NMG ICC WEST

4.8 out of 5

41,002 verified ratings

Patient Reviews

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Likelihood to Recommend
4.8

4.8out of 5(41,002 Ratings, 14364 Comments)


Sep 12, 2023
Dr. Lai was very respectful and personable. She acknowledged that I had basic understanding of medicines and care giving. I felt that she was understanding of my situation and what I needed.
Published on Sep 1, 2024

Sep 12, 2023
Made us comfortable with decisions
Published on Sep 1, 2024

Sep 12, 2023
She seems like a nice enough person, which is why I didn’t give her a lower score, but I just felt like she was so harried, she couldn’t wait to move me along.
Published on Sep 1, 2024

Sep 12, 2023
She was good I think she really knew what she was doing
Published on Sep 1, 2024

Sep 12, 2023
Hard to communicate
Published on Sep 1, 2024

Sep 12, 2023
Thorough and caring
Published on Sep 1, 2024

Sep 12, 2023
Very nice and professional.
Published on Sep 1, 2024

Sep 12, 2023
Ashley was so nice and considerate
Published on Sep 1, 2024

Sep 12, 2023
She was kind, informative and really made me feel like I was being taken care of!
Published on Sep 1, 2024

Sep 12, 2023
She was nice enough on phone but I didn’t meet her
Published on Sep 1, 2024

Sep 12, 2023
Diane did a great job being thorough and making sure I had all my questions were answered. Made for a quick and easy trip.
Published on Sep 1, 2024

Sep 12, 2023
Knowledgeable & caring
Published on Sep 1, 2024

Sep 12, 2023
Very personable and professional.
Published on Sep 1, 2024

Sep 12, 2023
Excellent doctor.
Published on Sep 1, 2024

Sep 12, 2023
Very friendly and comforting.
Published on Sep 1, 2024

Sep 12, 2023
She did a great job with treating us both and was precise.
Published on Sep 1, 2024

Sep 12, 2023
She was compassionate, efficient and thorough in her assessment and care.
Published on Sep 1, 2024

Sep 12, 2023
He was very friendly, and gave excellent care. He told me how to take care of my issue going forward, and made sure that I got on and off the table safely.
Published on Sep 1, 2024

Sep 12, 2023
Awesome doc
Published on Sep 1, 2024

Sep 12, 2023
Pleasant, informative and great disposition with patients. Explained the process and findings well.
Published on Sep 1, 2024

Sep 12, 2023
I had unusual symptoms, and he made me feel very much at ease- Thank you Doctor for your thoroughness and kindness!
Published on Sep 1, 2024

Sep 12, 2023
She was great explained everything
Published on Sep 1, 2024

Sep 12, 2023
Good bedside manners, answers questions.
Published on Sep 1, 2024

Sep 12, 2023
Great explanation
Published on Sep 1, 2024

Sep 12, 2023
The best bedside manner.
Published on Sep 1, 2024

Sep 12, 2023
Friendly and informative
Published on Sep 1, 2024

Sep 12, 2023
Personable and kind, as well as knowledgeable and efficient.
Published on Sep 1, 2024

Sep 11, 2023
She was very polite
Published on Sep 1, 2024

Sep 11, 2023
She was kind, listened, and had a great bedside manner. Did not feel rushed.
Published on Sep 1, 2024

Sep 11, 2023
Very straightforward and business like
Published on Sep 1, 2024