I love Amy Dugan. She is personable and thorough. I feel like she listens to what I am saying

Sep 25, 2025
My Doctor sit & listening to you & Found the right medicine fits your needs, I’m proud of her

Sep 25, 2025
The most pleasant and professional staff of any clinic I have ever been in. Always smiling.

Sep 19, 2025
They listen and follow up promptly!

Sep 18, 2025
They listened and responded to what I asked.

Sep 13, 2025
The caring concern demonstrated for me and my problems!

Sep 12, 2025
Great PA, listeners to your symptoms , explained solutions and involves the patient in the treatment.

Sep 3, 2025
Everyone was so friendly and professional

Aug 29, 2025
The doctors, staff and location.

Aug 28, 2025
Very clear explanations

Aug 28, 2025
The wait to see Dr. was short. Dr. spent quality time with me.

Aug 28, 2025
Everything

Aug 26, 2025
The doctors there are awesome they explain everything let us know what to expect and the nurses they actually care everybody is so nice I would recommend it to everybody

Aug 22, 2025
Very nice and they care about you! I highly recommend MD Anderson Urology Department. You will be happy that you did!

Aug 22, 2025
Everything. Two thumbs up.

Aug 20, 2025
Friendly, professional, and knowledgeable staff. Excellent facilities. I am very confident that the information ai received was best for my health and wellbeing.

Aug 15, 2025
Personal touch and empathetic personnel. The chaplain, the nurses and Dr. Dugan were amazing and very informative. Their care and support was very appreciated in a time of anxiety and fears.

Aug 3, 2025
Friendly and professional staff answered all my questions, and explained in detail various options that are available.

Jul 30, 2025
Amy is incredible! I'm so grateful for the time she took to help identify my problem. The entire staff was great.

Jul 30, 2025
Informative and helpful!

Jul 30, 2025
The doctors are extremely knowledgeable and do not dismiss any concerns.

Jul 26, 2025
Fast and very responsive to my needs

Jul 25, 2025
convenient location, helpful doctor and PA

Jul 25, 2025
Very pleasant environment with friendly, caring staff and beautiful surroundings. I loved that the concern was for my whole well-being, body, soul & spirit!

Jul 25, 2025
Explained everything

Jul 23, 2025
PA Amy Dugan is everything you would expect from a medical provider. She is thorough in that she asks specific questions about your health, urology and otherwise. I value her explanations, her advice for follow-up care specific to urology and generally for overall health. I have always found her to be kind, helpful, amiable and professional.

Jul 23, 2025
Doctor

Jul 18, 2025
Amy is amazing ... very professional and extremely easy to talk with. The whole MD Anderson / Baptist experience is amazing.

Jul 18, 2025
From the front desk/check out to the PA, everyone was wonderful. Professional, compassionate, pleasant, knowledgeable and willing to listen. Thank you

Jul 17, 2025
First Class people from the entrance to the exam, excellent staff and wonderful doctors, professional and experienced and knowledgeable , develops the trust relationship for the patient-doctor experience

Jul 17, 2025
I think the doctor is very professional. Answered all my questions and asked questions that I should have been asking her. I think she is wonderful

Jul 10, 2025
Everyone was very friendly and worked well together to try and help me get answers to what is going on with my health. Thank you!

Jul 10, 2025
All seems to be fine with them.

Jul 9, 2025
New patient today. Extremely impressed with Amy Dugan. She explained everything clearly and even followed up calling on the drive home wanting to make sure I understood my options. She showed on the computer the location of the kidney stones and detailed about putting in the stent. I never felt rushed and appreciated how thorough she was

Jul 9, 2025
Careful attention, focused on all symptoms and how they affect the patient, listening to the patient, and presenting the best solutions.

Jul 4, 2025
Great caring staff. Very good care.

Jul 3, 2025
Great people. Easy to park.

Jun 30, 2025
Everyone in the office is very friendly, professional and good at their jobs. I have received nothing but excellent care.

Jun 27, 2025
The entire staff are very friendly and personable. The office is timely and the care is the best.