Susan C. Tsai, MD

Minimally Invasive Gynecological Surgery

www.nm.org

4.7 out of 5

534 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.7

4.7out of 5(534 Ratings, 266 Comments)

Jun 18, 2022
Very professional but not cold. Nice personality.
Published on Apr 14, 2023
Jun 16, 2022
Excellent
Published on Apr 14, 2023
Jun 16, 2022
She was so knowledgeable and personable!
Published on Apr 14, 2023
Jun 14, 2022
Dr Tsai explains everything in both detailed and laymens terms. She answers any questions I have and is very kind. She provides efficient but thorough care. Surgery was well explained before, during, and after procedure. Everything we discussed was done as needed during my surgical procedure.
Published on Apr 14, 2023
Jun 12, 2022
She's very personable and extremely informative about every question you might think is silly, she's amazing.
Published on Apr 14, 2023
Jun 11, 2022
Dr Tsai was knowledgeable and communicated with empathy and clarity. I appreciated her candor and care.
Published on Apr 14, 2023
Jun 4, 2022
She is the type of doctor you would want family and friends to meet. For there care and procedures.
Published on Apr 14, 2023
Jun 2, 2022
She is extremely knowledgeable and professional and took time in answering my questions throughly.
Published on Apr 14, 2023
Jun 2, 2022
She the best
Published on Apr 14, 2023
May 31, 2022
Very personable and very informative. Great bedside manner.
Published on Apr 14, 2023
May 26, 2022
The evaluation was thorough. She was collaborative and was comfortable with an informed patient who wanted to increase my understanding of the condition. Her presentation is direct and she shares what she is thinking, the pros and cons, etc. She is a doctor first, not a scientist.
Published on Apr 14, 2023
May 19, 2022
Very professional and got straight to the point. Very nice woman
Published on Apr 14, 2023
May 17, 2022
Very pleasant but a busy. She stays true to facts and educates you however straight to the point which is good but also intimidating when dealing with the reproductive system in women. There were so many questions and responses that I had after I left at a commerce state then when I was in her office.
Published on Apr 14, 2023
May 16, 2022
Phenomenal service
Published on Apr 14, 2023
May 11, 2022
Very knowledgeable and direct and to the point. I have a condition that other doctors have made a big deal about, she made it seem normal.
Published on Apr 14, 2023
May 10, 2022
She explained everything that could happen and that northwestern has the doctors on staff to fix any complications that might arise
Published on Apr 14, 2023
May 9, 2022
Very thorough and straight forward. Has immediate follow up and follow through. Interacts with me. Shows me the imaging and test results numbers. Comparing findings from each visit. No sugar coating. Tells me the pros and cons.
Published on Apr 14, 2023
Apr 24, 2022
I didnt get a big intro from them and I felt as if I was leading the conversation of my suggested treatment. She seemed too non chalant about being my provider or not. I didnt get the full reassurance, guidance, and support I was hoping for. It was also our first visit. Although she didnt rush the conversation, I could feel its speediness.
Published on Apr 14, 2023
Apr 19, 2022
Again, this was only my 1st meeting so what do I really know? But based on first impressions...Doctor Tsai was nice, funny and understanding, but also VERY knowledgeable, direct and thorough. I'm nervous about having uterine surgery, but Doctor Tsai's explainations and demeanor at my appointment were reassuring and I am glad to have her as my surgeon.
Published on Apr 14, 2023
Apr 19, 2022
Knowledgable and skilled at explaining a complex matter
Published on Apr 14, 2023
Apr 19, 2022
She is amazing!!!!! Ahe communicated each step and kept my mind at ease.
Published on Apr 14, 2023
Apr 18, 2022
They understood my anxiety about COVID19
Published on Apr 14, 2023
Apr 10, 2022
Very through. Explained everything. Listened to patient concerns answered questions.
Published on Apr 14, 2023
Apr 5, 2022
A doctor that listens and offers advice only after hearing patient’s needs. Dr. Tsai knows her medicine so I trust her advice. Grateful for her.
Published on Apr 14, 2023
Apr 4, 2022
she was very helpful and made it clear she was there to work with me to achieve what I wanted. She gave a detailed, easy-to-understand rundown of the procedure and all risks, as well as putting me at ease with the idea of surgery. It was very easy to communicate with her and I would recommend her to anyone I know who is also seeking a gender-affirming hysterectomy.
Published on Apr 14, 2023
Apr 1, 2022
Thorough and easy to talk to
Published on Apr 14, 2023
Mar 24, 2022
Very helpful, and patient enough to walk you through a process...a better care plan.
Published on Apr 14, 2023
Mar 22, 2022
Dr Tsai attentively listens to my concern about the surgery and made me feel safe n in good hands for my procedure
Published on Apr 14, 2023
Mar 22, 2022
I already have recommended her to a friend in need of gynecological care.
Published on Apr 14, 2023
Mar 17, 2022
She’s very professional, patient and it’s evident that she wants to help her patients
Published on Apr 14, 2023