Christelle Genis, PA-C

Physician Assistant

Baptist MD Anderson Cancer Physicians

1301 Palm Ave, Suite 700

Jacksonville, FL 322078432 Directions

9042027300

www.baptistjax.com

5.0 out of 5

382 verified ratings

382 Ratings, 223 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 22, 2026
Great care

Jan 20, 2026
I felt so cared for there. Wonderful place and people.

Jan 16, 2026
Caring and professional

Jan 15, 2026
Wonderful caring people. They give you plenty of time to answer my questions.

Jan 9, 2026
Informative listener with eye contact

Jan 8, 2026
The friendly people and the way everyone takes the time with you

Jan 7, 2026
Appointments are equick

Jan 6, 2026
Everyone is alwas professional, correct and polite. Christelle was all these things and also attentive to my concerns.

Jan 5, 2026
Everyone was so helpful and attentive to my care.

Jan 1, 2026
The facility was very warm and welcoming. All the staff are very professional and caring in the man that I was addressed.

Jan 1, 2026
Efficiency, attention, organization.

Dec 31, 2025
Great staff. They were so nice and knew what they were doing. Tried to make an unfortunate situation as pleasant as possible.

Dec 30, 2025
Everything was great but what had to done! Everyone was very nice, professional, caring, helpful and described to me what and why it had to be done in my operations. I could not have had better treatment. Even after when I had an episode in the office they were amazing and took care of my problem and got me to the emergency room. Dr [last name] and Christelle are amazing!! You are so lucking to have them and the rest of their staff!! Thank you!!

Dec 30, 2025
Doctors are super!

Dec 23, 2025
Caring, professional.

Dec 19, 2025
Always very professional, friendly and warm atmosphere. I have never experienced anything negative or distasteful. I appreciate all of you. Merry Christmas and Happy New Year. God bless you all.

Dec 18, 2025
All of the staff are warm and friendly, and my PA, Christelle, is the best! She’s extremely knowledgeable and always takes the time to answer all of my concerns. She’s also very responsive and timely when dealing with my insurance company which I really appreciate.

Dec 18, 2025
Friendly helpful employees. Caring.

Dec 17, 2025
Everyone on the team are amazing. They are compassionate and professional.

Dec 16, 2025
Everyone was professional from start to finish.

Dec 11, 2025
The kind and friendly staff.

Dec 10, 2025
The way people treat you. The genuine care you feel.

Dec 9, 2025
Christelle is very knowledgeable, patient and caring. Everything you want in your oncology doctor.

Dec 9, 2025
Shannon was so kind.

Dec 9, 2025
Compassion all day long!!!

Dec 5, 2025
Personal Friendly Knowable

Nov 25, 2025
Everyone was so kind and helpful. The PA I saw, Christelle, was absolutely wonderful. She was so kind and made the appointment so much less scary and overwhelming!

Nov 20, 2025
Friendly pa. Very knowledgeable and answered many questions kindly. We learned so much !

Nov 19, 2025
Everyone I met was helpful, caring, gave me details on what happens next and answered my questions. As a new patient, each person greeted me and took me to the next area for my care. I also heard about the services in the building and the expertise of the healthcare professionals that are involved in my care. Thank you!

Nov 11, 2025
Everyone was very professional..all questions were answered .

Nov 7, 2025
everyone was very professional. They show an interest in their patients, making it a comfortable visit. I left with knowledge about my situation, and felt comfortable about my future.

Oct 30, 2025
Compassionate and professional care. I am not rushed in appointments. Great staff, nurses and doctors. Thank you 😊

Oct 29, 2025
The PA was super compassionate and took better time to listen to me. Even while I cried.

Oct 28, 2025
Staff is both sympathetic and informative

Oct 28, 2025
Very professional

Oct 24, 2025
people and facilities

Oct 23, 2025
Timely, very thorough when explaining test results and treatment going forward.

Oct 21, 2025
always the best experience

Oct 21, 2025
Exceptional care and professionalism. could not have chosen a better place to have my cancer treated.

Oct 21, 2025
When I presented my issue to the Doctor, I felt seen and she listened to everything that I needed to say. Everyone that I dealt with so far in regards to my issue has been helpful and compasionate.

Oct 16, 2025
Did have to wait very long, nice, gave me all the information I needed, and very caring

Oct 16, 2025
Prompt and professional.

Oct 9, 2025
My entire experience was pleasant from checking in on the first floor to everyone I met on the 7th floor. My surgeon and my PA were very thorough and detailed. I left my surgical consultation knowing the plan and what to expect. On surgery day, from the front desk to discharge I felt like everyone handled me as if I was their family member with love and care. I got to talk and laugh with them before being wheeled into the OR. I am grateful to have worked with such an amazing team of professionals. Thank you so much!

Oct 9, 2025
Courteous and professional.

Oct 7, 2025
Clean and professional, prompt and listens to your concerns without making your feel rushed.

Oct 3, 2025
Attention and Amabilidad

Sep 16, 2025
The staff was compassionate and caring

Sep 15, 2025
everything

Sep 12, 2025
I ❤️ the care i received and the staff

Sep 12, 2025
Everyone has been extremely supportive and encouraging. Very knowledgeable and patient to answer any and all my questions.