Amy Dugan, PA-C

Physician Assistant

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

651 verified ratings

651 Ratings, 390 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 18, 2026
Professional, knowledgeable, easy to talk to

Mar 11, 2026
Professionalism, personalities!

Mar 11, 2026
Visit was straightforward and informative

Mar 10, 2026
It is on time and very efficient. Staff is grest

Mar 10, 2026
Dr. Dugan has a good ear & she made me feel relaxed.

Mar 7, 2026
Everything was very good, 8 is a high score.

Mar 7, 2026
April the MA was very professional and reassuring. The ARNP Amy answered all of my questions and was well prepared. I intend to refer my patients for care with Dr [last name] and team. Dr [full name]

Mar 4, 2026
Efficiency

Feb 27, 2026
Friendly, knowledgeable care.

Feb 27, 2026
Professional and friendly

Feb 26, 2026
Everything. Amy Dugan is so knowledgeable and has answers to all of my questions. The nurses who check you in are so kind and thoughtful. I couldn’t ask for more.

Feb 25, 2026
Great staff and professional Doctors who listen to the patient and involve the patient in treatment!

Feb 19, 2026
The professional care I received was outstanding!

Feb 19, 2026
I appreciated that Amy reviewed my specific situation and even though I really wanted a different option, she spent the time to help me understand that the option I wanted had a very high failure rate for my situation and that, for me there was a better option. They were efficient and easy to work with.

Feb 18, 2026
Providers listen. The system works

Feb 14, 2026
Staff was timely, efficient, kind and knowledgeable.

Feb 13, 2026
Had a good visit with the doctor

Feb 11, 2026
Amy Dugan PA-C was very patient while I related my symptoms giving me ample time to talk. She was extremely thorough in her questions going back as far as 2015 to gather necessary information. I felt I was in competent, caring hands and I would recommend her to anyone seeking answers about their condition. She is a wonderful representative for the Urology department.

Feb 11, 2026
Everyone there was cheerful, polite, caring concerning and efficient. What’s not to like?

Feb 5, 2026
The providers are always thorough with all their care, and I always have an opportunity to get my questions answered. Staff is friendly and professional.

Feb 3, 2026
It's excellent. I was prioritized. I was greeted with respect and courtesy. I felt valuable and my health was their priority. My CNA/PCA/PCT was very kind, helpful, organized, easy-going. Very patience, friendly yet professional. She was polite, prompt and thoughtful. Very thorough. She acknowledged my concerns. My APRN Dugan was diplomatic. She listened and understood every concerns I have with my health. I was pleased. My APRN Dugan well suggested my future health treatment. Everything was discussed and addressed to my understanding. I'm really happy with excellent service provided. My receptionist was respectful and kind of well

Jan 28, 2026
Amy has helped me with my health. She is friendly and knowledgeable.

Jan 28, 2026
PA Amy Dugan was absolutely great! As was the nurse April! It was a great consult with Amy she totally understands how cystitis can affect your life and how important it is to manage it well.

Jan 23, 2026
Very professional and friendly

Jan 23, 2026
From the moment I walked into the building, everyone was helpful, professional and knowledgeable. The nurse Nicole was excellent. She was wonderful. A great attention to your team. And as always the PA Amy was excellent. It is so comforting and a pleasure to know my health is being monitored and treated by such knowledgeable, caring and dedicated people.

Jan 22, 2026
Was seen in a timely manner. PA was caring, concerned, unrushed. Very pleased.

Jan 20, 2026
I love Amy Dugan. She listens and reacts. I feel like she cares.

Jan 16, 2026
I was satisfied that we discussed all that we needed to cover.

Jan 16, 2026
Amy was thorough and detail about my treatment plan with sensitivity. Thank you!

Jan 15, 2026
The awereness the caring an the professionalism.

Jan 7, 2026
Punctual. Caring. Welcoming. Professional.

Jan 7, 2026
Very professional answer all my questions. Spent all the time that we needed to discuss my issues

Jan 4, 2026
The administration, facility, doctor and PA and all other staff that I came in contact with were all very professional and caring

Dec 30, 2025
My Dr and the communication about my appointment

Dec 27, 2025
everything

Dec 25, 2025
Easy to talk about what could be embarrassing issues.

Dec 24, 2025
All

Dec 24, 2025
Very professional care, very concerned about the patient healthcare.

Dec 24, 2025
Location, Doctors and Staff

Dec 23, 2025
Amy Dugan PA-C is the best, caring and not afraid to have a conversation with you about your health. She is a tremendous asset to M.D. Anderson

Dec 23, 2025
Pleasant staff answered my questions

Dec 23, 2025
Everything and everyone.

Dec 20, 2025
Friendly, courteous, knowledgeable, patient,

Dec 19, 2025
Very professional. Knowledgeable, offered several options for treatment. Friendly and supportive. I loved working with Amy Dugan!! She is one of my favorite doctors at MDA.

Dec 19, 2025
Professional, thorough and caring. Thank you and God bless you!

Dec 18, 2025
I was listened too, and felt we are getting to the true medical issue.

Dec 18, 2025
Straight and down to earth great people

Dec 17, 2025
Professional and friendly

Dec 10, 2025
Nice and pleasant

Dec 4, 2025
Dr. [last name] and Amy Dugan are not only quick to respond, but genuinely care for a patient's situation and want to resolve in the best way possible.