Shelly Santo, APRN, CNP

#N/A, #N/A

https://www.nm.org/doctors/1669060091/Shelly-Santo-APRN, CNP

4.9 out of 5

449 verified ratings

Patient Reviews

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Likelihood to Recommend
4.9

4.9out of 5(449 Ratings, 200 Comments)

Dec 27, 2023
Took the time to explain, answer any questions and the process
Published on Sep 1, 2024
Dec 26, 2023
Her and her department are on the ball if you can get a hold of them. A my chrat message to them is answered promptly.
Published on Sep 1, 2024
Dec 20, 2023
we like her.
Published on Sep 1, 2024
Dec 19, 2023
She is a true gem. Answered all my questions and gave me tips and encouragement to continue on my journey.
Published on Sep 1, 2024
Dec 14, 2023
She is very polite and concerned about my condition and doesn’t make you feel rushed
Published on Sep 1, 2024
Dec 11, 2023
Shelly was so amazing! She explained everything to me so that I could understand it, including my CT scan.
Published on Sep 1, 2024
Dec 9, 2023
She's a very nice doctor.
Published on Sep 1, 2024
Dec 8, 2023
She detailed my disease process very well where I could understand how to better manage it at home.
Published on Sep 1, 2024
Dec 5, 2023
Shelly was compassionate, she listened to me and explained everything well. I felt very confident in the plan she made for my care.
Published on Sep 1, 2024
Dec 4, 2023
She saw me when there was a mixup when my appt was. She answered all my questions.
Published on Sep 1, 2024
Dec 4, 2023
She has a very caring and loving personality. Very easy to talk to. Lets me share my concerns. She gives me a solution and then she asked if I’m comfortable with that.
Published on Sep 1, 2024
Nov 29, 2023
Shelly did everything right. She was thorough, listened, answered questions. Absolute textbook for delivering optimal patient experience and high quality care.
Published on Sep 1, 2024
Nov 28, 2023
Shelly was very thorough in her explanations and even offered advice on how to treat my cough, which actually helped! She also recommended a breathing study to investigate a chronic issue that no one has helped me with before. Hoping for results that will lead to relief!
Published on Sep 1, 2024
Nov 21, 2023
Thorough and thoughtful. Very easy to understand.
Published on Sep 1, 2024
Nov 15, 2023
Can’t say enough good things about her
Published on Sep 1, 2024
Nov 13, 2023
Received more information than expected. So very knowledgeable and friendly snd professional
Published on Sep 1, 2024
Nov 10, 2023
She was nice and seemed to care about my problems
Published on Sep 1, 2024
Nov 9, 2023
Shelly was very sweet & professional. I would definitely recommend her to everyone!
Published on Sep 1, 2024
Nov 5, 2023
Shelly is very personable and knowledgeable and she makes you feel like we will figure out the problem and solve it.
Published on Sep 1, 2024
Nov 4, 2023
Very nice person and explains all you need to know.
Published on Sep 1, 2024
Nov 3, 2023
She is always pleasant
Published on Sep 1, 2024
Oct 28, 2023
She was wonderful. Very thorough and explained everything to me. Listened to and answered my questions. Made me feel very comfortable and confident with her as a provider.
Published on Sep 1, 2024
Oct 27, 2023
She is the best. Cares about her patients all the time. Always will find a solution to any of my problems. Always positive.
Published on Sep 1, 2024
Oct 26, 2023
she is great. caring, listen to what I have to say. works with you.
Published on Sep 1, 2024
Oct 26, 2023
She a floating aid named [Staff]; that was so lovely. When I was sharing my impression on [Staff] with Shelly; she responded with a glowing expression of how lucky they were to have [Staff] help out always. It truly felt like a family team of care.
Published on Sep 1, 2024
Oct 23, 2023
As I said in the last comment, Love her and enjoy speaking with her. Recommendations and kind support.
Published on Sep 1, 2024
Oct 23, 2023
She was an awesome listener and explained herself thoroughly.
Published on Sep 1, 2024
Oct 22, 2023
She is so nice to be around
Published on Sep 1, 2024
Oct 21, 2023
She cares and listens to you.
Published on Sep 1, 2024
Oct 20, 2023
She takes time with you, never makes you feel rushed and she addresses everything you need to discuss. I would highly recommend her!
Published on Sep 1, 2024