Amy Dugan, PA-C

Physician Assistant

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

523 verified ratings

523 Ratings, 318 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 25, 2025
My Doctor sit & listening to you & Found the right medicine fits your needs, I’m proud of her

Sep 25, 2025
The most pleasant and professional staff of any clinic I have ever been in. Always smiling.

Sep 19, 2025
They listen and follow up promptly!

Sep 18, 2025
They listened and responded to what I asked.

Sep 13, 2025
The caring concern demonstrated for me and my problems!

Sep 12, 2025
Great PA, listeners to your symptoms , explained solutions and involves the patient in the treatment.

Sep 3, 2025
Everyone was so friendly and professional

Aug 29, 2025
The doctors, staff and location.

Aug 28, 2025
Very clear explanations

Aug 28, 2025
The wait to see Dr. was short. Dr. spent quality time with me.

Aug 28, 2025
Everything

Aug 26, 2025
The doctors there are awesome they explain everything let us know what to expect and the nurses they actually care everybody is so nice I would recommend it to everybody

Aug 22, 2025
Very nice and they care about you! I highly recommend MD Anderson Urology Department. You will be happy that you did!

Aug 22, 2025
Everything. Two thumbs up.

Aug 20, 2025
Friendly, professional, and knowledgeable staff. Excellent facilities. I am very confident that the information ai received was best for my health and wellbeing.

Aug 15, 2025
Personal touch and empathetic personnel. The chaplain, the nurses and Dr. Dugan were amazing and very informative. Their care and support was very appreciated in a time of anxiety and fears.

Aug 3, 2025
Friendly and professional staff answered all my questions, and explained in detail various options that are available.

Jul 30, 2025
Amy is incredible! I'm so grateful for the time she took to help identify my problem. The entire staff was great.

Jul 30, 2025
Informative and helpful!

Jul 30, 2025
The doctors are extremely knowledgeable and do not dismiss any concerns.

Jul 26, 2025
Fast and very responsive to my needs

Jul 25, 2025
convenient location, helpful doctor and PA

Jul 25, 2025
Very pleasant environment with friendly, caring staff and beautiful surroundings. I loved that the concern was for my whole well-being, body, soul & spirit!

Jul 25, 2025
Explained everything

Jul 23, 2025
PA Amy Dugan is everything you would expect from a medical provider. She is thorough in that she asks specific questions about your health, urology and otherwise. I value her explanations, her advice for follow-up care specific to urology and generally for overall health. I have always found her to be kind, helpful, amiable and professional.

Jul 23, 2025
Doctor

Jul 18, 2025
Amy is amazing ... very professional and extremely easy to talk with. The whole MD Anderson / Baptist experience is amazing.

Jul 18, 2025
From the front desk/check out to the PA, everyone was wonderful. Professional, compassionate, pleasant, knowledgeable and willing to listen. Thank you

Jul 17, 2025
First Class people from the entrance to the exam, excellent staff and wonderful doctors, professional and experienced and knowledgeable , develops the trust relationship for the patient-doctor experience

Jul 17, 2025
I think the doctor is very professional. Answered all my questions and asked questions that I should have been asking her. I think she is wonderful

Jul 10, 2025
Everyone was very friendly and worked well together to try and help me get answers to what is going on with my health. Thank you!

Jul 10, 2025
All seems to be fine with them.

Jul 9, 2025
New patient today. Extremely impressed with Amy Dugan. She explained everything clearly and even followed up calling on the drive home wanting to make sure I understood my options. She showed on the computer the location of the kidney stones and detailed about putting in the stent. I never felt rushed and appreciated how thorough she was

Jul 9, 2025
Careful attention, focused on all symptoms and how they affect the patient, listening to the patient, and presenting the best solutions.

Jul 4, 2025
Great caring staff. Very good care.

Jul 3, 2025
Great people. Easy to park.

Jun 30, 2025
Everyone in the office is very friendly, professional and good at their jobs. I have received nothing but excellent care.

Jun 27, 2025
The entire staff are very friendly and personable. The office is timely and the care is the best.

Jun 27, 2025
The urology team is amazing. Superb follow up from Amy Dugan, PA and Cheryl RN.

Jun 26, 2025
very helpful

Jun 26, 2025
Everything

Jun 25, 2025
I thought Amy Dugan is very thorough and caring. She asked a lot of questions trying to figure out best course of action

Jun 25, 2025
I love the kind service that was provided and also all of the wonderful information that was given to me and my brother at my appointment and also I enjoy everything about the service and also the loving kind generous people and also Dr [last name] and also Amy I really enjoy everything up about the both of you I need to have a conversation with the both of you about a lot of other things thank you very much love you all over there thank you very much and bye-bye

Jun 18, 2025
Everything

Jun 13, 2025
Friendly and compassionate staff!!!

Jun 12, 2025
It was my first time seeing a urologist i learned a lot about my anatomy

Jun 7, 2025
Friendly staff Efficient and thorough check in process available before you walk into your appointment Excellent level of care

Jun 6, 2025
Everyone was friendly and professional. The PA was patient and listened to my concerns. She provided specific options and was very positive and supportive.

Jun 6, 2025
PA Amy Dugan was very caring , informative and knowledgeable. She spent a lot of time understanding my problems and concerns. I have already recommended your office to my brother. In today’s time it is very refreshing to come to a place that really cares. Thank you.

May 23, 2025
The service was excellent. I was treated very well