NMG ICC WEST

4.8 out of 5

38,559 verified ratings

Patient Reviews

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Likelihood to Recommend
4.8

10168 Scheduled Comments


Nov 25, 2024
She was calming, efficient, and professional.
Scheduled for Sep 11, 2025

Nov 25, 2024
She knew what my issue was and advised proper meds
Scheduled for Sep 11, 2025

Nov 25, 2024
Dr. Andrea was so kind and compassionate toward my son. It was very refreshing to experience such care and concern. I felt he got the best possible care with all the right treatment options. I also appreciated the thoughtfulness in her followup care recommendations. This was a wonderful visit.
Scheduled for Sep 11, 2025

Nov 25, 2024
Very attentive and tremendously charismatic and very professional person
Scheduled for Sep 11, 2025

Nov 25, 2024
She’s knowledgeable and very informative.
Scheduled for Sep 11, 2025

Nov 25, 2024
Provided alternatives for aftercare and recommendations related to my condition.
Scheduled for Sep 11, 2025

Nov 25, 2024
This could have been an ER situation, but my 2 PAs worked together for a long time to get the earring out, and made it as comfortable as possible, with 2 shots to numb the ear, one person on each side to get the earring out, I cannot thank them enough!
Scheduled for Sep 11, 2025

Nov 25, 2024
This was my first time in any urgent care, and all providers took the time to hear my symptoms and run all possible tests. I did not feel rushed.
Scheduled for Sep 11, 2025

Nov 25, 2024
She did really good job. Also, she was fast and didn’t make me wait unnecessary long time
Scheduled for Sep 11, 2025

Nov 25, 2024
He is a great listener and seems to ask very important questions about my health.
Scheduled for Sep 11, 2025

Nov 25, 2024
Very professional and thorough.
Scheduled for Sep 11, 2025

Nov 25, 2024
I am a complex patient with many issues so try to always see my PCP and can occasionally feel unheard or that my input is devalued. Bridget was friendly, caring and very knowledgeable. My input was valued and I was an active participant in my plan of care. She clearly reviewed plan of care and follow-up. The care I received was as exemplary. I would use this facility in the future based on this experience. BRIDGET WAS AMAZING !
Scheduled for Sep 11, 2025

Nov 25, 2024
He was thorough and explained everything.
Scheduled for Sep 11, 2025

Nov 25, 2024
Knowledgeable, helpful, and kind.
Scheduled for Sep 11, 2025

Nov 25, 2024
Very gentle. Good listener.
Scheduled for Sep 11, 2025

Nov 25, 2024
She was very nice and helpful
Scheduled for Sep 11, 2025

Nov 25, 2024
Super friendly and engaging, knowledgeable and FAST! Great experience.
Scheduled for Sep 11, 2025

Nov 25, 2024
Dr. Dubois and the Immediate Care team are very efficient and thorough. Check-in was seamless and everyone was pleasant.
Scheduled for Sep 11, 2025

Nov 25, 2024
Thorough and precise explanations for each step
Scheduled for Sep 11, 2025

Nov 25, 2024
She was very thorough and explained everything clearly. I had a gash on my hand after a fall but she didn’t just focus on that , exploring other possible injuries. Did an excellent job preparing and stitching up my gash. I never felt a thing!
Scheduled for Sep 11, 2025

Nov 25, 2024
She was very quick and listend
Scheduled for Sep 11, 2025

Nov 25, 2024
Answered all my questions and gave good information
Scheduled for Sep 11, 2025

Nov 25, 2024
Very helpful and knowledgeable
Scheduled for Sep 11, 2025

Nov 25, 2024
Very kind, knowledgeable and could tell she saw the whole situation to diagnose best treatment for my daughter.
Scheduled for Sep 11, 2025

Nov 24, 2024
Kind, knowledgeable
Scheduled for Sep 11, 2025

Nov 24, 2024
Kind compassionate knowledgeable thoughtful thorough ~ she’s a very smart woman!
Scheduled for Sep 11, 2025

Nov 24, 2024
The practitioner was extremely knowledgeable and had a lot of empathy. The staff member at check in was professional and kind as well.
Scheduled for Sep 11, 2025

Nov 24, 2024
Michael asked appropriate questions and explained the situation clearly.
Scheduled for Sep 11, 2025

Nov 24, 2024
Very nice manner. Good suggestions to deal with viral symptoms
Scheduled for Sep 11, 2025

Nov 24, 2024
She greeted me as a person, eye contact, friendly voice, very courteous & sincere. She did not conduct appointment asking questions while staring and entering data in computer. She did a very thorough physical exam and took the time to go through my medical history. She was very efficient but at the same time did not make me feel rushed.
Scheduled for Sep 11, 2025