Christelle Genis, PA-C

Physician Assistant

Baptist MD Anderson Cancer Physicians

1301 Palm Ave, Suite 700

Jacksonville, FL 322078432 Directions

9042027300

www.baptistjax.com

5.0 out of 5

349 verified ratings

349 Ratings, 196 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 20, 2025
Friendly pa. Very knowledgeable and answered many questions kindly. We learned so much !

Nov 19, 2025
Everyone I met was helpful, caring, gave me details on what happens next and answered my questions. As a new patient, each person greeted me and took me to the next area for my care. I also heard about the services in the building and the expertise of the healthcare professionals that are involved in my care. Thank you!

Nov 11, 2025
Everyone was very professional..all questions were answered .

Nov 7, 2025
everyone was very professional. They show an interest in their patients, making it a comfortable visit. I left with knowledge about my situation, and felt comfortable about my future.

Oct 30, 2025
Compassionate and professional care. I am not rushed in appointments. Great staff, nurses and doctors. Thank you 😊

Oct 29, 2025
The PA was super compassionate and took better time to listen to me. Even while I cried.

Oct 28, 2025
Staff is both sympathetic and informative

Oct 28, 2025
Very professional

Oct 24, 2025
people and facilities

Oct 23, 2025
Timely, very thorough when explaining test results and treatment going forward.

Oct 21, 2025
always the best experience

Oct 21, 2025
Exceptional care and professionalism. could not have chosen a better place to have my cancer treated.

Oct 21, 2025
When I presented my issue to the Doctor, I felt seen and she listened to everything that I needed to say. Everyone that I dealt with so far in regards to my issue has been helpful and compasionate.

Oct 16, 2025
Did have to wait very long, nice, gave me all the information I needed, and very caring

Oct 16, 2025
Prompt and professional.

Oct 9, 2025
My entire experience was pleasant from checking in on the first floor to everyone I met on the 7th floor. My surgeon and my PA were very thorough and detailed. I left my surgical consultation knowing the plan and what to expect. On surgery day, from the front desk to discharge I felt like everyone handled me as if I was their family member with love and care. I got to talk and laugh with them before being wheeled into the OR. I am grateful to have worked with such an amazing team of professionals. Thank you so much!

Oct 9, 2025
Courteous and professional.

Oct 7, 2025
Clean and professional, prompt and listens to your concerns without making your feel rushed.

Oct 3, 2025
Attention and Amabilidad

Sep 16, 2025
The staff was compassionate and caring

Sep 15, 2025
everything

Sep 12, 2025
I ❤️ the care i received and the staff

Sep 12, 2025
Everyone has been extremely supportive and encouraging. Very knowledgeable and patient to answer any and all my questions.

Sep 12, 2025
Very caring and professional care

Sep 10, 2025
Everyone was kind and communicated well.

Sep 2, 2025
Your care is all encompassing. The entire facility from the front door on is caring and compassionate. It's been 3 years since my cancer surgeries and the care I've been given by everyone from my surgeon to the front desk has been sincere and genuine and healing. Thank you, MD Anderson for all you do. ♥️ We are forever grateful.

Aug 28, 2025
Everything ! Everyone from doctors , nurses , assistants, to office workers were the most professional caring , sincere , and kind people I had the pleasure of meeting and caring for me .

Aug 28, 2025
The MD Anderson quality of care, doctors, staff, art, art ladies in lobby on Wednesdays, smiles and compassion; simply the best. Thank you.

Aug 28, 2025
Very friendly staff always ready to answer any questions I have.

Aug 26, 2025
Doctors are so great.

Aug 20, 2025
The lovely people working there. God bless you all .

Aug 16, 2025
EVERYTHING..... The entire staff is so great!

Aug 13, 2025
Everyone was welcoming and caring

Aug 10, 2025
Front beginning to end of appointment felt truly cared for

Aug 8, 2025
Listen to you. Talk about your concerns...just great people

Aug 8, 2025
I liked the professional manner, kindness,and skill with which I am being treated.

Aug 1, 2025
I voted highly based on my experience this time with Christelle. She is excellent. She took time meeting with me to address all of my concerns and I had a list of them. This was one of the best sessions I've had.

Aug 1, 2025
Pleasant professional interactions at every step. I am treated like a human being and not just as a number. Genuine empathy and time taken to answer questions and even provide reassurance.

Jul 26, 2025
Very professional and encouraging

Jul 25, 2025
Very Professional staff,Very Clean Environment. Very Caring..

Jul 24, 2025
Efficient and thorough

Jul 23, 2025
Staff was very friendly and helpful

Jul 16, 2025
Everyone very friendly & answered any questions I had. I only waited a few minutes for my appointment & it is a beautiful facility!

Jul 16, 2025
Everyone has been very helpful and informative.The environment is comfortable and on-time with appointments.

Jul 3, 2025
I felt like I was very well taken care of. Everyone seemed like they knew what they were doing and were very familiar with the process. I liked the way I was escorted to my appointment instead of given directions. I felt cared for.

Jul 3, 2025
Doctors work together for a more effective treatment for your cancer. Many heads are involved for your recovery!!

Jul 2, 2025
Everyone is always great!

Jun 25, 2025
Everything is great. Great staff/teams.

Jun 25, 2025
Everyone was courteous with a positive attitude It was refreshing

Jun 20, 2025
All around service!