Amy Burrell, APRN

Advanced Practice Registered Nurse

Baptist Primary Care

3101 University Boulevard South, Suite 102

Jacksonville, FL 32216 Directions

904.737.1171

www.baptistjax.com

4.7 out of 5

145 verified ratings

1 Location


Baptist Primary Care - University

3101 University Boulevard South, Suite 102

Jacksonville, FL 32216

(904) 737-1171 Directions

145 Ratings, 66 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 17, 2025
Everything! They are great!

Mar 6, 2025
Friendly

Mar 3, 2025
Dr Burrell was amazing and thorough. She listened to every concern I had and recommended solutions. I really appreciate her very much for putting my health first.

Feb 20, 2025
I like good to great customer service and the person's attention to why I contacted them.

Feb 17, 2025
The APN was incredible, very professional and knowledgeable. Excellent customer care.

Feb 17, 2025
Convenient and friendly

Feb 10, 2025
I was able to get in to see Amy Burrell as a follow up visit within a day about the problem that I have with bronchitis. She was informative and explained how I was doing. She called in medications to Walgreens which I appreciated. Scored 10.

Feb 9, 2025
The staff is very friendly and helpful. The doctor is caring and concerned about my health. She takes the time needed to discuss my treatment.

Jan 28, 2025
Staff is always very helpfull and are attentive to me and Dr. [last name] and Amy are great.

Jan 27, 2025
The staff is friendly and I like my Dr very much.

Jan 27, 2025
Professional, cleanness friendly accuracy and sharing their knowledge on my health history.

Jan 25, 2025
Professional and very efficient

Jan 17, 2025
Pleasant staff, well educated, very sanitary. Appt times normally run pretty close to on time. Very professional office.

Dec 22, 2024
Very nice and courteous staff

Dec 9, 2024
They are very understanding about my health and help me with my needs.

Nov 28, 2024
Friendly and kind staff no long waiting

Oct 31, 2024
The office needs to listen to the patient to find out what they are looking for and should let the patient know before making any changes for the patient.

Oct 22, 2024
Location, access, clean, and timely.

Oct 19, 2024
THE PEOPLE, THE PLACE, THE PROFESSIONALISM. ALL OF IT.

Oct 17, 2024
Very nice

Sep 19, 2024
eweretting went fast and ewribary is friendly

Sep 14, 2024
I like team of workers and Doctors.

Aug 26, 2024
The staff is always professional.

Aug 25, 2024
Everything

Aug 22, 2024
Providers

Aug 12, 2024
Very good practice.

Aug 10, 2024
Good services and care patient. Thank you

Aug 10, 2024
Amy, ARPN dedication to her patients. The staff throughout the office appeared to be professional and friendly. The office is clean.

Aug 10, 2024
Clean and neat

Aug 5, 2024
Everyone, in the office is friendly and very professional. I, enjoy going to see a doctor without being rushed. Also, being able to ask questions.

Jul 31, 2024
This experience with the physician for my needs, specifically LGBT needs, has surpassed what I could have ever imagined from a primary physician's practice. The time and effort put into regarding both listening and informing has been amazing. I am left feeling heard and cared for, thank you!

Jul 27, 2024
Promptness, cleanliness, professionalism

Jun 29, 2024
Dr/ARNP was caring, helpful , listened and professional. Diagnosis made and explanation of medical issues and treatment explained. Meds prescribed and available with my pharmacy promptly.

Jun 27, 2024
Reception, nurses and PA were all polite and professional.

Jun 27, 2024
Office personnel are always friendly and helpful. I don???t have to wait long for my appointment. I can get a requested appointment for usually the next day

Jun 24, 2024
Being prompt in responding to my needs and questions.

Jun 16, 2024
Seems to be efficiently run. Front desk staff is friendly and helpful. My recent virtual visit with Amy Burrell was a very satisfying experience on a day when I was feeling very lousy. I have been a satisfied client since moving here 4 years ago. So this has been the place I???ve trusted since COVID has been a part of our lives.

Jun 14, 2024
Very clean, very ,professional, very proficient. You are listened to and your concerns are taken seriously.

Jun 14, 2024
All the staff listen and acknowledge what we're saying.

Jun 8, 2024
Effective, efficient, patient-friendly

Jun 7, 2024
Great Doctors, Nurses, staff and administrators.

Jun 5, 2024
They listen to you and you help in the decision making process of you health.

May 31, 2024
I was kept waiting for a half hour

May 31, 2024
Amy was very nice. Talked with me in great length about diabetes. Office staff were very nice.

May 27, 2024
Nice quiet,clean

May 27, 2024
Dr B has been my primary care about 12 years. He knows me and has helped me through many medical issues. New PA Amy is a great fit, listens and cares, like Dr B. Can't remember the MA name, but she's great too. In care there isn't a space for what's not good about the office, it's the phones, I don't have as good access to Dr B but am learning the new portal.

May 25, 2024
Polite , prompt, professional medical care.

May 16, 2024
It's efficient

May 13, 2024
Professional, thorough, friendly.

May 12, 2024
Quick and the Doctor seem very interested and concerned with my health.