Amy Dugan, PA-C

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Jul 26, 2025

Fast and very responsive to my needs

Jul 25, 2025

convenient location, helpful doctor and PA

Jul 25, 2025

Very pleasant environment with friendly, caring staff and beautiful surroundings. I loved that the concern was for my whole well-being, body, soul & spirit!

Jul 25, 2025

Explained everything

Jul 23, 2025

PA Amy Dugan is everything you would expect from a medical provider. She is thorough in that she asks specific questions about your health, urology and otherwise. I value her explanations, her advice for follow-up care specific to urology and generally for overall health. I have always found her to be kind, helpful, amiable and professional.

Jul 23, 2025

Doctor

Jul 18, 2025

Amy is amazing ... very professional and extremely easy to talk with. The whole MD Anderson / Baptist experience is amazing.

Jul 18, 2025

From the front desk/check out to the PA, everyone was wonderful. Professional, compassionate, pleasant, knowledgeable and willing to listen. Thank you

Jul 17, 2025

First Class people from the entrance to the exam, excellent staff and wonderful doctors, professional and experienced and knowledgeable , develops the trust relationship for the patient-doctor experience

Jul 17, 2025

I think the doctor is very professional. Answered all my questions and asked questions that I should have been asking her. I think she is wonderful

Jul 10, 2025

Everyone was very friendly and worked well together to try and help me get answers to what is going on with my health. Thank you!

Jul 10, 2025

All seems to be fine with them.

Jul 9, 2025

New patient today. Extremely impressed with Amy Dugan. She explained everything clearly and even followed up calling on the drive home wanting to make sure I understood my options. She showed on the computer the location of the kidney stones and detailed about putting in the stent. I never felt rushed and appreciated how thorough she was

Jul 9, 2025

Careful attention, focused on all symptoms and how they affect the patient, listening to the patient, and presenting the best solutions.

Jul 4, 2025

Great caring staff. Very good care.

Jul 3, 2025

Great people. Easy to park.

Jun 30, 2025

Everyone in the office is very friendly, professional and good at their jobs. I have received nothing but excellent care.

Jun 27, 2025

The entire staff are very friendly and personable. The office is timely and the care is the best.

Jun 27, 2025

The urology team is amazing. Superb follow up from Amy Dugan, PA and Cheryl RN.

Jun 26, 2025

very helpful

Jun 26, 2025

Everything

Jun 25, 2025

I thought Amy Dugan is very thorough and caring. She asked a lot of questions trying to figure out best course of action

Jun 25, 2025

I love the kind service that was provided and also all of the wonderful information that was given to me and my brother at my appointment and also I enjoy everything about the service and also the loving kind generous people and also Dr [last name] and also Amy I really enjoy everything up about the both of you I need to have a conversation with the both of you about a lot of other things thank you very much love you all over there thank you very much and bye-bye

Jun 18, 2025

Everything

Jun 13, 2025

Friendly and compassionate staff!!!

Jun 12, 2025

It was my first time seeing a urologist i learned a lot about my anatomy

Jun 7, 2025

Friendly staff Efficient and thorough check in process available before you walk into your appointment Excellent level of care

Jun 6, 2025

Everyone was friendly and professional. The PA was patient and listened to my concerns. She provided specific options and was very positive and supportive.

Jun 6, 2025

PA Amy Dugan was very caring , informative and knowledgeable. She spent a lot of time understanding my problems and concerns. I have already recommended your office to my brother. In today’s time it is very refreshing to come to a place that really cares. Thank you.

May 23, 2025

The service was excellent. I was treated very well

May 23, 2025

They listen

May 16, 2025

On time,friendly personnel.

May 16, 2025

The professional staff and how they treat you and how knowledgeable they're the receptionist are very nice who sit at the desk the assistant and doctor assist in helping you to know and understand your situation better.

May 15, 2025

They were very personal and made me feel so at ease

May 15, 2025

Easy to talk to about sensitive or embarrassing issues

May 14, 2025

They are very professional and take the time to listen.

May 9, 2025

We liked the way she explained in detail our options. Even told us why your office does not do certain procedures. We left there feeling well informed and that is often not the case when leaving a specialist’s office.

May 8, 2025

I am very impressed with her clinical knowledge and skills. Also, she excels with maximizing the patient experience. I left her a message on my chart with a couple of questions and she took the time to give me a call to answer all my questions. I was extremely impressed with her follow up! We are fortunate to have her as a member of the team at Baptist/MD AndersonCancer Center!

May 8, 2025

Staff is amazing. Very knowledgeable and helpful in finding the best way to help me.

May 7, 2025

The professional way they treat their patients. And listen to care

May 5, 2025

The Amy Dugan, PA was very helpful and listened to our concerns.

May 2, 2025

I liked my PA. Listened to me and was helpful concerning my issues.

May 2, 2025

everyone did a good job

Apr 30, 2025

Everything was explained to me in detail and I had quite a few options

Apr 27, 2025

Everything!!

Apr 25, 2025

My doctor was thorough and caring

Apr 24, 2025

All aspects, very professional and courteous.....

Apr 24, 2025

everyone is caring. They care about you.

Apr 24, 2025

I got all my questions answered in detail, and left with the assurance that I knew which procedure was best for me.

Apr 23, 2025

very discreet and a great deal of empathy